# Page 94 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 94 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 94 - Reviews of Webex Suite ## Showing most helpful reviews Showing 2326-2350 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Operations Analyst Telecommunications Used the software for: 2+ years ### "Really like this tool" May 16, 2019 5.0 This tool allows me to do pretty much anything I'd need to in a virtual meeting Pros it is easy to use and allows me to do a lot, I can easily add a webex in my outlook meetings, it saves my number and calls me to join a meeting, I can use video, I can share my screen, I can record a meeting, I can give others control of my computer Cons The only thing I would say I don't like it that the UI look seems a little outdated but that's not a big deal Review Source Damini M. Associate Quality Analyst Computer Software Used the software for: 1-2 years ### "Most convenient meeting tool " September 16, 2019 4.0 Smoothest tool to do audio and video conferencing ever Pros As an employee of a company which has its head office miles away we often need a tool which could connect both the offices in a meeting and webex has definitely made it possible. With webex one can share the screen which obviously makes it easier to explain things. Its audio /video conferences are way too smooth Cons One of the best feature of webex is screen sharing and passing the control to the other user and it is the only feature i found an issue with. When a screen is shared , it gets too slow to work on. Otherwise its great Review Source mC matt C. VP Training Insurance Used the software for: 2+ years ### "Webinars and training made easy" January 7, 2020 5.0 Webinar are easier to host, chair-side shadowing sessions are more productive and can be recorded. Helps develop our blended learning program from the ground up Pros Easy to use for leaders and trainees, with limited training required. This platform integrated with outlook and the Learning management system (LMS) easily. Many users were familiar with the system. Cons This field is not applicable. This has all of the features we were looking for. I am not sure why they require 100 words. Reason for choosing Webex Suite Functionality Review Source MN Minh N. Software Engineer Computer Software Used the software for: 2+ years ### "Good tool for meeting with people working from home or other parts of the world" April 9, 2021 5.0 Overall good experience. Little issues with using it. Pros Easy to use, quick and smooth communication. Video chat is good quality. Cons Chat system is primitive, needs improvement to allow pictures and download files. Zoom has better features. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Free and better chat and call features Review Source VR Verified Reviewer General Engineer Defense & Space Used the software for: 1-2 years ### "Does what it needs to, but not as good as competitors" September 28, 2021 3.0 I use Webex as part of multiple teams, usually several times a week. It works pretty consistently, but has the problems you typically expect with remote collaboration. Pros Webex does a good job of allowing teams to communicate, even if not everyone has it installed. The web view option is very helpful. Cons Webex feels like a bare minimum, when there are competitors like Zoom, Teams, Google Meet, and others. It does what it should fairly well, but not outstanding. Review Source AA Alwin A. Cloud Solution Architect Human Resources Used the software for: 1-2 years ### "Easy... If you know technology" February 27, 2021 4.0 It was usable but very focused on those who know technology or spend a lot of time just clicking around. Overall, WebEx was very useable but still felt a little behind on what it could be. Pros Using WebEx was very useful before and during the pandemic when we were working virtually. Setting up WebEx meetings was easy and so were basic features like recording and chatting during the meeting. Cons WebEx seems behind for what it should be during this age of virtual meetings. WebEx was missing features found on other platforms like breakout rooms (unless you pay a high price). It was also difficult for users who were not tech-savvy to get around a WebEx meeting Review Source Vallery O. Recruiting & HR Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Meetings on the go" February 7, 2019 5.0 I work in an organization that has branches in different countries, Webex has helped us navigate time difference issues. It's amazing. Pros Cisco Webex Meetings is amazing, it allows me to attend my meetings anywhere and at any time. I downloaded the App on my phone so I don't have to be in the office to participate in a meeting, I could be in a taxi, a restaurant...pretty much anywhere. I also love that I am able to share my screen, oh video and audio quality is amazing as well. Cons You need a really strong/stable internet connection to have a seamless meeting, in my country, this is a bit of a challenge. Review Source Heather G. Director Entertainment Used the software for: 2+ years ### "Great product for meetings!" November 29, 2018 4.0 We use Webex weekly for meetings and training sessions. It allows us to handle meetings as if we are in the same room. This software is a must have if you have remote employees or teams spanning multiple locations. Pros This software is easy to use and provides a great solution for meetings when the entire group is not in the same location. Cons We tend to have dropped connections from time to time but nothing too major. All in all we are very satisfied with this product. Review Source VR Verified Reviewer Delinquency control counselor Financial Services Used