# Page 90 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 90 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237272/Webex/reviews

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Webex Suite

4.4 (7404)

[View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 90 - Reviews of Webex Suite

## Showing most helpful reviews

Showing 2226-2250 of 7404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Alexander W.  
Student  
Architecture & Planning  
Used the software for: 6-12 months

### "Just does not compare to Zoom"

October 10, 2022

3.0

Not a bad experience overall, but other apps are better at doing the same things

Pros

WebEx isn't a horrible program, and it does what it needs to, but I've found zoom to just be easier, more user friendly, and more streamlined.

Cons

Some of the settings are unnecessarily complicated, and some notifications will never go away.

Review Source

VR

Verified Reviewer  
Vice President of Marketing  
Computer Software  
Used the software for: 2+ years

### "It's okay, but..."

December 11, 2018

4.0

Pros

We use WebEx Meetings for client meetings. It is fine, but people seem to have problems logging in more frequently than I think they should. I prefer Google Hangouts for internal meetings. It is easier to log in and get going. But for client meetings, we still use WebEx at this point.

Cons

The login process seems oddly difficult for many people. I'm not sure why, but it can stuck up 5 minutes out of the meeting just trying to get everyone onto the call.

Review Source

DF

Daniels F.  
Trainer  
Computer & Network Security  
Used the software for: 1-2 years

### "Useful tool. "

September 13, 2021

3.0

Pros

The ability to easily communicate with my outlook using the plug-in.

Cons

The quality of the video and communication in general, could be improved.

Review Source

IM

Ilayaraja M.  
Lead Software Developer  
Computer Software  
Used the software for: 2+ years

### "Good tool for web conferences and meetings"

September 9, 2020

4.0

Best and stable solution for video conferencing, meeting, screen sharing.

Pros

It is very good platform for multi-party video conferencing. It supports screen sharing, scheduling meetings, and giving alerts for the meetings. it also offers options to join audio bridge using phone line and sync with our video and screen sharing.

Cons

when the network goes down, it doesn't reconnect well sometimes. it takes some time to process and produce the call recordings. Otherwise it is very good tool for video conferencing.

Review Source

VR

Verified Reviewer  
Professional Development Coordinator  
Government Administration  
Used the software for: 1-2 years

### "High End, Easy to Implement Virtual Event "

January 31, 2022

5.0

We had a great experience with Socio.

Pros

Socio was super easy to implement and had high end features that staff could setup.

Cons

The initial buildout of the branded app with Apple was difficult.

Switched from

[Guidebook](https://www.capterra.com/p/144023/Guidebook/)

to do a Virtual Event

Review Source

Alagappan N.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good & very useful"

January 16, 2020

4.0

Pros

Sharing content, recording helps team to catch up easily

Cons

In mobile app all meetings don’t come by default

Review Source

VR

Verified Reviewer  
Surgeon  
Hospital & Health Care  
Used the software for: 1-2 years

### "Webex review"

January 7, 2022

5.0

Pros

ease of use overall and great usability for team meetings

Cons

sometimes cumbersome way to organize meetings

Review Source

VR

Verified Reviewer  
Graduate Teaching Fellow  
Higher Education  
Used the software for: 2+ years

### "As you'd expect"

November 28, 2018

4.0

I have used Cisco Webex for many meetings at both of my jobs, and it has always worked well. I will say that I am typically a participant and not meeting leader, so I may not understand the full capabilities of the product.

Pros

It is easy to set up and join meetings, connection is typically strong for the whole meeting

Cons

There isn't too much that is negative to say about webex, but the versions I have used are pretty basic - sometimes I wish the features were more extensive than they are (whether for document editing or idea tracking, etc)

Review Source

Christopher B.  
Director Business Intelligence, Supply Chain Services  
Hospital & Health Care  
Used the software for: 2+ years

### "Solid but not great"

December 5, 2018

4.0

Overall, the experience is good but not great. There is still a lot to be desired but for the most part it functions well.

Pros

Better with a new update; Can get a lot of people on a call. Screen sharing works most of the time. Sound quality is generally good

Cons

New Users struggle. Has triggered security issues on certain devices creating a near lock out (though this is a combination of our IT and the software's issues). Sometimes forces the use of a host code and other times not.

