---
title: "Fourwaves Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fourwaves Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/237345/Fourwaves/"
page_type: "product"
language: "en"
publication_date: "2026-11-04"
---

# 

 Fourwaves Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fourwaves

## What is Fourwaves?

Fourwaves is conference management software for academic conferences: abstract submissions, peer review, registration, event website, program and conference app in one platform, built for researchers at universities, scientific societies and research networks. Fourwaves runs academic conferences of any size, from international society meetings to departmental research days. Organizers collect abstract submissions, run single-blind or double-blind peer review, take registrations and payments, publish a bilingual event website and program, and give attendees a free iOS and Android conference app, all from one platform. Universities, scientific societies and associations, and research networks across North America, Europe, Asia and beyond use it. Founded in 2012 in Quebec City, Canada. Data hosted in Canada. Free plan available; paid annual plans on fourwaves.com/pricing.

## What is Fourwaves used for?

[Event Management](https://www.capterra.com/event-management-software/)[Conference](https://www.capterra.com/conference-software/)[Registration](https://www.capterra.com/registration-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$999

Usage Based, One Time

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fourwaves?[Manage this product listing](https://www.g2.com/products/fourwaves/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fourwaves

5.0 (27)

VS.

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

$999

Other

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (27)

Ease Of Use

4.2 (5,834)

Value For Money

4.8 (25)

Value For Money

4.2 (3,608)

Customer Service

5.0 (27)

Customer Service

4.5 (3,335)

## Fourwaves alternatives

[4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (789)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (128)](https://www.capterra.com/p/161367/Eventsquid/reviews/)

Starting price

$4725.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/237345/Fourwaves/alternatives/)

## FAQs about Fourwaves

Overview

### Which roles and teams benefit most from Fourwaves?

Fourwaves is most used by event and conference managers, project coordinators, and research teams that organize academic or professional programs. Conference staff manage registrations, schedules, abstracts, and attendee communications; researchers, laboratory coordinators, and doctoral students support symposium submissions and participation; operations and program leaders oversee event delivery, reporting, and stakeholder coordination.

Answer based on 27 reviews

Overview

### What company size and industries is Fourwaves built for?

Fourwaves serves universities, scientific societies, associations, research networks, and PCOs organizing academic conferences, with small businesses comprising 78% of reviewers. Its leading industry is Research at 26%, followed by Higher Education and Hospital & Health Care at 11% each. It supports events ranging from departmental research days to multi-track international congresses.

Answer based on 27 reviews

Features and Usability

### What are the key features of Fourwaves?

Fourwaves offers event management, event registration, and registration management, plus attendee management, attendee profiles, and attendee tracking. It also includes virtual event features such as virtual lobby, live streaming, breakout rooms, live chat, and networking, along with badge management, lead capture, reporting/analytics, and survey/poll management.

Pricing

### How much does it cost and what fees or limitations are included?

Fourwaves starts at $999 for the Essential plan, billed one time, for symposiums or annual meetings with up to 100 abstract submissions a year. It includes communication and branding tools, unlimited users, and website features. A free version and free trial are available.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Fourwaves integrate with?

Fourwaves integrates with payment and business platforms including Stripe, Stripe Connect, PayPal BrainTree, PayPal Tap to Pay, authorize.net, Worldline, Touchnet Marketplace, and Salesforce CRM Connector. It also connects with Delphi AI, Global Payments, LiveEO, and TapGoods Event Rental Software.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Fourwaves offer?

Fourwaves provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide users through setup and feature use, while documentation and videos offer self-paced reference material for learning and review.

Getting Started and Support

### What customer support options does Fourwaves offer, and how do users rate the experience?

Fourwaves offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users generally describe the support team as responsive, knowledgeable, and effective at resolving issues quickly. Reviewers also value helpful documentation and guidance through changes, upgrades, and feature requests, with support often described as accessible for event organizers.

Answer based on 12 reviews

Features and Usability

### Is Fourwaves easy to use for conference organizers?

Fourwaves makes conference setup approachable for organizers and attendees through clear navigation and centralized event tools. Academic teams, volunteer-run associations, and organizers with limited technical experience describe page creation, registration management, abstract handling, and communications as easy to learn. Helpful documentation and responsive support also reduce setup friction when questions arise.

