# Partoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Partoo the right SEO solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237419/Partoo/reviews

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Partoo

4.5 (56)

[View alternatives](https://www.capterra.com/p/237419/Partoo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 8th, 2026

# Reviews of Partoo

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

AB

Anthonio B

Branch ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years.

“I like the fact that you can personalize your review as it makes the customer feel more at urge to write a review.“

March 9, 2023

Mark P

DirectorConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“It's getting less and less common, but when I started using the system (1.5 years ago)“

October 5, 2022

SC

Sandy C

Branch Manager Retail, 51 - 200 employeesUsed the software for: 6-12 months.

“Easy , quick and great reviews coming in - gain more clients and clients are impressed with how easy it is to use“

June 7, 2023

TN

Timothy N

Online fulfillment AgentRetail, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I like PARTOO because it is easy to use , as you can send messages to a multiple clients so to give a good after sell service“

March 27, 2023

lk

leon k

salesHospitality, 201 - 500 employeesUsed the software for: 6-12 months.

“easy to use and great to get feedback on“

June 30, 2023

## Showing most helpful reviews

Showing 1-25 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark P.  
Director  
Construction  
Used the software for: 1-2 years

### "Fantastic system"

October 5, 2022

5.0

Superb, its literally got me to number 1 on google in my area, easy to use. Without a doubt wort the monthly cost.

Pros

Partoo are helpful in guiding me through how to nail my google SEO, staff are always helpful ion our catch up calls, giving me tips on how to constantly do better

Cons

It's getting less and less common, but when I started using the system (1.5 years ago) I encountered a lot of French, on the website, in email communications and calendars links, not critical but a little annoying as I sometimes found it difficult to navigate/understand,

Review Source

TN

Timothy N.  
Online fulfillment Agent  
Retail  
Used the software for: 1-2 years

### "Easy to use"

March 27, 2023

5.0

l have had a very good response from my clients regarding reviews and also very easy to use

Pros

I like PARTOO because it is easy to use , as you can send messages to a multiple clients so to give a good after sell service

Cons

My wording is limited to type on the SMS that is send out.

Review Source

TM

Tebogo M.  
Sales consultant  
Retail  
Used the software for: 2+ years

### "Partoo review"

November 9, 2022

3.0

We have seen more business as we get more numbers of reviews daily

Pros

Instant reply from clients and multiple platform to use

Cons

Some clients only give stars instead of writing a complements

Review Source

Response from Partoo

July 28, 2023

Thanks for your Partoo review! Your feedback is vital. Glad to hear your business is thriving with more daily reviews! Let us know if you need anything.

TK

Tomasz K.  
Sales and Marketing Director  
Automotive  
Used the software for: 1-2 years

### "very comfortable tool"

September 6, 2023

5.0

managing a numeber of locations, review managment, posting and necessery changes

Pros

all businesses in one place, review managment, alerts

Cons

dooesn't work with typical local services such as yanosik

Review Source

AB

Anthonio B.  
Branch Manager  
Retail  
Used the software for: 1-2 years

### "Best Review Booster for your company"

March 9, 2023

5.0

just incredibble.

Pros

I find Partoo very user friendly and easy to use. It does not require a very skillful person to start using the app. I like the fact that you can personalize your review as it makes the customer feel more at urge to write a review. I guess what I like the most is the fact that they give training and make it an effort on making sure you understand how to use the app.

Cons

I cant really pin point what needs to improve as it works better then all of the rest I have used. The live chat is so helpfull that if you have a problem you get a response almost immediately. The staff is so helpfull and friendly and it does not matter what part of the world you from they always give there 100% in getting you sorted.

