# Page 87 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 87 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

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Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

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Last updated June 3rd, 2026

# Page 87 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 2151-2175 of 7404 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "A good software for meetings."

October 5, 2021

4.0

Pros

It has all the basic essentials for a good collaboration and meet app.

Cons

It falls short of expectations especially when compared to MS Teams which offers much more.

Review Source

VR

Verified Reviewer  
Analyste fonctionnelle  
Information Technology and Services  
Used the software for: 2+ years

### "Bon outil"

October 25, 2022

4.0

Pros

Partage d'écran, chat, partage de fichiers

Cons

Je ne vois pas de points négatifs à relever

Review Source

JF

Jennifer F.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Changing pretty consistently "

August 28, 2020

3.0

Compared to other conference software, this is not my favorite. It is steady and solid, but ease of use is lacking.

Pros

It is pretty straightforward to use, they have added new video view types. The instructions for dial in are pretty easy to find and sharing screens is easy even if you have more than one monitor going.

Cons

The updates and constant and things on the screen will be changed and hard to follow. Some of the screen functionality is not clearly explained so it is hard to figure out how to do simple things while in a meeting.

Review Source

VR

Verified Reviewer  
Senior Resolution Team Leader, IBM Watson Customer Engagement  
Computer Software  
Used the software for: 6-12 months

### "A URL is all you need"

February 5, 2019

5.0

I have found this product easy to use and streamlines communication.

Pros

I can simply share a URL and folks from around the globe can join my meeting. I connect audio using my laptop. Easy to use. I use for small audiences. There is more to it if you have a large meeting.

Cons

Sometimes the audio connection on the laptop won't work, or I can't be heard. To remedy this, I change the audio and have webex call my mobile phone, easy enough to do.

Review Source

MS

Mark S.  
Executive  
Information Technology and Services  
Used the software for: 2+ years

### "As easy as meeting in person "

March 23, 2020

5.0

Pros

You can meet anyone, anywhere with such ease. It is so nice that you can even find out more about a persons background and company so you are really ready for the meeting even more so than being there in person.

Cons

Have used other programs where the share screen control, etc worked a tad easier in my opinion. It still one of the best if not best out right now though to be honest.

Reason for choosing Webex Suite

Mainstreamed known and recognized as the best at the time and others comfortable jumping into using as well.

Review Source

AD

Ashley D.  
Life Enrichment  
Hospital & Health Care  
Used the software for: 6-12 months

### "WebEx review"

November 22, 2021

5.0

Overall it does a great job and meets my needs

Pros

I like how easy it is to set up and use. I like how other users and I have a clear signal when meeting and can be heard clearly without static or anything.

Cons

Nothing, I enjoy using WebEx and being able to meet with others even when I or someone else cannot be there at the company.

Review Source

MR

Miles R.  
Senior scientist  
Biotechnology  
Used the software for: 6-12 months

### "Online meeting"

January 1, 2024

5.0

WebEx meeting has supported my company in terms of communication and international calling.

Pros

Webex gives out clear videos and quality audio for clear communication in the meeting. Webex integrates with slido for polling and online events.

Cons

Webex accepts online video conference and online calling hence easy to use.

Switched from

[Slido](https://www.capterra.com/p/154051/Slido/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Webex is unlimited and free version allows meeting to 40 minutes.

Review Source

VR

Verified Reviewer  
Associate  
Information Technology and Services  
Used the software for: 2+ years

### "Best Video conferencing software with multimedia content sharing facility "

May 15, 2019

4.0

Cisco Webex is my favourite online meeting or videoconferencing software.We can easily schedule the meeting with user friendly UI of application.I never faced any technical issue during any meeting.Webex also provide record the session facility with no limit and that cab be share to other particpants.

Pros

Best thing about webex is that we dont need to install or download any application to start meeting. Simply open your browser and you’re free to join meetings.

Cons

I dont think so that there is any negative feedback for webex but its not cheap also, so cost might be the issue.

Review Source

AM

Amber M.  
Lead System Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Meeting with others around the world"

June 16, 2020

5.0

This allows us to meet with people from all over the world at one time. We are able to have trainings to demonstrate how to use a software and record them for future used.

Pros

We are able to demonstrate something but sharing screens. We are able to record calls for training and to meet with others around the world in one meeting.

Cons

There are some audio issues that occur during calls but it is mostly due to the internet or speed issues of the person having the audio issue. They have had to disconnect and rejoin to make the audio issues go away.

