---
title: "YouTube Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is YouTube the right Video Hosting solution for you? Explore 943 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/237905/YouTube/reviews/"
page_type: "reviews"
language: "en"
---

YouTube

4.7 (943)

[View alternatives](https://www.capterra.com/p/237905/YouTube/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of YouTube

Ease of use

4.8

Customer Service

4.2

## Pros and Cons in Reviews

BL

Brooks L

Social Media InfluencerOnline Media, Self-employedUsed the software for: More than 2 years.

“The features like playlists, subscriptions, shorts, and video hosting make it simple for creators to upload and manage content.“

June 11, 2026

Michael Z

OwnerMusic, Self-employedUsed the software for: More than 2 years.

“YouTube can feel overly driven by its recommendation algorithm, which sometimes pushes repetitive or low-quality content instead of what users are actively searching for.“

April 23, 2026

Nathaniel H

Process EngineerAutomotive, 10,001+ employeesUsed the software for: More than 2 years.

“For viewers, YouTube functions as both a search engine and an entertainment hub where content on just about any topic imaginable is available with just a few clicks.“

March 19, 2026

Michael Z

OwnerMusic, Self-employedUsed the software for: More than 2 years.

“In addition, content moderation and consistency can be uneven, leading to variability in quality and reliability across videos.“

April 23, 2026

Faisal H

StudentHigher Education, Self-employedUsed the software for: 1-2 years.

“YouTube offers all types of content, such as education, entertainment, tech, Islamic lectures, tutorials, etc.“

April 27, 2026

John O

StudentEducation Management, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“When using youtube for free trial, it usually has a lot of annoying ads that pop up at any time and sometimes appear midwatching.“

February 20, 2026

PG

Parsa G

Sr AI AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Uploading, hosting, and sharing video is simple, playback quality is generally strong, and the platform makes it easy to get content in front of a very large audience.“

June 29, 2026

AN

Alicia N

TeacherEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“At our school, we do show YouTube videos to our students at times, but surprise ads or inappropriate ads are really hard to avoid. When you’re showing a classroom full of 3rd graders a Science video, the last thing you want to pop up is something like a beer commercial (happened) or worse!“

August 24, 2025

## Showing most helpful reviews

Showing 1-25 of 943 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sadaf K.  
IT Technician  
Telecommunications  
Used the software for: 2+ years

### "The Ultimate Platform"

June 26, 2026

4.0

Overall my experience with YouTube has been very good. It has become one of the apps I use the most because it is useful for learning, staying informed, and entertainment. Other than the ads on the free version, I would still recommend it because there is content for almost everyone, every age.

Pros

For Myself, I really like the thing that Youtube covers all kind of contents. Also, its easy access to all the contents. Most of the confusing topics from study, day to day activities are getting easier due to vast contents. Youtube premium is good as value. As it gives you access to whole bunch of extra features like no ads, music platform. Videos are mostly so smooth and good qualities, I like the options to choose the video quality which saves a genorous amount of data.

Cons

Ads, I would say the ads are pretty annoying sometime. Specially when you're forced to watched two/three ads in between a important video.

Review Source

Chiara L.  
Worker  
Law Practice  
Used the software for: 2+ years

### "How could we live without YouTube!"

August 19, 2026

5.0

My experience with YouTube is and was amazing, you can never get tired of it based on the infinite quantity of stuff you can watch on it!

Pros

I think we can all agree about the fact that YouTube has brought revolution to our world, it's the most amazing thing could have ever created. I use YouTube everyday, for everything honestly. It's even adding a few new features that make it super interesting and accessible. I usually watch content creators and the ads aren't too much invasive. Everyone will always continue to watch YouTube and it's amazing that way.

Cons

Honestly, YouTube has so much potential and gave overtime a nice experience to everyone, including me so I can't find any cons about it. Perfect like this.

Review Source

Valery C.  
Digital philanthropy  
Education Management  
Used the software for: 2+ years

### "Too Many Ads"

June 29, 2026

3.0

Pros

It has a variety of content for you to enjoy and has very good quality depending on the uploaded version. Very easy to navigate as well.

Cons

A lot of ads. There are ads in nearly every corner with newly integrated ones within the video you are watching and it becomes a serious problem.

Review Source

BL

Brooks L.  
Social Media Influencer  
Online Media  
Used the software for: 2+ years

### "YouTube: Great for watching and sharing videos"

June 11, 2026

5.0

My overall experience with YouTube has been very positive. It is easy to use, has a huge variety of videos, and works smoothly across different devices. I enjoy the high video quality, personalized recommendations, and features like playlists, live streaming, and shorts. It is great for entertainment, learning, and staying updated on content from favorite creators.

Pros

YouTube is very easy to use and has a huge variety of content for entertainment, education, music, and live streaming. The video quality is usually excellent, and the platform works well on phones, TVs, and computers. The features like playlists, subscriptions, shorts, and video hosting make it simple for creators to upload and manage content. The value for money is good, especially with the free version, although the ads can sometimes interrupt videos too often. Customer support can be slow depending on the issue, but overall the platform is reliable and user-friendly for both viewers and creators.

