# YouTube Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is YouTube the right Video Hosting solution for you? Explore 936 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/237905/YouTube/reviews --- YouTube 4.7 (936) [View alternatives](https://www.capterra.com/p/237905/YouTube/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of YouTube Ease of use 4.8 Customer Service 4.2 ## Pros and Cons in Reviews Diverse entertainment and learning content 100% positive reviews out of 74 Most reviewers describe entertainment as a key benefit, offering varied, free content for relaxation and knowledge. Luke R. CEO, 2 - 10 employees. "This platform has been one of my biggest Go-to for education, and entertainment and I feel like a lot of people wouldn't be where there are if it wasn't for YouTube" Frequent disruptive advertisements 80% negative reviews out of 203 Most reviewers indicate advertisements frequently interrupt videos, causing annoyance and disrupting the overall viewing experience. Anonymous User Student, 5,001 - 10,000 employees. "When using youtube for free trial, it usually has a lot of annoying ads that pop up at any time and sometimes appear midwatching." Accessible skill-building platform 98% positive reviews out of 51 Most reviewers find training and learning curve easy, enabling quick self-education through abundant, practical tutorials. Margaret F. Retired, 1 employee. "As a 6 years user, I've been using this app for learn some my gardening tricks, ways." Intrusive video ad interruptions 81% negative reviews out of 63 Most reviewers describe video advertisements as excessive, often interrupting content and negatively impacting continuous viewing. Anonymous User Solo singer, 1 employee. "But at the same time I don't like the ad system in YouTube because these are to frequent that the motive to watch the video will be wasted." Comprehensive educational resource 95% positive reviews out of 39 Most reviewers appreciate educational use, highlighting free, wide-ranging materials that support students, teachers, and lifelong learners. Anonymous User None , 1 employee. "My experience with YouTube has been great since it has helped me a lot with school, my job and everything that I need." Occasional technical and moderation problems 54% negative reviews out of 37 Some reviewers report bugs and issues, such as app glitches, delayed support, and inconsistent content moderation. Mohamed Z. digital marketing specialist, 2 - 10 employees. "there is some shorts that it's not appropriate for me, so when I click on not interested in this shorts it comes again and again I hope YouTube fix this problem and fix the not interested button cause some time it's very annoying." ## Showing most helpful reviews Showing 1-25 of 936 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremy H. Host and Owner Entertainment Used the software for: 2+ years ### "The Place for video content" May 20, 2026 5.0 Pros Easily uploading your own video content in a robust website full of great video content. A great place for both short and long form videos Cons Trying to find content that speaks to an individual can be difficult as it tends to be full of promoted and just popular content Review Source AS Alexis S. Owner Retail Used the software for: 2+ years ### "Satisfied with YouTube " February 19, 2026 5.0 Overall I am frustrated with YouTube for the ads but satisfied with everything else. The ads can be tiresome because there is many. Pros What I like most about YouTube is the variety of shows, music and creativity that they provide to everyone. Cons What I like least about YouTube is the ads. I think there should be no ads or shorter ads that way the listening continues smoothly. Switched from [Pandora FMS](https://www.capterra.com/p/151020/Pandora-FMS/) I switched apps to give me a better variety in music. Review Source BL Brooks L. Social Media Influencer Online Media Used the software for: 2+ years ### "YouTube: Great for watching and sharing videos" June 11, 2026 5.0 My overall experience with YouTube has been very positive. It is easy to use, has a huge variety of videos, and works smoothly across different devices. I enjoy the high video quality, personalized recommendations, and features like playlists, live streaming, and shorts. It is great for entertainment, learning, and staying updated on content from favorite creators. Pros YouTube is very easy to use and has a huge variety of content for entertainment, education, music, and live streaming. The video quality is usually excellent, and the platform works well on phones, TVs, and computers. The features like playlists, subscriptions, shorts, and video hosting make it simple for creators to upload and manage content. The value for money is good, especially with the free version, although the ads can sometimes interrupt videos too often. Customer support can be slow depending on the issue, but overall the platform is reliable and user-friendly for both viewers and creators. Cons Customer support can be slow depending on the issue, but overall the platform is reliable and user-friendly for both viewers and creators. Switched from [Movavi Video Editor Plus](https://www.capterra.com/p/228422/Movavi-Video-Editor-Plus/) Because YouTube is better value for money. Review Source TW Tri W. IT Manager Computer Software Used the software for: 2+ years ### "The good and