Review Source

OE

Omar E.  
Project Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Excellent tools and excellent service"

April 21, 2023

4.0

Excellent, is one of our best partners in the company, with a very useful service, excellent source of data and an amazing team

Pros

All the data that can be use for making desitions, the capacity to make changes in low time, and the team is always available for helping us

Cons

Some features are not always clear for peeple that's not expert in the area but the team always take time to explain any doubt

Review Source

Response from Partoo

July 28, 2023

Thank you for the kind words! Excellent tools and service, valuable data, quick changes, and a helpful team. We'll ensure clarity for everyone. Thrilled to be your best partner!

lK

leon K.  
sales  
Hospitality  
Used the software for: 6-12 months

### "awesome app"

June 30, 2023

5.0

Pros

easy to use and great to get feedback on

Cons

nothing as yet, works easy and easy to send

Review Source

Response from Partoo

August 16, 2023

Thanks for the review! Glad you find our app awesome and easy to use for feedback. We appreciate your positive experience

RR

Raguraman R.  
Advisor Digital Marketing  
Retail  
Used the software for: 6-12 months

### "The go to tool for Hyperlocal Strategy"

May 5, 2022

5.0

I am very happy on the overall deliverables and wish the team all the best

Pros

Easy to broadcast hyperlocal information across platforms especially Google My Business and Facebook and handle are ratings and reviews on these platforms in a single window.

Cons

Sometimes, the Reviews and Recommendations are not traceable and difficult to pick up a conversation or identify a review at a later date

Reason for choosing Partoo

Clarity of purpose and focus on key deliverable

Review Source

Response from Partoo

March 30, 2023

Hello Raguraman Thank you so much for this feedback. We aim to be the best solution offering an all-in-one platform, and we are happy you are benefit from both presence management and review management. Best, Partoo

SC

Sandy C.  
Branch Manager  
Retail  
Used the software for: 6-12 months

### "Boost your company today !!"

June 7, 2023

5.0

Easy , quick and great reviews coming in - gain more clients and clients are impressed with how easy it is to use

Pros

Wow Amazing service that has help boost my client tell at my store, client trust the link and it is super easy to use - we have the app open on our desktops, so it is easy to access, and that SMS get delivered immediately to clients while in the store with us - clients are happy to review us!!

Cons

Nothing - it is easy to use, and it simple - sometimes client only put starts and don't write something, but still good for 5 stars better than nothing.

Review Source

GG

Giada G.  
Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Great innovative company"

September 6, 2023

5.0

Great experience and follow up, but after the initial regular meetings I have not heard back. Maybe it would be nice to receive a quartely review of what I should change in my tags or posts to increase the visits to my websites

Pros

I like the possibility to do posts and upload pictures. It's nice the idea of sending reviews request via sms but I've seen no one use it and also the barcode. It's extremely hard to get reviews in the spirituality industry. Easier for shops and restaurants, not appropriated after work of wellbeing or healing.

Cons

Missing the possibility to post on instragram

Review Source

LD

Luigi D.  
Store Leader  
Retail  
Used the software for: 2+ years

### "Fidelizzazione 5 stelle"

October 26, 2022

5.0

Super esperienza di facile utilizzo

Pros

La semplicità di raccolta e gestione delle recensioni. Utilissima ed immediata app e suo utilizzo da mobile

Cons

A volte trovo delle risposte partite in automatico senza averle messe io . Esempio grazie per la sua recensione..

Review Source

IA

Isabel A.  
Analista de Mkt digital  
Automotive  
Used the software for: 6-12 months

### "Gran aliado para la presencia online de tu negocio"

November 30, 2021

4.0

La experiencia ha sido muy satisfactoria, nos ha permitido recuperar fichas y crear nuevas en tiempo record.

Pros

El servicio es excelente, cuentas con un equipo muy capacitado y dispuesto a brindar soluciones. Los tiempos de carga de información son muy eficientes y la plataforma muy amigable de usar.

Cons

El proceso de carga de la información o edición de los nombres de los puntos.

Reason for choosing Partoo

La promesa de configuración en tiempos más cortos y la buena referencia que Google nos dio de Partoo.

