# Page 95 | Webex Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 95 - Is Webex Suite the right Meeting solution for you? Explore 7404 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237272/Webex/reviews --- Webex Suite 4.4 (7404) [View alternatives](https://www.capterra.com/p/237272/Webex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 95 - Reviews of Webex Suite ## Showing most helpful reviews Showing 2351-2375 of 7404 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Digital Sales Specialist Information Technology and Services Used the software for: 6-12 months ### "Webex for all!" January 28, 2019 5.0 Overall, my experience with Cisco Webex Meetings has been highly positive! I am easily able to schedule events with multiple people from my laptop or my phone. Pros I love that Webex allows me to easily host group meetings and see everyone's face, have everyone's audio, and allow a side chat bar on the side along with screen sharing. Cons My least favorite thing about this software is that sometimes it is slow to load. Review Source Andy M. Recruiter - People Operations Computer Software Used the software for: 2+ years ### "Always Found it Very Useful" December 11, 2018 4.0 Pros What I have always liked about Webex is the ability it gives to either give as much lead-up and detail... or as little... to an upcoming meeting. I can start a virtual meeting right now with no details other than participants - or I can create a detailed meeting agenda before sending out an invite Cons If you are brand-new to the software you may find yourself fumbling around with features and setup-type things before you really can get up and running. Review Source MO Mandy O. CX Manager Financial Services Used the software for: 1-2 years ### "A voice of the customer program that listens to THEIR customers!" June 18, 2019 4.0 Pros We appreciate the fact that Cloud Cherry's product team takes an interest in what their customers are needing from the platform. When we have a need, idea, or issue, they take action in a timely manner. They have been able to create custom reports for us and alter them as needed. Cons Occasionally there are errors in reporting, or other minor issues with invitations, but they are always quick to find a resolution. Review Source Response from Cisco June 20, 2019 Mandy on behalf of CloudCherry we wanted to say thank you for being a customer and thank you for speaking such kind words about our team. Our goal is to continually make you successful, please let us know if there is anything we can do help more. VR Verified Reviewer Learning Operations Specialist Computer Software Used the software for: 2+ years ### "Slow and not very easy to use " April 3, 2019 4.0 Pros What I like most about this software is the functionality to share screens, give another presenter the functionality to control the presentation, and the customization to draw and illustrate over a slide show or presentation. Cons What I like least about this software is that if we have more than 1,000 attendees, then the software tends to slow down and we experience a great lag in the presentation and with audio. Review Source HR Helana R. Event Manager Government Relations Used the software for: 1-2 years ### "Top Notch" August 13, 2021 5.0 I searched high and low for a virtual event platform that would easily integrate into our conferences at a reasonable cost. I'm so glad I went with socio. It is easy to build, use and creates value for our attendees and sponsors. The staff is highly responsive and are always available to help navigatge any concerns. It's made a stressful year, way less stressful. Pros Ease of building, set up and customization. I like that we can customize our app to our company and it provides an incredible value to our attendees and sponsors. Cons Further customization within sponsor/exhibitor profiles - ability to change the PDF icon and small details. Reason for choosing Webex Suite Happiness with product, responsiveness of staff, and cost Review Source Response from Cisco August 24, 2021 Hey Helana! Thanks so much for your review. We're thrilled to hear that you had a great experience with Socio! Thank you for the feedback on customization within the sponsor portal, we'll take this to our product team. We're looking forward to working with you on your next event! Romy D. Sysadmin Used the software for: 2+ years ### "I use Webex to do webinars or meetings with shared screen " July 25, 2018 4.0 It's more easy to do webinars and call meetings from anyware to anyware Pros It's fast and easy to use you can promote every atendees or not and give presenter right we work with Maroco and we use it to do mettings it cost less that phone calls Cons the bigest problem I saw is that people entering on the meeting have to connect Audio but they don't think that there have something to do they think that is automatically connected Review Source Madhur S. Owner Hospital & Health Care Used the software for: 6-12 months ### "Very good but need some performance improvement" June 13, 2021 4.0 In this pandemic and lockdown scenario, this app really helps to create and attend meetings and conferences virtually. Pros Ease to connect with others, no need to enter meeting id or password if i share link. That's very convenient. Cons After first 10-15 minutes in web meetings, application starts lagging, it takes alot time to open members list. May be chat features eats up lot of resources over the time. Review Source TP Thomas P. Orion Sales Manager Insurance Used the software for: 2+ years ### "Webex Meeting Review " August 8, 2019 3.0 Using Webex for meetings