--- title: "CanIPhish Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CanIPhish the right Security Awareness Training solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/237504/CanIPhish/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- CanIPhish 4.9 (65) [View alternatives](https://www.capterra.com/p/237504/CanIPhish/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of CanIPhish Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CD Cezary D CTOComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “We were convinced by its simple interface, extensive configuration options, ease of preparing phishing campaigns, and customer training. And most of all, we appreciate the quick and professional assistance from support when we need something, as well as their openness to customer suggestions and product development.“ December 15, 2025 PS Parker S VP of FinanceEnvironmental Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Seems yall want people to do it solo and use the articles, which is fine but less than ideal.“ June 8, 2026 JH Jason H Systems AdministratorRetail, 51 - 200 employeesUsed the software for: 1-2 years. “It was easy to set up and select various phishing test emails that it randomized over a specified period (I chose one week,) for all our users.“ June 17, 2026 BI Benjamin I Head of ITFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “I am not a fan of badges but they can be disabled so not really an issue.“ June 18, 2026 AV Angelo V Director, Managed IT ServicesInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Our experience with CanIPhish has been excellent from day one. As an IT professional responsible for protecting users and reducing security risk, I've found the platform to be both effective and efficient.“ June 18, 2026 AC Anna C Customer Service SpecialistComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “polish automatic translation is often imprecise“ December 8, 2025 LP Larry P Network Security EngineerInsurance, 51 - 200 employeesUsed the software for: I used a free trial. “The straightforward nature of their pricing model — free from contracts and unnecessary complexity — offers significant flexibility and contributes to potential cost savings for my organization.“ November 25, 2025 MB Matthew B Director of TechnologyPrimary/Secondary Education, 51 - 200 employeesUsed the software for: 1-2 years. “That was something I am unable to cook up.“ June 22, 2026 ## Showing most helpful reviews Showing 1-25 of 65 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Operations Used the software for: 1-3 years ### "Effective security simulation platform, though the UI speed could be improved" November 2, 2026 5.0 Pros CanIPhish offers a robust set of security and threat management features that are incredibly effective for running phishing simulations. The email reporting is detailed and provides actionable insights that help us improve our organizational security posture significantly. It is a powerful tool for vulnerability management that delivers great value for money, making it an essential part of our cybersecurity toolkit. Cons While the functionality of the platform is excellent, the user interface can be a little slow at times, particularly when navigating between different reporting dashboards or generating large-scale campaign summaries. A more responsive UI would definitely improve the overall efficiency of managing our frequent phishing simulation exercises and help save time during day-to-day administrative tasks. Review Source R Reviewer Cybersecurity Governance, Risk and Compliance Manager Used the software for: Less than 1 year ### "An Easy-to-Use and Practical Solution for Cybersecurity Awarenes" November 2, 2026 5.0 Overall, my experience with CanIPhish has been very positive. As someone involved in managing cybersecurity awareness programs, I appreciate how user-friendly and straightforward the platform is, especially when creating phishing simulations, assigning security awareness training, and monitoring campaign results. The platform offers great value for money, with practical features that help us efficiently manage our security awareness initiatives without unnecessary complexity. Another highlight is their customer support team, which has generally been responsive, accommodating, and helpful whenever we need assistance. While there have been minor challenges in coordinating certain administrative and procurement requirements, these have not affected our overall satisfaction with the platform. I would definitely recommend CanIPhish to organizations looking for an affordable, reliable, and easy-to-manage solution to strengthen their employees' cybersecurity awareness. Pros Excellent customer support, value for money, and ease of use. The platform is user-friendly and straightforward, making it easy to manage phishing simulations and security awareness training campaigns. Their customer support team is responsive and helpful whenever assistance is needed. Overall, CanIPhish provides a cost-effective and practical solution for organizations looking to strengthen their cybersecurity awareness programs without unnecessary complexity. Cons So far, I haven't encountered any significant issues with the platform itself. However, there was a minor challenge during our coordination with one of the account executives, particularly regarding the financial and tax documentation