--- title: "BetterWorld Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BetterWorld the right Auction solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/237618/BetterWorld/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- BetterWorld 4.6 (57) [View alternatives](https://www.capterra.com/p/237618/BetterWorld/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of BetterWorld Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews SB Susanne B Assistant AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “BetterWorld has made everything easier for our Non-Profit to use for different events, such as Auctions, Give for Good or for donations in general.“ March 4, 2025 WF Wendy F Board Member, Resident DesignerPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “Live Auction was a little bit complicated, we wanted to be able to connect our ticketed event to a Live Auction number at check-in, but that didn't work.“ December 3, 2024 KC Kelly C Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It's free for nonprofits, intuitive interface, and has a modern design aesthetic in the auction functionality.“ March 11, 2025 Gretchen M PresidentCivic & Social Organization, 2 - 10 employeesUsed the software for: 1-2 years. “The only con is getting to the "Dashboard" from the home page.“ January 23, 2025 RM Rebecca M DirectorRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The concierge service to set up a campaign was a charge but well worth the investment for our first big fundraiser - now we are equipped for future success as well as our recent amazing results!“ December 4, 2024 ES Erik S Trustee raffle committeeFund-Raising, 11 - 50 employeesUsed the software for: More than 2 years. “I dont appreciate how they raised their membership prices in one year to nearly double the amount.“ March 5, 2025 CV Christy V ChairFund-Raising, 51 - 200 employeesUsed the software for: Less than 6 months. “I was navigating the fundraising and gala event planning for the first time, and Better World made it easy to create an event, track ticket sales, monitor donations and coordinate auction items.“ February 7, 2024 LW Laura W AdvancementNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Difficult to find instruction articles while signed in to my account. “ September 10, 2025 ## Showing most helpful reviews Showing 1-25 of 57 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Allie S. Development Director Used the software for: 1-3 years ### "Highly recommend BetterWorld" March 10, 2026 5.0 Their customer service is top-notch, and the guest check-in and check-out process has dramatically improved since we started using it. Can't say enough good things! Pros Ease of use, improves the guest experience, helps us raise more money and better promote our event. Great event management tool! Cons I wish it fully integrated with our CRM, but it's otherwise a fantastic tool. Truly no complaints, it's very easy to use. Review Source R Reviewer Owner Used the software for: I used a free trial ### "Be careful this seems like a scam" February 9, 2026 1.0 Nothing Pros This is a scam company or the local company seeking funds has just robbed me. I haven’t heard anything after learning I won an auction. What does that tell you about Better World! A scam Review Source R Reviewer President Used the software for: 1-3 years ### "Betterworld.org OR BUST!" January 24, 2025 5.0 I have raised over $50,000 using Betterworld.org in less than a year! The tech support in the beginning was necessary and helpful. Very easy to learn. I love this platform and strongly recommend it to other organizations! Pros Betterworld.org is an amazing platform that supports my charity's fundraising efforts. I can create events, sell tickets, track sales, and collect donor information for future events! I can create fundraising campaigns and online auctions/raffles. There are multiple uses for this site and it makes fundraising a breeze! Cons The only con is getting to the "Dashboard" from the home page. Sometimes the Dashboard icon isn't always visible even though I'm logged in. Completely minor problem! Review Source R Reviewer Advancement Used the software for: Less than 1 year ### "Sip &Support Fundraiser" September 11, 2025 5.0 Excellent experience. It gave our ministry the ability to raise more funds by not having to pay huge fees for Better World Pros The instant chat with representatives. They were always very helpful with any questions we had. As a small nonprofit we saved so much money in paying fees. Cons Difficult to find instruction articles while signed in to my account. Seems the added fees were hard for guests to find. Review Source R Reviewer Trustee raffle committee Used the software for: 3-5 years ### "Great Support" March 6, 2025 4.0 Been using Betterworld now for over 3 years, the tech support and communication is great wirh them. Always very fast and responsive. I dont appreciate how they raised their membership prices in one year to nearly double the amount. Pros Its easy to set up and navigate. And the Support is great. Cons I wish there was a way of taking all number of chances and creating a random numbered list to print out. Review Source R Reviewer Fundraising Used the software for: 3-5 years ### "We love BetterWorld!" December 11, 2024 5.0 We love BetterWorld! We have used the auction, donation campaign and giveaways functions. They have all been easy to set-up and for auctions, the outbid alert feature has had such a positive effect on the final monetary outcome. The public page for the auction (what the public sees) looks very professional and upscale. The customer service is top-notch and the response time is super quick. I have recommended BetterWorld to several of our sister rescues. Pros The customer service is excellent--whenever I had a question I could get a prompt reply. I like that it's free for us to use. As a 100% volunteer non-profit we