Cons

Customer support can be slow depending on the issue, but overall the platform is reliable and user-friendly for both viewers and creators.

Switched from

[Movavi Video Editor Plus](https://www.capterra.com/p/228422/Movavi-Video-Editor-Plus/)

Because YouTube is better value for money.

Review Source

VR

Verified Reviewer  
Content Specialist  
Education Management  
Used the software for: 2+ years

### "Great, but limited."

July 26, 2026

4.0

Pros

As a content creator, putting your stuff out their on YouTube is incredibly easy and it's great for hosting content that can be integrated into my other websites and portals.

Cons

I don't like that the rating system is too hidden from user view, and I also wish that shorts weren't pushed so much because that isn't what serious creators are interested in making.

Review Source

HB

Hamza B.  
Help others  
Internet  
Used the software for: 2+ years

### "Easy to use in 2026"

July 1, 2026

5.0

In video quality and suggestions video i will give that a 10/10 and about ads not good but i love youtube because it easy to use

Pros

Easy to use clear background and mostly the content quality i love when i watch a video game lole fortnite and they give more videos about fortnite without searching

Cons

Ads they add a lot of add in the past i was 1 ad per 4 videos now you have to watch 3 ads between two videos and that's not good for me

Review Source

Evan P.  
Architectural technologist  
Architecture & Planning  
Used the software for: 6-12 months

### "Efficiency in video tutorials"

July 29, 2026

5.0

Overall it was been an excellent experience. Most of the time I can find a video to help me solve a problem with great efficiency and ease which saves me a lot of important time

Pros

What I like most is how informative the videos are and the quality of some of the videos that I find to help solve issues and problems for me that occur in work

Cons

Sometimes I find it hard to find specific videos on a specific topic or problem that I may find in work. But apart from this I find YouTube to be an excellent professional tool

Review Source

RB

Riccardo B.  
Marketing Expert  
Machinery  
Used the software for: 2+ years

### "Learn, study and make money with it"

July 16, 2026

5.0

Pros

Incredible platform for video makers and also for everyone who wants to learn almost every topic. If you're good at it, you can make a lot of money. It works great in every device and it's super easy to use.

Cons

It now includes a lot of adverting and sometimes you must skip a lot of adv during a video, this can be frustrating.

Review Source

TR

Trey R.  
Founder  
Sports  
Used the software for: 1-2 years

### "Great for hosting video"

August 12, 2026

5.0

Pros

Great value for money. Simple and easy to use. Being able to upload content to share with customers and clients is great. Being able to find our business and services through here is awesome.

Cons

The amount of ads that are played on the free version when watching is a bit ridiculous. Watching clips and videos should not require 10 ads.

Review Source

PG

Parsa G.  
Sr AI Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use with unmatched reach"

June 29, 2026

5.0

Pros

What I like most is the reach and ease of use. Uploading, hosting, and sharing video is simple, playback quality is generally strong, and the platform makes it easy to get content in front of a very large audience.

Cons

What I like least is the ad experience and some of the clutter around the platform. At times, ads can feel excessive, and it can be harder than it should be to keep the viewing experience clean and focused.

Review Source

RH

Reagan H.  
Optician  
Medical Practice  
Used the software for: 2+ years

### "Awesome YouTube"

April 9, 2026

5.0

Overall, I love YouTube and I have always had positive experiences using it. You can watch all kinds of videos from fun, to serious, informational, etc. I have been watching YouTube since I was a kid, and I will always be a user of it! I think it is also easy to upload your own YouTube videos as well.

Pros

I like that you can search anything you want and be able to find any kind of video you want. I think it has great customer support, great value for your money, and it is great for social sharing as well! Super easy to use and navigate, and I love all of the different features! There are many ads, however.

Cons

The only thing that I dislike about YouTube is the advertisements, but I understand why they are there, and you are usually able to skip them pretty quickly. I do not like the long, unskipable ads, though, and I am sad that they patched the way to get around watching ads.

Review Source

Nava B.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Love YouTube But They Should Cool It with the Ads"

January 26, 2026

4.0

Very good. At this point, I use YouTube more than any other app for video content, for news, to learn new things, and just to pass the time.

Pros

The content on YouTube is so vast I can find a video about literally anything and that makes it easy to learn anything

Cons

The ads are out of control. If I'm not fast enough with the Skip button they will play one ad after another

Review Source

Yatra P.  
Omni Associate  
Retail  
Used the software for: 2+ years

### "Fun to learn - Everything can be done using YouTube"

January 20, 2026

5.0

I love the app and almost daily use it. From podcast to movies to cooking videos- everything is on YouTube. The shorts on YouTube is also really cool and i love to watch those. I think everyone around me uses YouTube which is great.

Pros

I love using YouTube. It is like one of the most basic and simple app that you can not love without. Most of the stuff on YouTube is free and you can watch anything and everything using this app. There are multiple features on YouTube like different quality, subtitles, easy uploads and audio. It is great app for both content creators and the watchers. Never really had a problem with YouTube thus never used customer service.

Cons

Honestly the most frustrating thing about YouTube is the ads. But it can be removed using the premium feature. So not a big deal just bit irritating.

