--- title: "SFTP To Go Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SFTP To Go the right Cloud Storage solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/237425/SFTP-To-Go/reviews/" page_type: "reviews" language: "en" --- SFTP To Go 4.8 (105) [View alternatives](https://www.capterra.com/p/237425/SFTP-To-Go/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of SFTP To Go Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews LH Lindsay H IT Support TechnicianMachinery, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform allows customization, such as adding a company logo, which helps align it with organizational branding.“ January 15, 2026 TA Topher A IT DirectorFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “The management interface can be difficult to navigate at times, which makes routine tasks take longer than expected.“ January 26, 2026 NF Nick F IT Systems AdministratorInternet, 51 - 200 employeesUsed the software for: More than 2 years. “What stands out most is how SFTP To Go hosts a secure, compliance-ready environment (supporting GDPR and HIPAA) without any infrastructure overhead.“ January 14, 2026 CB Chris B Quality AssuranceFood Production, 11 - 50 employeesUsed the software for: 1-2 years. “I personally had a difficult time understanding how to read some of the legal documentation in the terms and conditions.“ January 15, 2026 CC Cat C Delivery ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Ability to share EPHI securely across internal and external stakeholders. Once we create the home folders & accounts, it is an easier way of passing documents.“ May 14, 2025 LS Liza S Product managerInformation Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Retention policy related info can't be found in the support/docs sections.“ February 10, 2026 NF Nick F IT Systems AdministratorInternet, 51 - 200 employeesUsed the software for: More than 2 years. “The platform is highly intuitive, requiring minimal administrative oversight while providing a robust and secure infrastructure for our data transfers.“ January 14, 2026 ML Melissa L Provider Network ManagerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “It won't let me just view a large file through the browser, I have to download it.“ May 9, 2025 ## Showing most helpful reviews Showing 1-25 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gavin H. CTO Computer Software Used the software for: 1-2 years ### "SFTP To Go is a WIN!" August 11, 2025 5.0 The team at SFTP To Go is great. They are attentive, open to new ideas and always ready to engage and help. Building great software is getting easier and easier, but building a great company is rare and I can definitely recommend the team to anyone considering cloud storage needs. Pros The user interface to manage the environment is really next level. It is well designed for both new and pro users. The flexibility of control with branding, user creation, quotas and other advanced features are really a step ahead. Cons I don't really have any big negatives about the product. I've been using SFTP for 25 years, from command line interfaces on self hosted platforms to other vendors and this product is superior. Alternatives considered [Self Hosting](https://www.capterra.com/p/138195/Self-Hosting/) Reason for choosing SFTP To Go Easy to setup and use, no infrastructure to setup Switched from [ExaVault Cloud FTP](https://www.capterra.com/p/175245/ExaVault/) They were bought and the price went way up. Review Source Response from Crazy Ant Labs August 12, 2025 Thank you so much for your feedback! TA Topher A. IT Director Financial Services Used the software for: 1-2 years ### "Great Service at a great value! " January 26, 2026 5.0 Overall, SFTP To Go has been an excellent solution for our needs and a product we genuinely enjoy using. The platform delivers strong value, reliability, and performance, and despite minor administrative quirks, it consistently does what we need it to do. Most importantly, the support team is outstanding—helpful, knowledgeable, and quick to respond—making the overall experience extremely positive and easy to recommend. Pros SFTP To Go provides excellent value for the cost and is extremely easy to set up and use, even with minimal configuration. Storage capacity has never been an issue for our needs, and the service has been consistently reliable. Their support team is responsive and helpful, making the overall experience very positive. Cons The main drawback is administration, as some configuration options are confusing or not particularly useful in practice. The management interface can be difficult to navigate at times, which makes routine tasks take longer than expected. Additionally, email notification rules do not always function consistently, requiring manual verification instead of relying fully on alerts. Switched from [ExaVault Cloud FTP](https://www.capterra.com/p/175245/ExaVault/) Exavault was acquired by files, who use free public certificates that our client rejected, and they tripled the cost. Review Source CB Christian B. Senior Data Engineer Medical Practice Used the software for: Less than 6 months ### "Easy and Intuitive to Learn and Use" August 24, 2026 5.0 This has been a very simple and easy tool to use. It scales well with volume and is easy for technical users to set up integrations. Pros It was very easy to learn how to use and intuitive to set up security and governance. The support team was very