have to really watch our finances. The ease of use. We've used several of the fundraiser/donation applications and they were easy to set up and run. Cons Some technical set-up issues could be easier, like being able to add several photos at once in the auction and wish there was a way to send personalized emails from us to the bidders. Also, there is no way to add on mailing costs to the final bill without sending out a separate invoices to the winning bidders. This took too much time and delay so we just eat the shipping costs. Review Source R Reviewer Executive Director Used the software for: 3-5 years ### "It's the perfect fit for our organization." January 15, 2025 4.0 Overall BW has enabled us to make a little extra money with fundraisers during the year. We would otherwise have to use the old-fashioned clipboards at live events only. It really helped during the pandemic. We simply cannot afford auction platforms that charge a sizable flat fee. It's not effective for us. Pros The price. We are a small nonprofit a platform with a large fee would eat up the proceeds. Cons It's challenging to get the photos to look good with the restraints. Review Source R Reviewer President Used the software for: 1-3 years ### "BetterWorld Review" March 5, 2025 4.0 I’ve had a great experience using Betterworld. As I said it’s pretty easy to navigate and withdrawal funds. Pros I love that it is pretty simple to set up and get started. I love how easy it is to collect payments. I love that it is free for my nonprofit to use and I can navigate it pretty well! Cons Some features I have trouble with such as accidentally duplicating an event and then I’m stuck with it. I can’t figure out how to delete it. Some of our guests have had trouble signing up for events if they’re using their phone. Review Source R Reviewer Executive Director Used the software for: 1-3 years ### "Free is just the start..." March 12, 2025 5.0 BetterWorld is my go-to for silent auctions and events. It's a great product and because it's free, the money we raise goes back into the organization. Pros It's free for nonprofits, intuitive interface, and has a modern design aesthetic in the auction functionality. Cons There's not as much layout customization but it's free, so that's to be expected. Review Source R Reviewer Assistant Administrator Used the software for: 3-5 years ### "BetterWorld makes the World easier for Non-Profits" March 5, 2025 5.0 BetterWorld has made everything easier for our Non-Profit to use for different events, such as Auctions, Give for Good or for donations in general. Pros BetterWorld is easy to use and the customer service is excellent! Cons I haven't really found anything that I didn't like about using BetterWorld. Review Source R Reviewer Volunteer Used the software for: 3-5 years ### "Great for non-profits" February 8, 2024 5.0 As a small church looking for a way to increase our opportunities to fundraise, we needed an online option that wasn’t going to charge us. Since we are raising money to allow members to participate in mission trips, every dollar counted. We have done a basket auction for years, but our space for putting out actual baskets is limited and to raise more money we put together more baskets but had no where to showcase them. Betterworld allowed us to put some baskets up for bidding online and this broadened our audience. We could now reach people that couldn’t physically get to our church to make a bid. We have been very happy with this platform and plan to continue to use it each year for this fundraiser. Pros It was free for my small non-profit organization which makes it a viable option to help with fundraising for mission trips. It was fairly easy to figure out how to use. There were even some videos to help me get started. Cons For our uses, I have not come across any cons. Review Source DK Doug K. Event Coordinator Used the software for: 1-3 years ### "Highly Recommend!" September 2, 2024 5.0 Terrific! The BetterWorld site is easy to use, easy for bidders and works great! Pros The ease of setting up the account and auction Cons it would be helpful to be able to more easily change the size of the QR Code. Review Source R Reviewer President of the board of directors Used the software for: Less than 1 year ### "Easy and Low Cost" April 14, 2024 5.0 Very good, we are happy with the product. Pros We like that we can organize multiple events, donation campaigns and our gala without large expenses to our non-profit. We also like how user friendly and how much education there is for us to learn how to use the system. Very happy with our experience. Cons The lack of notifications when people buy tickets for ticketed events or donations. Would like to be notified right away. Review Source R Reviewer Chair Used the software for: Less than 1 year ### "Best Fundraising Software for Non-Profits" February 8, 2024 5.0 I have thoroughly enjoyed using Better World Software, and the support has been amazing. If I had an issue during the day, or weekend, they were always willing to jump on to help! Pros I was navigating the fundraising and gala event planning for the first time, and Better World made it easy to create an event, track ticket sales, monitor donations and coordinate auction items. Cons I had a few issues navigating between making donations versus creating a sponsorship through the table purchase/ticketing process. So, I had a few struggles which resulted in a few mistakes. These are not necessarily the issue with the software, more user error. Review Source R Reviewer Co-op Artist Used the software for: 1-3 years ### "BetterWorld helps small NGO's " April 10, 2024 5.0 Working with BetterWorld for my small Art Gallery NGO has helped to gain donor support and execute an annual Plein Air event flawlessly. Pros 1). Ease of use 2). Efficiency 3). Professionalism 4). One-stop functionality Cons 1). It would be good to have more real-time marketing