bad sides of YouTube" April 5, 2026 3.0 Overall, YouTube is a very good platform with a lot of valuable content. However, some decisions, like excessive ads and lack of transparency with dislikes, negatively affect the user experience. I feel like the platform could improve by listening more to its users. Pros YouTube has a huge variety of videos and content creators. Each creator builds their own community, and the interaction through comments and likes makes the platform very engaging. I also like that creators can monetize their content and grow their channels over time. Cons There are too many ads, and the platform constantly promotes YouTube Premium to remove them. Another issue is moderation, which is mostly handled by AI and sometimes makes mistakes. Also, the removal of public dislike counts makes it harder to judge whether a video is actually useful or not. Review Source AM Alessandra M. President of Berklee Management Club Music Used the software for: 2+ years ### "YouTube:My Go-To Platform for Learning and Entertainment" June 18, 2026 5.0 YouTube has allowed me to acquire many practical skills without having to pay for expensive courses, and it has genuinely enriched my general knowledge while giving me well-deserved relaxing moments after a long day. Pros I have been using YouTube for over ten years, and it's probably the app I open most often on my phone to relax or learn something new.what I appreciate most is the incredible richness of available content, I can find detailed tutorials to fix almost anything or follow complete courses on a variety of topics. Video quality is generally excellent and customization options, like playback speed or automatic subtitles, are very useful to me. Cons I find that ads have become increasingly numerous and intrusive over the years, which can really ruin the experience if I don't have a premium subscription. I also regret that the algorithm sometimes pushes me toward polarizing content to capture my attention longer. Review Source KM Kim M. Financial Manager Construction Used the software for: 2+ years ### "Youtube is my TV nowadays !" May 14, 2026 5.0 So far,youtube has been a place of learning for me since I have been using it. Most of its videos are educating and interesting at the same time. I can't love it less... Pros The videos on YouTube are always have a good quality. YouTube produces many educative and interesting videos. Its user interface is superb. Cons I'm tired of getting plenty ads,though I Am satisfied with everything else about youtube. The ads is always tiresome as it is many. An adjustment would be appreciated on it . Review Source TBN Themba Bongani N. Publisher Broadcast Media Used the software for: 1-2 years ### "Best videos stream app" June 9, 2026 5.0 I love YouTube soo much that the reason i bought tv box for my old plasma..even though they started adding lot of ads. Pros It's fun i can watch millions of videos without be limited, it's a platform for everyone, there's also live streams, thats why i can't switch to another app Cons Guys you must try to reduce the ads, back then it was better than now you use almost 7ads on 1 45 minutes videos..no man is too much Review Source DM Demi M. Community Manager Computer Games Used the software for: 2+ years ### "Your business needs YouTube " June 4, 2026 5.0 Pros Where people learn and show up what they can do. Also, Youtube is so far the best platform to build a commmunity of real fans. Cons The content rules on YouTube are very strict. Without a real strategy and quality content, you will stay hidden for a long time. Review Source RP Rylie P. Communications Coordinator Education Management Used the software for: 2+ years ### "Great Resource" May 5, 2026 5.0 Overall, YouTube has been a great resource for my institution. There is a wide variety of videos to watch that are informative, helpful, and great for education. Pros YouTube is a great resource for schools. The video quality is great, it is easy to use, there are a variety of features, and the value for money is great. Cons I least like the amount of ads. I also do not like the constant push to upgrade to the premium version. Review Source CL Charles-Stephen L. CYM Media Generalist Media Production Used the software for: 2+ years ### "Excellent Source of Learning Content" June 17, 2026 5.0 Pros Watching educational videos is very different from TikTok and Instagram. It allows you to learn easily and access a wide variety of content. Cons This platform YouTube consumes more mobile data. To be more comfortable, it is better to use a Wi-Fi network. Review Source Nava B. Owner Consumer Goods Used the software for: 2+ years ### "Love YouTube But They Should Cool It with the Ads" January 26, 2026 4.0 Very good. At this point, I use YouTube more than any other app for video content, for news, to learn new things, and just to pass the time. Pros The content on YouTube is so vast I can find a video about literally anything and that makes it easy to learn anything Cons The ads are out of control. If I'm not fast enough with the Skip button they will play one ad after another Review Source Yatra P. Omni Associate Retail Used the software for: 2+ years ### "Fun to learn - Everything can be done using YouTube" January 20, 2026 5.0 I love the app and almost daily use it. From podcast to movies to cooking videos- everything is on