responsive and they quickly answered our questions and provided us updates on the beta features. Cons It isn't the easiest to automate or set up programmatically. That might change as they roll out new automation features. Alternatives considered [Couchdrop](https://www.capterra.com/p/235278/Couchdrop/) Reason for choosing SFTP To Go Pricing was a little bit more favorable and had vendor relationship. Review Source JF Jackson F. Senior Software Engineer Computer Software Used the software for: 6-12 months ### "Perfect for Starter Projects and Quick Deployments" February 4, 2025 5.0 I found it very nice for a temporary solution (that for some people and projects could very well be a long term solution), which was very easy to throw in to see how the rest of my application functions. Pros It was incredibly quick to set up, only taking about 10 minutes. Cons The scaling up process seems a bit pricey, but given the simplicity, I think it makes sense. Review Source Response from Crazy Ant Labs February 6, 2025 Thank you so much for your review! CS Chris S. Engineer Financial Services Used the software for: 6-12 months ### "Easy to use, with room for better document previews" September 17, 2026 4.0 My overall experience with SFTP To Go has been good. I appreciate the ease of use and simple product offerings, though I would like better support for viewing documents directly on the page. Pros What I like most about SFTP To Go is its ease of use and the simplicity of its product offerings. The straightforward approach is the main benefit for me. Cons My main frustration is that certain documents cannot be viewed directly on the page. I would like broader document preview support so I can view more files in place. Review Source IC Isaac C. Enterprise Business Analyst Pharmaceuticals Used the software for: Less than 6 months ### "SFTP To Go is great" January 16, 2026 5.0 Overall the positives greatly outweigh the negatives. SFTP To Go is the best SFTP environment that I have ever used. Pros Ease of use was huge, prior to using SFTP To Go we needed to have an entire IT team help set up SFTP folders for us. We would have to request the IT team update things such as folder names, new folders, deleting folders, but now that we use SFTP To Go I can handle all of those things myself! Cons The one thing that gets on my nerves about SFTP To Go is that there is no way to sort the files within the folders of the SFTP. We utilize the SFTP for pharmaceutical claims, and I grab the new document each week, but there is not way to sort newest document to oldest or anything like that, which makes finding each document a little trickier. Switched from [FileZilla](https://www.capterra.com/p/231513/FileZilla/) We needed to implement API connections as well as be able to create and edit our own SFTP folders, which we were unable to do previously. OneTechnology from Georgia recommended your product. Review Source VR Verified Reviewer IT Director Hospital & Health Care Used the software for: 1-2 years ### "An Excellent and Inexpensive Cloud-Based SFTP Server" January 14, 2026 5.0 We've been using SFTP To Go for a little over a year to support file-based integrations with a variety of applications that we use to good success. These exchanges run multiple times daily and the product has worked flawlessly. Compatibility hasn't been an issue, unlike another product that we tried. Overall I find it a good product at a good price. Pros It's very easy to use. We purchased it, set it up, and began using it all in the same afternoon. The interface is intuitive, if a little dated looking. Cons The documentation was a little unclear in certain areas. But a quick email to their support team (who responded quickly) cleared up my questions and got us on track. Alternatives considered [Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/) Reason for choosing SFTP To Go Sharefile offered FTPS for shared folders, but we experienced compatibility issues when setting up automated file exchanges. Review Source EK Eric K. Vice President, Engineering Legal Services Used the software for: 2+ years ### "easy cloud sftp!" January 26, 2026 5.0 Pros it's a super easy cloud based SFTP server, built on buckets that are also accessible programatically, and webhook integration to aid in automation. Cons I think it's just extending features that already exist - extended history for webhook deliveries, better searching/filtering for failures, etc. Alternatives considered [Couchdrop](https://www.capterra.com/p/235278/Couchdrop/) Reason for choosing SFTP To Go cloud integration to pull files from buckets, and webhook automation tools Review Source VR Verified Reviewer IT Director Hospital & Health Care Used the software for: Less than 6 months ### "A Smooth Transition to a Reliable SFTP Solution" September 11, 2026 5.0 Our overall experience with SFTP To Go has been very positive. Setup was quick and straightforward, and we securely migrated our existing processes within a day. Pros SFTP To Go is simple to set up, secure, and easy to manage. We were able to get started quickly without a complicated implementation process. Cons We have not experienced any significant issues with SFTP To Go so far. The service has worked well for our needs and has been reliable. Review Source SJ Steve J. Network Administrator Information Technology and Services Used the software for: Less than 6 months ### "Simple and to-the-point FTP service." September 15, 