# CanIPhish Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CanIPhish the right Cybersecurity solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237504/CanIPhish/reviews --- CanIPhish 4.9 (56) [View alternatives](https://www.capterra.com/p/237504/CanIPhish/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of CanIPhish Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CD Cezary D CTOComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “We were convinced by its simple interface, extensive configuration options, ease of preparing phishing campaigns, and customer training. And most of all, we appreciate the quick and professional assistance from support when we need something, as well as their openness to customer suggestions and product development.“ December 15, 2025 André A CISOTelecommunications, 11 - 50 employeesUsed the software for: I used a free trial. “Costs seem to be in accordance with other similar tools in the market, but it all seems a bit too expensive for the benefits-to-cost ratio that small organizations take from it.“ January 13, 2023 LP Larry P Network Security EngineerInsurance, 51 - 200 employeesUsed the software for: I used a free trial. “The straightforward nature of their pricing model — free from contracts and unnecessary complexity — offers significant flexibility and contributes to potential cost savings for my organization.“ November 25, 2025 LM Lindon M OperationsWholesale, 201 - 500 employeesUsed the software for: Less than 6 months. “It helps us achieve our Security goals for SOC and other compliances, pretty cheap compared to others as well.“ December 15, 2025 Taylor S Cyber Security Operations SpecialistEntertainment, 501 - 1,000 employeesUsed the software for: 6-12 months. “The documentation allowed us to onboard into our complex environment in a matter of hours rather than days, and there have been no technical issues or errors at all.“ September 29, 2024 ## Showing most helpful reviews Showing 1-25 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Billy P. Engineer Computer & Network Security Used the software for: Less than 6 months ### "Reeling In Results with CanIPhish" December 4, 2025 5.0 My experience with CanIPhish has been excellent. Working for an MSP I have several clients who were in need of this sort of service, so becoming a partner so I could more easily manage them (and resell to them) instead of managing multiple accounts across different tenants is great. The user base of my clients have been receptive to the training and the feedback from testing, and I've already seen a great improvement in their security postures. Pros Pricing is great, customer service has been excellent, and the training modules cover everything we needed. When I onboarded I'm sure I annoyed the hell out of them with all of my questions but they were always quick to respond and super helpful. Cons In a previous life I used one of the bigger cyber security training / testing platforms, and they had some advanced features that CanIPhish currently lacks, HOWEVER they've been very receptive to my requests and suggestions and it seems like their development team is adding additional features all the time. Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[PhishER](https://www.capterra.com/p/229206/PhishER/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)[Hoxhunt](https://www.capterra.com/p/233248/Hoxhunt/) Reason for choosing CanIPhish Price, ease of use, other platforms I looked at that you don't list like GoPhish were the right price (free) but the cost of ownership overall would have been higher. Review Source JM John M. IT Manager Automotive Used the software for: I used a free trial ### "Yes U Can Phish" April 17, 2026 5.0 Colton Tate provided exceptional service from start to finish. He was very knowledgeable about the product and resolved my issue during testing. His support is one of the reasons we decided to sign up with CaniPhish. Pros CaniPhish has been incredibly easy to use, and their support team is outstanding. The platform made phishing simulations and training simple to manage, and the quick help from their staff made the experience even better. Cons The phishing email templates are solid, but the library may feel smaller than competitors with thousands of prebuilt scenarios. Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)[Huntress](https://www.capterra.com/p/229839/Huntress/) Reason for choosing CanIPhish Supporting the underdog. Most important for us was pricing. Review Source Kevin C. Project Manager Retail Used the software for: Less than 6 months ### "great platform - caniphish" March 30, 2026 4.0 Pros contains interactive actions with users, easy to manage different user group and privide different focus based on the needs Cons need to manually set white list, mail admin is needed in order to make things work, if this could be done at caniphish side that would be great Alternatives considered [Phished](https://www.capterra.com/p/240196/Phished/) Reason for choosing CanIPhish flixibility Review Source AU Abhijeet U. Founder and CEO Information Technology and Services Used the software for: Less than 6 months ### "Exceptional Customer Success | A Trusted Partner for Security Awareness Programs" June 9, 2026 5.0 Pros We had an excellent experience with the CanIPhish support team. They were highly responsive, professional, and supportive throughout onboarding, implementation, and campaign execution. Their timely assistance played a key role in the successful rollout of our first phishing awareness program. Cons It will be good if we can have more granular admin roles specific to only campaigns or billing admin or content management. Rest everything is great! Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Ease of deployment and Customer Support. The overall support and Knowledge base stood out Switched from [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) Customization is the key, and massive difference in cost as well Review Source LP Larry P. Network Security Engineer Insurance Used the software for: I used a free trial ### "Customer Service Review for Colton Tate and Team Members" November 25, 2025 5.0 I would like to formally commend Colton Tate and the entire team for the exceptional level of service and professionalism they have demonstrated throughout our interactions. Their consistent communication, timely updates, and willingness to provide thorough support have been greatly appreciated. Throughout what has been a detailed evaluation process, the team has remained patient, attentive, and highly knowledgeable. Every representative I engaged with took the time to clearly explain the various pricing options available for an organization of my size, ensuring I had a complete understanding of each component. Their commitment to presenting the most suitable and cost-effective solution reflects a level of dedication and customer focus that stands out. The straightforward nature of their pricing model — free from contracts and unnecessary complexity — offers significant flexibility and contributes to potential cost savings for my organization. This transparency enabled me to confidently present the project to my leadership, where the proposal was well received due to its clarity and financial advantages. I also appreciate the team's encouragement to create a free account to test and demo the product internally. This opportunity demonstrates both their confidence in the platform and their commitment to ensuring that clients can make informed decisions based on firsthand experience. Overall, the professionalism, patience, and customer-centric approach exhibited by this team have been exemplary. I look forward to continuing to work with this outstanding group and highly recommend their services to anyone seeking a high standard of customer engagement and support. Pros I greatly appreciate the flexibility of the pricing options, as well as the ability to create a free account to thoroughly test the product before making a commitment. Cons I have not encountered any drawbacks so far. My experience with the product has been positive, and everything has performed smoothly during my evaluation. The features work as expected, the interface is easy to navigate, and the overall usability has been straightforward. While all products can evolve over time, I have not identified anything that I would consider a concern based on my current use. Overall, the product has met my expectations and has delivered a solid experience. Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Primarily due to the cost-effectiveness, ease of use, and the ability to create a free account Review Source JF James F. Senior Systems Administrator Information Technology and Services Used the software for: 6-12 months ### "CanIPhish, absolutely you can." December 13, 2025 5.0 Overall it's hard to beat. Great service, great modules & support, constant improvements and updates coming through in the pipeline, and to support another local business that happens to be close is a huge win. Very happy with the system, and the price is perfect per user to be able bring this training to clients. Pros Constant improvements & updates, great support when needed. Overall a one stop shop for Phish training and testing. Very easy to use and setup campaigns, the white-labeling and customization is great to resell to clients. Cons Any issues were at the earlier days and have all been fixed. CanIPhish and the team are very receptive to suggestions and are often already implementing into their systems. The timing of when Phishes get handed out can be a little backwards with regards to the times it delivers, but I think that is also getting some improvements soon. Alternatives considered [usecure](https://www.capterra.com/p/244556/usecure/) Reason for choosing CanIPhish Better support, better features and friendlier interface. Switched from [usecure](https://www.capterra.com/p/244556/usecure/) More features and better interface. Previous company often very pushy with phone calls (And still are) Glad we made the switch. Review Source AD Alejandro D. Cybersecurity Specialist Computer Software Used the software for: 6-12 months ### "CanIPhish: The Best Security Awareness Tool on the Market" December 16, 2025 5.0 Feedback from both senior management and employees has been overwhelmingly positive, and we are surpassing all our KPIs. We couldn’t recommend it more. Pros By far the best customer support we have experienced. The team is always responsive and provides thorough assistance, even under challenging timelines. The platform is so easy to use. Security awareness has never been easier. On top of that, they offer the most competitive pricing on the market. After months of research, we found no other solution offering this level of functionality at such a competitive price. Cons Nothing. They already have detailed guides for everything, and if something isn’t covered, they’ll create a custom one for you. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Price and customer service. KnowBe4 is a great product too, but the price is at least 5 times higher and their sales team is way too pushy. Review Source Vera T. Cyber Security Information Technology and Services Used the software for: Less than 6 months ### "CaniPhish Reviews" December 14, 2025 4.0 Overall, my experience with CanIPhish has been quite good so far. The platform delivers what it promises, is straightforward to manage, and provides solid phishing simulation features for training purposes, with only minor areas needing improvement. Pros CanIPhish offers excellent value for money compared to similar security awareness tools. The platform is easy to use, and the customer support team is responsive, helpful, and quick to resolve questions or issues when they arise. Cons One limitation is the user list management. Currently, user lists cannot be renamed once they are created, which makes organization harder over time, especially when managing multiple campaigns or departments. Alternatives considered [Barracuda Security Awareness Training](https://www.capterra.com/p/178502/Barracuda-PhishLine/) Reason for choosing CanIPhish Less expensive, UX/UI friendly, excellent customer supports Switched from [Trend Micro](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/) Because too expensive from Trend Micro One Review Source PS Parker S. VP of Finance Environmental Services Used the software for: Less than 6 months ### "Would Highly Recommend" June 8, 2026 5.0 Pros Customer Support Ease of Use Learning Curve Reporting dashboard is solid and already gave us insights off the baseline phishing test Cons Not much to report. It was helpful having Colton on live to help setup. Seems yall want people to do it solo and use the articles, which is fine but less than ideal. Colton went above and beyond Review Source RK Richard K. Technical Director Computer Software Used the software for: Less than 6 months ### "Perfect fit for phishing training campaigns" February 22, 2024 5.0 The team offered immediate help with onboarding which wasn't actually required because they've really focused on making it simple to do yourself. Pros The no-questions-asked free tier meant that I could evaluate the product with no barriers. The set-up instructions made a potentially complex process straightforward, and within 15 minutes I was running my first campaign. This compares with other vendors where I was forced through Calendly sign-ups, or had 'trials' that were hard to configure. Cons Nothing that I can think of - it genuinely has met our needs 100% in a cost-effective, straightforward way. Alternatives considered [PhishER](https://www.capterra.com/p/229206/PhishER/)[Phished](https://www.capterra.com/p/240196/Phished/) Reason for choosing CanIPhish I could evalute the product immediately, it worked out of the box and delivered the exact functionality needed for a very reasonable price. Review Source Response from Can I Phish February 25, 2024 Thanks for the great feedback Richard! VR Verified Reviewer Data Controller Religious Institutions Used the software for: Less than 6 months ### "First time user." December 13, 2025 5.0 As an organisation finding the correct option meant trying a few out. Canipish was the most user friendly from my point of view. For a charity organisation cost is aa big concern but pleased to say thus fits the budgets Pros As an organisation we have recently signed up to Canipish, the ease of use in regards to dashboard makes things user friendly. The initial Customer support prior to joining made the difference in bugs and issues. Without a doubt great value for money on annual payments. Cons Not found any yet. There is a limit to phishing template’s on free version but once moving into paid version there is a wide choice. Review Source ZA Zahri A. Managing Director Computer & Network Security Used the software for: Less than 6 months ### "CanIPhish review from a Cybersecurity Admin" September 30, 2023 5.0 Pros What I liked most about CanIPhish is its user-friendly interface and powerful phishing detection capabilities. It provides an easy way to assess and improve cybersecurity by identifying potential phishing threats. The detailed reports and real-time alerts ensure that I can take swift action to protect my online security. CanIPhish is a valuable tool for anyone concerned about phishing attacks. Cons I wish there was something I could type here but fortunately there is one, whenever I came up with something I needed, and I contacted \[sensitive content hidden\], all those features were already available. Review Source AD Alexei D. Offensive Director Computer & Network Security Used the software for: 1-2 years ### "It just works! The platform does everything you need without the fluff of 10000 useless features" October 16, 2022 5.0 Very positive! Pros The support for this product is excellent! \[SENSITIVE CONTENT\] is extremely responsive and helps to work out any issues promptly. Cons Building custom landing pages cannot be done inside the platform. You need to host the page yourself and link to it from CanIPhish. Reason for choosing CanIPhish It is supported and constantly being improved. I wanted to avoid managing an internal piece of software if I could. Review Source SK Sergey K. Information Security Officer Hospital & Health Care Used the software for: I used a free trial ### "Amazing phishing templates" November 18, 2022 5.0 Pros Volume of services available in free version is astonishing!!! Message templates are comprehensive and suit modern phishing techniques. Ive rolled out phishing training for a whole company a) with no single customization, b) with minimal time I ever spent on such exercises, c) and for free!!! Quality of both campaign and reporting appeared to be even higher than in some paid products I had experience before. IMHO, the best tool for small businesses Cons I didn't check quality of training material yet Review Source MP Muthukannan P. Cybersecurity and compliance manager Computer Software Used the