has made it convenient to communicate to our clients and carrier partners that might not be local to our business. Pros Using Webex Meeting as a facilitator as well as an attendee I am a big fan Webex Meetings. The interface is user friendly, the functionality is simple but encompasses what you would need with that type of software, and it is popular in the insurance industry, so most everyone is familiar with it. Cons The only issues we've had with Webex is most likely due to user error. Such as attendee having difficulty signing in, etc. Review Source VR Verified Reviewer Sales and Strategic Partnerships Lead Computer Software Used the software for: 1-2 years ### "Gets the job done" February 1, 2019 3.0 Pros There aren't many things you can say negative about Webex. It gets the job done most of the time. Cons There are times where the audio goes in and out. I find that to be the issue with a lot of software in this space though. Review Source VR Verified Reviewer Early Talent Recruiter Computer Software Used the software for: 2+ years ### "Great for specific events" December 14, 2021 3.0 Make a better experience for first time users. Pros I like most the various features this software has to offer. Cons The mobile interface isn't the best. Sometimes glitchy. Hard to use sometimes for various tasks. Not a fan favorite for those having to use for the first time. Review Source JB Jeff B. Consultant/Coach Construction Used the software for: 2+ years ### "Cisco Webex Review" April 29, 2021 4.0 My overall experience with the product was good, but I found in research and trial/error that there were other options that worked better for my needs- I would agree with many of my colleagues on here who defined it as "reliable" (that is a good word for it; however the other services I tested seemed deeper in terms of options Pros Functionality is simple- Very easy to setup and join calls- Also very easy to share presentations- Both audio and video quality (when their weren't freezes in play) were typically solid- There was one of the first ever video conferencing software items I used so I have a soft place in my heart for it! Cons One main complaint were delays in the screen and ultimate full freezes- these typically required a log out/log back in moment- Was not a huge issue, but was definitely a momentum killer in a meeting!- It also lacks a number of features competition includes (Zoom, Google, etc.) Review Source VR Verified Reviewer Manager, Technology Human Resources Used the software for: 2+ years ### "Very good video conferencing software" March 25, 2020 4.0 Pros Webex is utilized widely at our organizatio and I use personally for software demonstrations regularly. For the most part it is a very good platform and provides the functionality we need to have successful engagements. Cons Every once in a while the screensharing capabilities of the tool do not work and there is no apparent reason behind the issue which can be frustrating in the middle of a client demonstration. Review Source AS Ara S. Mathematical Statistician Government Administration Used the software for: 2+ years ### "Best Meeting Software " August 5, 2019 5.0 This is THE software my organization uses. I am in meetings using Webex every day. 9/10 there are no problems and everyone can connect and communicate easily. Pros This software is easy to use to meet with people within and outside of my organization. It integrates well with outlook for easy scheduling and it pretty user friendly. Cons On rare occasion there seem to be audio issues. For example when I work from home sometimes the audio does not connect reliably. Most of the time works fine. Review Source jS julien S. responsable formation Banking Used the software for: 1-2 years ### "Easy to use" March 18, 2022 4.0 Pros It's very easy to use it. For people who didn't use this kind of tool, it's not difficult. Cons Sometimes it could be not good with videos and sounds. Need to did a new call to fix it. Review Source Santiago G. Technical Support Specialist Lead Higher Education Used the software for: 6-12 months ### "Business friendly with a slight learning curve." October 24, 2018 4.0 We are a small office in FL with headquarters in IL, Webex has been great to bridge us together regularly. Pros We use Cisco Webex in our company to host meetings, events, and soon tech support. The tool offers a lot of features that are useful and stable. Usually we do meetings with various locations and being able to pin a particular participant to the active speaker panel has been great. Other tools, and old Webex, would rotate the active speaker, sometimes parking a phone-in member to the big box, moving all webcams to the small boxes. Cons There is a slight learning curve to most features. Webex is changing and moving frequently used features to the forefront, but still changing audio settings is still challenging after months of usage. Review Source AW Arianna W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Can be user unfriendly" July 15, 2022 3.0 As mentioned, a good alternative to Zoom and far better CS experience. However and if used to Zoom, be prepared to adapt to different or fewer features. Pros Webex is overall a decent software and I believe the best alternative to Zoom. Allows 50mins free meetings and free customer support. Cons Not everyone finds it straightforward, particularly on a browser. Fewer features than Zoom. Reason for choosing Webex Suite Far better performance, features, reliability Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) No customer service on free/less expensive plans. Shorter allowance