options versus only social sharing. For example, real-time content to support event participation/sign-up. Perhaps integration with AI tools? Review Source R Reviewer Administrator Used the software for: 1-3 years ### "Great Platform for Non-Profit Fundraising Events" June 25, 2024 5.0 I have been very happy with BetterWorld and would recommend them to anyone looking to generate funds for a cause. Pros BetterWorld has made creating, managing, and sharing our fundraising activities with club members and on social media a breeze. The set-up is super simple and the customer support is top notch. Cons The system defaults to donating a high percentage of contributions to help BetterWorld offset their cost of doing business. Review Source R Reviewer IVMA Member Services Director Used the software for: 1-3 years ### "Game Changer" March 4, 2022 5.0 We love it! This year even though we held the auction in person, we still used the online auction. Better World even offered us the ability to print table cards with a QR link to bid for the item online. We will continue to use Better World for all of our future auctions and any fund raising, because it's so easy to use for admin hosting the auction, but also for the public. Pros Since the pandemic hit in 2020, we had to figure out another way to host our silent auction. After doing some research online, I found Better World.org. The software is very user friendly and it allowed us to continue to host our silent auction. Cons Nothing. I haven't found anything that I did not like. Review Source R Reviewer Sales Used the software for: Less than 1 year ### "Not a fan of betterworld" October 28, 2024 1.0 Look elsewhere or turn off the charges to donors Pros It free, seems like it works like most software except locking donors into fees. Cons Passes on cost to donors. It’s hard to opt out of the 10% for donors. Kinda like a bait and switch. Review Source R Reviewer Digital Minister Used the software for: Less than 1 year ### "Online Auctions for Dummies" March 7, 2022 4.0 Customer service was exceptional. When accessing the online chat I was immediately put in touch with people who could solve the problem. Pros When our church was looking for an online platform to host an auction virtually, we were stumped at first by the complexities of sites sich as Shopify. BetterWorld made the process easy. Cons None. Getting in touch with a helpful person was easy every time. Review Source R Reviewer Board Member, Resident Designer Used the software for: 1-3 years ### "BetterWorld makes everything better." December 9, 2024 5.0 Incredible. Congrats on having such a useful and beautiful platform for non-profits to use. Money is always an issue, and having low costs to raise $$ is idea. Bravo. Pros It's a breeze to set up, ticketing and check-in went very smoothly. I have used the silent auction features with another organization and those work very well. Cons Live Auction was a little bit complicated, we wanted to be able to connect our ticketed event to a Live Auction number at check-in, but that didn't work. We love this platform, so we found a workaround using the QR code on every table -- but might be a nice feature to consider: adding a PaddleRaise number at check-in, exporting the guest list data into a PaddleRaise campaign and maintaining the number assigned at check-in. Then, when a live raise happens, helpers could add amounts to each bidder and send them a notification to their phones to check-out. Review Source R Reviewer Treasurer. Co chair fundraising Used the software for: 1-3 years ### "Awesome group " December 9, 2024 5.0 I love how easy to set up. How easy it is to use Have not had an issue yet Pros I love how easy it is to use. Easy set up And easy to get around in the whole system Cons That you can’t change the price of an item and that there is a way for people to get free chances. Review Source R Reviewer Executive Director Used the software for: 1-3 years ### "I recommend to every small nonprofit out there!" December 10, 2024 5.0 I love the concept and their philosophy. The ease of their platforms is the best. Simple, gets the job done whatever a small nonprofit organization needs. Pros Everything about BetterWorld is a plus! I can do whatever I need to accomplish the goals of our nonprofit. They are very welcoming to suggestions and try to fulfill them. Cons There is nothing negative about BetterWorld. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Excellent!!" December 9, 2024 5.0 Changed my nonprofit world! A truly excellent platform Pros Beautiful platform and many option and fabulous staff and customer service Cons I really don’t have any negatives here - Review Source R Reviewer Director Used the software for: Less than 1 year ### "Overwhelming campaign success! " December 10, 2024 5.0 I wanted to do a fundraiser that was technology driven to reach more donors and make it easy for all to donate and ask others to give on their behalf. The peer-to-peer campaign software was an amazing way to ask for and receive donations. The concierge service was well worth the investment. With Better World support we raised 2.5x the money we raised last year for our Rock Steady Boxing Program for People with Parkinson's! Pros The tools available for non-profits at no charge are amazing. The concierge service to set up a campaign was a charge but well worth the investment for our first big fundraiser - now we are equipped for future success as well as our recent amazing results! Cons Navigating through the costs is a bit confusing as you look at campaign totals Review Source R Reviewer Police Officer Used the software for: Less than 1 year ### "Highly recommend" January 15, 2025 5.0 I would recommend it to anyone. Super easy to use. Pros Really easy to use. Can streamline everything Cons Haven't been able to figure out how to do a 50/50 raffle Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.