--- title: "Full Service Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Full Service Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more." source_url: "https://www.capterra.com/p/237465/Protected-Harbor/" page_type: "product" language: "en" --- # Full Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Full Service ## What is Full Service? Protected Harbor Full Service is a fixed price complete solution for Business Technology issues, including; Ransomware, malware, virus protection, remote cloud access, server hardware costs, support, maintenance, and all IT support costs. This includes 99.99% uptime, proactive monitoring, private cloud backup, 24 / 7 / 365 days a year live support. ## What is Full Service used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Full Service?[Manage this product listing](https://www.g2.com/products/protected-harbor/claim_requests/new?auto=true) ## Full Service Overview Updated September 2026 AI summary Full Service provides small businesses with a cloud-based solution for managing IT operations through a suite of managed service provider (MSP) tools. It offers features such as backup and recovery, remote monitoring, configuration management, and dashboard oversight, along with optional capabilities like IT asset tracking, event logs, and real-time analytics to support ongoing system reliability and visibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Full Service 0.0 VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (374) Value For Money 0.0 (0) Value For Money 4.4 (357) Customer Service 0.0 (0) Customer Service 4.5 (358) ## Full Service alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features AI summary Based on 1,987 Managed Service Providers (MSP) reviews Capterra data shows that buyers of Managed Service Providers (MSP) rank the following features as their top priorities: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) Full Service supports all three features that reviewers rate as most important: **Remote Access/Control**, **Server Monitoring**, and **Remote Monitoring & Management**. Together, these capabilities help businesses manage devices from a distance, keep servers running reliably, and maintain visibility into system health, allowing teams to respond faster to issues and keep IT operations running efficiently. Activity Tracking Track and document all activities across devices, networks, and other systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Backup and Recovery Create backups and provide methods to recover deleted/lost data Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Event Logs A chronological record of actions or occurrences within a network, software, or process Full Service 15 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.