--- title: "Kenko Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kenko Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/237636/Bookee/" page_type: "product" language: "en" --- # Kenko Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kenko ## What is Kenko? Kenko is an AI-powered marketing and booking platform built for fitness studios that want to grow without adding more manual work. Studios today need more than scheduling—they need visibility, fast lead response, and retention systems working together. Most tools manage bookings but leave growth disconnected. Kenko combines AI-driven marketing automation with a premium studio management platform in one system. With personal growth coaches and human support, studios continuously optimize their Google Business presence while AI runs SEO improvements, engagement campaigns, and lead nurturing in the background. Leads are converted and retained through automated follow-ups, personalized messaging, early retention signals, and integrated booking, payments, and memberships. Studios also get fully branded mobile apps for seamless booking and engagement. The result: higher visibility, stronger conversion, and better retention. ## What is Kenko used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 78 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $99 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kenko?[Manage this product listing](https://www.g2.com/products/kenko/claim_requests/new?auto=true) Rating Breakdown 4.6 +− Features4.4 Value for Money4.4 Ease of Use4.6 Customer Service4.6 Rating Breakdown 4.6 Features4.4 Value for Money4.4 Ease of Use4.6 Customer Service4.6 ## Kenko Reviewers Verdict Updated September 2026 AI summary - Kenko is well suited for boutique fitness studios and small health and wellness businesses seeking growth support. - Users appreciate its knowledgeable team, intuitive interface, and tailored studio management features. - It helps studios manage client engagement, online presence, and day-to-day scheduling with responsive support. - Reviewers note pain points like recurring bugs, occasional billing issues, and a marketing experience that may not always meet expectations. - Kenko fits businesses valuing hands-on guidance and industry expertise, but those needing flawless automation or advanced marketing may want to compare alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kenko 4.6 (78) VS. [4.7 (3,656)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (78) Ease Of Use 4.6 (3,653) Value For Money 4.4 (64) Value For Money 4.6 (3,262) Customer Service 4.6 (68) Customer Service 4.6 (3,282) ## Kenko alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/237636/Bookee/alternatives/) ## FAQs about Kenko Overview ### What problems does Kenko solve? Kenko helps studios, clinics, and small fitness businesses solve fragmented booking, payments, memberships, and client communication by combining website, app, scheduling, and admin tools in one system. It reduces training time, manual appointment handling, and migration stress, while giving owners, front-desk staff, and managers faster onboarding and accessible support. Answer based on 65 reviews Overview ### Which roles and teams benefit most from Kenko? Kenko is most used by studio owners, founders, and managers running fitness, yoga, and wellness businesses. Instructors, coaches, and personal trainers rely on it to manage class schedules, bookings, and client communication, while physiotherapists and wellness practitioners use it to streamline appointments, payments, and day-to-day studio operations. Answer based on 78 reviews Overview ### What company size and industries is Kenko built for? Kenko is built for small businesses in health, wellness, and fitness, with 99% of reviewers from small companies and 65% from that industry. It serves multi-location fitness studios, especially Pilates, yoga, and training brands, and also appears in sports at 15% and recreational facilities and services at 3%. Answer based on 78 reviews Features and Usability ### What are the key features of Kenko? Kenko includes core studio management features like online booking, class scheduling, membership management, payment processing, and client management. Differentiating features include a branded mobile app, website integration with embedded schedules, marketing automation, and integrations with Stripe, Mailchimp, ClassPass, Zoom, and Google Workspace for member communication and hybrid services. Answer based on 34 reviews Overview ### How well does Kenko work for studio management? Kenko works well for studio management with easy scheduling, client booking, payments, and onboarding built for boutique fitness teams. Small studios often value the intuitive interface, custom app, website and SEO support, and responsive help, though some teams want easier system switching, more customization, stronger reporting, and fewer occasional slowdowns. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Kenko integrate with? Kenko connects natively to Stripe, ClassPass, Squarespace, Zoom Workplace, Mailchimp, Google Analytics 360, Google Calendar, and Zapier, with additional support for Adyen, Amazon Pay, Kisi, Razorpay, and Zoom Events and Webinars. These integrations cover payments, marketing, scheduling, access control, and webinar workflows. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Kenko offer? Kenko provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Kenko offer, and how do users rate the experience? Kenko offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and strong during onboarding, with clear communication and dedicated contacts. Some report inconsistent availability, delayed follow-up, unanswered issues, and frustration when recurring bugs or billing concerns were not resolved quickly. Answer based on 39 reviews Features and Usability ### How does Kenko support team collaboration? Kenko supports team collaboration through responsive onboarding, clear communication, and hands-on help that keeps staff aligned. Studio owners and small business teams often find it easy to train employees, manage daily operations, and get answers quickly, though some users mention app glitches, limited self-service training materials, and occasional support delays. Answer based on 16 reviews ## Features AI summary Based on 2,719 Marketing Automation reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) Kenko supports all three features that reviewers rate most highly: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help fitness businesses keep member information organized, let clients schedule sessions more easily, and process payments efficiently, allowing teams to save time and deliver a smoother customer experience. Client Management 4.6 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.7 (35) 82.86% of 35 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Electronic Payments 4.7 (26) 80.77% of 26 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Class Management 4.5 (22) 72.73% of 22 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Calendar Management 4.7 (41) 85.37% of 41 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Kenko 141 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Certification Tracking: Maintain personal certifications/qualifications - Chat/Messaging: Communicate using direct chat or messages within the system - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Reporting: Generate reports to assess the financial performance of an organization - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Store: Website through which businesses can sell goods or services over the internet - Online Trainer: Designed for trainers who offer online sessions - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (78) 4.4 Based on 78 reviews ## Pricing Value for money 4.4 (64) Free Trial [View pricing plan details](https://www.capterra.com/p/237636/Bookee/pricing/) Basic $99.00 Usage Based,Per Month Pro $199.00 Flat Rate,Per Month Premium $299.00 Flat Rate,Per Month Value for money 4.4 (64) 4.4 Based on 64 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (68) 4.6 Based on 68 reviews ## User reviews Overall rating 4.6 Based on 78 reviews Filter by rating 5(59) 4(11) 3(4) 2(0) 1(4) Mentioned topic Sorted by most recent CK Christina K. General Manager Health, Wellness and Fitness ### "A Positive Experience From Onboarding to Everyday Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2026 Our overall experience with Kenko has been extremely positive. We recently transitioned from our previous CRM, and while switching systems always comes with a learning curve, the transition to Kenko has been much more streamlined than we anticipated. One of the biggest benefits has been having so many of the tools we use to run our business all in one place. Kenko has allowed us to eliminate approximately five other software subscriptions because we can now handle things like scheduling, marketing, our website, customer management, payments, and other day-to-day business needs directly through one platform. This has simplified our operations, improved our marketing capabilities, and will ultimately save us money. We are very happy with our decision to make the switch and are excited to continue learning how to take advantage of everything Kenko has to offer. Pros \*\*Very user-friendly for our customers:\*\* The customer-facing app is simple and intuitive. Members can easily book their sessions, view past visits, update or upload payment information, and manage their accounts without feeling overwhelmed. \*\*All-in-one platform for the business:\*\* From the business side, Kenko offers a wide range of tools. Instead of jumping between several different programs and subscriptions, we are able to manage much more of our business from one place. \*\*Cost savings:\*\* Because Kenko has replaced several other programs we were paying for separately, we have been able to cancel multiple subscriptions. This makes Kenko not only more convenient but also a better value for our business in the long run. \*\*Excellent onboarding process:\*\* The onboarding experience has been one of the biggest standouts. The entire process was extremely well thought out and organized. We were provided with instructional videos explaining how to complete each step, along with a checklist to make sure nothing was missed. We also had multiple Google Meet sessions with our onboarding coach, who walked through everything with us, made sure our business was set up correctly and accurately, answered our questions, and helped us feel confident using the system. \*\*Great support:\*\* The Kenko team has been very supportive throughout the entire transition. Whenever we have had questions or needed help understanding a feature, we have felt like we had someone available to guide us. Cons The only real downside has been the normal learning curve that comes with switching from a system you have used for years to something completely new. There are always little hiccups when