# Page 86 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 86 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 86 - Reviews of Webex Suite ## Showing most helpful reviews Showing 2126-2150 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Terry E. M. Technology Coordinator Education Management Used the software for: Less than 6 months ### "Did a great job for our conference" March 7, 2021 4.0 My department at the college was very impressed with Socio, and our attendees raved about it. They were really impressed with the quality of the interface and with the ease of being able to interact with our moderators and presenters. Pros Being able to host and manage virtual sessions inside our hosted event was incredible. StreamYard was easy to use. I'm looking forward to seeing the analytics that were generated by the Socio software. Great feature having the sessions be recorded automatically. Cons There are a LOT of features in Socio. There were a handful I don't think we got the best use of, but I'm looking forward to learning more for future events. Alternatives considered [vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Webex Suite The support team was very hands-on, which I appreciated, compared to some of the other companies that just sent automated emails. Review Source Response from Cisco August 16, 2021 Hi Terry, thanks for the review! We are so happy to hear you've enjoyed the platform. We have had more features release as well, so hopefully, you'll be able to take advantage of much more! We appreciate all the work you put into your events and look forward to continuing to work with you. JJ Julianna J. Owner Mental Health Care Used the software for: 2+ years ### "Take Time To Learn It" December 7, 2019 5.0 Mostly, Cisco Webex meetings helps us solve the rural environment in which our company exists. In order to gain access to high level individuals, a large amount of travel would be needed thus taking a large chunk of time out of the typical work day. Cisco Webex keeps us connected so that our meetings can stay personal. Pros I enjoyed this software mostly because it helped our office connect with other offices that were not within our area. This offered opportunities for distance learning, trainings, and meetings with colleagues in far places. Cons What I struggled with the most was that at first glance, the software appears to be somewhat difficult to manage. Rather than "open and go", there were often several steps needed in order to get 100% connected or allowed into a room. This decreased productivity time. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Meeting Room 365](https://www.capterra.com/p/177563/Meeting-Room-365/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Webex Suite The Cisco brand has consistently been a trusted name in the technology world. This was only partly why this software was chose. We also consulted with other businesses with similar needs. Most used Cisco Webex as we had suspected they would. Review Source TA Talha A. Engineer Utilities Used the software for: 2+ years ### "Cisco webex review" April 17, 2020 5.0 I use Cisco two times a day while working from home. It touches people’s life. Pros In this pandemic times, Cisco has provided us a great platform to remotely touch base with you colleagues. I think the next gen will be people working from homes now and using webex to communicate. This pandemic has thought us we can work anywhere in the world with Cisco webex Cons Everything about this software is good. I don’t see any flaw yet. But they should continue to develop on the security flaws that are still there with all online meeting apps. Review Source VR Verified Reviewer Account Manager Information Technology and Services Used the software for: 1-2 years ### "Stable video conferencing tool" July 7, 2020 5.0 Used a year or so on a daily basis and never had quality issues or crashes, perfect for simple videoconferencing. Still recommending as first choice for videoconferencing tool Pros Easy to use and stable. No lag during videoconferencing Cons Due to its pricing it is less popular on management level, competition has similar features. Review Source VR Verified Reviewer Network Services Manager Construction Used the software for: 2+ years ### "Best Online Conferencing Solution Available" March 3, 2020 4.0 Great product. Easy to use and navigate. Best audio and video quality I have ever experienced from an online meeting solution. Pros Cisco WebEx Meetings has made the user experience its first priority. Starting an adhoc meeting is quick and easy or scheduling is for a later time is as easy as using your email program. Quick one button joining features with call back takes the work out of remembering meeting numbers and codes. Cons The user interface does seem to change a bit from time to time. This can cause confusion when users are accustom to buttons or options looking or being in a certain area. Review Source VR Verified Reviewer Sourcing Specialist Information Technology and Services Used the software for: 2+ years ### "Web Meeting" February 14, 2020 5.0 My overall experience with Cisco is good, it's easy to use and it's easy for others to use and access. Pros Cisco is a pretty major webex meeting platform, it is easy to use and many people do have it. Most people do not have difficulty logging it and accessing a meeting or sharing a screen. Cons Sometimes when an update is released webex gets a little glitchy and can be a bit of a pain, this might be due to the requirements of my company but it would be nice if the webex updates could be more seamless. Review Source BH Bryn H. Post Production Coordinator Entertainment Used the software for: 1-2 years ### "Left a Lot to be Desired" April 16, 2021 2.0 Used in a Work-From-Home environment for intercommunication of departments and meeting scheduling and exhibition. Pros The interfunctionality of other Cisco software and products if your team is built out in that way is pretty streamlined. Cons This software feels more like a virus in that if you utilize other programs for chatting or meetings then it will want exclusivity. This was a major upset after trying out some really functional and easy software alternatives and Cisco Webex would do well to take some notes from other, more diverse, companies such as Discord or Zoom where screensharing, chat rooms, and secure data transfer is easier and seamless. Review Source kK kalaiselvan K. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Cisco Webex Meeting Review" June 27, 2019 5.0 Overall, it is good product for remote discussion having more number of audience. Pros Meet now option provide instant link that can be forwarded to anyone and also by schedule meeting we can include the meeting information. Screen sharing through webex is very helpful and the bridge can accomodate more number of people to join thorugh webex in broswer also through toll free number. Plugin can be included in outlook and can be used for scheduling a meeting. Webex is availbale for all platform like Windows, IOS, and Android. Cons Giving control for keyboard and mouse to other user through webex is quite hectic. Meeting will end by default if it exceed the threshold time of 2 hours. Review Source Adam C. Technical Consultant Information Technology and Services Used the software for: 2+ years ### "Good for large scale use, not as great for smaller teams." January 31, 2019 4.0 I do like the ease once the application is installed. Meetings are easy to join and the quality is great even with built in cameras Pros I like the central management of users from their online portal. I can reset passwords and send out account information easily. Cons I do not like the various installs needed to use this software. There isn't one package to download and install all the items for a client. Each item is a separate install, the application itself, the desktop utility, and the Outlook extension. Review Source VR Verified Reviewer Senior Producer Professional Training & Coaching Used the software for: 6-12 months ### "Socio is all you need" February 19, 2021 5.0 Pros Socio allowed us to incorporate the organic attendee engagement we have at our live events. Each feature and functionality is very carefully thought out. The support is also unlike anything I've experienced. The team is fun to interact with, quick to respond, and thorough. Cons For me, there are just two things that could be improved. Everything else is already being worked on or the improvements have already been rolled out. It'd be nice if the Wall feature populated posts faster. I'm not sure if you can tag people yet, but that would be a great feature to add if it's not there already. Also, for messages, it'd be so much easier if you could type in the person's name instead of scrolling through your connections or going into the attendees feature to find them and message through there. Review Source Response from Cisco March 4, 2021 Hey there! Thank you so much for taking the time to leave your review. That title is so good we may have to put it on a t-shirt! We are elated that you enjoyed our platform features and support team. Your suggestions to improve our Wall and Messaging features are fantastic and they will certainly be given to our product team. We appreciate all the work you put into your events and we look forward to continuing to work with you. VR Verified Reviewer Medical Assistant, Clinical Lead Hospital & Health Care Used the software for: 2+ years ### "Webex: Excellent for online meetings" March 6, 2019 5.0 Pros Webex overall is easy to use. It provides good and stable functionality for hosting online meetings. The screen sharing tools are intuitive and work well. It also provides multiple, simple ways to get into the audio portion of the meeting. Cons The latest versions default to having everyone use a webcam to show who they are. This can be turned off, but it is very difficult to find the settings to do so. I'm not sure why they are making it hard to not show yourself on your webcam, but it is an annoying feature. Review Source Richard B. Onboarding Partner Manager Computer Software Used the software for: 2+ years ### "WebEx is finicky and unreliable" October 22, 2019 2.0 I met with customers for virtual, interactive trainings that included mutual screen sharing and remotely controlling their screen from time to time. In my experience, customers getting into the meetings was always an ordeal, and the screen sharing was too complicated for them as well. Another competing software has given me no such issues. Also, WebEx tends to completely fail about once a month, or at least did for a couple of years until I gave up on it about a year ago. Pros Once you got everyone in the meeting, it tended to work well. Cons My customers (small business owners) ALWAYS had trouble logging into their meeting. Review Source Linda W. Cyber Security and Technology Risk Financial Services Used the software for: 2+ years ### "WebEx" December 18, 2018 5.0 Dependable, Intuitive Pros Ease of use, integrates into Outlook and Cisco Jabber Cons Major updates sometimes do not work readily with Outlook. Review Source MM Marvic M. Consultor de Aplicaciones Oil & Energy Used the software for: 2+ years ### "I used the application to give functional and technical support to external clients" March 14, 2018 5.0 The meetings and remote supports are made without much complication because the application responds quickly once you enter the connection, it is very stable and secure. The mobile application works correctly Pros Excellent meeting application, when you make presentations of the changes in the system is perfect. It is very good to support, the client feels safe because everything is recorded and you can pass the recording. It is very safe because it is the client who gives you access privileges when granting control of the equipment. Cons File transfer is limited. Meeting scheduling is not easy to do. When I have requested some kind of support or information comes from the storage capacity (which may be reaching the limit), the deal is not very cordial. Review Source GJ Gaurav J. Computer Programmer Information Technology and Services Used the software for: 2+ years ### "Webex for collaboration " April 29, 2021 5.0 Efficient way to setup meetings and also comes with outlook plugin to setup meetings on Webex right from outlook. Has dedicated bridge for call and voip support. Collaboration