the software for: Less than 6 months ### "Cisco Webex Meetings is secure and easy to use! " April 9, 2020 5.0 My team at work uses it everyday to communicate our questions and when new information comes up. We are able to all quickly get logged in to our meeting call room even on our personal cell phones. It's easy and a great way to stay connected especially through COVID-19. Most of us are teleworking and Webex Meetings has actually improved our communication. Pros I love how secure Cisco Webex Meetings is. I enjoy that there are multiple codes you need to type in the get into the phone meeting, it makes me feel very secure when talking to my team about our stats and what we need to get done for the month. Cons The thing I like least about Cisco Webex Meetings is that I couldnt restart typing my room code, I accidentally typed the wrong number and wished I couldve restarted without having to hang up and redial in. Review Source VR Verified Reviewer Workshop Logistic Coordinator Accounting Used the software for: 1-2 years ### "User friendly always keeps the client happy" March 18, 2021 4.0 Overall I really like Webex I think it is a great product and can provide not only the user but the clients with a very successful event. Pros This system works very easily once you have used it a couple of times you have the hang of it and then you are good to go even if you do not use it for a month or so. Cons The downside is if you have people scheduled to be in on the back end before an event starts that you need to assign certain things to, it can be very hard to give them access if for some reason you have to after the event starts. Pulling reporting data can be very messy and manual at times. Reason for choosing Webex Suite The quality of a secure platform/links Switched from [ON24](https://www.capterra.com/p/158766/ON24/) We still use ON24 but we added in Webex because certain clients felt it was a more secure platform. Review Source Panav B. Project Engineer Information Technology and Services Used the software for: 6-12 months ### "Corporate Meet-up " December 16, 2019 4.0 The overall experience is good as it helps in fulfilling the daily business needs to catch on the progress of projects and other work stuff. Pros The ease of use to connect people across different geographical offices and conducting the meetings. Cons The user interface is not that intuitive. And the menus need to be more detailed so that user can easily access all the options on a single tap during the meeting calls. Review Source VR Verified Reviewer Analyst Computer Software Used the software for: 6-12 months ### "Truly Amazing Tool for Customer Support" January 14, 2023 5.0 Pros The best part about Cisco Webex Support is that you may contact customer support, have some conference with professionals, initiate a scenario or monitor the Webex status. Cons A plethora of alternatives and classifications makes the Webex portal a little uncomfortable. Review Source VR Verified Reviewer Product Financial Analyst Telecommunications Used the software for: 2+ years ### "Easy to use and connect" December 29, 2018 5.0 It just makes things more efficient especially when you have multiple deadlines. You can do other work while listening in. Pros I liked the ease of use for this software. Scheduling meetings from different locations is simple and can connect and share documents without everyone being at a specific location. I also like how you can message specific people without everyone knowing. Cons There are no cons for my use. I think it is as good as advertised. Review Source JJ Jason J. Business Analyst Aviation & Aerospace Used the software for: 2+ years ### "WebEx has worked well for us during COVID times" January 4, 2022 4.0 We are able to collaborate and continue to utilize our team during COVID Pros Collaboration and meetings have run smoothly so far Cons Hackers have logged into my meetings and I have had to change to lock the meetings on start Review Source VR Verified Reviewer Campaign Management Specialist Marketing and Advertising Used the software for: 2+ years ### "WebEx Meetings Feedback" April 3, 2019 4.0 Most of the issues are solved via communicating with others about the issue. This can be done with the help of this webex meetings to do it with people's abroad too! We can easily sort it out within minutes of using this tool! Pros Easy for team meetings to be held with different people from different parts all in one place by using this Webex meetings. Easy to use and communicate Cons User interface can be changed regularly because we are used to see the same UI in meetings Review Source LA Laila A. Entrepreneur Supermarkets Used the software for: 6-12 months ### "Best app in the Game at the moment!" February 3, 2022 4.0 Pros Webex is very simple to use, It provides clear interface and allows for easy comprehension on how to use the software. It is equally efficient and productive. Cons Overall the software provided all necessary features. However, there is always room for improvements, which webex promises to provide when needed. Review Source SA Shraddha A. Advanced Application Developer Health, Wellness and Fitness Used the software for: 2+ years ### "Easily connecting people across the globe" November 6, 2019 5.0 Pros Using WebEx I have arranged and attended so many meetings. This tool has really contributed towards remote availability and I would say this is an eco friendly way too:) No need to drive / travel crazy distances. This allows connecting people across companies. Cons From mobile app it’s not possible to add another person on a ongoing meeting, by going to mobile contact . Other than that, this tool is pretty much good