Review Source

Response from Partoo

November 24, 2022

Hola Isabel Muchas gracias por tu comentario, nos alegra ver que has disfrutado de tu experiencia con nuestra aplicación y del apoyo que recibes de nuestro equipo de expertos. Un saludo, Equipo de Partoo

lF

luigi F.  
direttore di filiale  
Retail  
Used the software for: 2+ years

### "Soddisfazioni ed assi di miglioramento"

January 17, 2023

5.0

Gratificante leggere le recensioni lasciate dai nostri clienti più soddisfatti e costruttivo nel apprendere le esperienze di acquisto meno felici

Pros

La velocità di risposta alle recensioni ed è molto comodo l'utilizzo delle risposte preimpostate

Cons

Per il nostro utilizzo è perfetto, ci aiuta a migliorare e ad acquisire gratificazioni

Review Source

BC

Brunella C.  
Manager  
Supermarkets  
Used the software for: 6-12 months

### "Facilita il mio lavoro"

October 9, 2022

5.0

Ottima

Pros

Facile da usare, velocizza il mio lavoro

Cons

Da migliorare la ricerca per parole chiave

Reason for choosing Partoo

Scelta aziendale

Review Source

SA

Salvador A.  
Comunicación  
Hospital & Health Care  
Used the software for: 1-2 years

### "Buena herramienta para gestionar tu negocio en Google"

October 3, 2022

4.0

Pros

Me parece una herramienta muy intuitiva y fácil de utilizar, que permite optimizar la presencia de tu negocio en Google, sobre todo cuando gestionas varios establecimientos como es nuestro caso. Además, la respuesta del personal de soporte es rápida y siempre están dispuestos a ofrecer soluciones.

Cons

Me gustaría más libertad a la hora de dar atribuciones a otros gerentes dentro de la cuenta, sin limitaciones por grupos de establecimientos.

Review Source

EC

Ernesto C.  
Digital Manager  
Retail  
Used the software for: Less than 6 months

### "Strumento molto utile che consente di ridurre notevolmente i tempi"

October 17, 2022

5.0

Mi ha permesso di avere tutte le pagine aziendali in un unico strumento e soprattutto avere dati aggregati

Pros

Integrazione delle pagine e dashboard per report

Cons

non ho notato ancora punti di debolezza.

Review Source

CL

Claudia L.  
MARKETING  
Banking  
Used the software for: 1-2 years

### "Genial"

September 19, 2022

5.0

Pros

Tener todo en una misma herramienta. La facilidad de subir contenido y hacer publicaciones simultáneas.

Cons

Hay algunas funcionalidades de google que todavía no están, por sacarle un pero.

Review Source

AR

Antonio R.  
Dirección  
Warehousing  
Used the software for: Less than 6 months

### "Fácil de usar y bastante completo"

September 14, 2022

5.0

Fácil de usar y bastante completo

Pros

Fácil de usar y bastante completo Lo usamos varios usuarios a diario

Cons

El quitar reseñas falsas, es casi imposible

Review Source

GA

Gregory A.  
Payer pour rien des incompétents  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Arnaque, incompétent "

February 18, 2023

1.0

Pros

Rien car je paye pour rien avoir même pas de réponse par mail.

Cons

Relationnel, compétences, connaissances, techniques.

Review Source

Response from Partoo

March 10, 2023

Hello Gregory We are so sorry to hear you that. Please get in touch with you dedicated Customer Manager to explore solutions.

LM

Laura M.  
Cordinador marketing  
Veterinary  
Used the software for: 2+ years

### "Todo lo que necesitas de tu ficha de negocio centralizado"

December 18, 2024

5.0

Muy satisfecha, a nivel funcional de la herramienta y a nivel personal con el equipo de soporte y demás compañeros. Ya son 4 o 5? años con vosotros y os recomiendo a todos los compañeros del sector

Pros

Todo está centralizado, encontrar o gestionar cualquier necesidad es super sencillo y además, como tenemos implantada la API, se centraliza todo en la plataforma y es una maravilla.

Cons

Se han eliminado funciones que antes disponíamos (gráficos de reseñas antiguas Vs Nuevas), este material era muy representativo para enviar a las clínicas para que vieran su evolución

Switched from

[Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/)

Al pasarnos de volumen de centros, no recibíamos las notificaciones de las reseñas de los clientes, y no podíamos hacer un seguimiento óptimo de las reseñas.

