# Threema Work Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Threema Work Software - reviews, pricing plans, popular comparisons to other Collaboration products and more.

Source: https://www.capterra.com/p/237431/Threema-Work

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# 

 Threema Work Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Threema Work

## What is Threema Work?

Threema Work is a secure and GDPR-compliant business messenger that facilitates mobile communication in companies and organizations. The messaging app is easy to use and doesn’t require a phone number or email address. With Threema Broadcast, companies can reach their entire staff, individual recipients, and external partners with a single click. Threema MDM allows administrators to preconfigure the app and make sure it’s used in line with corporate policies. Threema is a Swiss pioneer with a decade of expertise in secure communication. It is the European market leader in terms of secure chat communication with over three million end users from 8,000 customers. All communication is always end-to-end encrypted, the whole service is based on the “Privacy by Design” credo, and the servers are hosted in Switzerland. “Threema dominates as a privacy-first and flexible business communications app.” The Forrester Wave™: Secure Communications Solutions, Q3 2024

## What is Threema Work used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Threema Work

4.9 (10)

VS.

[4.7 (24,118)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$3

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (10)

Ease Of Use

4.6 (22,673)

Value For Money

4.7 (10)

Value For Money

4.5 (15,240)

Customer Service

4.8 (8)

Customer Service

4.4 (13,501)

## Threema Work alternatives

[4.6 (5,250)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,582)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/237431/Threema-Work/alternatives/)

## FAQs about Threema Work

Overview

### Which roles and teams benefit most from Threema Work?

Threema Work is most used by executives, project and quality managers, IT teams, and client-facing professionals who need secure internal communication. School leaders, counselors, business development staff, and independent professionals use it to coordinate sensitive conversations, manage projects, support staff collaboration, and protect confidential information across daily workflows.

Answer based on 10 reviews

Overview

### What company size and industries is Threema Work built for?

Threema Work is tailored for companies, organizations, schools, and governments, with reviewer usage concentrated in small businesses at 100%. Its top industries are Education Management, Hospitality, and Information Technology and Services, each at 20%, and the most common use case is instant messaging and chat at 43%.

Answer based on 10 reviews

Features and Usability

### What are the key features of Threema Work?

Threema Work offers secure chat and real-time messaging, audio calls, video conferencing, and audio/video messaging for team communication. It also includes file sharing and file transfer, mass notifications, surveys and polls, contact and employee directory management, access controls and permissions, user management, and API support.

Integrations

### Which third-party tools and platforms does Threema Work integrate with?

Threema Work integrates with four third-party platforms for identity and device management: Active Directory Manager, Microsoft Entra ID, Ivanti Neurons for MDM, and VMware AirWatch. These integrations support user provisioning and mobile device administration across enterprise environments.

Getting Started and Support

### What training and onboarding options does Threema Work offer?

Threema Work provides in-person training, live online sessions, webinars, documentation, and videos for team onboarding. These formats support guided instruction, scheduled presentations, written reference material, and self-paced viewing for users setting up and learning the product.

Getting Started and Support

### What customer support options does Threema Work offer?

Threema Work provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. These self-service and ticket-based options give users written guidance and a place to submit questions, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Chat

4.9 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

File Sharing

4.9 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Mobile Access

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Video Conferencing

4.3 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Access Controls/Permissions

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Chat/Messaging

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Threema Work 28 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Ability to make voice calls within the system

Record and send audio and/or video files by online message or chat

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Ability to chat online in real time

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple languages

Create and update newsletter content to increase engagement

Arrange tasks based on the level of priority or urgency

Ability to see if recipient has viewed/opened the message

Engage in direct, instant messaging with customers, users, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Allow multiple team members to edit and work on the same document

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.7 (10)

Free Trial

[View pricing plan details](https://www.capterra.com/p/237431/Threema-Work/pricing/)

Core

$3.00

Per User,Per Month

Professional

$5.00

Per User,Per Month

Value for money

4.7 (10)

4.7

Based on 10 reviews

## Integrations

[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[

Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Alexander K.

Counsellor

Mental Health Care

### "Threema Work is the secure communication app you can trust. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 3, 2024

I was pleasantly surprised by the security offered by Threema Work. It is very useful when communicating with colleagues and clients since I know that all conversations will be kept completely confidential and private.

Pros

I like that my conversations are completely private.

Cons

It was a little bit difficult to set up initially.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Ramon F.

CEO

Hospitality

### "Great Whatsapp Alternative fos Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 6, 2024

Pros

Very easy to use chat app Comprehensive management cockpit for user management

Cons

Looking forward to multi device functionality

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

We were looking for a secure and privacy friendly chat app alternative. Threema has a great reputation and their business version offers, all you need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Robin S.

Geschäftsführer

Industrial Automation

### "Vertrauenswürdiges Tool für vertrauliche Infos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 21, 2022

Pros

Während bei der Konkurrenz der Anbieter und seine verbündeten die Metadaten oder sogar die ganze Kommunikation mitgelesen wird, ist Threema vollständig verschlüsselt und heikle Metadaten fallen kaum an. Das Unternehmen lebt vom Verkauf der App, nicht vom Verkauf von Daten. Bei Threema sind wir Kunde, bei Whatsapp wären wir das Opfer.

Cons

Schade ist, dass man am Desktop Threema nicht für Telefonie und Videokonferenzen verwenden kann. Hier ist z.B. Signal weiter.

