# Page 84 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 84 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

---

Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 84 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 2076-2100 of 7404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Prateik R.  
MS Systems Analyst  
Computer Software  
Used the software for: 2+ years

### "Too good to schedule a meeting"

August 2, 2018

5.0

Overall it's a good tool to setup a call with dial in number.

Pros

you can send meeting invite right from outlook. Webex screen sharing , text message inside meeting window & other handy features are good. Also you can give control to other users & can make them presenter very easily. Also provides toll free number to call from mobile, which's very useful when you don't have a computer at the time of meeting.

Cons

In Cons, popup appear each time to share your webcam video, which usually doesn't required.

Review Source

VR

Verified Reviewer  
Financial Advisor  
  
Used the software for: 2+ years

### "Seems clunky at first, but works very smooth."

June 26, 2018

4.0

Pros

Being able to have client meetings via call-in, web sign-in, etc. is very convenient. Screen sharing is a must nowadays, especially when you're halfway across the country. Various vendors also use WebEx to connect with us as well.

Cons

For clients/people who aren't super tech savvy, this can be a nightmare to sign on. I've had a few instances where I had trouble finding and getting to the meeting I was looking for despite being given all the right information. I feel their design and UI could be simpler/more user friendly.

Review Source

saman M.  
website developer  
Computer Software  
Used the software for: 6-12 months

### "Incredible experience so far"

June 21, 2018

4.0

Pros

As a freelancer, I have clients almost from all over the world. I had been unable to find a software, smart enough to gather teams, I had been working with. I was recommended by a friend of mine to use this particular software. It helps us to collaborate on projects with the software. It also has the option of sharing documents.

Cons

there is nothing, I feel it is missing right now. as it is fulfilling all my requirements and working pretty smoothly.

Review Source

Celexsy A.  
Event Marcom and audience engagement  
Marketing and Advertising  
Used the software for: 1-2 years

### "WebEx keeps us connected"

October 23, 2019

5.0

I'm solving every day remote meetings with the ability to share screens.

Pros

I like how easy it is to join and participate in a meeting. Whether or not we live close, we can still work together.

Cons

Sometimes it calls me and I double mute. It is better to mute either the session or the phone. It is a user issue though.

Review Source

Bernhard H.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Have been a user on and off since early 2000's"

August 31, 2021

4.0

Pros

Great for video and phone options to meet with a group of people

Cons

It is less functional than Zoom and the user experience is not as good. It is harder to adjust the size of the video screen so when you are working on a document you have this very large picture of the other person that you cannot make small enough to work around it.

Review Source

BK

Bakhtiar K.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Webex Review"

August 3, 2022

5.0

Pros

I found this software more reliable than others for video conferencing, screen sharing, and file sharing. The best option for webinars. The free version supports more than 50 participants.

Cons

This software is a bit difficult, needs some experience before use.

Review Source

VR

Verified Reviewer  
Programmer  
Computer Software  
Used the software for: 1-2 years

### "Best than others"

March 13, 2019

4.0

Overall experience is good and best to use than others like slack,lync.

Pros

It is easy to use and you can search someone easily. You can share your screen and talk at same time is very great option in this.

Cons

It don't work on Remote Computers, might be it work for others but in my office it can't work on RDP logins.

Review Source

PK

Pradeep K.  
Senior Technical Recruiter  
Human Resources  
Used the software for: 2+ years

### "Powerful Professional Tool to meet people realtime "

August 11, 2020

5.0

We have been using this tool for many years in bringing the interviewers and our candidates togeteher for a professional discussions and it has never let us down in front of both. Thanks to the easy to use interface followed by detailed instructions for every meeting link generated

Pros

The automatic integrtaions of the meetings into our google calender is the best part i have observed till now which makes sure we never miss a meeting unnoticed

Cons

Not identified any cons till date but sometimes there were few errors in the links generated for the meeting though rarely i just wanted to mention

Review Source

CG

Chrys G.  
Neonatologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Awesome product"

March 29, 2022

5.0

Love Webex

Pros

Offers a lot of flexibility for efficient and effective meetings

Cons

I can’t think of any cons that I would report about Webex

Review Source

AG

Ayush G.  
Senior Business Analyst  
Logistics and Supply Chain  
Used the software for: 2+ years

### "High quality online meetings and webinars"

March 6, 2022

5.0

It is a good tool for online meetings and webinars, however, there is a good possibility of performance optimization.

