# Page 63 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 63 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

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Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 63 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 1551-1575 of 7404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Software Engineer Intern  
Computer Software  
Used the software for: Less than 6 months

### "Webex daily user"

January 29, 2023

4.0

Overall experience with Webex is great and I am using it daily.

Pros

Great for collaboration and screen online presentations daily.

Cons

I like overall app there is no feature that I used or like least.

Review Source

YH

Yongmei H.  
Operations Manager  
Events Services  
Used the software for: 6-12 months

### "Super easy-to-use and super helpful event app"

November 29, 2022

5.0

We use it to assist our physical events, mainly for delegates to connect with each other before the event, visit sponsors virtual booths, and we make announcements about the event in the App. We upload event materials onto the App so the delegates can download delegate list, onsite guide. So we didn't even print event guides and saved printing costs.

Pros

The app is very easy to set up, implement and use. The layout is clear, straightforward and logical and easily customised. The support is 7/24 and very fast. The support team know their subject matter inside out so whatever my questions or issues are, they offer the right answer and help and very quickly and easily all my questions or issues are solved. Some of our delegates are most interested in the App too. They tested inside the App and found it very comprehensive and suit their purpose. So they are going to use it too.

Cons

Nothing really. Everything is perfect and super perfect!

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[vFairs](https://www.capterra.com/p/149104/vFairs/)

Review Source

Alexander J.  
Associate Engineering Manager  
Construction  
Used the software for: 2+ years

### "Great for virtual coordination!"

January 21, 2021

5.0

I have used this software for hundreds of meetings and conferences and find it the most well rounded option out there. It works great for both small meetings and large conferences. It's user friendly and versatile. While it's not the only software out there that provides web meeting capabilities, it does remain my favorite.

Pros

It's a very user friendly software and works great on desktop, browser, or cell phone. I also enjoy that it has a call in number option for mobile users who are unable to connect to video/audio via internet (Microsoft Teams lacks this option).

Cons

I've occasionally had issues with the screen sharing portion but it has been infrequent and might have more to do with my companies IT/firewall then the software itself.

Review Source

VR

Verified Reviewer  
Business Solution Consultant  
Chemicals  
Used the software for: 2+ years

### "Great platform for online meetings"

May 30, 2020

5.0

Organize meetings online with colleagues all over the world Ease to connect, share screens.

Pros

Can share screen immediately Different audio options: call in via mobile, call using computer (cheapest), or let the platform call me

Cons

It's a bit annoying when many people join the call and background noises are too loud. Must mute all attendees.

Review Source

LR

Laura R.  
System Engineer  
Telecommunications  
Used the software for: 2+ years

### "Excellent Virtual meetings "

March 19, 2020

5.0

With Webex Meeting today we can carry out our work from home, as if we were in the office. I meet clients who are in another province or even in another country, without leaving my home or office. This allows us to expand without incurring additional travel costs.

Pros

What I like most about Webex Meeting is the ease of use for all users. With a single click I open my personal room or I join another room. It also allows me to record all the meetings so that I can later share them with whoever I want. The solution is really very powerful and I can use it with my computer, cell phone or tablet interchangeably.

Cons

During a virtual meeting, I would like to be able to transfer documents to other people directly from the Meeting application. Today this cannot be done.

Review Source

KT

Konstantinos T.  
IT Administartor  
Arts and Crafts  
Used the software for: 6-12 months

### "Webex"

October 3, 2022

5.0

Pros

We really like the aesthitics of it. Have used both installed app and the browser connection. Clear sound, no delay in audio/video.

Cons

There is definitely something that we like least about this software. It is the lack of notification in our outlook calendar. This results in forgotten meetings or appointments, or the use of another application or mobile phone to add alarms before the meeeting.

Review Source

Jesse S.  
Founding Member | Consulting Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Almost Slack"

January 8, 2019

5.0

Pros

Spark is a graet software especially if the company is a webex shop and uses lots of the webex products such as room kits or boards. This works seamlessly in that case. It has a lot of features

Cons

Still not slack. Slack just has more that it can do, its more open source feeling and therefore just a little nicer to use.

Review Source

VR

Verified Reviewer  
Engineer  
Computer Networking  
Used the software for: Less than 6 months

### "Good tool but there are better ones for my taste"

July 8, 2021

5.0

The experience was pleasant, except for that problem with the audio, but for my taste there are better tools than this one, but it is up to each organization which one to use.

