--- title: "Aware Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aware Software - reviews, pricing plans, popular comparisons to other Data Loss Prevention products and more." source_url: "https://www.capterra.com/p/237462/AwareHQ/" page_type: "product" language: "en" --- # Aware Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aware ## What is Aware? Secure your corporate sensitive data with real-time collaboration platform monitoring from Aware. Aware connects to tools like Slack, Teams and Outlook and analyzes messages in real time to surface sensitive information like PII/PHI/PCI, IP, credential sharing and more. Detect more instances of company-sensitive data with rules tailored to your organization’s unique needs, understand the context surrounding violations, and minimize insider threats, blind spots, and shadow IT. ## What is Aware used for? [Digital Forensics](https://www.capterra.com/digital-forensics-software/)[Compliance](https://www.capterra.com/compliance-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.awarehq.com&name=Aware) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aware 3.5 (4) VS. [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.1 (2,325) Value For Money 3.8 (4) Value For Money 3.7 (1,802) Customer Service 4.8 (4) Customer Service 3.9 (1,742) ## Aware alternatives [4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (107)](https://www.capterra.com/p/172645/Teramind/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (4,868)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (103)](https://www.capterra.com/p/210774/ADAudit-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Aware Overview ### What company size and specific industries is Aware built for? Aware is designed for organizations of any size that need to protect collaboration data from data loss, noncompliance, and human error. It is a fit for teams that rely on workplace communication and want better control over security and compliance risks, rather than for a specific industry or sector. Features and Usability ### What are the key features of Aware? Aware includes prioritization and workflow management for organizing work, plus activity monitoring, audit trail, and incident reporting for oversight. It also offers analytics, real-time reporting, dashboards, and alerts/notifications, along with data governance features such as access controls/permissions, encryption, retention management, and eDiscovery. Integrations ### Which third-party tools and platforms does Aware integrate with? Aware integrates with Cisco Webex DX80, Google Drive, Microsoft Outlook, Microsoft Teams, Microsoft Viva Engage, Slack, WorkJam, Workplace from Meta, and Zoom Events and Webinars. These catalog integrations cover communication, collaboration, file storage, and employee engagement platforms used across workplace workflows. Getting Started and Support ### What training and onboarding options does Aware offer? Aware provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs for users reviewing features and setup steps. Getting Started and Support ### What customer support options does Aware offer? Aware offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 677 Data Loss Prevention reviews Capterra reviewers highlight these as the features that matter most when choosing Data Loss Prevention software: - **Data Recovery** (**66%** of reviewers rated this feature as critical) - **Disaster Recovery** (**71%**) - **Monitoring** (**56%**) Aware supports **Data Recovery** and **Monitoring**, giving teams the tools to restore lost information and keep watch over sensitive data activity. However, it does not include **Disaster Recovery**. Instead, it offers other features that reviewers also rate highly, including **Secure Data Storage** (**63%**), **Real-Time Monitoring** (**54%**), and **File Transfer** (**50%**). These capabilities help businesses protect stored data, track issues as they happen, and move files safely, allowing teams to reduce risk and maintain better control over critical information. Compliance Tracking 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Access Controls/Permissions 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Data Import/Export 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Incident Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Investigation Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Oversee people and resources to carry out an investigation Aware 147 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights - Cloud Application Security: Identify and respond to security threats to cloud applications - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Management: Ability to handle large datasets - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - Event Analysis: Investigate security threats and validate malicious activity - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Evidence Management: Administration and control of evidence related to investigations/cases - Faceted Search/Filtering: Faceted Search/Filtering - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - For Enterprises: Designed for large businesses - For Healthcare: Software designed for the healthcare industry - Full Text Search: Search for specific words or phrases within a document or database - Governance: Management of rules, practices, and processes of a company - High Volume Processing: Process and analyze large volume of data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Indexing: Compile and organize data into specific metrics - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Insider Threat Protection: Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates - Intellectual Property Protection: The process of discovering content on the web that is same or similar to logos, trademarks or other proprietary content - Investigation Management: Oversee people and resources to carry out an investigation - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Risk Management: Manage risks related to IT systems - Keyword Search: Identify specific keywords in documents - Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Messaging: Communicate using messages within the system - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Metadata Management: Collect and maintain structured information that describes data or content - ML Algorithm Library: Share, track, and store machine learning models and data. - Model Training: Process of testing an ML algorithm by feeding it training data to learn from - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multimedia Archiving: Archiving documents of different digital mediums - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Part of Speech Tagging: Categorize words in a text with a particular part of speech, depending on the definition of the word and its context. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Personally Identifiable Information Protection: Prevent unauthorized access to personally identifiable information - Policy Management: Create, manage, and track policies and procedures within an organization - Policy Training: Train and educate employees on existing and/or new procedures and policies - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Sensitive Data Identification: Identify sensitive or personal information collected from users - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Survey/Poll Management: Create and administer polls and surveys - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Extraction: Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF) - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Topic Classification: Identify recurrent themes or topics - Topic Clustering: Identify topics to prioritize document research - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.3 (4) 3.3 Based on 4 reviews ## Pricing Value for money 3.8 (4) ### Starting price Free trial not available Value for money 3.8 (4) 3.8 Based on 4 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[ Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[ WorkJam](https://www.capterra.com/p/161323/WorkJam/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 3.5 Based on 4 reviews Filter by rating 5(0) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SM Shanda M. Advisor Oil & Energy ### "Content and Sentiment Monitoring" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 Pros The ability to keep a pulse on employee conversation sentiment has been valuable. Cons I wish there was an easy way to have a line of sight into conversation trends/topics. While seeing popular words is available, it take a bit of effort to drill deeper to find conversation patterns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2022 Thank you for your review. We are happy the Aware platform is providing such great value and we look forward to continuing our partnership and helping you meet your needs. Please reach out to your customer support representative for additional assistance in gaining visibility into conversation trends and topics. TG Tracy G. Comms Manager Hospital & Health Care ### "Topic Reports Are Critical" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 7, 2022 Pros Love being able to pull the exact same report month to month and the ability to add/change criteria for specific searches. Cons I like the keywords feature, but wish it would share more info about the posts they are referring to. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 13, 2022 Thank you for your review. We are so glad you are enjoying the Aware platform and that it's making life a little easier! We look forward to continuing our partnership with you. Please reach out to your customer support representative for additional assistance with keyword searches and gaining the additional insight you need. CE Craig E. Information Management Analyst Defense & Space ### "Aware Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 1, 2022 Useful for what we needed to use it for (monitoring) Pros Customizability for rules; quick catches; ability to view findings in Aware and the application it occurred it; etc. Cons No complaints while using this software program Reasons for choosing Aware N/A - see above Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 9, 2022 Thank you for your review. We look forward to continuing to partner with you! DF David F. Manager, Computer Forensics Automotive ### "Follin Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 31, 2022 Overall pretty decent but could use more options and increased reliability with exporting. Searching within a set is nice but want exports working to provide to investigators for review or if ingesting into an eDiscovery tool a full export to cull within the eDiscovery platform would be needed to be quickly executed. Pros Ability to run quick searches across the enterprise is awesome, even if msg was deleted. Having copies of msgs to run searches through have been great and customer support has been amazing! Cons 1\. More customization in exporting 2. Options to specify context msgs (by # of msgs before and after would be preferred). 3. Marking is spotty and fails quite frequently and have to remark items. Would like a feature to select all msgs for marking vs going from one page to another page just to mark them. Also, maybe not even having to mark msgs. Can we not just export all msgs and apply the marking on export for any msg containing images or files? Cost also seems a little high when compared to full eDiscovery suites. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 3, 2022 Thank you for your review. Aware is always evaluating and adding new features to our solutions. We look forward to partnering with you to learn more about your specific needs and use cases, and will continue adding new features that make our customer's lives easier. - The Aware Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.