# Accu-Trax Office Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Accu-Trax Office Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/237279/Accu-Trax-Office/pricing

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# 

 Accu-Trax Office Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Accu-Trax Office

## What is Accu-Trax Office?

Accu-Trax has been proudly serving the waste industry for over 30 years. Unlike competing systems, we dont charge in order to unlock extra modules you need for your system. Instead, we aim to provide a single great product to fit your needs by actively listening to feedback from clients to deliver the best, and most advanced utility routing and billing product on the market. Accu-Trax offers a robust user friendly interface, seamless integration with our mailing and Online-Billpay services.

## What is Accu-Trax Office used for?

[Waste Management](https://www.capterra.com/waste-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$87.5

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Accu-Trax Office

5.0 (5)

VS.

[4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/)

Starting Price

$87.5

Per Feature, Per Month

Starting Price

$100

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.6 (54)

Value For Money

5.0 (4)

Value For Money

4.5 (45)

Customer Service

5.0 (5)

Customer Service

4.8 (51)

## Accu-Trax Office alternatives

Highest Rated

[4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/237279/Accu-Trax-Office/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Work Order Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Commercial Properties

Designed to serve commercial properties

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Accu-Trax Office 18 features

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Create, manage, and send invoices or bills to customers

Designed to serve commercial properties

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Manage sending personnel and resources to a site as needed

Track the location of specific equipment at all times

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Removing, discarding, recycling or destroying unwanted materials

Track and segment collected waste based on their properties

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

Basic

$87.50

Per Feature,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

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## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JL

Jason L.

vice-president

Environmental Services

### "Best account management software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2021

We have been using Accu-Trax software since the mid 80's. We tried switching to different software in 2005 but quickly realized that was a major mistake. More expensive, less features and horrible customer service. Accu-Trax is amazing. We wouldn't be able to function without it.

Pros

Accu-trax allows us to manage the refuse side of our business and the mobile document destruction side all in one program. The scheduling features work great for the dynamic mobile shredding customers that need different service levels at different locations with different prices. Printed forms can be customized by the user. No need to call for support just to make a form change. The mobile route software is amazing! Drivers can bill customers for extras with a simple push of a button (the office can review the charges) and a picture of the extras is recorded on the customer account so the office staff can reference if the customer disputes the charge. That feature alone creates a profit making the mobile route devices a revenue generator each month.

Cons

Not many cons since the staff at Accu-Trax will quickly fix any problems.

Reasons for choosing Accu-Trax Office

None had all the features or support we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jessy D.

Admin Assistant/Dispatcher

Utilities

### "Fabulous software for daily use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 2, 2021

I have been spoiled to use Accu-Trax Office. We have had many specialized fixes or requests in how our company uses the software and ATO has been amazing at meeting our needs.

Pros

There have been many improvements in this software over our previous that have made daily tasks much more efficient. Customer support is amazing and prompt with any issues we have found. There is enough flexibility in how a company can set up the software that enables it to be used for almost all our needs.

Cons

The operation is very click intensive. Many functions require multiple location clicks which seems inefficient for repeated use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2021

Jessy, thank you for the kind words and input. Client feedback is the primary means for our company to improve the product, and we will continue to do so!

CF

Crystal F.

Manager

Transportation/Trucking/Railroad

### "Intuitive software that created a positive change for our office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2021

In my 20+ year experience in software purchases for our office, the process is almost always the same: lots of hype and promises. After the conversion, support slides off a bit and sometimes you are left hanging. It is very stressful to convert to new software! I have worked with the folks at BMS Technologies/Accu-Trax through other business solutions they offer for many years and their customer support has been unmatched, so when the decision was made to start looking for new customer software, I felt pretty confident that this conversion would be different than all the others I have experienced. Throughout the entire process, they were extremely organized, detail oriented, and available any time I needed them. When we went live, they provided an entire week of a dedicated support team for our company. Since then, they have given us the same level of attention and care. This company is so different than any vendor I have ever worked with.

Pros

The reporting tools, roll off scheduling, intuitiveness which has created better workflow, and customer search tool have been a game changer in the functionality of our office

Cons

I do not have any negative things to say about this software. After 30+ years using other software, the data cleanup before conversion was painful, but that was to be expected. The Accu-Trax team supported me throughout the entire process.

Alternatives considered

[AMCS](https://www.capterra.com/p/81310/AMCS/)

Reasons for choosing Accu-Trax Office

My experience with their customer service team, the competitive pricing, and the functionality of their product were why we chose Accu-Trax over other products. Another thing that excited me about this company is their eagerness to to add more and more features. From the beginning of this project, they have encouraged me to submit any product/feature enhancements I could think of. In just 8 months since we went live, they have already developed and rolled out several of my requests. It is so refreshing to not be stuck in the box of the software we are using. This product is flexible and the development team provides regular updates with new features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jennifer T.

Owner

Utilities

### "Great software made by a Great company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2021

Everyone at every level is very helpful and been great to work with. They really know their business and make sure any questions you have are answered right away.

Pros

What I really liked was the ability to capture all the account information we needed. Plus how easy it is to bill and training was a breeze.

Cons

Haven't been disappointed with anything or anyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jessica B.

Office Manager

Transportation/Trucking/Railroad

### "Amazing software and company to back it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2019

From the first day I called until the end of my training their team was there with me in any and every way that I needed them to be. Amazing customer service from start to finish.

Pros

This software is affordable and easy to use. I can customize it to my needs and use as few or as many features as I need to as my business grows. The software is hands down the best decision I ever made and the customer support team is above all the best I have ever had the pleasure to work with. I recommend this to trash haulers from 100 customers to 1,000,000!

Cons

The thing that I like the least is that I didn’t discover it years ago.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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