Review Source

JD

Jia D.  
Product Manager  
Financial Services  
Used the software for: 6-12 months

### "Overall good way to connect "

August 28, 2020

4.0

Webex has helped create virtual meetings to accomplish business tasks. I have a good experience using it and would recommend it.

Pros

I liked how I can connect my headset to my laptop and speak directly. I have less problems on Webex than when I used Skype. There is a mute button and share screen button on the bottom center of the screen. I like how I can see who is talking on the right-hand side of the panel. The quality of the audio and video is good. It was quite easy to use and navigate. The layout is nice too when there is a big call and I can scroll through the list of people to see peoples’ faces. It was easy to integrate with existing business processes.

Cons

Some of my coworkers had issues connecting directly with their headset and needed to call in with their phones. Sometimes people could not find the option to share their screen.

Review Source

VR

Verified Reviewer  
Content Librarian  
  
Used the software for: 1-2 years

### "Great teleconferencing software"

July 17, 2018

5.0

Pros

I used this at a previous job for attending staff meetings and conducting webinars. It worked great, and there were only a small number of times when we had issues with call quality or screen sharing. My favorite feature was having WebEx call your phone - no more dialing the longest string of numbers ever! The interface was clean and easy to understand. When I used it, we never used the video feature, but that may be more common nowadays.

Cons

The attendee limit often stymied our plans for using it, as we would need to make specific plans to accommodate a large number of webinar attendees or even an all-staff meeting.

Review Source

VR

Verified Reviewer  
Graduate Assistant  
Higher Education  
Used the software for: 1-2 years

### "A cool way to do meetings"

February 19, 2019

4.0

Pros

I used it to conduct meetings with my regional team from a neighboring country. What I love about it is that it has all the options including a cellular feature where if you are having trouble connecting through computer, you can directly click on the link and a call will go through to the person you are trying to connect. Apart from this cool feature, they have note taking, video calling and audio calling feature. There will also be a meeting log which records all the notes that you've taken during the meeting.

Cons

For a first time user it can be a bit tricky to get it started. But soon enough it will all work out.

Review Source

VR

Verified Reviewer  
Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "Communications made easy with Webex"

June 21, 2022

4.0

\- Easy to have video conferencing. - The communication gap in this remote era is now almost to nil.

Pros

\- This product is important for meetings. - Easy to integrate and communicate.

Cons

\- Not much things. Still it needs to be more updated in the market.

Review Source

VR

Verified Reviewer  
Senior Manager  
Telecommunications  
Used the software for: 2+ years

### "Webex Meeting Center is great conferencing solution software"

August 12, 2018

5.0

Pros

1) Ease of use and simple GUI to set up conference meetings. Can be easily integrated with Outlook for quickly setting the meetings. 2) Runtime experiance is good, good number of participants can join the call and can do file sharing for reviews. 3) Usually have seen high quality performance experiance without any glitch in number of meeting.

Cons

Sometimes have seen meetings ended in middle but that could be due to slow internet speeds rather than the webex software

Review Source

JC

Julio C.  
Consultant  
Computer Software  
Used the software for: 1-2 years

### "Reasonable product, could be better if not for some inconveniences"

April 18, 2020

4.0

Used it as it was the recommended software, in the company. Was happy when instructed to use other software, which turned out to be more agile. Can't say I miss using WebEx

Pros

Easy to connect to meetings, easy to setup said meetings.

Cons

It feels bloated when compared with other similar software. Sometimes it takes too long for the program to start, and at times it updates itself as you're trying to connect to a call, rather than asking to do so at a later time. It also doesn't work very well if you try to open a meeting invite via browser: it will download the package for installation, even though the program is already installed, rather than redirect the url to the program and starting the call.

Review Source

VR

Verified Reviewer  
Sr. Planning & Business Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Essential for Teleconferences"

November 5, 2019

4.0

Over the years I have encountered a few minor inconveniences but find that the benefits far outweigh the cons.

Pros

Cisco Webex is a must have in today's word of teleconferences. It is a pretty straightforward system that can be easily picked up on the fly if you are new to using it.

Cons

The biggest issue I have with Cisco Webex is controlling who is presenting/sharing their screen. Over the years I have encountered instances where it seemed to be very difficult to transfer control between users.

Review Source

VR

Verified Reviewer  
Information Technology Service Desk  
Government Administration  
Used the software for: 1-2 years

### "WebEx can be access very easily!"

October 30, 2018

4.0

Pros

WebEx can be universal throughout the website itself. No software install required. Easy to communicate and share screens.