YouTube. The shorts on YouTube is also really cool and i love to watch those. I think everyone around me uses YouTube which is great. Pros I love using YouTube. It is like one of the most basic and simple app that you can not love without. Most of the stuff on YouTube is free and you can watch anything and everything using this app. There are multiple features on YouTube like different quality, subtitles, easy uploads and audio. It is great app for both content creators and the watchers. Never really had a problem with YouTube thus never used customer service. Cons Honestly the most frustrating thing about YouTube is the ads. But it can be removed using the premium feature. So not a big deal just bit irritating. Review Source AT Anthony T. Graphic designer Graphic Design Used the software for: 2+ years ### "YouTube is amazing " February 18, 2026 5.0 I use the app virtually every day since I adore it. YouTube has everything, including movies, podcasts, and cookery tutorials. I also really enjoy watching the shorts on YouTube. I believe that everyone in my vicinity utilises YouTube, which is fantastic. Pros I adore YouTube. It's one of the simplest and most fundamental apps that you can't live without. You can watch anything and everything on YouTube with this app, and the majority of the content is free. YouTube offers a variety of features, including audio, subtitles, easy uploading, and varying quality. It is wonderful software for both content makers and the watchers. Never really had a problem with YouTube thus never used customer service. Cons To be honest, YouTube's advertisements are the most annoying feature. However, the premium function can be used to get rid of it.It's a little annoying, but not a huge deal. Review Source Hannah K. Vice President Marketing and Advertising Used the software for: 2+ years ### "YouTube is replacing TV in the modern era!" January 11, 2026 5.0 Pros AMAZING platform for video sharing, viewing, hosting... Has a wide variety of educational and entertaining content. Very easy interface with a fine tuned recommendation algorithm. YouTube is essentially for the modern business and internet-using individual. Cons As a viewer, the algorithm is amazing. But as a creator, it can often favour repetitive and shocking content. Review Source CH Charlie H. Footballer Sports Used the software for: 2+ years ### "My awesome experience on Youtube" January 20, 2026 5.0 I have had a great experience on YouTube. It is such a great social media platform where I stream live videos, watching posted videos. It has a very high quality videos . They should just work on ads as it disturbs sometimes. Pros I like the fact that it has a good quality videos. YouTube is very efficient in content creation. I like the fact that it has a lot of nice features like “link to TV “ features, background play feature, etc. I like the fact that it is very easy to use. I like the fact that video hosting is so easy to do. I like as it is so affordable Cons I don’t really like their customer support team because they are not easy to reach out to. I don’t like the too much of ads Review Source VR Verified Reviewer Technical Director Religious Institutions Used the software for: 2+ years ### "If your not on here - get on here" December 16, 2025 5.0 Overall we enjoy youtube and the ability to upload our content from multiple different sources reliably. Pros It does a lot. We love the quality and the amount of tools that can use this service for free or low price Cons Its pretty hard to get your channel setup to do marketing and get any revenue going on. it takes a while. Review Source JN Jean-Pierre N. Instructional Designer Higher Education Used the software for: 2+ years ### "YouTube is one of the best apps and powerful ever created" January 9, 2026 5.0 YouTube is an amazing app and powerful to search information from different sources. It is a great platform for education and entertainment purposes Pros I find YouTube to be one of the best platforms ever created worldwide, especially for education and entertainment. I like the fact that it can be very helpful when you are doing research, presentation and business. It can provide answers to most of the questions you are looking for online, especially in the media. Cons It can be very addictive, especially when it comes to entertainment. In addition, you need to choose wisely the credible information that you find on YouTube because some people can upload false content or harmful information. Review Source EP Ella P. Owner Apparel & Fashion Used the software for: 2+ years ### "The only platform I used every single day!" May 23, 2025 5.0 I really love Youtube, I used it as a form of entertainment when I was a kid and a teenager, now as an adult, it is not just a form of entertainment but also a source of new knowledge and learnings! I can find anything I wanted to learn from there and do learn so much more that I asked Pros I am starting a business in which I only know the technical stuff, like managing it and all the complicated part of the business, but not the creation part. Youtube has been the best source of learning materials I could ever ask, it really is my favorite thing and I am pretty much there every single day. Cons It would be nice to have more recommendations that I really would definitely watch or be curious about. I would also love to see more