Answer based on 13 reviews

Features and Usability

### How easy is the Fourwaves user interface to navigate?

Fourwaves provides an intuitive interface for scientific event websites, registrations, abstracts, payments, and attendee communications. Academic conference organizers value the clear backend dashboard and visually appealing content pages, while participants generally find navigation straightforward. Some users want broader design customization, stronger search tools, and easier agenda navigation offline or when managing bilingual site edits.

Answer based on 12 reviews

## Features

AI summary

Based on 1,166 Event Management reviews

Not all conference software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Online Registration** (**62%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**50%**)
-   **Registration Management** (**58%**)

Fourwaves includes **Event Scheduling** and **Registration Management**, so teams can organize event timelines and keep participant records and sign-up details in one place. However, it does not offer **Online Registration**. Instead, it provides **Attendee Management** (**51%**), which still helps organizers track participants and coordinate event logistics, helping businesses run conferences with better visibility and day-to-day control.

Event Scheduling

5.0 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Plan an event's time and location

Registration Management

4.8 (21)

100.00% of 21 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Attendee Management

5.0 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Customizable Branding

4.3 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Reporting/Analytics

4.4 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Badge Management

3.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Create, manage, and print wearable badges

Fourwaves 21 features

### All Features
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- API: Application programming interface that allows for integration with other systems/databases
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Badge Management: Create, manage, and print wearable badges
- Customizable Branding: Add customized logos and colors to align with company branding
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Lead Capture: Automatically identify and save contact information of potential customers
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sponsorship Management: Raise funds via sponsors and grants
- Survey/Poll Management: Create and administer polls and surveys
- Ticketing: Customize, sell, and distribute tickets
- Virtual Lobby: Virtual waiting area for attendees

---

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Features

4.7 (27)

4.7

Based on 27 reviews

## Pricing

Value for money

4.8 (25)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/237345/Fourwaves/pricing/)

Starter

$0.00

It includes:

-   Unlimited registrations
-   Unlimited events
-   25 abstract submissions per year
-   Branded event website
-   Event program
-   Conference app (iOS and Android)
-   Registration and online payments
-   API integrations
-   AI, chat and email support
-   3% service fee on card payments

Essential

$999.00

Usage Based,One Time

It includes:

-   Everything in Starter
-   100 abstract submissions per year
-   Badge generator
-   Email communications with merge fields
-   Editable confirmation emails
-   Website content blocks (sponsor logos, speaker bios, galleries, FAQ, banners)

Advanced

$2,599

It includes:

-   Everything in Essential
-   300 abstract submissions per year
-   Peer review (single or double blind, reviewer portal, custom scoring form, assignment by topic)
-   Certificates generator
-   Unlimited website pages
-   Onboarding call

Pro

Quoted on the volume

It includes:

-   Everything in Advanced
-   Custom submission volume
-   Custom number of events
-   Tracks management (track chairs and a subcommittee per track)
-   Event-specific admins
-   White label (no Fourwaves footer, your logo and banner on emails)
-   Your own domain name
-   Video hosting
-   Virtual poster sessions
-   Dedicated account manager
-   Custom service fee

Value for money

4.8 (25)

4.8

Based on 25 reviews

## Integrations

[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

TapGoods Event Rental Software](https://www.capterra.com/p/181841/TapGoods-PRO/)[

Delphi AI](https://www.capterra.com/p/218667/Delphi-AI/)[

LiveEO](https://www.capterra.com/p/228487/LiveEO/)[

Stripe Connect](https://www.capterra.com/p/10071088/Stripe-Connect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (27)

5.0

Based on 27 reviews

## User reviews

Overall rating

5.0

Based on 27 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(26)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Nadine M.

Deputy Director, NOAA EPP CESSRST-II

Used the software for: Less than 1 year

### "Fourwaves Provided Exceptional Support to CESSRST-II"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2026

Fourwaves exceeded expectations. The platform was intuitive, easy to set up and allowed for seamless use, The dedicated Fourwaves team provided exceptional support to CESSRST-II every step of the way.