software for: I used a free trial ### "Good solution " January 13, 2023 5.0 Pros Affordable cost and best service when compare to other phishing tools on the market. Cons Really I didn't see any cons.May be if I use daily I might ping point some cons. Review Source JH Jason H. Systems Administrator Retail Used the software for: 1-2 years ### "CanIPhish is a solid, easy to use tool to help test and train your users." June 17, 2026 4.0 Overall, I have had a good experience with CanIPhish. I like the way it works and we have used it for several training campaigns as well as many phishing tests. It is definitely useful for identifying users who are prone to clicking on phishing links and for providing training for those users to help them identify future phishing emails. Pros CanIPhish makes it easy to set up training and testing campaigns for our users. It was easy to set up and select various phishing test emails that it randomized over a specified period (I chose one week,) for all our users. I have also set it up to run on a regular basis, so I don't have to keep creating campaigns, I can just let it run and review the results. Cons I wish there was a way for it to auto synchronize the list from my M365 tenant and keep that list "live". That may be a limitation from M365 as much as from CanIPhish, so it may not be the software's fault. I have had an issue with a lot of the phishing test emails getting marked for user interaction, when it's actually a VirusTotal scan happening on a reported email, so it's a false positive. I am working on creating exceptions for that, and have a bit of a unique set up, so that should get better hopefully as I keep adding the false positive IP ranges to it. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish CanIPhish had more to offer for less cost than the competitor that I checked into. Review Source AV Angelo V. Director, Managed IT Services Information Technology and Services Used the software for: 1-2 years ### "The Most Effective Security Awareness Training Platform We've Used" June 18, 2026 5.0 Our experience with CanIPhish has been excellent from day one. As an IT professional responsible for protecting users and reducing security risk, I've found the platform to be both effective and efficient. The phishing campaigns are realistic, the training content is relevant, and the reporting provides actionable insights that help us continuously improve our security awareness program. We've seen increased user awareness and more proactive reporting of suspicious emails. The platform delivers tremendous value and has become an important part of our cybersecurity strategy. Pros CanIPhish makes security awareness training engaging, realistic, and incredibly easy to manage. The phishing simulations are highly customizable, and the platform provides clear reporting that helps identify user risk and measure improvement over time. Loved the setup process! It was straightforward, and the user interface is intuitive enough that our team was productive almost immediately. I also appreciate that the platform focuses on real-world attack scenarios rather than generic training content. Customer support has been responsive and knowledgeable whenever we've had questions. Cons There is very little to dislike. Some organizations may initially find the extensive customization options a bit overwhelming because the platform is so feature rich, but once you become familiar with it, that flexibility becomes one of its greatest strengths. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish All around quality and pricing features! Review Source FR Felipe R. Gerente de desarrollo Comercial Ciberseguridad Information Technology and Services Used the software for: 2+ years ### "Best in class training and phishing platform" June 18, 2026 5.0 I have been user and administrator con caniphish instance here in our MSP for more than 3 years. I have never had a trouble that has not been solved quickly and effectively. Caniphish is intensive in development so there is always improvements and new features that are really useful for day to day campaigns. Pros ease of use, effectiveness in distribution, problem solving speed and customer service. Development on new features are innovative and useful. Cons Nothing, if there was any issue with caniphish it has been already solved, and fi there is going to be some issue, it probably be fixed in no time. Alternatives considered [Mimecast Awareness Training](https://www.capterra.com/p/233303/Mimecast-Awareness-Training/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish price, ease of use, content quality, ease of use of campaing creator. Review Source AC Anna C. Customer Service Specialist Computer & Network Security Used the software for: 2+ years ### "CanIPhish-Review" December 8, 2025 5.0 Pros \- managing campaigns is very easy and user friendly - a lot of phishing email templates - possibility of creating customized phishing email templates - you don't have to wait long for a reply from support team - ease of managing subscription Cons \- polish automatic translation is often imprecise - training modules lack the possibility of managing the title and description of an "invitation to the training email" - there's little of universal training modules and emails templates - especially targeted for polish market - phishing website templates are also not very diverse - we'd need more pages that don't indicate a specific vendor and some that don't necessarily require entering one's credentials, so for example 404-error page Review Source FR Felipe R. Gerente de desarrollo Comercial Ciberseguridad Information Technology and Services Used the software for: 