Review Source

AT

Anurag T.  
Technical Architect  
Computer & Network Security  
Used the software for: 2+ years

### "Weber Review"

September 18, 2020

5.0

I m regular user and for every meeting I am using webex. Very user friendly. X

Pros

it is very easy to handle and very primitive to use. Some places it is free where other software charging more.

Cons

user licence are little costly and now days people are moving microsoft Teams. No updated version is available in market.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Review Source

DM

Devin M.  
District Manager  
Retail  
Used the software for: 2+ years

### "Best program"

October 20, 2022

5.0

Pros

This is an excellent web conference software out of Al the many softwares we used, we found this to be the best value and easiest to use.

Cons

None everything works great. It is always easy to use for everyone on my team

Review Source

JO

Javier O.  
Owner, Principal engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "a solution for big companies"

March 27, 2022

5.0

Very good, I used the app for many years in previous companies, and definitively recommend it to big companies, not much to small or medium companies.

Pros

It is easy to use, the integration with Microsoft 365 is excellent, planning a meeting on webex is just a click on a button !

Cons

That not always the "other user" has a properly configured app, and that can cause some trouble sometimes

Review Source

VR

Verified Reviewer  
Sr. Executive Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "review for Cisco webex meetings"

December 14, 2019

4.0

i recommend it highly. its a great tool. i prefer it over all other software during professional meetings.

Pros

Its a great tool for virtual meetings and conferences. recording and playback facilities along with screen sharing and presentations are such a bliss. its one solution of all issues faced during virtual meetings.

Cons

sometimes it demands high speed internet for conferencing. but, the mobile application for webex is great. I recommend it for all professional gatherings.

Review Source

WW

William W.  
Client Service Manager  
Information Technology and Services  
Used the software for: 2+ years

### "WebEx Hosting"

October 3, 2018

4.0

Great experience, though our team does not like the new Google Chrome plug in download.

Pros

WebEx is a great paid product that my company uses. We "own" five rooms in which our team uses this to help train clients on how to use our product. This gives us a free range of being able trade screens, record and other aspects of the features available.

Cons

Currently it is being difficult for our clients to log on without downloading a Google Chrome plug in. This takes time and sometimes not always the easiest option.

Review Source

VR

Verified Reviewer  
Commercial Insurance Representative  
Insurance  
Used the software for: 1-2 years

### "Cisco WebEx Meetings "

February 11, 2021

4.0

This has been our company’s main software since going mostly work from home due to COVID and I like it. It doesn’t have TOO many unnecessary features that can sometimes cause problems, such as filters, but does have a few of those options should you choose to use them. It’s a fairly simple to use program and I haven’t experienced many technical problems.

Pros

It is easy to use and set up your personal account within your company. It seems to be more secure than alternatives and very few technical problems while using. The video quality and sound during meetings is good.

Cons

While presenting during a meeting, it can get somewhat confusing and hard to find certain buttons/options.

Review Source

Hanna Lou C.  
Financial Applications Support Supervisor  
Financial Services  
Used the software for: 2+ years

### "Useful for Global Team Meetings"

November 13, 2019

4.0

As we have team members across the globe (Cork, Dublin, Amsterdam, Vilnius, Manila) it's sometimes a logistical nightma

Pros

The reservationless feature is especially useful for when you have an important meeting and you don't know exactly how long you'll go over.

Cons

Sometimes the pc audio doesn't work for some reason or another or when there are many people on the call, even if you didn't set a limit on the number of attendees, one or two people get randomly kicked off the call.

Review Source

JB

Joel B.  
Technology Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "A Good Option, But Buggy"

May 8, 2018

3.0

Pros

This is a great meeting tool that has all the features you would want, such as white boarding, chat, video conferencing, screen sharing, etc. I use this every week and it gets the job done very well. For the most part, it is pretty easy to setup. It integrates well with Microsoft Outlook, so I usually schedule meetings that way.

Cons

I would say that one out of every four times we start a meeting, there is some sort of error that requires us to close out the application and restart. When we do that, it shows the meeting has already started and then, when we join, there are two hosts shown. This can be problematic when trying to get a meeting going with more then two or three people. We have also had a lot of issues in the past with audio. It's very difficult to get WebEx to keep the same default audio device for each meeting.

