# Page 3 | ZenRows Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ZenRows the right Data Extraction solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237290/ZenRows/reviews

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ZenRows

4.8 (103)

[View alternatives](https://www.capterra.com/p/237290/ZenRows/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ZenRows

## Showing most helpful reviews

Showing 51-75 of 103 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product and great customer service"

April 28, 2024

5.0

Pros

Super quick and easy to set up. I'm an experienced developer but wanted a simple solution that would abstract away some of the challenges around IP rotation etc. I looked into and tried a number of options (including e.g. Scrapfly) and found that ZenRows was by far the best and most reliable. The API responds fast and has a very high success rate vs other services I tried. Customer service has also been fantastic.

Cons

I ran into an issue at one stage where requests were either hanging/timing out or failing, but I raised it with their support and they resolved it almost instantly. Gave a lot of peace of mind.

Review Source

Response from ZenRows

May 14, 2024

We're over the moon to hear about your experience with us! Thank you for sharing your positive feedback. It's customers like you that make what we do so rewarding. We're committed to maintaining this level of excellence.

TW

Timon W.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "Best Tool for Data Extraction on the market"

July 14, 2024

5.0

Very good product and fast customer service.

Pros

The fact that all features we needed worked perfectly and if we need help the customer service is always there.

Cons

Nothing till now. Everything we needed ZenRows for worked.

Review Source

Response from ZenRows

July 23, 2024

Hi Timon, Thank you for your fantastic review! Your satisfaction is our top priority, and we're delighted that ZenRows has met your expectations. We appreciate your support and look forward to continuing to provide you with excellent service and a top-notch product. If you ever need anything, we're always here to assist you!

HK

Hiroto K.  
VP of Products  
Computer Software  
Used the software for: Less than 6 months

### "Pros/Cons as I feel they are"

April 30, 2024

3.0

We also use BrightData. It has a lot of functionality, but its high fees and complexity of configuration were a problem for us. In particular, it was not flexible in its configuration with respect to JS rendering, which often meant that data could not be retrieved. Zenrows eliminated all of these problems. I look forward to more feature updates in the future.

Pros

\- Low price and ease of use - wait option - Display sample code and run tests via console

Cons

\- Can't add users? - I want to separate proxies for different purposes under one contract - More integration features would be great. For example, the ability to save crawled HTML files to GCS, etc.

Review Source

Response from ZenRows

May 16, 2024

Thank you for taking the time to share your thoughts with us! We're delighted to hear that you find ZenRows to be a valuable solution, especially in comparison to other platforms. We appreciate your feedback regarding additional features. Rest assured, we're constantly working on improving and expanding our offerings, and your input helps guide our development efforts. If you have any further suggestions or requests, please don't hesitate to let us know.

CW

Christian W.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Worked wonderfully"

May 13, 2024

5.0

Worked like a charm. Would use it anytime again if I have th need

Pros

Nice API Always available No problems Fast

Cons

Nothing Nothing Nothing Nothing Nothing Nothing

Review Source

Response from ZenRows

May 24, 2024

Thank you for sharing your positive experience with us! We appreciate your support and look forward to continuing to meet your webscraping needs with top-notch service!

SH

Steven H.  
Managing Partner  
Online Media  
Used the software for: Less than 6 months

### "Outstanding Product that Solves a Growing Problem"

April 12, 2024

5.0

Fantastic, the API is simple and the admin console is very intuitive. Most importantly, the API has been reliable.

Pros

Our system depends on consistent access to online mainstream news articles, the publishers of which are increasingly using sophisticated processes to block automated access. Our development budget was constantly increasing to keep up with their changes. ZenRows solved that problem for us!

Cons

Honestly, the pricing model for a startup like us is a little expensive. It would be nice to roll over unused transactions month-to-month to save a bit of money. Ideally, they could offer a "start-up" level plan for half the cost.

Review Source

Response from ZenRows

May 15, 2024

We appreciate your suggestion for a startup-level plan and will definitely take it into consideration as we evolve our offerings. Thank you for choosing ZenRows, and please feel free to reach out if you have any further suggestions or needs – we're here to help!

VR

Verified Reviewer  
CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Absolutely amazing customer service and support"

January 14, 2024

5.0

Pros

The thing I like most about Zenrows is the customer service and support. They have been absolutely incredible to us and were very understanding of our situation. We had purchased a yearly contract and paid up front but realized it wasn't the best decision for our business a month later, they understood our situation as a startup and happily refunded the money and allowed us to get on a monthly plan. They take the time to listen to feedback and are committed to helping customers not just selling software. They even took to extra time to help us optimize our scraping requests when they did not have to do that.

Cons

They don't currently have full feature parity with some of the more established players like enterprise user management and analytics. However, the scraping works amazingly which is the core of the need for us. They also listen to feedback and have implemented some features we have asked for.

Switched from

[ScrapingBee](https://www.capterra.com/p/195060/ScrapingBee/)

The level of communication and support we got was not up to our standards. When we had an issue they did not take the time to update us on the progress or alert us when things should have been fixed.

