--- title: "WorkWide Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WorkWide Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/237321/WorkWide-Mobile/" page_type: "product" language: "en" --- # WorkWide Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) WorkWide ## What is WorkWide? A World class FSM platform that enables service providers to seamlessly manage their distributed workforce and to improve customer satisfaction, productivity and profitability The task complexities range from highly integrated Enterprise solutions, to standardised solutions for SME’s. WorkWide aims to enable full ## What is WorkWide used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WorkWide?[Manage this product listing](https://www.g2.com/products/workwide/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WorkWide 0.0 VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $18 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (498) Value For Money 0.0 (0) Value For Money 4.5 (491) Customer Service 0.0 (0) Customer Service 4.7 (494) ## WorkWide alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about WorkWide Overview ### What company size and specific industries is WorkWide built for? WorkWide is designed for mid-market and enterprise organizations in facilities management, IT services, telecommunications management, industrial automation, and business supplies and equipment. It fits companies that need software for operational oversight across these service and equipment-focused sectors. Features and Usability ### What are the key features of WorkWide? WorkWide offers workforce management tools with scheduling, dispatch management, work order management, and maintenance scheduling. It also includes online time clock, GPS, routing, and mobile access for field tracking, plus activity dashboard, reporting & statistics, alerts/notifications, customizable forms, and third-party integrations. Integrations ### Which third-party tools and platforms does WorkWide integrate with? WorkWide connects natively to BMC Helix CMDB, BMC Helix Digital Workplace, Microsoft Dynamics 365 CRM, and ServiceNow. These integrations cover IT service management, workplace support, and CRM workflows, giving WorkWide a focused catalog of four third-party platforms for enterprise operations. Getting Started and Support ### What training and onboarding options does WorkWide offer? WorkWide provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does WorkWide offer? WorkWide provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users a place to submit questions, search common answers, and review self-service guidance. No reviewer feedback about support experience is available here, so support quality cannot be described further. ## Features AI summary Based on 4,034 Field Service Management reviews Not all Field Service Management products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) WorkWide includes **Mobile Access**, which gives field teams the ability to view updates and work from anywhere. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), a related feature that can still help teams assign work and manage calendars. Together, these capabilities help businesses keep technicians connected in the field and improve day-to-day service coordination. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar WorkWide 25 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $18.00 Per User,Per Year ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ BMC Helix CMDB](https://www.capterra.com/p/160810/Atrium-CMDB/)[ BMC Helix Digital Workplace](https://www.capterra.com/p/178447/Digital-Workplace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.