as far as there is internet connection. Review Source VR Verified Reviewer Marketing Coordinator and Graphic Designer Marketing and Advertising Used the software for: 1-2 years ### "When It's Good, It's Good.... When It's Bad, It's Bad" December 16, 2018 5.0 Pros The reason we are staying with this software is it is extremely reliable when it comes to connection and lag time. We have used a couple of meeting webinar solutions and this software beats all of them when it comes to that. At the end of the day, regardless of the cons this is the most important thing for our company. Cons Changing screens to other admins is a PAIN. Works correctly 75% of the time... the 25% of the time is always the WORST time it could happen. Getting reports is a nightmare. The user experience is a nightmare 2 users can't use it at the same time. Review Source VR Verified Reviewer District Manager Consumer Electronics Used the software for: 2+ years ### "It's okay" December 3, 2019 4.0 We use this for trainings. Often corporate drops deals that launch the next day. This is how we train a large company at once. Pros I liked the option for video and or audio. If employees were helping customers, they could mute video during the call. Cons I didn't like the layout. I also feel it needs to be more interactive with the users on the call. The downside we experienced was not being able to connect if the company was trying to join at once. Review Source Julio M. Especialista en Redes Used the software for: 2+ years ### "It allows us in a simple way to communicate and attend cases through videoconferences" July 19, 2018 4.0 I can communicate with my co-workers or service providers to discuss common issues or projects, but from my point of view allows to solve problems for example on a server or router remotely taking control of any machine that has access to the device Pros At Banco de Venezuela we have been able to have contact with our service providers and in situations where we have had problems with a server or router, we have resolved because we can all observe, determine and apply the corrective measures regardless of the geographical location of the those involved in the conference, since this tool allows you to share screens, and give control of any device to, for example, apply the corrections that are needed Cons could say that an agent must be installed in the computer to be able to use it, however it is not a complex procedure Review Source VR Verified Reviewer Manager Hospital & Health Care Used the software for: 2+ years ### "Web conference with ease" January 17, 2022 5.0 Pros Able to handle all your web conference/meeting needs with webex. Easy to log in and all features are easy to understand and use. Cons Nothing at the current moment that would be an issue. Review Source VR Verified Reviewer Account manager Insurance Used the software for: 2+ years ### "Works for our needs " September 10, 2022 4.0 Pros I like that it is easy to get my team to connect and invite others who may or may not work for the same company. Cons It often glitches and makes it so my team can’t hear or see each other Review Source RS Radha S. Student Health, Wellness and Fitness Used the software for: 1-2 years ### "WebEx - great for video calls " January 22, 2022 5.0 Overall, this platform is a great way to video call while also collaborating with different organizations. I would highly recommend! Pros I enjoy using this software during video calls to seniors from long term care homes. The platform is easy to navigate and the audio and visual settings are quite helpful for both the callers. Cons Sometimes the meeting link and password combination have given me problems before but this could also be a human error. Review Source JB Jazmia B. Instructional Assistant Education Management Used the software for: Less than 6 months ### "Webex, A New Adventure!" November 20, 2020 4.0 Ar first, what a headache . As, I am learning to use the system and features, which are helpful and easy to learn actually, I am starting to feel ok with it. I'm sure the kinks will be worked out as Webex is used more. Pros The most amazing feature is the ' Breakout Room'. You can place kids in a separate class on a timer, from your main class and after the time exceeds, Webex will move them back to the main class automatically. Any work submitted is automatically graded, that saves time. The host has some control over the screens, they are able to mute a participants mic if there is excessive background noise. The host can lock and turn screens off, if the participant is doing something else during the Webex time. Cons The least like was the Link not working for everyone. Also, during bad weather Webex would log you out. At times your video or audio, or both stop working and you had to log out and come back in, loosing valuable time. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Webex is more advanced. Review Source VR Verified Reviewer Quality Assurance Railroad Manufacture Used the software for: 2+ years ### "Fast and Easy" October 8, 2019 5.0 A great option for those not using some other totally integrated system. Whenever I need to make a call/presentation that isn't in our integrated solution, I always choose Cisco Pros I like it. It's easy to share screens, easy to see, sound quality is good. I also like the options to 'Call me' so I don't have to fumble with codes. Cons It's not as easily integrated. Our team also uses MS Teams and it integrates with my calendar, chat, voice calls much easier. Review Source Similar Products Featured ## Related categories [Collaboration](https://www.capterra.com/collaboration-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.