for meetings. Review Source MH Mark H. Director Fund-Raising Used the software for: 6-12 months ### "Mark Hart" February 16, 2020 5.0 Very good at helping across the board, good matching with our computer software. And we do recommend it. Pros Eas of use and implementation.If you yourself purchase this, you will be delighted. we were and so will you. Cons Nothing at all that I could even think of so far but I am thinking about it even now, s o you do too. Reason for choosing Webex Suite Ease of implementation across all genres. Review Source GN Greg N. Production supervisor Automotive Used the software for: 6-12 months ### "WebEx is okay" November 20, 2023 3.0 I do feel like the system is slightly outdated, but it does seem to work well when doing conference meetings Pros We use webex support as part of our communication and meetings Cons It does have the functionality to be able to directly message to a single in dividual or group, and it also allows us to have meetings in multiple locations Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Changed employer And this is the system that they had in place Review Source JP Jordan P. Medical Student Medical Practice Used the software for: 1-2 years ### "Reliable and Steady" June 25, 2021 5.0 The program helped me accomplish my professional goals. Pros Webex was always there when I needed it. Minimal glitches or problems with using this program make it an easy choice for any professional or even social utility. Cons The user interface was not as aesthetically pleasing as some other conferencing services. Review Source SP Stefano P. CHief Security Officer Defense & Space Used the software for: 1-2 years ### "Best video conference experience" October 14, 2021 5.0 Webex allows to work from all over the world in a secure way, even with low internet band, with high performance. It is very useful expecially for travellers and expat. Pros easy to use, secure, high performance even with low internet band. Cons i like the product. there are no things i don't like Reason for choosing Webex Suite main reason was security and encryption Review Source CL Christine L. Senior Sourcing Specialist Events Services Used the software for: 6-12 months ### "Great Tool for Companies " October 28, 2020 5.0 This product provides the solutions we need to communicate easily and effectively. I like that I can call a team mate through Webex instead of picking up the phone and calling. Pros This software has been simple to deploy. It's efficient so that I can communicate with my team with the instant messaging as well as setting up meetings internally and externally. Our clients rarely have issues with connecting. Simple to navigate. Cons I feel that there could be more options for setting up a user's status. For example, adding a "busy but available" option is something that we would on our team. The Do Not Disturb is a similar option. However, if an important item comes up, one tends to refrain from contacting an individual if they see this status. I feel like it's a "Do not bother me" option. Review Source VR Verified Reviewer Chief Operations Officer & Cofounder Staffing and Recruiting Used the software for: 2+ years ### "Good but pricy" January 15, 2019 5.0 Good product and if you can get a discount or volume pricing, I'd recommend. Pros It is easy to use, and makes it as easy as possible for guests to logon to the meeting. It has all the features you'd need from a web meeting platform and the branding is clean and professional. Cons Its expensive. Especially with this type of product, there are so many competitors and I can't justify paying significantly more for marginal improvements. Review Source HB Hiren B. Technical Lead Telecommunications Used the software for: 2+ years ### "Best product to use for client call" February 26, 2021 5.0 It's a fantastic product to use for professional calls. Pros Call quality and seamless screen share through Webex is the best feature. Multiple people can talk at a same time and noise cancellation is very good. Chat option is another advantage. It shows the mike option to display who is speaking at a time. Cons So far not found anything bad about the product. Except the UI needs to rework and come up with the latest design instead of continuing with the same old UI. Review Source Matthew S. Technical Engineer Computer & Network Security Used the software for: 2+ years ### "Remote Support Software" November 9, 2021 5.0 Excellent Pros This has always been a very solid remote software tool. Normally used by larger companies for remote support/screen sharing. Never had any bugs really and works without issues the majority of the time. Cons Can be costy if you want to brand for your own business needs. Freeware out there will be used instead most of the time. Review Source Ted M. Consultant Broadcast Media Used the software for: 1-2 years ### "Simple Load Light Conferencing" May 10, 2022 4.0 Pros This software does not load down Windows Pro (which I use) even when running in the tray. It is easy to connect, use and setup meetings, conferences. I have not used it a lot with whiteboards yet or sharing but I have no doubt it would be fine for that. Cons I can't say I find a big caveat with it other than some things can be confusing to find in the inteface. I am not sure about costs if used extensively but from what I've reviewed, it does not seem cost prohibitive in relation to benefits in streamling communications. Review Source Similar Products Featured ## Related categories [Collaboration](https://www.capterra.com/collaboration-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.