Pros

I really like its interface, although it is not very intuitive, it has good sound quality and also looks very good screen presentations, easy management of things.

Cons

I had a lot of problems, concerning the audio I have a wireless headset with microphone, but I also have a USB microphone and I was not able to use only the headset to listen and it forced me to use the microphone of my audio and I didn't like that.

Review Source

Maahir D.  
Network Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Best tool for Conference Calls"

May 15, 2019

5.0

It is very easy to share screen content and pass control during troubleshooting calls which makes it more user friendly as compared to Skype.

Pros

The UI is almost perfect. It is easy to share screen content, create and join meetings as well as to chat during the meetings. The integration of Webex with Outlook is flawless.

Cons

A scenario when video call is off, it's kind of annoying to see the initials of the person talking on the entire screen. But that's my personal opinion. It could be harmless to others.

Review Source

VR

Verified Reviewer  
Employee  
Government Administration  
Used the software for: 1-2 years

### "Professional Meeting Service"

July 19, 2019

4.0

Pros

I am in the federal government and this is what our agency uses for virtual trainings. You can imagine the necessity of being able to communicate across a 20,000+ employee agency when conducting nation-wide trainings. Often times there will be a presenter and an "answer-taker". I have found it easy for users to jump on and off at their convenience and the chat function is utilized to answer questions while the presenter is discussing different topics. This helps keep meetings on time as well as answering users questions.

Cons

I have not found a negative aspect of this software yet. I feel it serves our needs quite well.

Review Source

VR

Verified Reviewer  
Manager, Customer Success Team  
Information Technology and Services  
Used the software for: 1-2 years

### "Webex is falling behind."

December 12, 2018

2.0

Pros

Overall, Webex was fairly consistent and stable — when we needed it to work it worked fine and did "what it promised" to facilitate customer calls.

Cons

It seems as though Webex is falling behind and hasn't been updated in a very long time. I would frequently have customers mention that they hadn't used Webex in ages and that it looked prehistoric. We eventually moved to a different video conferencing software that provided more features, ease of use and cost a lot less.

Review Source

PA

Priya A.  
Software Development Engineer 2  
Computer Software  
Used the software for: 2+ years

### "Review for Cisco Webex"

July 19, 2020

5.0

Overall, it has been a great experience using this software in progressing our work. With easy to do features, and one click away features it has been amazing to organize meetings with this software.

Pros

This is just one click away software to organize video calls within the organization and not just within the team. Moreover, it provides all the relevant features of sharing documents among people. Also, it helps to make such video calls with unlimited number of people.

Cons

There is nothing to dislike about this software. Considering that during the pandemic situation, everybody is working from home, and this is the much needed platform to connect with people for day-to-day work. This platform has provided a much needed support duing this time.

Review Source

VR

Verified Reviewer  
Business Development Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Best For online meetings and remote work"

March 31, 2022

4.0

We are using WebEx daily for internal connect and online meetings. Really satisfied with the experience.

Pros

Excellent messaging, high resolution of video while recording and superb UI design.

Cons

Complex to handle in initial days. Apart from that, everything is wonderful and apt for large scale organization.

Review Source

VR

Verified Reviewer  
network engineer  
Computer Networking  
Used the software for: 2+ years

### "Really good meetings program"

September 12, 2019

5.0

My overall experience with webex is good, a little expensive but will make you look really professional if you use it.

Pros

Cisco Webex Meetings is very robust, you can have two people use it or 200 people. has a lot of features.

Cons

Can be hard to use if you do not know the program very well. Hard to manage if you are relativly new to the platform.

Review Source

VR

Verified Reviewer  
Account Manager  
Information Services  
Used the software for: 2+ years

### "WebEx- Easy to Use"

February 25, 2021

4.0

Overall it is easy to use and has set the standard for me when it comes to software that allows for client calls. There are additional features that were not commonly used but would be helpful for power users, such as the polling feature.

Pros

The call me feature is something that I used often and made it very easy to use. This was integrated with our salesforce application and didn't have any issues and allowed us to listen to calls after the fact. Having the recording feature was super helpful as well for presentations!

Cons

A software upgrade did at times require a password for the users who made the meeting and the attendees. You can change this feature but it was not always found until after the meeting started.

Review Source

chandrika N.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "The best software availabe for meetings"

November 29, 2018

4.0

it's awesome!!!!

Pros

I am using this from last 1 year and I must say it's the best and most used software for corporate meetings, webex has made meetings easy, you can share your screen, give control of your screen to another participant, chat separately with any available participant, give presentation , infact you can take the meetings from mobile too.The best software!!!

