# Page 8 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Webex Suite the right Meeting solution for you? Explore 7401 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

---

Webex Suite

4.4 (7401)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 176-200 of 7401 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IF

Ivan F.  
Project manager  
Banking  
Used the software for: 1-2 years

### "Webex suite for every day use"

September 11, 2024

5.0

I love it and its very useful and data secure

Pros

Its Very easy to share content and presentation, great to be able to view participants with very stable platform and video quality. Easy to use, data privacy

Cons

Sometimes drop of audio or video quality with increase of participants or small drop of bandwidth

Review Source

HY

Hayden Y.  
Coordinator  
Sports  
Used the software for: 2+ years

### "Great product!"

September 9, 2024

5.0

Pros

Easy to use and works flawlessly with our team!

Cons

Nothing honestly. Keep up the great platform!

Review Source

VR

Vicky R.  
Administrador assistant  
Museums and Institutions  
Used the software for: 2+ years

### "Great product"

August 30, 2024

5.0

We used it everyday for incoming calls, it was a breeze to transfer calls.

Pros

It had the capability of viewing incoming calls to the office on my phone.

Cons

Their desktop version, it wasnt as simple as mobile.

Review Source

IS

Ishwinder S.  
Fire brigade  
Government Administration  
Used the software for: Less than 6 months

### "Webex suite is a good platform for messaging video calling and meetings.."

November 10, 2024

5.0

About overall experience with Webex suite good..

Pros

About Webex suite is a meeting platform application...

Cons

I like about Webex suite is a messaging and calling..

Review Source

TW

Trayton W.  
Technical Analyst  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Webex Suite Review"

September 28, 2024

4.0

My overall experience with this product has been good. I think there could more quality of lift improvements but right now it works as intended.

Pros

the ability to host big conference call, more secure and useful for big corporate settings.

Cons

I wish it able to host more than 500 people. sometimes the application can be slow and unresponsive.

Review Source

AS

Alex S.  
Recruitment Sourcing Specialist  
Human Resources  
Used the software for: 6-12 months

### "Webex Suite Review"

October 11, 2024

5.0

My overall experience with Webex Suite was 10/10. This is a great system to use for video chat.

Pros

What I liked most about Webex Suite was how easy it was to connect with my team across the country, and how good the connection was.

Cons

There was not anything that stood out to me and made me dislike Webex Suite.

Review Source

CA

Charlotte A.  
Office Manager  
Building Materials  
Used the software for: 1-2 years

### "HD Video conferences"

December 3, 2024

4.0

Pros

Webex suite has made it easier for conducting video conferences.

Cons

Webex Suite has no errors of whatsoever nature.

Review Source

QB

Quantieshia B.  
Founder ceo  
Entertainment  
Used the software for: 1-2 years

### "WebEx great use"

September 2, 2024

5.0

Amazing. I use webex for school, and I don’t have any major issues with it.

Pros

It is easy to use, I like that it can be integrated with my email.

Cons

Sometimes when trying to share screen, it won’t allow me to because of my settings.

Review Source

KU

Kylea U.  
Sales Director  
Hospitality  
Used the software for: 1-2 years

### "A Great Way to Bring the Team Together"

August 16, 2024

5.0

Overall, this was a great program to use. Even when you're states away, it really makes you feel connected as if you were having an in-person meeting. While working remotely is nice, you sometimes miss the personal connection.

Pros

It was very useful with meetings with our team based in different states. Our accounts manager was able to show us where we were losing and where we could be gaining in our market.

Cons

If you got disconnected, which was rare, it could sometimes take a while to get reconnected.

Review Source

EA

Elsa A.  
Program Coordinator  
Education Management  
Used the software for: 1-2 years

### "Webex Suite Review: Connecting Teams with Room for Improvement"

August 22, 2024

4.0

Webex Suite has been mostly positive and great tool for connecting me with my team through video calls and chats and I like being able to share my screen and keep everything organized in one place but it can be slow at times and the interface can be tricky to navigate but I find it useful for work even with a few ups and down.

Pros

Webex Suite is easy for me to communicate with my team, the video calls are clear and I appreciate the ability to share my screen during meetings. It’s also helpful that I can chat with my coworkers and send files all in one place that makes collaboration simple and efficient for me.

Cons

Things I don’t like about Webex Suite is that it can be slow sometimes, especially when there are many people on a call and the interface can feel a bit confusing at first and it took me some time to figure everything out and I have also noticed that the notifications can be overwhelming making it hard to focus and audio quality isn’t always the best which can be frustrating during important meetings.

Review Source

AA

Amir A.  
Administrative  
Accounting  
Used the software for: Less than 6 months

### "Webex Suite review"

November 23, 2024

5.0

Intuitive interface, but advanced features require learning time.

Pros

Webex Suite integrates messaging, calling, and meetings seamlessly.

Cons

Occasional glitches in video or audio during virtual meetings.