Review Source

Response from ZenRows

May 15, 2024

Thank you for your glowing review! We're thrilled to hear that our customer service and support have made a positive impact on your experience with us. It's wonderful to hear that we were able to assist you with personalized support. We truly value your partnership and look forward to continuing to support your business growth. Please don't hesitate to reach out if you need anything!

HP

Hervé P.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "Best solution for scrapping Internet"

May 13, 2024

5.0

Need to get data from site protected by Cloudflare and Zenrow did the job like a charm.

Pros

Documentation and Python integration so simple, really nice explanation for integration in our code, and really really efficient.

Cons

Sincerly nothing went wrong with the tool.

Review Source

Response from ZenRows

May 24, 2024

Thank you for your glowing review! Rest assured, we're committed to continually enhancing our service to ensure you get the most out of your subscription. Thank you for being a part of our community!

VP

Valentino P.  
CEO  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Good not great"

April 16, 2024

3.0

Whenever we need help the technical response is pretty much automated and not useful

Pros

Ip rotation, metrics dashboard and the ability to do proxy mode

Cons

Tech Support almost non existent, the response is basic and never solved an issue for us

Review Source

Response from ZenRows

May 8, 2024

Hi Valentino, Thank you for taking the time to share your feedback. We're sorry to hear that you had a less than satisfactory experience with ZenRows. Your input is incredibly valuable to us, and we'd like to understand your concerns better so we can address them promptly. We've sent you an email regarding your review. We understand that you may be busy, but we wanted to ensure that we address any concerns you have. Looking forward to hearing from you.

LEM

Luis Enrique M.  
Business Inteligence Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "One month test"

May 21, 2024

5.0

Pros

Easy to test and implement. Clear track of activity

Cons

I had too much troubles with Amazon data extraction

Review Source

Response from ZenRows

May 24, 2024

Thank you for your feedback. We're truly sorry to hear about your experience and we understand your frustration. Please contact us at success@zenrows.com so we can work together to improve your experience. :)

AC

A C.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great for scraping"

April 14, 2024

5.0

Pros

Easy to use. Plenty of options. Very reliable scraping.

Cons

Price is a bit on the higher end compared to others

Review Source

ZHI-YUAN C.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Smooth Setup Process Recommended"

February 14, 2024

5.0

The api is very user friendly. Recommend to startups and individual devs for side projects.

Pros

You can test the api and obtain the screen shot right at their web interface. The request or the code can then be pasted to your code base.

Cons

The api stop working for a few days but fixed in a week.

Switched from

[ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/)

ScraperAPI fail to retrieve the shopee data and it is too expansive.

Review Source

Response from ZenRows

May 15, 2024

Thank you for sharing your positive experience with us! Your feedback helps us continuously improve, and we're committed to providing reliable service moving forward. We're honored to be your choice and look forward to supporting your projects.

Ignaci M.  
Senior Software Developer  
Market Research  
Used the software for: 6-12 months

### "Happy because it is fantastic"

January 3, 2024

5.0

We use ZenRows to scrape e-commerce data and run competitors' analyses. We used ScrapingBee in the past, but its features were not evolving fast enough, and the success rate for some relevant websites was too low.

Pros

We're very happy with our decision to use ZenRows. Its API is easy to use, well-documented, and highly flexible. Whenever we encountered a challenge, its support was quick to assist, making our scraping tasks much smoother.

Cons

There's always room for improvement, but I don't find any major cons.

Review Source

Giuseppe C.  
Analista Programador  
Computer Software  
Used the software for: 1-2 years

### "It works, which is already a lot!"

October 19, 2022

5.0

From scraping blogs to large scale data extractions, ZenRows has been by my side at all times.

Pros

During the time I’ve been using ZenRows, I noticed the insane amount of time it has saved me when doing scraping. It just works. I couldn’t be happier about it.

Cons

Never had any problem, out of bugs and stable.

Review Source

Bernard F.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Scalability at its best"

February 15, 2023

5.0

Pros

I started in the world of web scraping recently. I was investigating and experimenting with ZenRows. And at this moment I have earned a lot of contracts. With ZenRows, I leveled up my game from beginner to pro, so for me the scalability is what I like the most.

Cons

An antibot was not allowing me to succeed, but after some days the issue was solved and I made my way.

Review Source

Alper B.  
Data Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A beautiful tool for data extraction from websites"

October 10, 2022

5.0

They provide more API calls for less money, along with antibot bypassing solutions - which I haven’t seen on another platform yet. So my experience was great. I still use it for data extraction tasks and will continue to use it.

Pros

I'm a freelance data engineer and I used ZenRows for a few months now. I scraped a variety of platforms that implement antibots, mostly NFT and cryptocurrency, and some job application websites. With their API, my ETL pipeline runs like butter. Along with a high success rate, I never had to worry about bot prevention systems since their API also takes care of that. They provide a request builder which you can use to interactively build your API request URL. You can construct the request URL by specifying CSS selectors, it even provides an auto-parser, which automatically grabs the data and returns it in a JSON schema.

