# ZenRows Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ZenRows the right Data Extraction solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237290/ZenRows/reviews/

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ZenRows

4.7 (103)

[View alternatives](https://www.capterra.com/p/237290/ZenRows/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of ZenRows

Ease of use

4.9

Customer Service

4.7

## Pros and Cons in Reviews

MS

Marvin S

Lead Product DeveloperRestaurants, 11 - 50 employeesUsed the software for: 1-2 years.

“We used to use zenrows for a single complicated call with lots of code around it but over the almost 2 years we have been using it the usage has become easier and more reliable so that now even smaller/new projects use zenrows for quick and easy access to some scraped data.“

June 10, 2026

SS

Shota S

DeveloperBroadcast Media, 2 - 10 employeesUsed the software for: Less than 6 months.

“Additionally, real-time data scraping can be limited by rate throttling or API response lag.“

July 28, 2025

RS

Ruy S

CTOAutomotive, 2 - 10 employeesUsed the software for: 6-12 months.

“I started using it because I needed to feed my Llms with current web data, even tho this is not the main use case for the product, works like a charm.“

September 24, 2025

AM

Anwaar M

CEOFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Analytics was a pain with zen rows and it's quite difficult to understand exactly how you are getting charged and how it's broken down.“

May 9, 2025

Ariel L

Outbound Operations SpecialistComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months.

“ZenRows simplified our web scraping workflow significantly.“

March 2, 2026

JG

Johnny G

Data ScientistPackage/Freight Delivery, 201 - 500 employeesUsed the software for: Less than 6 months.

“The Output Autoparse feature didn’t work as well as I hoped on some sites.“

December 16, 2024

DM

Daniel M

Marketing and StrategyMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“I love that you implemented new features, such as the Google scraping possibility, which eliminates my need for your competitors' services.“

March 10, 2025

EV

Elias V

Co-founderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“I have a few concerns about scalability in terms of pricing.“

September 23, 2025

## Showing most helpful reviews

Showing 1-25 of 103 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ariel L.  
Outbound Operations Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Solid tool with trade-offs—worth it if you're serious about scraping"

March 2, 2026

5.0

ZenRows simplified our web scraping workflow significantly. We went from managing our own proxy infrastructure and dealing with constant blocks to having a reliable, hands-off solution. It's not perfect—costs add up and the docs need work—but for our use case, it's worth it. We've been using it for about 3 months and would recommend it to anyone doing serious scraping at scale especially when using it wit Clay.

Pros

The rotating proxy system is a lifesaver. We were getting blocked constantly, and ZenRows handles it without extra configuration. Also appreciate the browser automation—saves us from maintaining our own infrastructure. Customer support responds quickly when we hit edge cases.

Cons

Pricing scales up quickly if you need high volume. Also, documentation could be clearer for some of the advanced features—took us a while to figure out optimal proxy rotation settings. And response times can lag during peak hours, which was frustrating for time-sensitive scraping jobs.

Switched from

[Clay](https://www.capterra.com/p/237944/Clay/)

Claygent was too superficial and did not extract enough data

Review Source

BP

Bartlomiej P.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Good set of products worth trying"

June 15, 2025

5.0

Overall very pleased and hoping to do epxerience more as my solution grows bigger. I'm confident ZenRows will meet my requirements.

Pros

Versatility - ability to scrape trough API and ease connecting remote puppeteer browser is definitelly a plus.

Cons

Subscription model is a bit hard to work with in my case due to varying traffic/need - topping up makes it a bit easier though

Alternatives considered

[ScrapingBee](https://www.capterra.com/p/195060/ScrapingBee/)[ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/)

Reason for choosing ZenRows

Abitility to connect to remote browser instance

Review Source

Response from ZenRows

July 8, 2025

Thanks so much for your review! Really glad to hear the flexibility of our API and the remote browser support have been working well for you. Sounds like you're building something great, and it's awesome to be part of it. We understand what you mean about the subscription model. Traffic can definitely fluctuate. It's helpful to know topping up is making things a bit easier, and we're always looking for ways to improve that experience. If you ever need anything or just want to bounce around ideas, we're here. Appreciate you choosing ZenRows!

BK

Baliram K.  
Software engineer  
Financial Services  
Used the software for: Less than 6 months

### "Web scrape"

May 18, 2024

1.0

Pros

Support many programming with easy integration.

Cons

Scraping quality was not good as I expected.