Pros

Easy set up of meetings. Integration with Microsoft Outlook. Good quality audio and video.

Cons

Not as seamless as Zoom. Struggles at times if the internet speed drops.

Review Source

VR

Verified Reviewer  
Sr. Product Support Analyst  
Computer Software  
Used the software for: 2+ years

### "Daily use of WebEx with our customers. "

December 6, 2017

4.0

Pros

The meeting center is very user friendly, easy to start a meeting on the fly, manage my scheduled meetings, and review recorded meetings.

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "Webex is great for working with remote teams"

May 12, 2018

4.0

This software was suggested by our client, and we've come to appreciate it. We've used Join Me quite a few times before, and it has a lot of the same features, but the UI is different, where the video screen is smaller and in bubbles vs the clean approach of Webex.

Pros

Webex has been great for projects where we have 2-3 teams in different locations all working together on one project. We've used it as part of agile planning meetings, where we display various documents while still having a separate small screen to video chat and see all meeting attendees. Sharing screens, recording, white boarding, etc are all great features that seem to work really well.

Cons

A minor issue is having to wait for the Host before joining a meeting, or having to wait until a certain time before you can even attempt to join. All other features seem to work really well.

Review Source

VR

Verified Reviewer  
Senior Property Manager  
Investment Management  
Used the software for: 2+ years

### "It couldn’t be any easier"

October 30, 2018

5.0

I have used webex as a presenter, an instructor, and as a participant for business and for teaching industry courses as a subject matter expert. It really is user friendly and is a valuable tool to help pull people in different locations together to learn and collaborate. And what a time saver as well as a cost saver! Cut down on a lot of travel by using this software.

Pros

So easy to use, either as a host/presenter or a participant. What a fantastic tool for business collaboration!

Cons

There isn’t anything about this software that I don’t like. It truly is a game changer.

Review Source

MR

Marylene R.  
Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy and helpful to use"

August 23, 2022

5.0

We used it to be able to present live straming to parents and friends who were not able to be present. We were also be able to put all the informations in one place for the musical directors instad of sending multiple emails! Again, it was priceless!

Pros

Design and easy to access all the informations in one place. Be able to bulk informations in one import. Priceless!

Cons

It was difficult to add visual information in calendar.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "great way to have live sessions with bigger audience "

February 19, 2019

5.0

Pros

This is great for live sessions with screen sharing, audio conference and live chat features for bigger audience. It allows user to join via desktop/laptop or also dial in from phone for audio only. it has far larger no of users at a time support which is great for sessions. It also supports recordings of sesions

Cons

its not very user friendly as compared to other tools like skype for business sometimes when someone goes on hold on phone, some hold tune starts playing for everyone.

Review Source

VR

Verified Reviewer  
Partner  
International Trade and Development  
Used the software for: 6-12 months

### "Reliable but old fashioned"

June 10, 2020

4.0

I used this with a client who was concerned about security issues with Zoom, however I found it just rather slow and outdated. It's functional and I prefer it to Microsoft Teams because you can see more people on the gallery view but it's not the best tool out there - perhaps if you have the premium versions it's better

Pros

It's relatively easy to use (intuitive in the set up, easy for people to log into meetings, etc) and you can see a reasonable number of people on screen in the gallery view. Some clients prefer this because of the perceived security benefits over certain competitors

Cons

It's a bit clunky and old fashioned to use. There is no break out room feature (at least not in the free version that I have) It's certainly not bad, but you would never describe it as slick

Reason for choosing Webex Suite

It was client choice as they were concerned about security issues with zoom

Review Source

HP

Hitesh P.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best for Online Meetings"

April 16, 2020

4.0

Overall, the experience is great, because I didn't found any other product with as great features as Cisco Webex Meetings has. Scheduling a meeting, locking a meeting, expelling, recording, sharing screens and lot others, make Cisco Webex Meetings a standalone leader.

Pros

The best feature I liked about this product is that it's nearly free and has no limitations for longer meetings upto 2-3 hours. And, another best part is that it gives you facility to record those meetings on your hard drive, which makes it even better to review those meetings at a later stage.

Cons

The only con I see is, sometimes the recorded meetings are not in sync i.e. the audio and video does not go hand-in-hand, that makes it confusing at later stages. The minimal lag is acceptable, but sometimes, the lag is beyond 2-3 minutes. I request Cisco to work on this and make the experience even better.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

The reason I switched from Zoom was that it offered hefty plans for longer meetings, and recently, it came up in the news for data privacy leakages.