Review Source

Awais A.  
Marketing Manager  
Real Estate  
Used the software for: 2+ years

### "Communication Easier"

April 15, 2020

4.0

Pros

Easy to use, its free, handy tool for communication

Cons

Everything seems fine here no complaints at all.

Review Source

VR

Verified Reviewer  
Manager | Digital Marketing Analytics  
Retail  
Used the software for: 2+ years

### "Very Useful "

December 12, 2018

5.0

Pros

easy of use for both mobile and desktop

Cons

does not connect with my outlook - like it used to earlier

Review Source

GS

Glenn S.  
Pastor/Clergy  
Religious Institutions  
Used the software for: 2+ years

### "Not a Big Fan"

February 8, 2022

3.0

It does what it is designed to do. Its occasional "clunkiness" leads me to the title of my review as "not a big fan." But it does serve the purpose for it was created.

Pros

I am a User only of this software, mostly for webinars. The screen-sharing function is very helpful and contributes greatly towards understanding the presenter's viewpoint. Occasionally polls are offered and these appear to be handled effortlessly by the software.

Cons

Most of the negativity section of this review is the regular experience of connecting with the webinar. Downloading and installing the software, dealing with "applets" as well as the occasional disconnection makes using this product mildly annoying - at times. I do not recall a single instant when connecting/usage was an entirely "seamless" experience.

Review Source

MT

Mohammad T.  
Business Analyst  
Financial Services  
Used the software for: 2+ years

### "Cisco Web-ex Meeting review"

March 18, 2019

5.0

My experience with Cisco WebEx Meetings has been great. We used webex chat box as well to communicate with people inside the organization. This is a great application.

Pros

Everyone knows about this and easy to have a meeting with people inside the organization and outside. You don't need to have webex application installed to join a meeting You can join from anywhere, inside the company or outside. The performance is great.

Cons

When you join from outside the company, sometimes it takes a while to get you inside the meeting.

Review Source

VR

Verified Reviewer  
Mortgage Loan Officer  
Real Estate  
Used the software for: 2+ years

### "Mobile App Version has been very useful!"

April 25, 2019

5.0

Pros

The thing I like most out of below is the system's ease of use and screen sharing capability. For the most part, I utilize the desktop version of this software. My current company and previous companies have used it for our meetings and it does everything we need it to do from the aforementioned screen sharing, the user's ability to insert comments and ask questions to presenter, allowing for camera access, pretty much everything you need it does. I was especially excited when the mobile app version came on as it allowed me to set it up on my car while I am driving.

Cons

Specific to the mobile app, the setup/logging in procedure required authentication which although I can understand why isn't so user friendly when you are driving which is the only reason why I would use it then.

Review Source

VR

Verified Reviewer  
Senior Project Engineer-Mechanical Design & Validation  
Telecommunications  
Used the software for: 1-2 years

### "Cisco Webex Meetings Review"

January 2, 2019

4.0

Serves the purpose and comes handy when it comes to presenting things in front of audiences in different parts of the globe

Pros

Very easy to use Can be used to the full potential even via Phone app Can communicate globally without any constraints Easy to share the screen and present content to all the meeting attendees. One can even pass the control to other person and allow them to present

Cons

Sound quality can be improved. Might be a little confusing for first time users as there is no operator assistance for first time users Chat feature can be improved. Most of them don't notice the chat messages because they rarely see it.

Review Source

HH

Holly H.  
Disbursement coordinator  
Financial Services  
Used the software for: 6-12 months

### "WebEx is a helpful tool for companies. "

January 13, 2022

5.0

Over all really great. Better that google chats and Skype for sure.

Pros

I like that we can easily find someone in the company and we can communicate daily with our teams. It is helpful for both large and small organizations.

Cons

The fact that we can’t share files in the app is a bummer but not something to disuade from using it as it’s normally good to have the paper trail anyway

Review Source

mT

mahmut T.  
student  
Environmental Services  
Used the software for: 2+ years

### "webex review"

August 25, 2022

4.0

Video and audio quality could be improved

Pros

It is an easy access software useful for online education.

Cons

Bad audio quality. Hard to understand UI. Sometimes audio devices are not connected.

Review Source

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