# Page 68 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 68 - Is Webex Suite the right Meeting solution for you? Explore 7402 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7402) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 68 - Reviews of Webex Suite ## Showing most helpful reviews Showing 1676-1700 of 7402 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alanna M. Sr. Analyst Telecommunications Used the software for: 2+ years ### "Cisco Review" December 3, 2019 5.0 Having virtual meetings just makes everything so much easier. Pros Cisco Webex makes it super easy to set up meetings online when you have a lot of people in different locations. Cons Sometimes, Cisco Webex doesn't work with my Outlook mailbox but I'm not sure if this is Cisco's fault or Microsoft's. Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "CISCO Webex is essential for remote workers and geographically dispersed teams" March 6, 2019 5.0 My team is spread across several Latin America countries and Webex make it easy for us to setup instant meetings and do our monthly reviews. Pros My company adopted it as the solution for video conferences and the acceptance by the users was immediate. It's easy to use, no effort at all to setup a conferences and sharing of application screens is quite simple. Video quality is good. Cons No collaboration features as annotation. Not able to invite external participants. Review Source VR Verified Reviewer Active Director Administrator Used the software for: Less than 6 months ### "A communications suite with great potential, with some beautiful hardware peripherals." April 26, 2018 3.0 Pros Spark boards are useful even when not on a conference call, as a display device for a laptop or desktop machine, to display the device desktop for presentations (Physical connection via cable or through Cisco Spark App). When using a Spark board, the first thing I noticed the built-in software had built instructions into the connection process, navigating you through each step of the process to connect to peers. This is great for beginners, who have never touched the system, and lends itself to being used by all of our staff. The ability to create and maintain chat teams, and conference "spaces" are must-have features for frequent and routine communications. On-call and incident response duties, and daily operations, this feature is required. Cons Pairing devices with the Spark board can be buggy, we have had issues with users waiting many minutes before being verified by Cisco to present. Installing an app is required to pair wirelessly, this is not convenient for new presenters that need to be on-boarded at a moments notice before or during a meeting Pricing is always a concern, as there are so many options available for video conferencing. Lesser products with "good enough" quality and features may still provide the value companies require, without having to pay out for a premium service. Review Source Melba V. Senior Grade Assisntant Government Administration Used the software for: 2+ years ### "Professional Online Meetings" October 14, 2022 5.0 I was satisfied with the quality of audio, video and recordings that we used during the period we were working from home. Pros It has a professional touch to it when you compare with many other online meeting tools. Weber Meetings were used in our organization specifically when higher level officers, chairman and such people call for a review meeting. All meetings were recorded for compliance purposes Cons Although I was just one of the users, I have heard others say that this is costly in our country Review Source JPP Julie Pearl P. Sales Account Manager Information Technology and Services Used the software for: 1-2 years ### "A great platform for Videoconference " April 4, 2023 5.0 It is great because of its full video and content sharing solution. Pros Webex is a wonderful tool use for videoconferencing. 1 thing I like about Webex is that it allows you to use any of the device you are comfortable to use such us desktop, mobile phone, browser and video devices. Cons Only the system menu and user interface are not that friendly. Review Source BR Brittany R. account executive Transportation/Trucking/Railroad Used the software for: 2+ years ### "Keeping the work flow flowing" February 1, 2022 4.0 Webex is a fun and user friendly environment to engage with your teams, clients, or corworkers to brainstorm and create. There are several tools that allow you to share a creative space while maintaining productivity amongst the group. Pros I love the ease of use in on boarding Webex for our teams. You can quickly and easily make adjustments that accommodate everyone while keeping on the importance of the task at hand. Cons getting our older folks to engage in video conferencing is always a challenge, but there are several tools and functions that help guide this population of the workforce along. Review Source SW Shanta W. Medical Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Gets the Job Done!" December 2, 2021 4.0 Pros Webex is a great alternative for virtual meetings and online video conferencing. It can be used on multiple platforms which makes it very user friendly. Cons Sometimes there are connection issues. Review Source William R. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great tool for cross-office collaboration" February 28, 2019 5.0 Good tool with capabilities​ that meet our needs. Pros Easy to step up. This tool provides us with international dial-ins so we can chat with colleagues in different countries. Cons Sometimes you need to wait to on the host to "start" the meeting, mean no one can dial-in until that person is on. Review Source RB Rachel B. Nurse Health, Wellness and Fitness Used the software for: 2+ years ### "Webex " April 28, 2022 5.0 A great platform for video conferencing, meetings and socialising. Pros The webex is very to use. It is private becauase it requires password to every meeting/sessions and it is engaging by means of putting emojis so that the other can react and participate. Cons It is prone to audio issues, limited number of attendees and some stability issue. Review Source VR Verified Reviewer Implementation Project Manager Financial Services Used the software for: 1-2 years ### "Straightforward and User-Friendly Collaboration Platform" December 9, 2021 5.0 Pros Webex is incredibly user-friendly, with its UX intuitive, even for new users. The ability to record, chat, use waiting rooms for incoming callers, and dial in all work smoothly. Cons I haven't yet seen many materials from Cisco educating the industry on new features or functionality. Having such a suite may help users better incorporate all developed Webex functions into their day to day Review Source TR Thomas R. Development Manager Used the software for: 2+ years ### "Easy To Use Web Conferencing Software" March 16, 2018 5.0 Pros Toll Free dial-in numbers are available just about world-wide. Good integration between browser and phone platform. Excellent screen sharing technology around choosing what to share (or not). Generally very good telephone audio quality. In meeting chat tools allow communication with entire group or just individuals. Easy to pass control around, and easy to set conference call options- mute all, record audio, etc. Cons Browser compatibility can sometimes be an issue. If you are using multiple displays with your computer (IE: laptop & external monitor), screen sharing only works with your primary display- this is the biggest complaint we see with out users. Review Source Andrey P. Information Technology and Services Used the software for: 2+ years ### "Good enough web conferencing tool" January 14, 2018 4.0 Pros Easy to shedule and start meetings, good UI, chat, screen sharing and video conferencing. So good enough for your daily needs for collaboration Cons Sound is not always good, also having issues with high network load in video conferencing, not critical but frustrating sometimes Review Source BS Briana S. CEO Events Services Used the software for: 1-2 years ### "Conference Planner Approved!" December 3, 2020 5.0 Their customer service is fabulous, they are really innovative in thinking ahead and really give their best efforts to meet the clients needs. They are a solid tech company to purchase from. Pros Socio has so many incredible features. The thing I love most about this software is the integration and communication across subjects. i.e. If you create a conference agenda, you can link a speaker profile to that agenda. Additionally, if the speaker is a sponsor, you can link them to their sponsor profile and in all three places that information is available to list and tag. It is relatively simple to create and navigate and the final product once programmed is really incredible for attendees. Cons For the App icons, there were not a huge variety of well-designed options, however you can upload your own designs if preferred. I also which there were a few more integrations with gamification allowing for more templated options. Alternatives considered [Remo](https://www.capterra.com/p/187650/Remo/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Webex Suite Socio had a full integration system to build out for their conference agenda, attendees, profiles and more. Review Source CT Carl T. Software Trainer/Analyst Information Technology and Services Used the software for: 2+ years ### "The go to product for web meetings" December 14, 2018 5.0 Cisco Webex is probably the best solution for conferencing. Most of the time, If I do not need to share a desktop, I just use it on my iPhone, and it works well, can use data connection for call . Pros This has been the most reliable conference service I've used. Have had meeting with over 80 people with no lag, or problems hearing the different speakers speak. The ability to ask users for mouse and keyboard control is much easier now, and intuitive. Cons Sharing your entire desktop and one specific app be improved. in some instances, it's more like what you don't want to share. Specifically when giving presentations, you don't want your instant messengers, and emails notifications to keep popping up. Review Source VR Verified Reviewer Network Administrator/Office 365 Administrator/Video Production/Photography E-Learning Used the software for: 2+ years ### "WebEx has had better days" May 27, 2020 2.0 Although this solution does offer lots of functionality, problems with client app constantly preventing attendees to join, has been pushing us away from using it. Pros WebEx used to be the solution to go for web meetings, remote screen sharing. Today although still an alright solution seems its struggling keeping up with competitors. Cons WebEx in addition to being pricy has and still easy intensive on hardware/software resource, problematic client, slow at times etc... Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review Source RS Robyn S. Front Desk Supervisor Hospitality Used the software for: 2+ years ### "Great product" June 21, 2019 5.0 Overall experience has been great. The customer service is suburb and it is user friendly. It helps the business find trends and zero in on some concerns of our guest. We have been using this tool for many years, and all of our management Pros I like that you can personalize it to the needs of the business. We create the email list and it is easy to upload the list and automatically send out the surveys however often you would like. It is user friendly and if i ever do need assistance i get email responses in a timely manner. We use this software to survey our guest about their stay and we are able to categorize the questions by department so we can see trends and opportunities where we can improve. Cons It was a little difficult at first to understand how to use the software. However, once you learn it it is simple. Did take take to fine tune the questions and what works best for the business, but overall it isnt too difficult. Review Source Response from Cisco June 24, 2019 Robyn, Thank you for the review. We look forward to continue to try and provide you and your staff with more and more value. Sincerely, The CloudCherry Team Sunita K. Project Lead Development Information Technology and Services Used the software for: 2+ years ### "Fast and easy way to communicate with remote team mates and clients." January 13, 2019 4.0 Easily scheduled meeting with local and overseas team and clients. Improved communication with concerned persons and shared information consistently. Pros This application is smooth and easy to use. Its video, audio calling and screen share features are amazing. We used to communicate with our local and other continent team members and clients. Also as per the need we use to record the meeting conversation. Its screen share functionality is preety much helpful to review the data or any other technical issue on client machine. Cons So far this is heading in right direction only one issue noticed of network is slow then video call freezes for a few seconds. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "Best Conferencing Software Period" August 19, 2018 5.0 Overseas communication with offshore teams based in Romania Pros High quality video calls, almost zero buffering and seamless integration with voice calls. Screen share is one of the best feature too. Cons To join using voice using phones it is a hassle sometimes especially with long meeting IDs Review Source SG Shubham G. Student Computer Software Used the software for: 2+ years ### "Good team meeting and collabrative application" April 1, 2022 4.0 Pros Good voice calling and screen sharing feasibility Cons A little slow while connecting but fast later on Review Source KM Kuldip M. IT Manager Insurance Used the software for: 2+ years ### "Great Enterprise Communication Platform" October 3, 2022 4.0 Really love it for meeting and chat conferences. Pros Very easy and intuitive to leverage the platform, Significant improvement from the chat standpoint Cons Not wildly popular with other companies makes it harder to collaborate outside the enterprise. Review Source LL Lisa L. Practice Administrator Medical Practice Used the software for: 2+ years ### "Webex " October 12, 2021 5.0 Overall positive experience with this program. I consider it a leader in the industry. Pros A great tool especially with more remote employees. The system is easy to use and has features that enhance the experience. Cons No real dislikes other than the cost of the program. Review Source KD Kisha D. Health Concierge Insurance Used the software for: 2+ years ### "Good training App" April 21, 2021 4.0 Overall, it's an ok system. It works well when it's working. The only frustration is having to log out and back in when it freezes. Pros we use the app for training purposes. I like being able to choose to chat within the the group with a single person or the whole group. This is a good feature being that you may not want to address the whole group. It is good with sharing your screen and changing between each person if needed. Cons The screen freezes a lot when logged in. It is very distracting and causes a delay. Most of the time you have to log off and back on to unfreeze screen. Sometimes the sound cuts off and you have to log off and back in. These things can become frustrating. Review Source RH Rachel H. Professional Development Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Making your Virtual Event Engaging" October 12, 2021 5.0 Pros Socio was new for my association to use. We needed a platform for our virtual conference in 2021. Some of the things we loved about Socio were how user-friendly it is, how responsive the support team was, and the helpful how-to guides in the Socio library. The platform has a lot of features to help make a virtual event interactive & fun for attendees. The phone app is a nice addition, too. We received positive feedback from speakers, sponsors & attendees alike. Cons We didn't find much to dislike. A few speakers & sponsors inquired about hiding their video backgrounds, but that is a feature Socio doesn't offer at this time. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Webex Suite Socio offered many more features to interact with and engage the attendees. It also provided more options for sponsors to help them reach potential clients. Review Source Gaurav S. Senior Lecturer and Program Manager Higher Education Used the software for: 2+ years ### "Connect with the world" April 8, 2020 5.0 Great. I use it multiple times a week to conduct webinars with my students. Pros The ability to seamlessly have hundreds of attendees on the call and yet not have bandwidth issues. Cons The recordings sometimes take time. the reporting also can be improvised to show better measures and counts. Review Source SM Swapnil M. Project Lead Architecture & Planning Used the software for: 1-2 years ### "Great tool for video conferencing" June 3, 2022 5.0 Amazing, we love it and its is pretty robust. Pros Cisco's offering is like everything else but we like that it is a closely knit software with Cisco's umbrella platform. It is easy to use and we love it. Cons Actually there are no downsides to using this software that we have found. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.