made easy Pros Screen share and voip that’s recently released so you no longer need a phone to connect. Also it has a mobile app that can be used to simply join meeting very efficiently if you are not At your desk Cons Chat feature needs to be more prominent and save the chat history to access after the meeting which is lost as of today. Also giving control to the other user is missing Review Source VR Verified Reviewer systems engineer Government Administration Used the software for: 1-2 years ### "cisco webex" August 3, 2021 5.0 Pros very good with audio quality and noise cancellation and no echo's Cons screen sharing when three people are in meeting cannot give control to others bug in the soft ware Review Source VR Verified Reviewer Graphic Designer & Web Designer in Trelleborg Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Most powerful video conferencing tool for your enterprise." November 15, 2018 4.0 We use Webex for Daily meetings as well as for other training purposes. Definitely worth trying it! Pros Screensharing feature is amazing Record the meeting as you want and share it later. Sound and Video Quality is great. Cons Sharing files is bit complicated. Quite expensive compared to Skype or other tools. Review Source NY Nathan Y. Analyst Telecommunications Used the software for: Less than 6 months ### "Webex - User Review" November 5, 2021 3.0 Overall is good. Pros The most I like is the audio quality, for my workplace, Webnex is the primary application use for team meeting and communication, compared to other application used in the past, the sound quality makes big difference which does help especially with a big group of attendees. Cons Two things, not sure whether this is because is enterprise version or not. My colleagues and myself can't find the function to do the VoIP call, and also can't find the function to delete conversation history. No clue how and where to ask help. Review Source MM Mazin M. VP Financial Services Used the software for: 2+ years ### "Easy to Use Web Conferencing Tool" December 20, 2021 4.0 Overall WebEx is an easy-to-use and robust web conferencing solution that is packed with features to satisfy most users. Pros I like that users can join meetings from their mobile phone using a link and do not have to register an account to log into a conference call. The screen sharing option is a great feature to show and tell to other participants on the call. I also like that you can record a conference in case you need to go back and watch/listen in the future. Cons Sometimes there can be a delay with audio/video but that may be a function of the connection that is being used. It would be great to share files over the conference like you can on Microsoft Teams and also add the ability to do breakout rooms like you can on Zoom. Review Source BK Brandon K. Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Helpful but buggy" April 16, 2020 4.0 It has been really helpful for doing my job well and connecting people who need to meet and share content. Overall, it is a valuable software but could be improved with some long-running bug fixes Pros This software is effective for facilitating and attending meetings between as few as two people to large crowds. Cons This software historically has issues. It frequently drops calls, cuts out audio, and has troubles displaying video or sharing your computer screen with others. This is a bit of an annoyance, but is usually solved by calling back into the meeting. Review Source Colleen K. Director Hospital & Health Care Used the software for: 2+ years ### "Easy for meetings across multiple HQ sites" December 23, 2018 4.0 Pros Ease of use Ability to record No lag in video Incorporation with outlook Cons Call in to telephone is a bit wonky End call has lag Review Source kK keerthana K. Program coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Collaboration Around Company" January 25, 2022 5.0 Best tool for training Pros Easy to invite easy to install easy to access from Anywhere Recording facilitates Cons Updates Pop ups Download temp apps no limitations Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Easy for use Review Source Judy (Morgan) L. Principal Engineer, Manager NMS Telecommunications Used the software for: 2+ years ### "My experience is limited because the licenses are so expensive that we don't have enough licenses." November 7, 2017 4.0 We use it a lot to include remote employees in meetings. But there are cheaper, even free, products that do most of the same things. But it seems to be widely used by a lot of corporations. Pros For the most part it gets the job done. The Call Me feature means I don't have to enter in a ton of numbers on my phone - which I always mess up. Cons I find the interface for scheduling meetings in advance confusing and really wish it was better integrated with Exchange so I could book a conference call at the same time. Review Source VR Verified Reviewer Brand and IT Manager Used the software for: 1-2 years ### "We use Spark to handle all incoming and outgoing calls for our Law Firm." March 7, 2018 5.0 Pros I love the web interface as an administrator. Being able to login and provision a device for a new user is simple simple simple. Cons Right now the integration with Salesforce could be a lot better. We are waiting for them to beef this up with adding calling and SMS into Salesforce. Review Source David F. Media Director Marketing and Advertising Used the software for: 2+ years ### "Cisco Webex Review for Marketing Agency" January 10, 2019 4.0 Great experience overall, provided a needed solution at my agency and would use again if needed. Pros I have only used the free version of the software, but has been great to coordinate screen sharing across multiple agencies and clients. While other services can have issues in terms of access and installs, Webex typically does not have any of these issues. Cons In just using the free version, there has been some limitations in terms of functionality and expirations, but otherwise it's been great. Review Source Similar Products Featured ## Related categories [Collaboration](https://www.capterra.com/collaboration-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.