Review Source

VR

Verified Reviewer  
Digital Media Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Un'ottima piattaforma supportata da un team eccezionale"

December 16, 2024

5.0

La mia esperienza con Partoo è stata molto positiva. La combinazione tra l'eccellente qualità del servizio offerto e la continua innovazione tecnologica rende questa piattaforma una scelta vincente per chi cerca strumenti avanzati e un supporto di alto livello.

Pros

Partoo si distingue per il suo team competente e disponibile, sempre pronto a supportarti in ogni esigenza. Inoltre, il loro sviluppo tecnologico avanzato, con l'integrazione di strumenti innovativi come l'intelligenza artificiale, rappresenta un grande valore aggiunto.

Cons

Non ho riscontrato particolari aspetti negativi nell'utilizzo della piattaforma.

Review Source

SF

STÉPHANE F.  
Gérant  
Renewables & Environment  
Used the software for: Less than 6 months

### "FUYER PARTOO... ESCROQUERIE"

March 12, 2025

1.0

Pros

Offre plaisante au premier abord mais rien ne se passe comme le commercial de PARTOO me l'a annoncé... il ne travaille pas votre référencement mais vous facture leur prestation comme prévu sans scrupule malgré leur incompétence.

Cons

Après 2 mois de facturation chez PARTOO, je constate très rapidement que je ne progresse en rien sur mon référencement naturel sur le Web, je fais donc une réclamation car le commercial qui m'a vendu leur prestation, m'expose clairement quand acceptant de travailler avec eux, tout sera magnifique et que je serai en tête sur les moteurs recherches (Google etc) pour mon activité et ma région après 2 ou 3 mois... seulement tout est faux, ils me répondent par mail qu'ils n'ont pas une obligation de résultat mais ils m'envoient leurs factures mensuels que j'ai bien entendu bloquer en banque sur leurs prélèvements. Car en tant que client, oui je leur réclame un droit de résultat avant de payer leur facture et pour ma part, ils ne travailles pas mon entreprise mais uniquement pour remplir leur compte en banque mais ca ne va pas fonctionner comme cela avec moi. Si une société est dans une situation ou cas similaire similaire, prenons contacte ensemble, ne nous laissons pas faire par cette entreprise.

Review Source

LF

Laura F.  
Digital Marketing Specialist  
Automotive  
Used the software for: 1-2 years

### "Controllo totale e centralizzato sulle tue schede google my business"

December 16, 2024

5.0

Pros

Partoo permette di gestire tutte le schede google my business della tua azienda in maniera veloce ed efficiente garantendoti un controllo totale sulle stesse. Per chi gestisce l'identità digitale di un grande gruppo è uno strumento davvero incredibile grazie anche a tutti i servizi correlati come la risposta alle recensioni.

Cons

L'unica "pecca" di partoo se così si può definire è che per vedere le modifiche su google l'attesa è un po' lunga pertanto va gestito tutto con qualche giorno di anticipo.

Review Source

pP

philippe P.  
Dirigeant  
Marketing and Advertising  
Used the software for: 2+ years

### "HONTEUX => pratiques malhonnêtes, et incompétence des services admins"

November 14, 2024

1.0

HONTEUX => Client et partenaire de Partoo depuis plusieurs mois, nous avons observé une dégradation de la qualité de service. Malgré nos demandes répétées de résiliation par email, la direction et les services administratifs semblent vouloir se jouer de nous en prétextant ne prendre en compte notre demande que lorsque nous aurons été recontacté par chargé de compte..., tout en continuant les prélèvements mensuels. La Manigance dure depuis 3 mois maintenant. Fonder sa réussite sur des pratiques malhonnêtes, c'est malheureusement la voie qu'a choisi Partoo !

Pros

Trop peu malheureusement à comparer du prix demandé.

Cons

Impossible à résilier alors que je suis à la lettre les directives des CGV. La manigance est bien rodée !

Review Source

JR

Jennifer R.  
Social Media Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Partoo 10+"

December 16, 2024

5.0

Pros

La facilità di utilizzo, l'accessibilità e l'interfaccia accattivante

Cons

Ad oggi non ho svantaggi da segnalare!!!

Review Source

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