requirements in the Philippines. I believe this may have been due to differences in local regulatory processes, communication styles, and possibly cultural or language barriers, which led to some misunderstandings between both parties. While the interaction could have been handled with a little more patience and understanding, I believe clearer communication and better familiarity with country-specific requirements would help improve the overall customer experience. Review Source Vitomir L. Compliance Officer Used the software for: Less than 1 year ### "Easy to use, effective in providing necessary security trainings for internal team" October 30, 2026 5.0 I am fine with it, its useful. Initiating campaigns, follow-ups and reporting is fine, simple and useful. Pros Its simple to setup employee list and initiate campaigns. Like the option to manually close training if person is not able to finish it (illness or some other reason). Cons Maybe I got it wrong, but why limit to 25 employees? When I was looking at models I didn't manage to find option where we can buy license for more than 25 team members. Review Source R Reviewer Security analyst Used the software for: Less than 1 year ### "Easy to use, good value and support" October 28, 2026 5.0 Good experience overall, hadnt have major problems or inconveniences. I remark the good support from Colton, always happy to help us. Pros Colton has been a a great supporter throughout all the months, the platform is easy to use and intuitive. Cons at the beginning we had some difficulties understanding the billing modes, but eventually we sort it out. Review Source R Reviewer Helpdesk Manager Used the software for: 1-3 years ### "Helpdesk Manager" October 28, 2026 5.0 I’m very satisfied with CanIPhish. It’s straightforward to use, offers great value for money, and has helped improve our security awareness. I’d happily recommend it to other organizations looking for a cost-effective phishing simulation and training solution. Pros The platform is easy to set up and use, and the phishing simulations and training are realistic and effective. It’s great value for money, delivering a lot of functionality at a very reasonable price compared to other solutions. Support has also been helpful and responsive. Cons Been using the platform for more than a year now and I haven’t run into any significant issues...... Review Source R Reviewer CEO Used the software for: 1-3 years ### "A Perfect Modern Phishing Platform" October 26, 2026 5.0 It's super easy to use and get started. They provide you all the necessary information to get up and running and the knowledge base is extensive. Pros Super easy to get started, great library of emails, sites, etc. The AI component really makes it robust. Cons Limited attachment capabilities. Would prefer to be able to do benign macros with callbacks to emulate execution. Review Source Ben K. CEO Used the software for: Less than 1 year ### "Great tool for compliance and sec uplift." October 7, 2026 5.0 Overall it has been great, we use it for our customers and internally, we have to for compliance reasons run phishing tests and training and this makes it easy. Pros Great product, easy to use, AI features that are actually useable and the price is pretty reasonable for the value provided. Cons Learning curve when using this for our clients was a little bit of effort, but nto sure how it could be simplified. Review Source R Reviewer REGISTRAR Used the software for: Less than 1 year ### "DONT GET CAUGHT FISHING " July 2, 2026 5.0 MY OVER ALL EXPERIENCE IS GREAT SUCH A WONDERFUL APP TO USE AND AWESOME TRAINING SO EASY TO USE I LOVE IT Pros I LOVE THIS APP AND HOW AFFORADABLE IT IS AND ITS SO EASY TO USE AND SET UP AND HOW THEY GIVE YOU TRAINING RIGHT AWAY IF YOU END UP FALLING FOR THE FISH Cons I LOVE THIS APP SO MUCH AND SOMETIMES YOU CAN FALL FOR THE FISH SO YOU HAVE TO BE VERY CAREFUL BUT THEY GIVE YOU TRAINING RIGHT AWAY Review Source R Reviewer Director of Technology Used the software for: 1-3 years ### "Fast, Easy, Cheap, Robust Phishing Training!" June 23, 2026 5.0 When I first started using CanIPhish it was easy to get into it. The free trial is perfect to figure out how to use it and the integration worked seamlessly. The main draw was the training videos. That was something I am unable to cook up. Super easy to follow and to the point. Keep it up! Pros My favorite part of CanIPhish is that it is affordable and hands-off. You don't have to call or email anyone to get started. Cons Every day they are getting better but I would like more phishing email templates. Maybe new ones as the economy and technology changes. Review Source Jason H. Systems Administrator Used the software for: 1-3 years ### "CanIPhish is a solid, easy to use tool to help test and train your users." June 22, 2026 4.0 Overall, I have had a good experience with CanIPhish. I like the way it works and we have used it for several training campaigns as well as many phishing tests. It is definitely useful for identifying users who are prone to clicking on phishing links and for providing training for those users to help them identify future phishing emails. Pros CanIPhish makes it easy to set up training and testing campaigns for our users. It was easy to set up and select various phishing test emails that it randomized over a specified period (I chose one week,) for all our users. I have also set it up to run on a