2+ years ### "CanIphish enabled us to do new businesses " November 25, 2025 5.0 Excellent experience with the platform. We have developed an entire new business regarding awareness training, that fits with our clients contexts and needs thanks to the usability of CanIPhish. Security is also an excellent standard, as we are ISO 27.001. Pros Easey of use, customization available and the best is the willingness to help and add features. The continuos development and excellent customer support service make me feel really confident regarding what I can offer to my clients Cons HTML edition is tricky. Considering that almost everyone uses outlook, is difficult to get a good design. The support is in Australian hours so it has been always overnight communications from Chile, but besides that, the responses are very quick. Alternatives considered [Mimecast Awareness Training](https://www.capterra.com/p/233303/Mimecast-Awareness-Training/)[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish more customization, more affordable, better customer support. Review Source BH Baruch H. Software systems coordinator Financial Services Used the software for: 6-12 months ### "Best Cyber security awareness platform" December 3, 2025 5.0 Absolutely flawless experience—10 out of 10 for quality, service, overall satisfaction, and value for money. Pros Outstanding value for money—significantly more affordable than competitors. Customer support is exceptional; I’ve never waited more than an hour for assistance. Cons The portal’s performance could be improved to ensure faster loading times and provide a smoother user experience Alternatives considered [PhishingBox](https://www.capterra.com/p/159113/PhishingBox/)[Phished](https://www.capterra.com/p/240196/Phished/) Reason for choosing CanIPhish ease of deployment and integration and cost, was just a much lower lift then competitorts Review Source CD Cezary D. CTO Computer & Network Security Used the software for: 2+ years ### "CaniPhish for Cyber360" December 15, 2025 5.0 We chose this product after analyzing several platforms of this type. We were convinced by its simple interface, extensive configuration options, ease of preparing phishing campaigns, and customer training. And most of all, we appreciate the quick and professional assistance from support when we need something, as well as their openness to customer suggestions and product development. Pros Simple interface, easy configuration, a large number of ready-made scenarios, but also easy creation of your own campaigns and training courses. Plus, great service and support. Cons There is no such thing, except perhaps a slightly complicated configuration of a phishing campaign on the client side. Review Source David W. Head of Technology Operations Commercial Real Estate Used the software for: Less than 6 months ### "The Phishing solution Ive been looking for" December 15, 2025 5.0 Pros CanIPhish offers excellent value for money, delivering effective phishing awareness and real-world testing without the cost or complexity of larger enterprise security platforms. It provides the features we need at a price point that makes ongoing security awareness sustainable. Customer support has been consistently responsive and helpful. Questions are answered quickly, and the team clearly understands practical security challenges rather than just the product itself, which makes a real difference. The platform is easy to use and intuitive to manage. Campaign setup, user management, and reporting are all straightforward, allowing us to run phishing simulations and training with minimal administrative effort. Cons The understandable consent requirements to avoid abuse that make Voice Phishing hard for us to implement on our internal phone system Review Source LM Luke M. Security Engineer Computer Software Used the software for: 6-12 months ### "Can I Phish - 5 stars." November 26, 2025 5.0 Outstanding, they allowed us to PoC in our own time and ask as many questions as we wanted. Once we were onboarded they ensured we were on track and checked in every couple of weeks or so. Pros There are multiple things great about Can I Phish. Firstly, the product is solid, it allows for customisable campaigns to be run or you can select from a massive list of pre-built ones that will do the job too. They are constantly pushing new features without compromising on quality. Secondly, the team. Having personally met most of the team at conferences they are great people, always willing to help with support questions within a few minutes of asking. Cons One thing that could be improved is the browser fingerprinting to better sift through FP's although I believe a product request has already been raised for this. Review Source BI Benjamin I. Head of IT Financial Services Used the software for: 1-2 years ### "Awarness training on autopilot" June 18, 2026 5.0 We're very happy with the product. It's cyber awarness training on autopilot, which makes it convienient for us. The user feedback is also good and in my opinion the length of the trainings is appropriate. Pros The onboarding and setup was very easy and quick. It's well documented and if you need help they are happy to help in a call. Cons I am not a fan of badges but they can be disabled so not really an issue. Apart from that nothing to complain about. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing CanIPhish Shorter content, easier to setup, very automated. Review Source Similar Products Featured ## Related categories [SOAR](https://www.capterra.com/soar-software/)[Vulnerability Management](https://www.capterra.com/vulnerability-management-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)