--- title: "Page 3 | Kenko Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Kenko the right Fitness solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/237636/Bookee/reviews/?page=3" page_type: "reviews" language: "en" --- Kenko 4.6 (78) [View alternatives](https://www.capterra.com/p/237636/Bookee/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Page 3 - Reviews of Kenko ## Showing most helpful reviews Showing 51-75 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK John K. Designer Design Used the software for: 6-12 months ### "The platform is continuously improving and the customer support is incredible." February 4, 2023 4.0 Bookee has been mission-critical for my client's business and has not disappointed. While the software is great, the best feature is the incredible customer support. We've had a dedicated project manager from the start to help us get started and they've followed through with support and advice every step of the way—not just at the beginning. Their team is always very responsive, and moreover, have shown dedication to continuously improve the product. In just a few months they've rolled out a number of new or improved features with many more scheduled. Easily the most personalized, engaged, and effective customer support team I've seen for a SaaS product. Thank you! Pros As a designer and developer, the software was easy to integrate with our Webflow project. I used this for a business that required clients to be able to book multiple service types with different instructors at different locations. I'd had no experience with this type of integration and the setup was very straightforward. I'm in the Bookee dashboard on a daily basis and the backend UI is a pleasure to use. Cons While there are are a few customization options for the front end, I would love to see more flexibility with customizing the front end user experience/design. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Kenko The setup seemed more manageable and flexible, especially as we still had a number of unknown variables for the business at the outset. The price was much cheaper, and the feature set on their website was clear and robust. Review Source GS Guy S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Lagree Red Review of Bookee" August 16, 2023 5.0 Pros The most important feature of any booking platform is dependability. And in the 1+ years I’ve used Bookee, the system has never crashed, it has always been available and accurate. Also, the customer service is outstanding. Whenever I’ve had an issue or a feature request, Bookee has always addressed it in a timely manner. Cons The platform is still new, so it doesn’t quite yet have the CRM capabilities of some of the bigger, more expensive booking platforms, but they are making strides. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Kenko I felt Bookee was the best value for what I wanted in a booking platform and liked the fact they they are small and agile enough to allow some customization. Review Source CP Colten P. Owner/manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Bookee is awesome" August 9, 2023 5.0 Pros I like that they are very flexible with the needs of the clients and constantly updating and making their product better. Cons I can’t think of anything that I don’t like about the program Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MINDBODY was getting too expensive and promoting our competitors inside their app. Review Source TL Tara L. Operations Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Bookee beats MindBody and Wellness Living in every way!" November 22, 2023 5.0 Pros The customer service and ease of use for Bookee has been incredible! We've been working with AB and he has been AMAZING in supporting us every step of the way. Bookee was BY FAR, the most transparent team to work with. We also love that the online portal embeds into our website making the whole process seamless. Cons The features that aren't available on Bookee seem to be in the works. There have been a few glitches with discounts and notifications but we're getting them worked out. I wish there was an easier way to grab links to specific classes or link to a certain date on the calendar. Other than that, we love it! Reason for choosing Kenko The customer service and ease of use 100%! We've been working with AB and he has been AMAZING in supporting us every step of the way. The features that aren't available on Bookee seem to be in the works and Bookee was BY FAR, the most transparent team to work with. We also love that the online portal embeds into our website making the whole process seamless. Review Source DD Dana D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Bookee is the best MindBody alternative " June 1, 2022 5.0 Fantastic. After 10 years on MindBody, I haven't looked back Pros I love so much about this software. They have done a great job creating iterations that make sense- with Stripe, Mailchimp, and ClassPass that really works for where fitness is at today. The online and OnDemand piece allows me to have a hybrid model easily! Cons It's still new so there are growing pains, however the \[SENSITIVE CONTENT\] cares and addresses them as soon as possible. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Kenko Bookee far surpassed the competition in so many different ways. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MIndbody was awful in so many ways. Outdated, didn't respond to new needs well. Review Source SJ Samaira J. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best emerging software in this field" August 6, 2024 5.0 Pros They value customer experience a lot, which prevents them from becoming a feature factory and build features that are actually the best present as of now in the market. The team is helpful, great support and people from the team get on a call with me at times to discuss my experience. Overall, 10/10 experience. Cons I had requested for the CRM to be compatible on other devices and this problem has been solved recently too, so nothing as of yet. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Walla](https://www.capterra.com/p/265361/Walla/) Reason for choosing Kenko Price and feature graph seemed the best with book Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) They became a feature factory with absolute trash support Review Source CS Crystal S. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Love Bookee! Exited for more new features" January 2, 2024 5.0 Pros As a Product Manager, I really took my time when selecting and comparing different booking and scheduling softwares, from Mindbody, GloFox, MarianTek, Bookee, Wellness Living, and 4-5 other options. Bookee really stood out as the winner with its modern, user-friendly customer facing UI, and sophisticated functionalities in the backend. Customer support is easy to access, and I love that they constantly have new features rolling out. As a customer, I feel heard. Cons Customer support hours are a bit restrictive, meaning weekends, and nights there is no responses until later. Some features were promised at initial onboarding but were never prioritized or rolled out. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Review Source RC Roberto C. Head coach and Owner Professional Training & Coaching Used the software for: 6-12 months ### "Bookee App as owner" November 22, 2023 5.0 Overall, it’s affordable and clients have no issues with it! Pros What I love about this app is how easy it is to use!! From booking to cancelling, it’s just simple. Cons The only thing I don’t like is the way members can’t prebook their classes ahead of their due date. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) The cost and hire way it is to use. And customer service. Review Source ZY Zoe Y. Physiotherapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Studio/Physio review" November 18, 2023 5.0 Pros Easy to use app and website. Clients report the app is very easy to use. Allows us to process payments. Cons Some issues with the waitlist and clients not being notified. Review Source CH Chong H. Instructor Sports Used the software for: 1-2 years ### "Really recommend Bookee!" November 17, 2023 5.0 Pros Bookee quality is consistently outstanding, exceeding my expectations every time Cons mobile app sometime has bug. I sometimes need to delete and restart the app Review Source BH Benjamin H. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Bookee Review from Personal Trainer perspective" November 21, 2023 5.0 Pros I like the ease of being able to book clients and how the weekly schedule is formatted. Cons I dislike the lack of informational knowledge about Health and Fitness provided by previous companies. Review Source FR Francia R. Owner Arts and Crafts Used the software for: 6-12 months ### "bookee for my yoga and dance studio" January 7, 2024 4.0 It is good, I feel customers get annoyed about all the info they need to get registered. Some things are not very intuitive or practical like the pricing of special events... Pros Students have a place to be able to see schedule and pay in advance Cons some features take a long time to set up or are unexistent Reason for choosing Kenko the other one was not available in Mexico Review Source SD Sara D. Sales Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Bookee review " November 21, 2023 4.0 I love how people can book anything they want but their are issues with peoples memberships sometimes and I hate that I can’t run the proper daily reports and we also don’t have a QR code for gym check in still. Pros Being able to have clients book for multiple services Cons Not able to run proper sales reports or assign commision Switched from [ClubRight](https://www.capterra.com/p/160550/Club-Right/) Being able to book universally was what was most important Review Source MT Michelle T. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Bookee Simplified my life!" January 21, 2023 5.0 Bookee has made starting my business so much easier and all in one place! I love the options to best serve my clients! Pros I like the ease of use for myself and my clients! Easy to book, easy to purchase Cons Overall I don't have any issues with Bookee, they are growing with the needs of their customers and I really like that. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Kenko Affordability and ability to customize to what best worked for me Review Source RZ Red Z. Dance instructor Performing Arts Used the software for: 6-12 months ### "Class management " November 17, 2023 3.0 Feel pretty neutral, it's a great tool and I don't have many complaints but the overall design and experience could maybe be a little more elevated to give me a more positive experience. Pros I can keep on eye on who's attending my classes and check students in easily as they come in. Cons Going through the calendar feature feels a little clunky. I wish it was easier to flips through filters with my schedule and the studio bookings overall Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Changed studios and this studio uses bookee Review Source RH Ryan H. Fitness Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Ryan Hill review" December 18, 2023 5.0 Pros I like the ease of using this service. It is very easy to see members in our system. Cons I wish there was a way to run a report for lost sheep. meaning showing a list of members that haven't been here in a while. Review Source KK Kyra K. Instructor Entertainment Used the software for: 1-2 years ### "Yes to Bookee!" January 2, 2024 5.0 Pros General UI is great, love the pictures that are involved with each class listed. Cons Please allow switching between studios in a more accessible way in the business app— I use Bookee through 3 different studios and it’s a hassle to logout each time Review Source CC Chermaine C. Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use platform " November 18, 2023 5.0 Pros Easy to use for managing classes and schedules. Cons No cons at all, its been pretty easy to use. Review Source VR Verified Reviewer Osteoapth Health, Wellness and Fitness Used the software for: Less than 6 months ### "Bookee for healthcatr" November 22, 2023 4.0 Pros Photos of patients are good, the interface looks nice, the best part is the app from a patients point of view Cons Unable to clinic on a patient and click rebook, I have to go throughout the whole manual process every time Switched from [Halaxia](https://www.capterra.com/p/233501/Halaxia/) boss wanted to switch, I like this anemone Review Source NY Natalie Y. Yoga Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Super helpful!" November 18, 2023 5.0 Great experience thus far. Would highly recommend. Pros Very straightforward and easy to use, making it very convenient. Cons I cannot think of any cons of using Bookee. Review Source LR Linda R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy Customer" September 18, 2023 5.0 Excellent Pros Bookee has an excellent support staff. \[sensitive content hidden\] was very flexible with his schedule to help onboard. Cons Limited hours of help availability. I had concerns on the weekend and had to wait until business hours. Reason for choosing Kenko I like Bookee's product better. It best meet my needs. Review Source AS Abodh S. Director training Alternative Medicine Used the software for: Less than 6 months ### "Yogguru Abodh " November 18, 2023 5.0 I can say because it's easy to operate so overall experience is good Pros Very easy to use one can do the needful modifications Cons I don't find any thing like that every thing is fine Review Source JD James D. Group Exercise Instructor Sports Used the software for: Less than 6 months ### "Great App!" November 22, 2023 5.0 Very useful for my students and myself to use! Pros Booking is much more simpler than ever with this app!! Cons So far I haven’t explored the app enough to answer this. Review Source SV Sara V. Aerial Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Booker coach & student" January 4, 2024 4.0 Pros User interface is easy to work with and view the weekly schedule. Added pictures makes it easier to visual the experience I’m looking to book. Cons Glitchy & requires many restarts. I find that I can’t always get into the app quickly as a coach. When coaching I’m more strapped for time and can’t always give a quick peek at my roster. Review Source KJ Kadesia J. Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "love Bookee" November 17, 2023 5.0 It's the perfect app for our business. We all love it Pros I like the way we use it for scheduling and being able to keep up with attendance. Cons There's really not much I dislike. I can't think of anything. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.