regular basis, so I don't have to keep creating campaigns, I can just let it run and review the results. Cons I wish there was a way for it to auto synchronize the list from my M365 tenant and keep that list "live". That may be a limitation from M365 as much as from CanIPhish, so it may not be the software's fault. I have had an issue with a lot of the phishing test emails getting marked for user interaction, when it's actually a VirusTotal scan happening on a reported email, so it's a false positive. I am working on creating exceptions for that, and have a bit of a unique set up, so that should get better hopefully as I keep adding the false positive IP ranges to it. Review Source R Reviewer Engineer Used the software for: Less than 1 year ### "Reeling In Results with CanIPhish" December 9, 2025 5.0 My experience with CanIPhish has been excellent. Working for an MSP I have several clients who were in need of this sort of service, so becoming a partner so I could more easily manage them (and resell to them) instead of managing multiple accounts across different tenants is great. The user base of my clients have been receptive to the training and the feedback from testing, and I've already seen a great improvement in their security postures. Pros Pricing is great, customer service has been excellent, and the training modules cover everything we needed. When I onboarded I'm sure I annoyed the hell out of them with all of my questions but they were always quick to respond and super helpful. Cons In a previous life I used one of the bigger cyber security training / testing platforms, and they had some advanced features that CanIPhish currently lacks, HOWEVER they've been very receptive to my requests and suggestions and it seems like their development team is adding additional features all the time. Review Source R Reviewer IT Manager Used the software for: I used a free trial ### "Yes U Can Phish" April 21, 2026 5.0 Colton Tate provided exceptional service from start to finish. He was very knowledgeable about the product and resolved my issue during testing. His support is one of the reasons we decided to sign up with CaniPhish. Pros CaniPhish has been incredibly easy to use, and their support team is outstanding. The platform made phishing simulations and training simple to manage, and the quick help from their staff made the experience even better. Cons The phishing email templates are solid, but the library may feel smaller than competitors with thousands of prebuilt scenarios. Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "great platform - caniphish" March 31, 2026 4.0 Pros contains interactive actions with users, easy to manage different user group and privide different focus based on the needs Cons need to manually set white list, mail admin is needed in order to make things work, if this could be done at caniphish side that would be great Review Source FR Felipe R. Gerente de desarrollo comercial cibersguridad Used the software for: 3-5 years ### "Best in class training and phishing platform" June 22, 2026 5.0 I have been user and administrator con caniphish instance here in our MSP for more than 3 years. I have never had a trouble that has not been solved quickly and effectively. Caniphish is intensive in development so there is always improvements and new features that are really useful for day to day campaigns. Pros ease of use, effectiveness in distribution, problem solving speed and customer service. Development on new features are innovative and useful. Cons Nothing, if there was any issue with caniphish it has been already solved, and fi there is going to be some issue, it probably be fixed in no time. Review Source R Reviewer Head of IT Used the software for: 1-3 years ### "Awarness training on autopilot" June 22, 2026 5.0 We're very happy with the product. It's cyber awarness training on autopilot, which makes it convienient for us. The user feedback is also good and in my opinion the length of the trainings is appropriate. Pros The onboarding and setup was very easy and quick. It's well documented and if you need help they are happy to help in a call. Cons I am not a fan of badges but they can be disabled so not really an issue. Apart from that nothing to complain about. Review Source R Reviewer Cyber Security Used the software for: Less than 1 year ### "CaniPhish Reviews" January 26, 2026 4.0 Overall, my experience with CanIPhish has been quite good so far. The platform delivers what it promises, is straightforward to manage, and provides solid phishing simulation features for training purposes, with only minor areas needing improvement. Pros CanIPhish offers excellent value for money compared to similar security awareness tools. The platform is easy to use, and the customer support team is responsive, helpful, and quick to resolve questions or issues when they arise. Cons One limitation is the user list management. Currently, user lists cannot be renamed once they are created, which makes organization harder over time, especially when managing multiple campaigns or departments. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Does what it says on the tin" June 19, 2026 5.0 Positive experience throughout. Pricing, payment options, and ease of use and setup are the major winning factors. Pros A solid, cost effective and very usable phishing simulator. Pragmatism in subscription model makes a real unique contender amongst the more mainstream platforms which can be very rigid on their subscription models. Cons Not many that I can think of. The platform operated as expected in our experience. Maybe customise the standard content libraries to suit clients in Europe as well not just North America, and also across more industry sectors. Review Source Stephen M. CTO Used the software for: Less than 1 year ### "Great product with great support" November 25, 2024 5.0 Only just onboarding now, but seems a great product with lots of features. Pros Super helpful support service. Had a couple of small tweaks they needed to make for us on sign-up - they were very responsive..a matter of hours not months to get sorted. Cons Nothing so far, as only onboarding and has been a very positive experience so far! Review Source R Reviewer Director - Cyber Security Consultant Used the software for: Less than 1 year ### "From 0 to phishing in 15 minuites" April 10, 2024 5.0 Seb and the team have done an amazing job bringing the product to market and have been prompt, friendly and helpful every step of the way. I would highly recommend checking it out, in particular with the 10-user free tier. Pros What I liked most about Caniphish is its speedy setup, affordable pricing, and convincing email templates, making it an efficient and cost-effective phishing simulation tool Cons There are still a few rough edges on some automation steps in the backend, which I am sure will be ironed out shortly. Review Source R Reviewer Security Engineer Used the software for: Less than 1 year ### "Can I Phish - 5 stars." December 4, 2025 5.0 Outstanding, they allowed us to PoC in our own time and ask as many questions as we wanted. Once we were onboarded they ensured we were on track and checked in every couple of weeks or so. Pros There are multiple things great about Can I Phish. Firstly, the product is solid, it allows for customisable campaigns to be run or you can select from a massive list of pre-built ones that will do the job too. They are constantly pushing new features without compromising on quality. Secondly, the team. Having personally met most of the team at conferences they are great people, always willing to help with support questions within a few minutes of asking. Cons One thing that could be improved is the browser fingerprinting to better sift through FP's although I believe a product request has already been raised for this. Review Source R Reviewer Security Analyst Used the software for: 1-3 years ### "CanIPhish - Northstar Technology" December 16, 2025 5.0 Pros We have been using the CanIPhish platform for performing Phishing Simulations for our clients for over a year now and we are very pleased with the User-friendly platform, the amazing support and the features which the platform provides at such reasonable pricing. Cons We are pleased to say that we are yet to find any cons with the CanIPhish platform and it's amazing team. Review Source R Reviewer Head of Operations Used the software for: Less than 1 year ### "Super pleased!" June 22, 2026 5.0 Pretty straightforward onboarding process, and easy to set up and configure testing, phishing, and reporting. Great value for money. Pros The platform is incredibly cost-effective and affordable. It's simple to use and was an easy process enquiring for the services. Cons It is a bit more in-house work than other providers to set up and set campaigns, but for the low cost, that is fine! Review Source Lachlan W. Information Security Lead Used the software for: Less than 1 year ### "Powerful and simple tool" August 14, 2023 5.0 Super positive, team is very responsive, platform is really easy to use Pros I really loved the simplicity of the tool, it took me less then 30 minutes to set-up the base platform ready to send phishing campaigns and also for user reporting, and now if we need to do a tailored campaign and Training activity it takes me less then 5 minutes. Cons Honestly wish I could leave this blank, I have had a few issues with the UI but every time I raise them with \[sensitive content hidden\] and the team they are either already working on it, planning to work on it, or fix it up in a matter of days (at most) Review Source R Reviewer IT Administrator Used the software for: Less than 1 year ### "Great for identifying vulnerable employees" December 12, 2022 5.0 It's been great so far. I've already identified a few employees that fell for phishing emails. We'll be educating them on how to identify these in future. Pros Step by step instructions on how to whitelist the emails in Google Workspace. This helps so that none of the phishing emails end up in a SPAM folder. Cons Maybe I haven't dug deep enough but I would like notifications every time a target is compromised.I would also like the option to pay per use eg. pay for each email sent instead of a fixed monthly fee. Review Source R Reviewer IT Security Specialist Used the software for: I used a free trial ### "Great tool for phishing education" November 9, 2022 5.0 The portal is easy to use and very straightforward. Pros The software is easy to use and does not require many configuration changes on client sites. This is particularly a problem for quick security evaluations, where DNS MX entries must be changed. Moreover, templates can be heavily customized, which is great. Cons The pricing is rather high for the limited logging functionality. Review Source Similar Products Featured