Reasons for choosing Threema Work

Leider brauchen wir auch die Konkurrenzprodukte. Es ist nicht möglich, alle Kommunikationspartner von Threema zu überzeugen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lee H.

Project Manager

Hospitality

### "Low cost, high quality. Highly recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 21, 2022

Pros

Threema Work is easy to set up and to learn. It allows us easy communication amongst iOS, Android, Mac and PC devices. Spam messages via Threema are non-existent, in a country with WhatsApp spam messages and extortion phone calls.

Cons

I use Threema internationally, from and within México to the US and UK. México is dominated by WhatsApp and I have found it is difficult to move new customers and users to Threema. People change phones and phone numbers quite often and do not consider it important to back up contacts and conversations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Daniel B.

Qualität und Projektleitung

Hospital & Health Care

### " Alternative zu Whatsapp-Gruppen für berufliche Kommunikation "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2022

Schutz von "sensiblen" Daten

Pros

Benutzerverwaltung zentral über Management-Cockpit (MDM) . Keine persönlichen Telefonnummern und E-Mail nötig. Kompetenter und prompter, freundlicher Support

Cons

Anfängliche Schwierigkeiten mich zurecht zu Orientieren bei so vielen möglichen Einstellungs Parametern

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sven B.

IT-Techniker

Information Technology and Services

### "Schnell, sicher und zuverlässig..., macht was es soll! :-)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2022

Den aller größten Vorteil sehe ich darin, das die Kommunikation in der Firma bleibt, selbst dann, wenn der Mitarbeiter ausscheidet!

Pros

Schnell, sicher und zuverlässig..., macht was es soll..., mehr gibt's dazu eigentlich nicht zu sagen!

Cons

Ein kleines bisschen mehr Schnickschnack wäre schon noch nett..., muss aber nicht zwingend sein! :-)

Reasons for choosing Threema Work

Wozu... Threema Works macht alles was es soll und muss. Es ist absolut zuverlässig und was will ich als Firmenchef mehr!?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OB

Oliver B.

Schulleiter

Education Management

### "Für Schule rechtlich gut! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 19, 2022

DSGVO-konform, optisch chic, leider für normale User (Eltern) kostenpflichtig (negativ ggü. Whatsapp e.a.)

Pros

Die Geschwindigkeit!Die Möglichkeit zur Auftragsverarbeitung ist rechtlich sauber!

Cons

Das Einrichten neuer User ist kompliziert ohne Vorkenntnisse!Der Handytausch von Mitarbeitern ist für mich nicht gut lösbar…

Reasons for choosing Threema Work

Die Auftragsverarbeitung ist mit Threema gegeben!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Ju M.

Mitarbeiter

Education Management

### "Tolle Kommunikationsapp ohne Nummerbindung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2022

Schnelle und umfassende Kommunikation möglichAuch datenschutzsensible Themen mitteilbarSichere Serverstandorte in politisch neutralem Gebiet

Pros

Es braucht keine zusätzliche/eigene/private/... TelefonnummerUmfragen direkt in der App übersichtlich gestaltetNeuvergabe einer gelösten ID (Verhinderung von Karteileichen) unkompliziert

Cons

Verwaltungsapp braucht im ersten Moment etwas EinarbeitungReine Lesefunktion für Nicht-Threema's nicht bekannt

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Sicherer, keine negativen Schlagzeilen in der Presse, Schweiz als vertrauenswürdiger Standort

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Rouven B.

Selbstständiger

Wholesale

### "Rundum Top"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2022

Pros

Ich kann den Nachrichten Empfang auch pausieren

Cons

gibt es keine. Bis jetzt bin ich sehr zufrieden mit der Software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Mirko K.

Business Development

Information Technology and Services

### "Der perfekte Messenger für Unternehmen jeder Größe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2022

Insgesamt halte ich Threema Work für einen hervorragenden Messenger für Unternehmen. Die Benutzeroberfläche ist einfach zu bedienen und verfügt über eine Reihe von Funktionen, die es perfekt für die Kommunikation mit Mitarbeitern machen. Toll ist auch, dass selbst Mitarbeiter, die keinen festen Arbeitsplatz oder kein Firmen-Smartphone haben, mit Threema Work erreichbar sind.

Pros

Das Beste an Threema Work ist, dass es einfach zu bedienen ist. Selbst Mitarbeiter, die noch nicht viel Erfahrung mit Messaging-Software haben, können sich schnell zurechtfinden. Außerdem macht die Vielzahl der verfügbaren Funktionen die Software zu einem idealen Werkzeug für die Kommunikation mit den Mitarbeitern.

Cons

Es gibt nichts, was ich an dieser Software nicht mag. Sie ist perfekt für die Kommunikation mit den Mitarbeitern.

Reasons for choosing Threema Work

Es gibt mehrere Gründe, warum wir Threema Work gegenüber anderen Messenger-Produkten bevorzugt haben. Erstens ist es extrem benutzerfreundlich und hat eine Fülle von Funktionen, die es ideal für Unternehmen machen. Zweitens unterstützt es alle Arten von Mitarbeitern, auch solche, die keinen festen Arbeitsplatz oder ein Firmen-Smartphone haben. Und schließlich ist es erschwinglich und kann an die Bedürfnisse jedes Unternehmens angepasst werden.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/237431/Threema-Work/reviews/)

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