Review Source

Response from ZenRows

May 24, 2024

Thank you for your feedback. We're truly sorry to hear about your experience and we understand your frustration. We reviewed your account and noticed you made a total of 33.000 requests. Of these, 83.6% were successful, 7.8% were cancelled before completion, 5.1% exceeded the retry limit, and 376 resulted in a "not found" (404) error. We also saw that 3.800 of your requests targeted a domain heavily protected by Cloudflare, and you achieved a 94% success rate there. We aim to provide exceptional service and it's clear we fell short in your case. We noticed you only reached out to us once regarding a trial inquiry. We’re here to help and would love the opportunity to address any concerns you have. Please contact us at success@zenrows.com so we can work together to improve your experience.

MS

Michael S.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Feeling "The Zen""

May 29, 2025

5.0

Great would highly recommend if you scrape the internet. We it to scrape various areas of the Internet and not only does it actually work but it's the fastest solution that we found.

Pros

Zen Rows has been very great and scraping the Internet once security is better than it's ever done. We had a few changes pop up that were detrimental of business and we were able to shift gears by using Zen rows and not only was it a solution, but it was better than our previous solution as well and we are feeling The Zen :)

Cons

Nothing really, besides maybe for the pricing tiers within each tier are structured. Bit besides that

Alternatives considered

[Bright Data](https://www.capterra.com/p/208755/Bright-Data/)

Reason for choosing ZenRows

Superior product at fair cost it was at least as good

Switched from

[Zyte](https://www.capterra.com/p/180165/Zyte/)

They couldn't handle scraping yelp any longer, and the price also increased.

Review Source

Response from ZenRows

June 2, 2025

Thank you for sharing such an amazing and encouraging review! We're thrilled to hear that ZenRows helped you shift gears when it mattered most and even outperformed your previous solution. That’s exactly the kind of impact we strive to have. We appreciate your feedback on the pricing tier structure. It’s something we're actively evaluating as we continue improving the platform. If you ever need help optimizing your setup or exploring new use cases, don’t hesitate to reach out. We’re always here to support your success.

MT

Motasem T.  
Admin  
Computer Software  
Used the software for: Less than 6 months

### "Best worthy service "

July 4, 2025

5.0

Overall, my experience with ZenRows has been positive. It simplifies web scraping by handling proxies, CAPTCHAs, and dynamic content efficiently. The API is well-documented and easy to integrate, saving time and reducing development headaches. It's reliable for most sites, though very complex pages may require extra tweaking.

Pros

Speed and performance of the service api which has solved all my issues for ever , after struggling for months.

Cons

The biggest downside of ZenRows is its occasional difficulty handling complex JavaScript-heavy sites.

Switched from

[Amazon API Gateway](https://www.capterra.com/p/234264/Amazon-API-Gateway/)

Because i needed a faster and more reliable service

Review Source

Response from ZenRows

July 8, 2025

Thanks a lot for your review! We're really happy to hear that ZenRows has helped solve the issues you were facing and that the speed and performance have made a difference. That’s exactly what we aim for. You’re right that some JavaScript-heavy sites can still be tricky. We’re constantly improving our handling of those cases, so if you ever run into a specific challenge, feel free to reach out. We’re always happy to take a look and help you get the best possible results. Thanks again for using ZenRows. We're here whenever you need us!

AM

Anwaar M.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Review on Zen rows"

May 9, 2025

4.0

Zenrows is nice and I will use them still but they need to improve their analytics. It's a pain to view and understand

Pros

I liked that zen rows made it super easy to implement when it came to the code

Cons

Analytics was a pain with zen rows and it's quite difficult to understand exactly how you are getting charged and how it's broken down. They give insights on requests but not actual billing. As they give summations of values and also the insights for proxies wasn't that good

Switched from

[Oxylabs](https://www.capterra.com/p/10001951/Oxylabs/)

Oxylabs was horrible to deal with and I did not like them

Review Source

Response from ZenRows

June 2, 2025

Thanks so much for your honest feedback, we really appreciate it. We’re happy to hear that the implementation process was smooth and that ZenRows made coding easier for you. At the same time, we completely understand your frustration with the analytics and billing clarity. You're right, this is something we’re actively working to improve. We want billing and usage data to be as transparent and easy to understand as the rest of our product. In the meantime, if you ever need a breakdown or clarification on your billing or proxy usage, please reach out via chat or email us at success@zenrows.com. We're happy to walk you through it.