2026 4.0 Pros Is a simple and straightforward service that does what it is supposed to do without overly complicating things. Cons MFA was a bit clunky if a reset is needed. To reset the MFA code it was necessary to submit a support req. Review Source AM Austin M. VP Data Strategy Marketing and Advertising Used the software for: 1-2 years ### "VP Data Strategy" February 4, 2025 5.0 SFTP To Go has been fantastic. They have worked with us to fine tune their product and pricing to work with our individual use case. Pros Easy to use, affordable, and great customer service Cons Search functionality within directories is sometimes cumbersome. Switched from [Files.com](https://www.capterra.com/p/169203/Files/) Our primary motivation was price and feature set. Review Source Response from Crazy Ant Labs February 6, 2025 Thank you so much for review! PC Phil C. President Sr. Consultant Accounting Used the software for: 1-2 years ### "SFTP to Go meets the challenge..." February 4, 2025 5.0 It resolved some very strong issues we were having with some clients. We were able to achieve full and complete FTP/SFTP and related success. Pros Their support and help when needed. We were able to setup special SFTP folders for some food service clients that had very specific needs. Cons Documentation is a bit weak but usable. No real issues once we learned how to work with the system. Switched from [Files.com](https://www.capterra.com/p/169203/Files/) Cost! The started out affordable then raised the cost to ridiculous. Review Source Response from Crazy Ant Labs February 5, 2025 thank you for your review! DC Dan C. CIO Pharmaceuticals Used the software for: 1-2 years ### "Exouza SFTP To Go Review" February 4, 2025 5.0 We use SFTP to GO for daily file exchange between clients and vendors and, to date, we have had no issues. Much, much better than our previous provider. Pros Very easy to configure with intuitive interface Cons Nothing. It fits our needs very well and is easy to use. Switched from [Files.com](https://www.capterra.com/p/169203/Files/)[AWS Systems Manager](https://www.capterra.com/p/234696/AWS-Systems-Manager/) AWS was far to cumbersome and when we started to evaluate a change, we found SFTP To Go and switched to sole provider. Review Source Response from Crazy Ant Labs February 6, 2025 Thank you for your review! TY Trenton Y. I.T. Manager Telecommunications Used the software for: 1-2 years ### "Top shelf service & support" January 15, 2025 5.0 My SFTPToGo overall experience is nothing but positive. 1st class product and service. Pros The fact that the engineering team will listen and implement changes to make their product better. Cons The pricing model is a little expensive. Alternatives considered [Rebex Buru SFTP Server](https://www.capterra.com/p/264695/Rebex-Buru-SFTP-Server/) Reason for choosing SFTP To Go The price and ease of use was better with SFTPToGo Switched from [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/) SFTPToGo price and administrative overhead was better Review Source Response from Crazy Ant Labs January 16, 2025 Thank you for your review! EM Ellen M. VP of Operations Insurance Used the software for: Less than 6 months ### "User-friendly interface and great service" February 4, 2025 5.0 My account manager has been great, from sales call to setup. He answered my setup questions and made sure my billing account was setup correctly before the trial period ended. Pros It is priced so I can pay for just what I need. With very little IT expertise, I was able to setup the files and credentials within one day to start being able to receive file transfer. Support has been timely and responsive whenever I did have a question. Cons I did not really have anything to say I like the least. My only struggles related to my limited IT expertise. Alternatives considered [Files.com](https://www.capterra.com/p/169203/Files/) Reason for choosing SFTP To Go their product was more than what we were looking for. they did not have just the file transfer portion of the services only Switched from [Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/) ShareFile did not support SFTP protocol, which was requird. Review Source Response from Crazy Ant Labs February 6, 2025 Thank you so much for your review! NC Nayan C. DevOps Engineer Logistics and Supply Chain Used the software for: 6-12 months ### "A reliable hosted SFTP solution on which you can trust" January 22, 2026 4.0 Pros Best thing about SFTPToGo is reliability of its UI and back-end. Very rarely faced some issues (and that due to some network glitch). Otherwise, everything is good! Cons Cost is bit high while comparing to the other competitors which are providing similar features. Otherwise I don't see any other negative point in SFTPToGo's services. Review Source DD Daniel D. Sr Infrastructure and network engineer Furniture Used the software for: 1-2 years ### "SFTP to go when you need an easy sftp site!" February 4, 2026 5.0 good support for dumb quesitons and quick setup and now i have an sftp point for several of my services! Pros The ease of use in the setup, and not having do have a server and port the instance out to our domain Cons nothing i can think of, it does what i wanted it to do. i guess because it isn't free, but my expectations were set when i started and they did what i needed Review Source CL Chris L. Website Support Manager Automotive Used the software for: 6-12 months ### " Rock-Solid, User-Friendly SFTP