Cons

Fourwaves understood our needs from the first meeting. The set up was easy. Nothing unfavorable to note.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

treasurer

Used the software for: 3-5 years

### "Literally my favourite company of all time..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2026

I started using Fourwaves in 2020 for a small student conference, and since then have adopted it for multiple associations, the biggest of which runs events for up to 1000 attendees, with 600 to 700 abstract submissions. The user interface is completely intuitive, the scheduler is easy, the communication module is seamless, and everything can be done by volunteers with very little trouble. The help files are good, and the customer service is absolutely stellar. The developers have added things we've asked for, and helped us through upgrades and changes, and every time we make user errors they help fix it immediately. They are amazing for volunteer-run organizations because everything is simple and the technical help is great. They are also flexible for pricing, and as someone who has used similar platforms that are 10 times as expensive I cannot be happier with Fourwaves. The more expensive programs (e.g. ConFex) does not even come close and is literally 10 times the price. The pricing is excellent, and the fact that we can connect to Stripe or other platforms is priceless for organizations because it takes the credit card security out of our hands and into professionals'. The value for money is excellent, I would not ever use another company.

Pros

Literally everything!!! The platform was a lifesaver for conference organizing and registration and abstracts. The best part it is that it is built by people who actually know scientific conferences, understand what those need, and know how to help organizations organize them. The people running this company are absolutely amazing. They are responsive to customer requests, they are helpful above and beyond, and they have made a product that is intuitive, practical, and absolutely rock solid consistent. There are no glitches, everything works, the help files are actually helpful, and every single question or problem I've ever had with the platform (all user errors!) were fixed immediately after getting in touch with the company. I cannot possibly recommend them more enthusiastically.

Cons

No middle names or initials for submissions... That would be a nice option because a lot of scientists use a middle initial. We have a workaround so not a bit issue at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Technicienne en admnistration

Used the software for: Less than 1 year

### "Un site efficace pour la gestion événementiel avec un service à la clientèle impeccable !"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2026

Je suis très satisfaite et je recommande vivement l'outil pour la gestion pour les événements. La personnalisation de plusieurs aspects des formulaires est vraiment un bel avantage ! Tout est exportable en Excel, c'est super pour la gestion des données.

Pros

Service à la clientèle de grande exceptionnel ! Suivis aux demandes/demandes rapides. Explications claires, nettes et précises. Personnels compétents avec approche pédagogique. Possibilité de personnaliser l'expérience client. Produit adaptatif et totalement exportable en Excel pour les besoins de gestion.

Cons

Il serait intéressant d'ajouter des infobulles pour les explications sur les calculs dans la page bilan. Plus de clarté pour l'utilisateur.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Communication and Outreach Specialist

Used the software for: 1-3 years

### "Fourwaves for international events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

We have been using Fourwaves since 2024 to manage large international scientific meetings, and it has quickly become our go-to registration platform. It's intuitive, user-friendly, and offers a wide range of tools for managing registrations, payments, abstracts, and attendees in one place. The standout feature is undoubtedly the customer support. The team is incredibly responsive, knowledgeable, and consistently provides fast, effective solutions whenever issues arise. On multiple occasions, they've gone above and beyond to help us troubleshoot challenges, making event management significantly less stressful.

Pros

\- Exceptional customer support with quick turnaround times and effective troubleshooting. - Straightforward, user-friendly interface that is easy to learn, supported by excellent guides and documentation. - Robust event management features, including registration tracking, payment management, and abstract handling. - Reliable performance and easy monitoring of registrations and financial transactions. - Well suited for large international meetings while remaining flexible enough for a wide range of event types. - Strong value for the cost.

Cons

\- The agenda management could be more flexible, particularly when manually adding keynote or invited speakers and talks outside the abstract submission workflow. - A downloadable or offline version of the agenda would improve the attendee experience, as some users found the online agenda difficult to navigate without an internet connection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

pharmaacienne

Used the software for: Less than 1 year

### "Outil indispensable pour un organisation d'événement professionnel !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

Super positive! Permet de générer un lien vers l'événement super professionnel, super simple pour les participants, et super simple pour les organisateurs, bravo! Et merci !

Pros

Simplicité d'utilisation de la plateforme et centralisation de plusieurs tâches au même endroit permet un gain de temps remarquable, facilite le suivi des projets et rend les processus plus fluides.

Cons

La possibilité de recevoir des réponses des participants serait un plus, par exemple numéros de licence ou numéro FMOQ, même une fois l'inscription terminée. La gestion des crédits de formation continue directement sur la plate-forme serait une fonctionnalité encore plus apprécié ! Mais c'Est déjà super!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Dr.