migrating information, learning new processes, and figuring out where everything is located. However, we really don't have any significant negatives to point out. Most of the challenges we have experienced have simply been part of transitioning to a new CRM rather than issues with Kenko itself. ## Final Thoughts Switching CRMs is a big undertaking for any business, and we were expecting the process to be stressful. Kenko has made the transition much easier than expected. Between the user-friendly customer experience, the number of business tools available, the ability to consolidate multiple subscriptions, and the hands-on onboarding and support, it has been a great experience overall. Switched from [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) Not happy with Exercise. Poor reporting, horrible customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shania S. Owner Sports ### "New System for my Studio with Kenko" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2026 Overall I had a wonderful experience with Kenko. The person I got assigned to helped me so much and she was always available when I needed her. The demo call was very good and I love the new look of my website and system. Pros They really took the time to walk me through the new system. It was a very big learning curve of course coming from a different system and they helped with all of my questions and was always available. I like that the client support was always available for me to email and quick to respond. Cons I least liked the amount of work you must do to get everything set up. There were a lot of steps and I feel like maybe making it less steps at the beginning to make it easier to set up. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Price and processing fees were the major two reasons. But also because Kenko made me an improved website and helps get google reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alisha F. Studio Owner Health, Wellness and Fitness ### "Great Onboarding Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 Fantastic. The whole team was very, very responsive and knowledgeable. I've never worked with a team that was so on top of things. Pros The client support during my onboarding experience was amazing. They have a very thorough checklist system and the frequent, supportive check-in meetings were wonderful. Cons They didn't always have knowledge about the system I was switching from, so they couldn't always understand where I was coming from with my questions. They always found out very soon, so it wasn't a problem at all. Switched from [Punchpass](https://www.capterra.com/p/133857/Punchpass/) It didn't have enough features for marketing automations. It also didn't have a webpage or app feature. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) Reasons for choosing Kenko Arketa seems to have hidden/duplicate processing fees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Anna S. Owner and Operator Health, Wellness and Fitness ### "Kenko is the way to go for fitness booking software! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Kenko is a 10 out of 10! I only wish I had found it sooner! \[sensitive content hidden\] and the whole team have been so great! Pros EASY TRANSITION! I love the platform, Love all the features! I am most excited to try the AI Bots! The SEO features are amazing! Cons Nothing so far :) I would have to say not finding Kenko sooner for my business! I am excited to share with everyone! Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) Cost, Features, app, and mainly support! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Flaminia M. Co-funder and Studio Manager, sometimes Trainer Sports ### "A Strong CRM Partner for Boutique Fitness" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 16, 2026 A reliable and well-rounded CRM that has genuinely supported our studio's growth, backed by strong industry knowledge and a responsive team. As they continue to expand into new markets like Italy, addressing localization needs alongside greater customization flexibility and more proactive bug management will take this platform from very good to truly exceptional for boutique fitness studios worldwide Pros The platform is highly responsive, with proactive follow-ups to ensure we're making consistent progress. The team is genuinely open to feedback and receiving suggestions for improvement to feedback to their central teams. From a usability standpoint, the interface is intuitive and easy to navigate, and we've received a great deal of positive feedback from our clients on the app's aesthetics — always a plus in the boutique fitness space. In terms of value for money, the package goes beyond a standard CRM. The inclusion of Google SEO support — with monthly performance tracking and actionable best practices — makes it a well-rounded tool for growing our online presence. Finally, their deep expertise in the boutique fitness industry was invaluable when we were just starting out. Having a partner who understood our niche from day one made the onboarding process significantly smoother. Cons While the platform covers the essentials well, greater flexibility in personalizing the app and overall client experience to better reflect our studio's specific needs would be a welcome addition — particularly for fixes that are straightforward to implement on the backend. On the support side, a more proactive approach to identifying and resolving recurring bugs would go a long way. When the same issue surfaces multiple times, we'd love to see the team get ahead of it rather than waiting for us to flag it again, helping prevent the same disruptions from affecting our operations repeatedly. As the platform has only recently expanded into Italy, we did encounter some limitations around translations and the ability to accommodate country-specific requirements — such as local regulations. Understandable given the early stage of their Italian rollout, but something worth flagging for studios operating in the market. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) [bsport](https://www.capterra.com/p/197172/bsport/) Reasons for choosing Kenko Price, good experience as user with another studio, being smaller than others meant more support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HP Hope P. Owner Health, Wellness and Fitness ### "Kenko is great! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Great and overall pretty seamless. Transition from Mindbody was successful and not too difficult. They made it easy. Pros Helpful and kind people with timely service. I appreciate the value for money when it comes to what they offer. Cons Sometimes wording is confusing, possibly due to how the software is written with the language. That’s the only part I have noticed. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Terrible service, always changing price, didn’t include app, ten steps for everything, rude Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Catherine B. Owner AND Instructor Health, Wellness and Fitness ### "Excellent support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2026 The support and what you get is clear at the start and not over-stated. I had tried to migrate before and many things that I was "sold" on, was not truly available when it came down to it. Pros The client support is amazing from start to finish! When I had a question, if they didn't know it, they would always come back at our next meeting with answers. Cons Migration itself was a little rough. But they are still helping tremendously! The credits and financial information did not transfer as smoothly as hoped, but they are doing everything to fix it. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Their integration on our website is totally convoluted. Customer service is terrible. Alternatives considered [Walla](https://www.capterra.com/p/265361/Walla/) Reasons for choosing Kenko I started the transition but the help they said I would have to do it all was nonexsistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Amber K. Owner Fine Art ### "Seattle Pole Dance love Kenko" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 a perfect 10. I would recommend them to anyone. If you want help getting more viewers and more people to engage hire Kenko. Pros Kenko held my hand the hold way, guiding me through a process I understand very little about. They were fast, convenient, and helped me brand my studio better on my website and get more exposure. Cons I have nothing negative to say. They help my company reach more viewers and I feel so happy they are supporting me on the interwebs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Aidel G. owner Sports ### "great exprience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2026 My overall experience with Kenko has been extremely positive. From onboarding to ongoing support, the entire process has felt smooth, professional, and well organized. The team is responsive, knowledgeable, and genuinely committed to creating a positive experience. What I appreciate most is the clear communication and supportive environment, which made everything easy to navigate and stress-free. It’s refreshing to work with a company that truly values both professionalism and people. I’m very happy with my experience so far and would highly recommend Kenko. Pros What I liked most about Kenko was the supportive and professional environment. The team made the entire experience feel welcoming, organized, and stress-free from the start. I also appreciated the clear communication and how responsive everyone was whenever I had questions or needed assistance. Cons If I had to mention one downside, it would probably be that there was a lot of information shared during the onboarding process at once, which could feel a little overwhelming initially. However, the team was always available to answer questions and provide support, so it never became a major issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jaqueline S. Owner Health, Wellness and Fitness ### "Great Customer service and coaching " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2026 I loved working with \[sensitive content hidden\] there support has made this experience very comfortable. They were the best part of the experience I also oved how the data was transfered and there were not a lot of hickups. I enjoyed learning this I wasnt aware of like AI. Pros customer service, learning curve marketing, advice, set up, data retreaval, transitioning of software Cons the price is really high! 700a month is steep but i am willing to pay it becuase I trust my on boarding team. Some of the booking system is a little sensitive and annoying Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) Momence customer service sucks! I couldnt get a person to speak to ever after the initial sale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/237636/Bookee/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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