Cons

Some people are not exposed much about WebEx, so they do not use this tool. First starting using it will be complicated if no knowledge in computers.

Review Source

VR

Verified Reviewer  
Graduate Enrollment Intern  
Higher Education  
Used the software for: 1-2 years

### "Amazing tool for team meeting"

May 28, 2019

5.0

This is a great tool and it also has a poll function.

Pros

Webex allows us to take phone calls. By this way. as long as you're not the host, you do not need an actual laptop or access to Webex to join the meeting. You can join the meeting anywhere.

Cons

Webex on Chrome does not show my own name.

Review Source

VR

Verified Reviewer  
Material planning specialist  
Automotive  
Used the software for: 2+ years

### "Supportive "

June 19, 2019

5.0

It was really make connections easy

Pros

Sharing screen with suppliers during meeting

Cons

Not possible to control screen of opposite side

Review Source

VR

Verified Reviewer  
Sales Operations  
Computer Software  
Used the software for: 2+ years

### "Still the Standard"

August 27, 2019

5.0

I work in a large organization with lots of contacts, adding multiple people to meetings and web conferences several times weekly.

Pros

Works just like you expect it to, every time. Integrated into other Microsoft Outlook applications, so it's easy to create a web conference as you create and send out meeting requests.

Cons

I can't really think of something negative. However, since it is from Microsoft, it will probably be more expensive than other options. If you can afford it, it's totally worth it.

Review Source

RB

Robert B.  
Project Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Webex is easy to use"

May 18, 2021

5.0

Very pleased with daily experience with Webex. It took a while to get used to the meetings, but it is so easy to jump from a chat into a meeting and invite others to join. Increases collaboration.

Pros

The more you use Webex, the more you realize you need it. Easy to start meetings. Sharing files & images in chats. Flexibility in meetings.

Cons

It would be great to have a whiteboard for meetings. Totally drains my video card capabilites while running any other software during meetings.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Company decision, not mine.

Review Source

SC

Sara C.  
HR Compliance  
Food & Beverages  
Used the software for: 2+ years

### "Fantastic for Remote Workforce"

April 9, 2019

5.0

We are in a somewhat unique situation where we have dual headquarters working together to become one unified company. This software allows us to meet as if we were in the same room and allows us to share screens, demo other software together, review checklists and timelines together, etc. It is really helping us to build that culture of one team.

Pros

Cisco Webex Meetings can be fully integrating with your business Outlook making it simple to launch a meeting at any time. It also makes set up of future meetings a breeze by automatically adding the meeting details to your Outlook invites. Once in, you can share the ability to "drive" the meeting by allowing another user control, you can use cameras to show yourself and see your colleagues, and you can chat publicly or privately.

Cons

Some end users have trouble launching the Webex but a little time ahead of the first use to set everything up is generally all that is required.

Review Source

VR

Verified Reviewer  
operador  
  
Used the software for: 1-2 years

### "excellent experience for webex videoconferencing I recommend it "

March 29, 2018

5.0

excellent for video conferencing

Pros

What I like the most is that it is an excellent way to work with people who are elsewhere. allows you to know, collaborate, present and share content, all on the Web. Share your entire desktop or specific applications or documents with all the meeting attendees. Students can also assign "remote control" to other attendees in cases of demonstration or technical support. Excellent application

Cons

what I did not like was that in Linux operating systems, it does not work to the maximum of its capabilities with all browsers. Likewise, all Windows platforms do not work to the maximum on platforms.

Review Source

Kristina J.  
Senior Remote Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Great for company conference calls/meetings "

October 31, 2020

5.0

Easy to use software for online meetings that offers both video, chat and content sharing options. It is stable, it has intuitive UI and you can use it both as a web or desktop app which is a really practical thing.

Pros

Stability, desktop and web client, good for conference calls.

Cons

Nothing imporant to mention, no cons such is.

Review Source

BR

Brianna R.  
Associate Recruiter  
Research  
Used the software for: 2+ years

### "Gets it done"

September 27, 2019

4.0

Cisco WebEx makes it so much easier to connect with colleagues how sit at different locations with the click of a button.

Pros

The ability to connect with teammates from around the world. The software makes it easy to meet at any minute by using the "Meet Now" functionality and sending the meeting login to the other party.

Cons

Can be glitchy at times. It may be how it is integrated within your company's network but in order to create ease of creating meetings, it's important to make sure it is synced with your company conference rooms.

Review Source

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