Used the software for: Less than 1 year

### "Fourwaves support review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

The staff has been amazing. \[sensitive content hidden\] , in particular, has been outstanding. I was helped so many times, and in a quick fashion. Very kind and competent employee! Deserves a big raise :)

Pros

How accessible and user friendly everything is! I also really appreciated how quickly the support staff answered when I had a question or two.

Cons

Honestly there isn't much to say about this. My experience has been nothing short of great, and I will strongly recommend it to others in the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Coordonnateurs aux événements

Used the software for: 1-3 years

### "Globalement satisfait, avec un beau potentiel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2026

Dans l'ensemble, Fourwaves est une solution solide que nous recommandons, avec la conviction que les améliorations à venir renforceront encore davantage son potentiel.

Pros

Le support client est particulièrement réactif et efficace. L'équipe prend le temps de comprendre nos besoins et d'apporter des solutions concrètes rapidement. C'est un vrai point fort.

Cons

Certaines fonctionnalités mériteraient d'être développées, notamment dans la gestion des inscrits. Des outils plus avancés pour filtrer, segmenter ou exporter les données des participants nous permettraient de gagner un temps considérable et de simplifier nos processus administratifs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Comms

Used the software for: 1-3 years

### "The First Joint Conference of AfMS-IFMS-EMI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

Pros

From the beginning, the Fourwaves team was highly responsive, professional, and solution-oriented during the administration of our conference. Although the event moved from 2025 to 2026, Fourwaves honored the original agreement without additional charges, which we greatly appreciated. A special thank you to \[sensitive content hidden\] for the exceptional support throughout the process despite our +7 hour time difference; communication always remained smooth and reliable. What stands out most about Fourwaves is their commitment to continuous improvement, with new features constantly being introduced. We also appreciate that our conference website will remain live indefinitely, preserving valuable conference records for years to come.

Cons

My only challenge with Fourwaves was realizing halfway through planning that the platform could already do things I had been stressing about manually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Project Manager

Used the software for: Less than 1 year

### "Excellent support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 1, 2026

Great experience with setting up registration and payments for our event. We will continue to use them in the future.

Pros

The email support was incredibly thorough, and they were able to get back to me super quickly about any questions I had.

Cons

A few things are locked behind the bigger paywall, but that's to be expected. A preview option of these features might be helpful to see if additional features are worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Project Manager

Used the software for: Less than 1 year

### "A wonderful discovery!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2026

Pros

Fourwaves is a highly intuitive and user-friendly platform that offers and array of customizable options that allow you to tailor their website to your specific event's needs. My team and I found their customer service and support to be very helpful and efficient. I would recommend to anyone hosting an event with multiple stakeholders and stages.

Cons

The aesthetic elements of the website are less customizable than the options related to operations. I did appreciate having the opportunity to include images, videos and to select my theme colour.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chriss H.

Manager, Conferences and Events

Used the software for: 3-5 years

### "Unmatched Customer Success and a True Partnership"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2026

My experience with Fourwaves over several years has been consistently positive and continues to improve. The platform has grown alongside my needs, and it’s clear that customer feedback directly informs their development roadmap. From the very beginning, the leadership team has been remarkably accessible. \[sensitive content hidden\] were the two individuals I initially worked with, and that same openness, responsiveness, and care for the customer still defines the organization today. As a Quebec-based Canadian company, Fourwaves brings a strong sense of partnership, accountability, and pride in their work. They do not just provide software. They provide support, collaboration, and trust. I view Fourwaves as a true partner in my conference planning process.

Pros

Fourwaves’ commitment to customer success is truly exceptional. What began for me as an abstract management tool has evolved into my primary conference website and registration platform, largely because of the people behind the product. The customer service is, without question, the best I have experienced in my career. Their team is incredibly responsive, collaborative, and genuinely invested in finding solutions. While the platform may not always have every “bell and whistle” out of the box, they consistently work with you to find smart workarounds and practical solutions that meet your needs. That willingness to partner and problem-solve makes a huge difference. I want to specifically acknowledge \[sensitive content hidden\], Customer Success Manager. \[sensitive content hidden\] sets an incredibly high bar. He is knowledgeable, friendly, responsive, and always willing to go the extra mile for the client. Working with him is an absolute pleasure, and he elevates the entire Fourwaves experience.