Solution That Just Works" May 22, 2025 5.0 Our experience has been outstanding. It solved a long-standing need for reliable, secure SFTP access without the hassle of managing our own server. From onboarding to daily use, the platform has been stable, efficient, and exceeded expectations. It's one of those tools that "just works," saving us both time and stress. Pros SFTP To Go is incredibly easy to set up and integrates seamlessly with our workflows. The intuitive UI, secure file transfers, and automation capabilities make it a perfect fit for both technical and non-technical users. The documentation is clear, and customer support is responsive and helpful. Cons Honestly, there’s very little to complain about. If anything, more advanced analytics or usage reports could be a nice future enhancement, but it's far from a dealbreaker. Review Source Response from Crazy Ant Labs May 25, 2025 Thank you for your feedback! MV Mani V. Chief Technology Officer Information Services Used the software for: 2+ years ### "It just works" February 5, 2025 5.0 I needed a simple SFTP storage 4 years ago for us at Novelship, we added SFTP go addon on heroku and we got the storage quickly. I setup it in 2020 and it has just worked since then. I never had to open it again for changing or fixing anything. Pros \- It just works as it should. Every feature that was expected was present. Cons \- None, haven't heed any issues, all works as expected Review Source Response from Crazy Ant Labs February 8, 2025 Thank you for your review! TE Tyler E. Engineering Team Lead Computer Software Used the software for: 6-12 months ### "Great service. Two Thumbs UP!!" February 4, 2025 5.0 Two thumbs up. I would suggest it to anyone that needs an FTP cloud service. Pros Very easy and simple to setup. Their customer support has also been top notch. I've only needed to contact them once, but they were very fast to respond and answered my question clearly. Cons We regularly get disconnect errors. This usually lasts for < 1s so it's not really a true complaint. What we're using the service for does not require ~100% uptime. If it disconnects for a brief second, our automations reconnect seamlessly. Review Source Response from Crazy Ant Labs February 6, 2025 Thank you for your feedback! As for the disconnects - please reach out to our support - we'd love to try and understand the root cause for your issues! JH JOSEPH H. Developer Computer Software Used the software for: 6-12 months ### "Great Company and amazing service" February 4, 2025 5.0 Amazing. Its been on autopilot delivering me my files every day. Never even had downtime Pros The ease of use and the amazing support the team provides Cons Not much. Its just very easy to use but has all the features you need Review Source Response from Crazy Ant Labs February 6, 2025 Thank you for your feedback! HO Holden O. Head of Delivery Information Technology and Services Used the software for: Less than 6 months ### "great product" February 4, 2025 4.0 very positive experience, easy to use and makes it easy to leverage a server for server side calls, serves as very helpful in a lot of scenarios for us. Pros Ease of use and cost, plus the free plan Cons Further complexity or documentation on support Review Source Response from Crazy Ant Labs February 6, 2025 Thank you for your review! We've love to hear more about what you find complex! PP Piotr P. CTO Health, Wellness and Fitness Used the software for: 2+ years ### "Great, Simple, Clean SFTP Product" February 4, 2025 5.0 We've been using it to exchange files with clients and it's gone without a single hitch for 4-5 years now. Pros It's very easy to use and reliable. I've used it for years without a single issue. Cons There are no cons I can think of. It's a solid product. Review Source Response from Crazy Ant Labs February 6, 2025 Thank you so much for your review! KR Kai R. Service Manager Telecommunications Used the software for: Less than 6 months ### "Maintenance backups" February 5, 2025 4.0 Pros The setup process was straightforward and intuitive, with easy-to-follow guides and responsive customer support to help with any questions. Once I got everything set up, the service just worked seamlessly, with fast upload speeds and reliable storage. Cons I’m really disappointed with the storage limits. The service offers a very low storage allowance compared to other providers, and it quickly became a problem as my data grew. Review Source Response from Crazy Ant Labs February 8, 2025 Thanks for your review Kai! As for your plan - please reach out to our team via email or in-app chat and I'm sure we can figure out what's the best plan is for you. Charlie O. CTO Hospital & Health Care Used the software for: 2+ years ### "Excellent service that can reliably be used as part of a broader system" March 22, 2023 5.0 Pros Very easy to set up and has been extremely reliable for my team over the course of ~5 years. We have not had a single issue with downtime or data loss that I can recall. Cons It used to be tightly coupled to Heroku, but that has been resolved and it now has its own platform for sign up and billing. Reason for choosing SFTP To Go SFTP To Go was far easier than implementing our own service (we tried, prior to adopting SFTP To Go) and is fairly priced, making it an easy choice. Review Source Response from Crazy Ant Labs May 10, 2023 Thank you for your feedback Charlie! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.