Review Source

AA

Amithesh A.  
Sr Recruiter  
Information Technology and Services  
Used the software for: 2+ years

### "Suggestions for Webex"

October 18, 2021

4.0

Pros

It is very great for web conferencing and live chats.

Cons

Sometimes the video clarity is a bit dull.

Review Source

VR

Verified Reviewer  
Director Of Engineering  
Financial Services  
Used the software for: 2+ years

### "Webex best for client facing desktop sharing with no software install needed by clients"

September 5, 2018

5.0

Pros

portability and capability, including mobile device access

Cons

costing if the integrated audio is used, avoidable with use of phone bridge.

Review Source

DK

Divya K.  
Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best tool for screen share and calling"

May 30, 2020

5.0

I have used Cisco WebEx with lot of firms mostly for virtual meetings, trainings, inter company communications etc. It’s a great application with various features like content sharing by file type, whiteboard, poll, ability to control participants, raising hand etc. It is by far the best tool in market for inter company communication!

Pros

WebEx calls me and I don’t have to dial in! It can remember my cell phone and work number. Integration with outlook.

Cons

The look and feel. I have been using it for ages now and so wish to see some change. There is nothing else that I don’t like about Cisco WebEx.

Review Source

JR

Jose R.  
System Administrator  
Automotive  
Used the software for: 6-12 months

### "Best value for the features"

February 20, 2020

4.0

We had to migrate from an inferior product. It is very clear that Webex is the standard for meeting software in the business community

Pros

Our colleagues and customers located in the China region are able to communicate without any issues unlike other vendors

Cons

Customer service can be a little bit slow to respond to critical inquiries. We could benefit more from adequate documentation regarding technical issues

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Webex Suite

Ease of use and compatibility with multiple platforms

Review Source

Kaleb-John L.  
Senior Firmware Engineer  
Computer Networking  
Used the software for: 2+ years

### "No Complaints"

June 10, 2019

4.0

Overall, Cisco Webex Meetings is a practical solution to hosting remote teleconference meetings within a company. It is easy enough for everyone to use and setup meetings. The ability to send out meeting links and launch the client from the web portal is simple and intuitive.

Pros

Cisco Webex Meetings were easy to launch, join, call-in, and view. The sharing desktop feature works well and the recording function is good too.

Cons

I could not get the call-in using computer to work with the microphone. If I could, it would have made it more convenient.

Review Source

VR

Verified Reviewer  
BDM  
Information Technology and Services  
Used the software for: 6-12 months

### "User Experience"

November 30, 2019

5.0

Amazing tool to create and communicate topic sessions to all prospects and client and get them connected with simple client of a button

Pros

Most sought after tool used by all service and product sales organisation to create virtual sessions and connect with leads as well as prospect to communicate new services, release, announcements etc. This is yet another tool used by marketing team to capture more customers by announcing a topic of presentation and letting people register and login from almost anywhere. Listed to session / watch session or even raise queries. Leaving feedback also helps in creating new leads with reference to the meeting topic

Cons

Other than typical cases of connectivity with audit and video with limited network connectivity is the only challenge faced, which is out of the product owners' control

Review Source

Caleigh N.  
Sales  
Sports  
Used the software for: 2+ years

### "Best way to have digital meetings"

September 16, 2019

5.0

Overall i have had great experience I have used it in the past for interviews, on boarding, meetings and its very reliable. Its a great product to use internally and to meet with clients - Wish there was a way to set reminders or open the app easier

Pros

Easy to join a conference - easy for employee on boarding -easy to interact with other users -easy to see who is in the conference room

Cons

I have to re-install constantly (nay be computer problem) - I wish there was a desktop app like Skype and easy to open -sometimes glitchy / freezy

Review Source

TP

Tonino P.  
impiegato  
Telecommunications  
Used the software for: 2+ years

### "Essenziale per la formazione aziendale"

September 20, 2023

5.0

Ottima esperienza nell'utilizzarlo si ha certezza di un soft stabile e affidabile

Pros

Facile da gestire e nel gestire i vari webinar relativi ai corsi di formazione

Cons

i blocchi riscontrati sono tutti da imputare agli stress dovuti ai collegamenti di rete

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.