Cons

Compared to some larger platforms, Fourwaves may not always lead with flashy features or rapid-fire innovation. That said, this is largely offset by their openness to feedback, continuous improvement, and hands-on support. They listen, adapt, and evolve thoughtfully rather than chasing trends.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Research Associate

Used the software for: 3-5 years

### "The Fourwaves team continues to save us time and effort by proactively understanding and adapting to what we need."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Working with Fourwaves is like working with a bonus member of our team. They genuinely care about the success of our events and take the time to think through issues and look for improvements. We have saved hours of time using their platform instead of trying to figure things out for scratch ourselves. It lets us focus on our core work because we know we're in good hands.

Pros

Fourwaves is a Canada-hosted, bilingual, and customer-focused solution to engaging our distributed, interdisciplinary, and diverse pan-Canadian community. Their interface is simple to use for organizers, intuitive for users, and integrates well with our finance systems. Most of all, they take the time to understand our goals and limitations as a small grant-based project. They have been extremely responsive when we had issues or ideas for features, and they offer exceptional value for the money with flexible add-ons we can use as needed (and as our funding allows).

Cons

We have to manually enter French translations - it would be nice if there was a way to have auto-translation that we just have to proofread. Maybe a language module add-on could be an option?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Account Director and Sales

Used the software for: 1-3 years

### "Highly recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

Extremely positive experience with their dynamic R&D that is in tune with their clients' needs. They're very committed to continuous improvement, which is great to see and be a part of.

Pros

Support is amazing: responsive, always helpful, go beyond the call of duty. IMO great value for money compared to other products that shall remain nameless. We've been using 4W since 2022 and are looking forward to it getting bigger and better. Super easy and intuitive to configure and use. It's almost scientist-proof, too! Would 100% recommend to clients and peers.

Cons

Website features need improvement--appearance is very drab and customization not quite wide enough. Search functions in submissions, reviews, and reviewers I find underwhelming--in that I have to export to Excel and merge 2 files to get the results I'm looking for. Track chairs shold be able to leave comments, just like reviewers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Project coordinator

Used the software for: 3-5 years

### "Amazing platform for your academic, online and hybrid events!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

Amazing! Will use it again for next events. We like the platform and all its options for registration, payment, schedule, submissions, evaluations, communications with participants, the live app, etc. The customer service is also amazing. Quick response and help.

Cons

The change of the schedule's view, the old one was more practical for us and the touch and drag isn't instinctive for everyone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maxime K.

Co-president of the QNJPI

Used the software for: 1-3 years

### "Fourwaves: Amazing platform to manage events!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

I use Fourwaves since 2023 to manage an annual conference evening on pain research. The students of the organizing committee, of which I am part of, plan the event on a volunteer basis during our graduate studies. The Fourwaves platform is a fantastic tool that allows us to manage the event in a stress-free and reliable fashion.

Pros

The first thing that stands out for me is how \[sensitive content hidden\] and his team are always eager to help us get the best out of our event using their Fourwaves platform. It is easy to communicate with this small yet dynamic and engaging team, and they respond to our questions quickly and effectively. Fourwaves itself is user-friendly and allows anyone to build a customized platform for their event with a professionnal look. The many options available allow us to create different pages for applications, attendance, and our sponsors, so several aspects of the event's organization can be centralized into Fourwaves. Each one of them can be customized and updated in a matter of minutes, which makes this platform a fantastic tool for people with limited experience in coding and website management who want to plan medium to large-scale events.

Cons

I believe it would be helpful to showcase all the platform's functionnalities via email to the page managers or via pop-ups on the screen, as I still discover new ones from time to time that would have helped me beforehand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager - Research and Operations

Used the software for: 3-5 years

### "Great Platform & Great Support Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

Fourwaves proved to be a dependable and well-designed platform for the organization of QEVW. Its structure aligned well with the practical needs of a scientific workshop, enabling efficient coordination of registrations, abstracts, and participant management. Based on this experience, and the fact that the Fourwaves support team is extremely helpful and dedicated, we fully expect to continue using Fourwaves for future editions of the Quebec Extracellular Vesicle Workshop.

