--- title: "ERMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ERMS Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/237657/ERMS/" page_type: "product" language: "en" --- # ERMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ERMS ## What is ERMS? ERMS takes your daily status report to the next level. With a modern 24/7 digital platform, you can easily keep everyone up to date with real time information. With our flexible and customizable layout, you get to choose what is important to show and share. With ERMS, you save time for dispatch and field operations by eliminating phone calls and text messages asking for resource and personnel updates. Managed all resources with our incident management tools showing with live NIFC data feed! ## What is ERMS used for? [Fire Department](https://www.capterra.com/fire-department-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ERMS?[Manage this product listing](https://www.g2.com/products/erms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ERMS 0.0 VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (271) Value For Money 0.0 (0) Value For Money 4.7 (251) Customer Service 0.0 (0) Customer Service 4.9 (238) ## ERMS alternatives [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price $3300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about ERMS Overview ### What company size and specific industries is ERMS built for? ERMS is designed for emergency services organizations of varying sizes, including fire departments, police departments, and agencies such as FEMA. It is also suited to groups that manage shared resources or billets, making it a fit for public safety and emergency response operations. Features and Usability ### What are the key features of ERMS? ERMS offers incident management, communication management, and contact management, along with a contact database and interaction tracking. It also includes alerts and notifications, audit trail, document management, customizable forms, search and filter, real-time updates, mobile access, and third-party integrations. Getting Started and Support ### What training and onboarding options does ERMS offer? ERMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance. Getting Started and Support ### What customer support options does ERMS offer? ERMS offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available, so user experience with response speed, helpfulness, or common frustrations cannot be assessed from the provided data. ## Features AI summary Based on 422 Emergency Notification reviews Capterra data shows that buyers of Emergency Notification software rank the following features as their top priorities: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) ERMS supports **Communication Management** and **Real-Time Notifications**, helping teams coordinate outreach and send timely alerts as situations change. However, it does not offer **SMS Messaging**. Instead, it provides other highly rated capabilities, including **Mass Notifications** (**74%**) and **Mobile Access** (**54%**), giving teams flexible ways to distribute urgent updates and manage notifications from anywhere, helping businesses respond faster and keep stakeholders informed during critical events. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information ERMS 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Geographic Maps: Visualize locations on a map - Incident Management: Manage and track all disruptions and incidents - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Push Notifications: Trigger clickable pop-up messages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.