DM

Daniel M.  
Marketing and Strategy  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Would recommend 10/10"

March 10, 2025

5.0

Easy to start, learn and get going. Definitely one of my aces in the arsenal of services.

Pros

Very easy to use. Fair price. I love that you implemented new features, such as the Google scraping possibility, which eliminates my need for your competitors' services.

Cons

Using its API with, for example Clay, does need multiple updates sometimes because it doesn't fetch all at one. But definitely not a big problem.

Switched from

[SerpApi](https://www.capterra.com/p/252831/SerpApi/)

This service is being rolled out with Zenrows, so why bother with other competitors?

Review Source

Response from ZenRows

May 9, 2025

Thanks a lot for the glowing feedback and recommendation! We're glad to hear ZenRows has become one of your go-to tools and that features like Google scraping are hitting the mark. Regarding the integration with Clay requiring multiple updates. We're continuously working to improve compatibility and reliability in those workflows, so if you ever run into recurring friction, feel free to reach out via our chat or at success@zenrows.com. We’re here to help you get the most out of the platform.

VR

Verified Reviewer  
CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Keep going!"

January 5, 2026

4.0

Basically great, and we will continue to use it for our application. Customers can specify websites whose data they want to receive in a structured format, and we then extract the data and take care of the process automation for them.

Pros

Easy to use, and even websites that are more difficult to scrape work as desired. We haven't used the other features yet, but will consider them as soon as we see a use case.

Cons

Currently, we are not even close to reaching the number of queries that would be possible, which means we are spending too much on the subscription. A smaller subscription would be ideal for us as a startup, or request-based pricing would be great. Depending on the website, the builder freezes and the page has to be reloaded, which is a bit tedious.

Review Source

Response from ZenRows

January 21, 2026

Thanks for sharing your experience with ZenRows! We’re glad to hear that the ease of use and success on more challenging websites have worked well for your application, and it’s great to know you plan to explore more features as your use cases grow. We also really appreciate your feedback around pricing and the builder behavior. We understand how important flexible plans are for startups, especially when usage is still ramping up, and your input helps us evaluate better options going forward. Regarding the builder freezing on certain sites, if you notice this happening consistently, feel free to reach out so we can take a closer look. Thanks again for using ZenRows and for trusting us as part of your automation workflow. We’re happy to support you as you continue to grow.

RS

Ruy S.  
CTO  
Automotive  
Used the software for: 6-12 months

### "Internet for robots"

September 24, 2025

4.0

I started using it because I needed to feed my Llms with current web data, even tho this is not the main use case for the product, works like a charm.

Pros

Simple implementation. Simple configuration. Simple results. I use it as a browser for LLMs, and it's beautiful.

Cons

Premium calls don't automatically fallback to standard calls upon failure. Same with rendering JavaScript.

Review Source

Response from ZenRows

October 3, 2025

Thanks for sharing your experience! It’s great to hear how smoothly ZenRows fits into your workflow, even for use cases like feeding LLMs with fresh web data. We appreciate your note about fallback handling on premium and JS rendering requests, that’s really helpful feedback for us as we keep improving!

EV

Elias V.  
Co-founder  
Computer Software  
Used the software for: Less than 6 months

### "Great experience overall"

September 23, 2025

5.0

Overall, I'm really happy with Zenrows, as they provide us a done-for-you solution and peace of mind.

Pros

Ease of use and peace of mind knowing that our processes can run and keep running in the background while our team focuses on operations and sales.

Cons

I have a few concerns about scalability in terms of pricing. Could get quite costly if you run heavy ops.

Review Source

Response from ZenRows

October 30, 2025

Thanks for your thoughtful review! We’re happy to hear that ZenRows gives you the peace of mind to focus on what matters most. Your feedback about scalability and pricing is completely valid, and we’re always exploring ways to make things more flexible for growing operations. We really appreciate you being part of the ZenRows community!

BS

Ben S.  
Head of AI and Emerging Technologies  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "An Honest Review of Zenrows - Would Recommend, Still looking for more though."

November 15, 2024

4.0

I have had a moderate experience with Zenrows. While I like how easy to use they are, I would trade that any day for better accuracy on sites that require Captcha or have bot protection and more features. Even with their advanced and premium features, I still face a 2/3 success rate on some sites. I would also like to have them add some of their auto captcha features to their browser.