Pros

Our experience using Fourwaves for the organization of the Quebec Extracellular Vesicle Workshop (QEVW) was excellent. The platform was intuitive, reliable, and well-suited for managing registrations, abstract submissions, and participant communications in a scientific meeting setting. It significantly streamlined our administrative workload and provided a smooth experience for both organizers and attendees. Overall, Fourwaves proved to be a flexible and efficient solution that we would gladly use again for future academic events.

Cons

While Fourwaves performed extremely well overall, some limitations include reduced flexibility where certain advanced features are tied to higher-tier plans, and reporting tools that could benefit from additional customization. These are minor considerations, often normal to have in any platform, sometimes could be the product of user inexperience, and they certainly do not take away anything from its effectiveness for organizing a scientific workshop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jasmin R.

Communications Officer

Used the software for: 3-5 years

### "The Perfect Platform to Manage Scientific Events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2026

We have been using Fourwaves since 2019 and have been extremely satisfied with the platform. As a large hospital research center, we primarily organize scientific events, and Fourwaves provides an excellent solution for abstract submission and peer‑review management, perfectly aligned with our needs. We highly recommend Fourwaves to anyone considering it for small to medium‑scale events !

Pros

The customer support team is outstanding highly responsive and always ready to assist when needed. The platform’s user interface is intuitive and easy to navigate, which makes adoption seamless for both organizers and participants. From a pricing perspective, Fourwaves offers excellent value for money relative to our needs. The cost structure is transparent and well aligned with the scope and complexity of the scientific events we organize.

Cons

One minor drawback is the limited variety of content blocks available for page layout. Often, we would like better flexibility particularly for image placement, but we need to adapt to the platform’s predefined content blocks. In addition, it would be helpful if content blocks included recommended image sizes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Laboratory Coordinator

Used the software for: Less than 1 year

### "Highly Functional Platform for Academic Conferences with Strong Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

Overall, our experience with Fourwaves has been positive. The platform is well-suited for scientific meetings with complex abstract management and trainee competitions, and it significantly streamlines the organizational process. While there are a few areas where increased flexibility would improve the experience, the functionality, reliability, and customer support make it a strong choice for academic conference management.

Pros

Fourwaves provides an intuitive and well-structured platform specifically tailored for academic and scientific conferences. The abstract submission system is clear for both organizers and participants, and the review workflow is particularly strong. We appreciated the customizable registration categories, competition tracks, and reporting features. The backend dashboard makes it easy to track submissions, registrations, and payments in real time. Their team was responsive and open to feedback, which was helpful during the setup phase.

Cons

Some customization options require support from their team rather than being directly editable by organizers, which can slow down quick changes. Certain financial workflows (e.g., payout timing, integration with institutional accounting systems) require clear upfront coordination to avoid confusion. Additionally, when editing bilingual websites (English and French versions), having two website windows open simultaneously can cause edits not to save properly. This creates confusion and risks overwriting changes, so extra caution is needed when managing multilingual content.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Sr. Dir. Digitial Learning Innovation

Used the software for: 1-3 years

### "Time saving for coordinating submission review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2026

I've had a great experience using the platform, and with the Fourwaves team has always been responsive and helpful.

Pros

Fourwaves has saved me lots of time and helped me easily coordinate submission collection and anonymous peer review with random assignment.

Cons

It's minor, but it would be great if submitters had an option to upload multiple files (versus the submission form only allowing one file upload per question).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Co-directrice

Used the software for: 3-5 years

### "Plateforme FANTASTIQUE avec du vrai monde qui répondent quand t'es coincé"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2026

GÉNIAL c'est vraiment une plateforme faite par du monde qui ont compris qu'ON HAIT ÇA ETRE SERVIS PAR DES ROBOTS.

Pros

Hyper simple à utiliser. Service d'aide EXTRAORDINAIRE. Du vrai monde qui répond à tes besoins. c'est vraiment génial combien c'est simple et utile comme service.

Cons

C'est CHER si vous voulez des options plus personnalisées. Mais le basic, si votre événement est simple, ça fait très la job. Si vous êtes juste un petit organisateur communautaire, vous pouvez les contacter pour avoir un forfait personnalisé. Du vrai bon monde jusqu'au bout des ongles.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Project manager

Used the software for: 3-5 years

### "HIV-AIDS Research Network Annual Symposium "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 15, 2026

We have been working with Fourwaves since 2020. Overall, our experience with Fourwaves was extremely positive. The JQVIH‑2026 conference was a great success, with 110 participants, and Fourwaves played a key role in this outcome. The quality of the platform, combined with strong technical support and excellent teamwork, made the entire process seamless and stress‑free. We would gladly work with Fourwaves again for future editions.