Cons

I didn't find any cons till now,meeting will run smoothly if you have a good internet connection.

Review Source

SA

Selene A.  
International Banking Analyst  
Banking  
Used the software for: 2+ years

### "Cisco Fan"

February 19, 2021

4.0

It's an useful software when i have to call mine International clients.

Pros

In this new lifestyle remote work, it's like having a telephone inside my computer! Very friendly system, and intutitive to use.

Cons

I'm satisfied with the software, but if i have to suggest an improvement will be the capability to synchronize my email and set up meetings after a call (if i need it).

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

It's not a switch, I use both and dependent of the case i use more one than the other, but always use both at least one time in a day.

Review Source

Alessio S.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Works beautifully and it is helpful"

February 8, 2021

5.0

Perfect for remote calls and for smart working, perfect software made up by Cisco

Pros

In this period, me and my group use Webex for remote calls and it works beautifully. We don't have any problems at all with this software, we use multiple VPNs and the connection doesn't go down at all. Sharing screen is also very smooth. I would recommend this

Cons

There are no pros, we used this software for 7 months now, and it is perfect. Yes, there are bugs, but nothing that affect the call experience.

Review Source

Arpit T.  
Sr Business Analyst  
Telecommunications  
Used the software for: 2+ years

### "Good Clarity but chaning experience"

October 14, 2019

4.0

Regualar daily meetings, screen sharing options and client interactions.

Pros

The calls are of good voice clarity. They save your dial in options and directly gove you a call on your number. Good screen sharing

Cons

They keep on rolling updates frequently that gives you an entire new experience very frequently. Things shouldnt change fast.

Review Source

SB

Sandra B.  
Consultant  
Legal Services  
Used the software for: 1-2 years

### "Sandra s review of webex as a legal consultant "

April 17, 2022

5.0

It makes my job easier as a consultant & owner of my business & it makes it easy to collaborate with the people I work in conjunction with

Pros

The product is very useful & is compatible with any device

Cons

I really have no complaints about it, so I wouldn't change anything

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Because my screen would freeze up or there would be a delay

Review Source

AG

Angel G.  
Head of Industry 4.0  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Meetings using Webex"

July 6, 2021

4.0

In general i think is not an efficient tool at the moment of to do work meetings

Pros

I'm not sure because the experience using this software was not good, is a simple tool and doesn't enough.

Cons

In my experience was amazing know that the audioconference was configured by other external supplier instead the own webex.

Review Source

VR

Verified Reviewer  
System Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "High Recommend "

April 4, 2019

4.0

we have more clients who live in several places then it was a nightmare to arrange a meeting between us and them. but now we have webex , we can do it very easily.

Pros

webex is the best software to arrange the meeting between people who not available in the same place we can discuss with any person even they live in another country .very easy to register and log in and handling.

Cons

I didn't find yet any dislike things from this software, it's working probaly always and i did what i want from this software.

Review Source

JT

John T.  
Project Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Just need one chrome extension start conferencing online"

October 7, 2018

4.0

Pros

Cisco WebEx doesn't want users to install heavy application son to their computers but just a google chrome plugin will do the job. The sound and video quality was just excellent and never lags in between as well. It works most of time without any downtime. The video and audio recording feature is very advanced and the output file can be easily downloaded to PC or upload to cloud instantly after the call. The screen sharing feature is just another great pluspoint of this app.

Cons

There is no universal time format available just the Western time format is followed. The format of the recorded video file can't be played with VLC and similar and needs a separate video converter to play the video.

Review Source

Caleb P.  
Business Continuity/Disaster Recovery Planner  
Hospital & Health Care  
Used the software for: 2+ years

### "Getting Connected with Cisco Webex"

February 12, 2019

5.0

Pros

Webex allows for my always traveling team to connect with each other as if we were in the same room. With screen sharing, advanced presenting features, and video chat support Webex allows us to focus on our projects without having to worry about communication barriers.

Cons

I have not found any issues with Webex yet

Review Source

EM

Elena M.  
Language instructor  
Education Management  
Used the software for: 1-2 years

### "Convenient "

November 24, 2022

5.0

Pros

I like the most that the service is convenient and fast.

Cons

Nothing. Everything is fine. The only one thing in the very beginning was that I couldn’t find how to send the invitations to a few members

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

The new company is using WebEx

Review Source

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