Review Source

aB

abdul B.  
IT Specialist  
Design  
Used the software for: 2+ years

### "Robust Collaboration Platform "

August 20, 2024

5.0

Comprehensive Toolset Reliable Performance Customizatrion and Integration

Pros

comprehensive Collaboration High-Quality Video and Audio Security and privacy

Cons

User Interface Complexity Performance Issues Mobile App Limitation Frequent update

Review Source

DB

Devin B.  
Solutions manager  
Financial Services  
Used the software for: 1-2 years

### "Webex is easy"

September 21, 2024

5.0

Webex has been easy to use and a great tool.

Pros

Webex is great for hosting meetings and webinars.

Cons

I don’t have any negatives to say about Webex.

Review Source

LP

Lucia P.  
Ingénieur Chercheur  
Research  
Used the software for: 1-2 years

### "Un logiciel d'appels pour usage professionel"

August 23, 2024

3.0

Pros

Le logiciel a des d'appel flexibles et la fonctionnalité des message vidéo est un plus par rapport aux autres logiciels. Cisco est réputé pour la protection des réseaux et données, on peut être confiant de sa privacité.

Cons

Il faut obligatoirement télécharger le logiciel pour s'en servir, il n'y a pas de version en ligne. L'app pour les téléphones présente des bugs pendant la présentation des Webinars.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Je préfère d'autres produits du fait de leur simplicité par rapport à Webex.

Review Source

TA

Taryn A.  
Business Operations Supervisor  
Consumer Services  
Used the software for: 2+ years

### "Used Webex for Classes"

September 4, 2024

5.0

Very easy to get the link and get logged in. No downloads necessary.

Pros

How easy it was to get logged in. I like that you don't have to download an entire program to your computer in order to use this.

Cons

Nothing - It is very easy to use. I also like how easy it is to see the features like turning your mic/camera off and on.

Review Source

JC

Jess C.  
Accounts Receivable  
Chemicals  
Used the software for: 1-2 years

### "Webex Suite Review"

September 4, 2024

4.0

Pros

It makes it very easy to communicate with team members.

Cons

There is nothing specific I dislike about the product.

Review Source

NK

Nathan K.  
Policy and Communications Director  
Alternative Medicine  
Used the software for: 2+ years

### "Webex a reliable choice in video conferencing sphere."

August 15, 2024

5.0

Found it an effective tool for both internal and external meetings. It keeps pace with other platforms.

Pros

Easy control panel for managers as well as staff.

Cons

Launching via web or app could get complex for some inexperience staff.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Webex Suite

Preferred to use a platform that our staff and management felt comfortable with.

Review Source

MP

Madan P.  
Tutor  
E-Learning  
Used the software for: I used a free trial

### "Awesome features "

August 23, 2024

5.0

The meetings run smoothly with minimal lag or disruption. Its reliable performance in video and audio quality.

Pros

High quality Audio & Video. Breakout Sessions.

Cons

The pricing structure can be complicated with various plans and ad-ons, Especially for small businesses or individual users. Limited Free Version.

Switched from

[Zoom Rooms](https://www.capterra.com/p/235670/Zoom-Rooms/)

Audio & Video Quality is not much good compared to Webex

Review Source

AB

Allie B.  
Designer  
Architecture & Planning  
Used the software for: 6-12 months

### "Not great for efficiency."

September 3, 2024

1.0

Pros

It is a popular collaboration tool used in the corporate world.

Cons

I find WebEX t be unreliable and not compatible with other microsoft products.

Review Source

AS

Akhila S.  
Associate  
Computer Software  
Used the software for: 1-2 years

### "Good bad communication "

August 17, 2024

5.0

I have used for more than 1 year overall experience is very excited

Pros

Communication length is very good and easy adorable

Cons

Some times it won’t work and it is very hard to operate

Review Source

CR

Cameron R.  
Information Technology Admin  
Financial Services  
Used the software for: 6-12 months

### "Webex - a great remote meeting software!"

September 19, 2024

4.0

Pros

Works great in our meeting rooms and has great integration with other applications.

Cons

A little finnicky to setup and get running out the gate.

Review Source

MB

MIRANDA B.  
Precert Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "The webex experience"

August 8, 2024

4.0

My experience has been good for the most part.

Pros

I like that you don't have to have an actual phone to use this system.

Cons

I had an issue with my headset connecting.

Review Source

XL

Xiang L.  
Director  
Information Services  
Used the software for: 2+ years

### "Easy tool to manage the calls and meetings"

August 7, 2024

4.0

It is a popular video conferencing tool for our meetings, including webinars and group collaboration.

Pros

We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool.

Cons

The design of its mobile app needs to be improved.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Webex Suite

we use both. But the ROI of Webex is higher

Review Source

EF

Earl F.  
Social Media Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Product!"

August 14, 2024

5.0

I have used it at my current job to communicate as we have people all over the world

Pros

I like how easy it is to communicate and work with my colleagues

Cons

The user interface could be a bit more user friendly

Review Source

JR

Judah R.  
Engineering Manager  
Defense & Space  
Used the software for: 2+ years

### "Permanent meeting room link feature is the best"

August 21, 2024

4.0

Pros

The ability to have a meeting room link that's always active is a huge plus.

Cons

Background replacement isn't available on all PCs as it is on Zoom

Review Source

Similar Products

Featured

## Related categories

[Collaboration](https://www.capterra.com/collaboration-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Webinar](https://www.capterra.com/webinar-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.