content creators that need support in terms of subscribers and viewers. Review Source JC John C. Graphic designer Graphic Design Used the software for: 2+ years ### "YouTube my favorite streaming app" January 3, 2026 5.0 Youtube has been a wonderful video streaming app . It produces high quality videos. I always enjoy its "Link with TV " option. Pros \- It is very easy to use - Customer support are helpful - It posseses good quality videos - Incredible video hosting - Its amazing features eg. "Link with TV" background play etc - Good value for money - seamless contents Cons \- It consumes high data - Too much of ads - Too much of bugs - demonetization risk -content moderation issues Review Source DA Donald A. Graphic Designer Graphic Design Used the software for: 1-2 years ### "My great experience on Youtube" January 8, 2026 5.0 YouTube is one of the best video streaming platforms. It works excellently since I have been using it. It has good quality videos with so many awesome features . Pros \- YouTube possesses so many beautiful features - It has great video quality - It is excellent in content management - it is very easy to use - It has incredible video hosting - They have one of the best customer service - Availability of background play - Great value for money Cons \- Bugs issues - Too much of irrelevant ads - Copyright problems - Demonetization problems - Bringing down of content without proper investigation Review Source JA Joe A. Cyber secretary,IT specialist Information Technology and Services Used the software for: 1-2 years ### "My experience on YouTube" June 23, 2025 5.0 My experience on YouTube has been a good one. YouTube has been my favorite streaming platform. It has so many user friendly features. I enjoyed spending my time on YouTube ! . Pros \- Its background play feature - It is totally free - Quality videos - Its wide selection of content - Its “ Link to Smart TV “option Cons \- Risk of misinformation - Too many ads some of the time - Copyright - Inappropriate contents - It can be addictive Review Source VR Verified Reviewer secretario escolar Accounting Used the software for: 2+ years ### "youtube premium" July 17, 2025 5.0 My overall experience with YouTube is very good. I use it every day listening to music, watching videos, listening to podcasts, and audiobooks. It's an excellent site. Pros I like YouTube because it's excellent for acquiring new knowledge in anything you want to learn with free and well-explanatory videos. Cons I don't like the ads appearing all the time during videos and I think there could be a free version for YouTube Music, but I understand that ads are part of YouTube Music and YouTube Premium and it's good for YouTube to make a profit too. Review Source AN Alicia N. Teacher Education Management Used the software for: 2+ years ### "Helpful tool but ads are out of control! " August 24, 2025 5.0 Over all, I would say it’s just nice to have such a great resource that offers many types of videos for many reasons. From science videos, how to’s, music, classroom tools and resources and so on! Pros Very easy, useful, and helpful for everything I need. It is nice that most things are free with ads. Cons That inappropriate ads can’t be avoided when showing to kids. At our school, we do show YouTube videos to our students at times, but surprise ads or inappropriate ads are really hard to avoid. When you’re showing a classroom full of 3rd graders a Science video, the last thing you want to pop up is something like a beer commercial (happened) or worse! Review Source kV kiptoo V. Clinical medicine Health, Wellness and Fitness Used the software for: 2+ years ### "KIPTOO YOUTUBE REVIEW" March 5, 2025 4.0 YouTube offers diverse content, educational resources and global connectivity but comes with ads, misinformation and privacy concerns. its an engaging yet sometimes addictive platform balancing creativity, monetization and community engagement. Pros 1)vast content library it offers vast variety of videos for education and for fun purposes 2)free to access i don't have to pay to access YouTube content 3)monetization opportunity creators earn money from their content 4)algorithm based recommendations helps user discover new contents tailored to their interests 5)offline viewing allows you to download videos and view them offline Cons 1)misinformation it is used to spread fake news sometimes 2)addictive endless stream of content leads to screen time addiction 3)data concerns they collect data for targeted ads raising privacy concerns 4)comment section toxicity negative comments or harmful ones leads to cyberbullying 5)inappropriate content despite moderation they still can be found Review Source SP Stuart P. Product Manager Computer Software Used the software for: 2+ years ### "Multipurpose tool" July 23, 2025 5.0 I watch most days for work and pleasure. Work is often research based, competitor analysis and the like. But then also background music or tutorials. Pros It is constantly evolving and adapting to demand and culture. I like the recommendations engine as it rarely disappoints. Cons Sometimes you can get stuck in a content bubble if you happen to watch the same kind of content often. Review Source Similar Products Featured ## Related categories [Closed Captioning](https://www.capterra.com/closed-captioning-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/)