Pros

What I appreciated most about Fourwaves was the high quality of the techno‑web platform and its reliability throughout the event. The system was stable, user‑friendly, and well suited to the needs of a large scientific conference. In addition, the collaboration with the Fourwaves team was excellent: they were professional, responsive, and efficient at every stage of the process, from preparation to live execution.

Cons

There were no significant drawbacks to report. Any minor adjustments needed were handled quickly and effectively by the support team, which minimized potential issues and ensured a smooth experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Coordonnatrice principale des opérations

Used the software for: 3-5 years

### "Un outil efficace et un service client toujours disponible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 9, 2026

L’expérience globale de CentrEau avec Fourwaves est très positive. La plateforme est très malléable et s’adapte bien à nos différents types d’événements. L’équipe de soutien est toujours disponible, rapide et efficace pour répondre à nos questions et nous aider à résoudre les problèmes lorsqu’ils se présentent. Nous utilisons Fourwaves depuis 2019 et nous en sommes toujours très satisfaits. Fourwaves est devenu un outil essentiel pour l’organisation de nos activités.

Pros

Ce que j’ai le plus aimé chez Fourwaves, c’est la facilité d’utilisation de la plateforme. Tout est clair, intuitif et bien organisé, ce qui rend la gestion des inscriptions et des communications très efficace. Cela simplifie vraiment l’organisation des événements et fait gagner beaucoup de temps.

Cons

Honnêtement, il y a peu d’éléments négatifs. Certaines fonctionnalités pourraient être encore plus personnalisables selon les besoins spécifiques des événements, mais dans l’ensemble la plateforme est très facile à utiliser et répond bien aux attentes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Adrien N.

PhD student

Used the software for: 1-3 years

### "User-friendly and reliable platform for event organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2026

I am responsible for managing the Fourwaves page and organizing an event through the platform, which means I use it every year. Overall, my experience has been very positive. Fourwaves is very practical and helpful for organizing events, making it easy to structure information, manage registrations, and communicate clearly with participants.

Pros

Fourwaves is very simple and user-friendly, even for people who are not very familiar with this type of platform. It’s very easy to create pages and organize event information in a clear way. The platform is also intuitive for participants and customers. In addition, the Fourwaves team is extremely responsive and supportive, always available and attentive to users’ needs.

Cons

Overall, the platform works very well and I did not encounter major issues. The only feature I would find useful is the ability to send bulk emails directly from the platform to contact people who have registered for the event.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Program Manager

Used the software for: 3-5 years

### "Extremely easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

Very happy with my experience with Fourwaves. Their customer service is fantastic. Quick to respond and to help with whatever is needed.

Pros

It is extremely easy to set up and user friendly. We hold an annual event that is hosted in different cities across Canada. Therefore the ability to use our same template from one year to the next and to adapt it to our changing needs, is invaluable.

Cons

That there is no App but they have said that they are working on this. Hopefully there will be one soon!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Coordinator, Pre-Awards Office

Used the software for: Less than 1 year

### "Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2026

Aside from the user friendly software, what stood out most was the combination of expertise and kindness—I felt valued, heard, and supported the entire time. It’s rare to come across a place that not only delivers excellent service but also creates such a welcoming and positive atmosphere. Overall, I’m very impressed. I’d recommend this in a heartbeat, and I’m looking forward to using it again and again. Truly a top‑notch experience.

Pros

I had such a great experience. From the moment I got started, everyone I interacted with was warm, helpful, and genuinely interested in making sure everything went smoothly. You can tell they really care, and it made the whole process feel effortless. What I appreciated most was how easy everything was to use. The software is super user‑friendly — nothing complicated or overwhelming. And the best part is how adaptable it is. We’ve been able to tailor it perfectly to our organization’s needs, whether we’re planning events or running competitions. It’s made our workflows so much simpler.

Cons

Some of the more advanced tools took a bit of time to figure out, but once I learned them, they worked well!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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