Pros

API is very easy to use. The Analytics window provides a good amount of info. Pricing is alright.

Cons

I wish they would add more features like auto captcha solving to the Browser feature

Review Source

Response from ZenRows

December 17, 2024

Thank you for your honest and detailed review! We’re glad to hear you find our API user-friendly and appreciate the insights provided by the Analytics window. Regarding your feedback about highly protected websites, you’re absolutely right. Some sites might face a lower success rate due to advanced anti-bot measures. However, we’re always here to help! Feel free to reach out to us via chat or at success@zenrows.com, and we’ll gladly take a closer look to investigate and explore ways to improve the success rate from our side. Thank you for choosing ZenRows and sharing your experience. We’re committed to continually improving and making your journey with us even better!

HL

Harikishan L.  
Personal use  
Capital Markets  
Used the software for: Less than 6 months

### "Awesome experience"

November 8, 2024

5.0

Good experience overall, once integrated did not face any issues

Pros

EASE OF USE, DETAILED DOCUMENTATIONS AND CODE SAMPLES

Cons

Maybe need a plan with more API calls for short payloads

Review Source

Response from ZenRows

December 17, 2024

Thank you for sharing your feedback and for the wonderful review! We’re delighted to hear that you found ZenRows easy to use and appreciated the detailed documentation and code samples. Providing a seamless experience for our users is one of our top priorities. Your suggestion for a plan with more API calls for short payloads is valuable, and we’ll certainly take it into consideration as we explore ways to enhance our offerings. We’re thrilled you had a good experience and that everything worked smoothly post-integration. We look forward to continuing to support your scraping needs!

MD

Michael D.  
Founder  
Market Research  
Used the software for: Less than 6 months

### "An amazing product by an amazing team. Just love it."

October 20, 2024

5.0

Pros

Easy to use. Takes care of everything you need for scrapping. Super reactive support. Love the team and the product.

Cons

None. Everything is great and well thought of. The customer support is there to help. Honestly, no negative feedbacks

Review Source

Response from ZenRows

November 7, 2024

Thank you so much for your fantastic review! We’re delighted to hear that you’re enjoying ZenRows and that it’s making web scraping simple and effective for you. Our team takes great pride in providing responsive support and designing features that make a real difference, so your feedback means a lot to us.

RN

Ryan N.  
SRE  
Broadcast Media  
Used the software for: Less than 6 months

### "Good product, easy to use and integrate"

June 4, 2024

4.0

Pros

Simple, easy to use, reliable. I can use it without reading to detail document

Cons

The pricing of the service is high. It hard to adapt in production

Review Source

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product and great customer service"

April 28, 2024

5.0

Pros

Super quick and easy to set up. I'm an experienced developer but wanted a simple solution that would abstract away some of the challenges around IP rotation etc. I looked into and tried a number of options (including e.g. Scrapfly) and found that ZenRows was by far the best and most reliable. The API responds fast and has a very high success rate vs other services I tried. Customer service has also been fantastic.

Cons

I ran into an issue at one stage where requests were either hanging/timing out or failing, but I raised it with their support and they resolved it almost instantly. Gave a lot of peace of mind.

Review Source

Response from ZenRows

May 14, 2024

We're over the moon to hear about your experience with us! Thank you for sharing your positive feedback. It's customers like you that make what we do so rewarding. We're committed to maintaining this level of excellence.

MP

Michael P.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Super easy to use - does what I need and does it reliably"

February 19, 2024

5.0

Pros

Very straightforward to use, pricing is transparent with how much the different types of requests will cost. Their support of autoparsing popular scraped sites into json format is a huge time saver. Customer support has always been very responsive and they even implemented a feature request I had within a day. It's also very reliable for the sites that will easily block you if you don't use ZenRows.

Cons

I am worried about the autoparsing functionality they provide. If I understand correctly, they have to maintain parsing logic for a number of sites which means that if the sites change their html structure, it could be that the parsing logic fails. As long as there is a certain minimum threshold for reliably delivering this information and also fast fixes then I won't worry so much.

Reason for choosing ZenRows

Compared to data providers for the data we needed, ZenRows gives us the infrastructure to build out what we need internally instead of relying on data providers with stale data and extremely high prices (generally 1 year lock-in).