Cons

I used the Developer package and the package provided 10 concurrent threads. I was able to build optimized ETL pipelines for my clients but I don’t know if it’s enough for other developers.

Review Source

NS

Nate S.  
IT Guru  
Retail  
Used the software for: Less than 6 months

### "A Great Tool!"

November 3, 2023

4.0

Pros

We have the need to gather data from a number of web sites and keeping track of all the "quirks" of each site and adapting as they change things was taking up a lot of time. ZenRows does all the "heavy lifting" for us, so we can focus on working with the data that is returned.

Cons

At times it seems like the system takes quite a bit of time to return data, but we understand that there are a number of factors that come into play here, some outside of the control of either us or ZenRows.

Switched from

[Scrapfly](https://www.capterra.com/p/212653/Scrapfly/)

ZenRows worked better with the sites we were needing to interact with.

Review Source

SK

Sina K.  
Product Manager  
Financial Services  
Used the software for: Less than 6 months

### "Zenrows for webscraping"

May 13, 2024

5.0

Pros

Ease of use, pricing, customer service and speed.

Cons

The pricing options are not all available until you choose a plan.

Review Source

Response from ZenRows

May 15, 2024

Thank you for your glowing review! We're thrilled to hear you're enjoying our service.

María F.  
Data Analyst  
Market Research  
Used the software for: 6-12 months

### "All-terrain"

October 23, 2023

5.0

Pros

There is so much work to do if you don't use ZenRows's API… Cloudfare challenges, proxy management, retries… But ZenRows handles everything for you.

Cons

ZenRows lacked an integration I needed. They have it now, but I had to wait for it.

Review Source

BC

Brady C.  
CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to implement, works great from the get-go"

October 8, 2023

5.0

Pros

It was easy to setup, and once we got it going, the learning curve was easy and we are getting the valuable data we need.

Cons

It is relatively expensive, to the point where we would consider running our own scraping architecture if our bill continues to grow. Also, the logged-in dashboard could use some improvement to enable us to better understand scraping failure cases.

Review Source

LT

Lee T.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "Captcha Solver"

November 29, 2023

5.0

10/10 service, quick response from support team, API works great with my system, will continue using their services for my business usage.

Pros

I love the ability to bypass the captcha obstacles, Zenrows is a captcha killer.

Cons

I'm charged for pages without data to extract but I can understand, they've done their part.

Review Source

KAO

Kpatchi Arsene O.  
Financial markets analyst  
Capital Markets  
Used the software for: Less than 6 months

### "The best web scraping product I have tested on the market "

February 19, 2024

5.0

I'm using ZenRows to scrap highly protected websites since 3 months now. I was testing another similar product at the same time but I abandoned because the results I could get was under my expectations. With ZenRows scraping features I'm getting in time exactly what I'm expecting for.

Pros

\- Return successful requests even for JavaScript generated HTML contents - Can wait for a CSS selector or a fix amount of time before returning the content

Cons

\- Couldn't scrap one heavy JavaScript protected website I've tried to

Reason for choosing ZenRows

ZenRows shows better skills in web scraping. It's more efficient

Switched from

[Oxylabs](https://www.capterra.com/p/10001951/Oxylabs/)

The other product result was under my expectations

Review Source

Valeria S.  
Data Analyst  
Biotechnology  
Used the software for: Less than 6 months

### "Easy to use"

December 13, 2022

5.0

I love how flexible the costs are, my experience with ZenRows has been that I always got to pay what I used.

Pros

My fav feature is the automatic retries. I know it's a common thing, but the way ZenRows has implemented it makes it look like there is no blocking at all. The API works sensationally, too. Overall, the thing I like the most is how easy to use ZenRows is and how good everything works.

Cons

Everything has been working finely to this date :)

Review Source

Carla G.  
Data Analyst  
Telecommunications  
Used the software for: 6-12 months

### "Goodbye WAF antibots"

December 11, 2022

5.0

Pros

I have never had big trouble with WAF antibots since I use ZenRows. For me, the antibot feature is what I like the most because of the great ammount of time it saves me. I should also mention that the support service is great. They are helpful and patient. Not the kind that always send you to the documentation, they always cared to provide me with a handful of information and made sure I understood everything.

Cons

Because it never failed me, I started to rely a lot in ZenRows. I don't know what I'm going to do if one day it goes missing.

Review Source

Juan Carlos H.  
Analyst  
Banking  
Used the software for: 6-12 months

### "Incredible web scraping toolkit"

January 4, 2023

5.0

Pros

Headless browser and premium rotational proxies. ZenRows is an incredible toolkit for web scraping. And from my experience, the success rate is higher than with other APIs I tested.

Cons

I believe the documentation could be a bit more summarized, sometimes it has a lot of info.

Review Source

Alberto P.  
Data Scientist  
Insurance  
Used the software for: 6-12 months

### "Great pricing and performance"

January 5, 2023

5.0

Pros

I tried a range of API web scrapers without being completely satisfied with any of them. Then, one day, I tried ZenRows. It offers great value for its price, as everything works correctly and is cheaper.

Cons

It is better and cheaper than others, but there is always room for improvement.

Review Source

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