Review Source

Pedro C.  
Data Scientist  
Banking  
Used the software for: 1-2 years

### "Fast WAF anti-bot bypass solution"

October 7, 2023

5.0

The reason I started using ZenRows is because a WAF was blocking me and the data was critical for my project. I was considering a lot of approaches and ZenRows did the job.

Pros

The best of ZenRows is how responsive it is. It fits my needs and the evolution I have seen in all this time using it is always towards giving me more options.

Cons

The autoparser feature is very nice, but I would like it more if it supported a longer list of websites.

Review Source

Bernard F.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Scalability at its best"

February 15, 2023

5.0

Pros

I started in the world of web scraping recently. I was investigating and experimenting with ZenRows. And at this moment I have earned a lot of contracts. With ZenRows, I leveled up my game from beginner to pro, so for me the scalability is what I like the most.

Cons

An antibot was not allowing me to succeed, but after some days the issue was solved and I made my way.

Review Source

Alper B.  
Data Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A beautiful tool for data extraction from websites"

October 10, 2022

5.0

They provide more API calls for less money, along with antibot bypassing solutions - which I haven’t seen on another platform yet. So my experience was great. I still use it for data extraction tasks and will continue to use it.

Pros

I'm a freelance data engineer and I used ZenRows for a few months now. I scraped a variety of platforms that implement antibots, mostly NFT and cryptocurrency, and some job application websites. With their API, my ETL pipeline runs like butter. Along with a high success rate, I never had to worry about bot prevention systems since their API also takes care of that. They provide a request builder which you can use to interactively build your API request URL. You can construct the request URL by specifying CSS selectors, it even provides an auto-parser, which automatically grabs the data and returns it in a JSON schema.

Cons

I used the Developer package and the package provided 10 concurrent threads. I was able to build optimized ETL pipelines for my clients but I don’t know if it’s enough for other developers.

Review Source

BC

Brady C.  
CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to implement, works great from the get-go"

October 8, 2023

5.0

Pros

It was easy to setup, and once we got it going, the learning curve was easy and we are getting the valuable data we need.

Cons

It is relatively expensive, to the point where we would consider running our own scraping architecture if our bill continues to grow. Also, the logged-in dashboard could use some improvement to enable us to better understand scraping failure cases.

Review Source

Jordi V.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "It saved me from trouble"

October 15, 2023

5.0

My first experience was scraping an Italian e-commerce, but always got blocked. It was very satisfying when, using ZenRows, it finally worked.

Pros

What I like the most is how useful it is for a lot of applications and how quickly the team is updating the bypass when the anti-bots evolve.

Cons

The anti-bot systems get updated, and sometimes I need to wait a little bit until the dev team catches on.

Review Source

Carla G.  
Data Analyst  
Telecommunications  
Used the software for: 6-12 months

### "Goodbye WAF antibots"

December 11, 2022

5.0

Pros

I have never had big trouble with WAF antibots since I use ZenRows. For me, the antibot feature is what I like the most because of the great ammount of time it saves me. I should also mention that the support service is great. They are helpful and patient. Not the kind that always send you to the documentation, they always cared to provide me with a handful of information and made sure I understood everything.

Cons

Because it never failed me, I started to rely a lot in ZenRows. I don't know what I'm going to do if one day it goes missing.

Review Source

Alberto P.  
Data Scientist  
Insurance  
Used the software for: 6-12 months

### "Great pricing and performance"

January 5, 2023

5.0

Pros

I tried a range of API web scrapers without being completely satisfied with any of them. Then, one day, I tried ZenRows. It offers great value for its price, as everything works correctly and is cheaper.

Cons

It is better and cheaper than others, but there is always room for improvement.

Review Source

Joseph N.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Best web scraping API choice"

October 18, 2022

5.0

Pros

With the pass of time, ZenRows has proven to be the best choice of all the web scraping APIs out there. It was more than one year ago when I had to look for options and my team can’t be happier with our choice.

Cons

I’ve found slightly cheaper options, but much less sophisticated. I don’t regret choosing ZenRows.

Review Source

Alfredo R.  
Software Engineer  
Market Research  
Used the software for: 6-12 months

### "What I like the most is the time I save"

November 15, 2022

5.0

My team adopted ZenRows some months ago and, since then, it comes very handy to use their API.

Pros

The overall experience is perfect. Connecting and rotating proxies is easy and reliable with this well thought api.

Cons

Not perfect, but it is much better that the other alternatives that we tried.

Review Source

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