Review Source

Simon S.  
Development and engineering, design and creative, internship and entry roles  
Information Technology and Services  
Used the software for: 2+ years

### "Fun and easy video app"

March 10, 2026

4.0

My experience with YouTube is good. It is fun and helps me watch and shares videos. Videos are clear and look good. Support helps if i have a problem.

Pros

I like YouTube because it is easy to use. I can watch many videos and learn new things. I can upload my own videos. It has good features like playlists and subtitles. It is free.

Cons

Sometimes there are too many ads. Some videos are blocked in my country. The app can be slow sometimes.

Review Source

Breanna G.  
Social Media Manager  
Construction  
Used the software for: 2+ years

### "YouTube is a Daily Staple, and nothing really competes"

December 11, 2025

5.0

I am a daily user and have paid for premium since it came out, and I think it's worth it. I use it for background music, tutorials, uploading, sharing, etc.

Pros

It's free. It's mostly easy to use. It hosts videos effectively and makes them easy to share. There's quite a few handy features like branding and automatic fill-in. Video quality is customizable. I also use youtube every day for its content, for learning, music, etc.

Cons

I've not needed customer support but I've heard from other users mixed reviews. I dislike ads, and so I pay for premium.

Review Source

PS

Parker S.  
CEO  
Music  
Used the software for: 2+ years

### "How do I...? Oh Wait "

December 3, 2025

5.0

Overall, the ability to learn new ideas, concepts, drama, news, and anything else you can think of is on the app. From decade old videos to fresh uploaded videos, there is always something to get into.

Pros

You tube has been one of those apps where you could either spend the majority of your day learning about valuable information like how to change your oil in your car, or you could spend your day watching the dramatic-filled conquests of various creators. The choice is yours and i have always loved that about you tube.

Cons

The ads within the videos, before the videos, and after they are done. The algorithm sometimes makes for more personable content and the ability to get into niche content that you normally wouldn't watch. This is both a pro and con

Review Source

JFR

Joe Felix R.  
Entertainer  
Entertainment  
Used the software for: 2+ years

### "YouTube. An absolutely essential part of the Internet we CAN'T do without."

October 3, 2025

5.0

Starting on October 30th 2008, I became a content creator. As a content creator, I began to upload a wide variety of content revolving around Gaming, Voice acting, Music playing, Cosplay, Conventions, Live Action Skits, and so much more. At the time of writing this, it's 10/2/2025. I'm still going strong as a YouTuber. YouTube has given me the freedom to express myself through the art of my videos for the world to see.

Pros

YouTube is an endless world of entertainment for anyone to enjoy free of charge. Provided you have internet connection of course. If there's a certain Genre than interests you, you can find videos about it on YouTube. If you become a content creator that uploads videos, you'll gain subscribers, fame, and maybe even money.

Cons

Speaking as a Content creator since October 30th 2008, it can be very difficult to get your content noticed on YouTube. Most smaller content creators have to upload stuff that is in line with the algorithm if they want a chance at getting noticed. To become big on YouTube enough to make a living, it's luck based.

Review Source

RH

Ronisha H.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "My take on YouTube "

January 8, 2026

4.0

Overall, I use YouTube a lot and it has been reliable. I would recommend to others it has a lot of great content on their and most times there isn’t issues with connection like other social media platforms.

Pros

What I like most about YouTube is that it is easy to use. Easy to search for content and not too bad uploading it either.

Cons

What I least like about you tube is that sometimes the content that comes up on your homepage is inappropriate without consent.

Review Source

JN

Jean-Pierre N.  
Instructional Designer  
Higher Education  
Used the software for: 2+ years

### "YouTube is one of the best apps and powerful ever created"

January 9, 2026

5.0

YouTube is an amazing app and powerful to search information from different sources. It is a great platform for education and entertainment purposes

Pros

I find YouTube to be one of the best platforms ever created worldwide, especially for education and entertainment. I like the fact that it can be very helpful when you are doing research, presentation and business. It can provide answers to most of the questions you are looking for online, especially in the media.

Cons

It can be very addictive, especially when it comes to entertainment. In addition, you need to choose wisely the credible information that you find on YouTube because some people can upload false content or harmful information.

Review Source

DrK

Dounia rekia K.  
Self employed  
Consumer Electronics  
Used the software for: 2+ years

### "Review about youtube "

May 20, 2025

5.0

My overall experience with YouTube has been mostly positive. It’s a powerful platform that offers a wide variety of content—from entertainment and music to education and news. The ability to learn new skills, stay updated, or simply relax with a video anytime is a major advantage. However, the frequent ads and occasional low-quality or misleading content can be frustrating. Still, with the right subscriptions and viewing habits, it remains one of the most useful and engaging platforms available which is a great app

Pros

It has content for everyone its available for all ages and interests also you can watch a huge variety of videos for free.

Cons

Frequent interruptions, especially without a Premium subscription also there are some videos that get removed or muted due to copyright claims

Review Source

MB

Miriam B.  
Admin  
Graphic Design  
Used the software for: 1-2 years

### "The best social media platform"

June 11, 2025

4.0

It is very useful for entertainment or for learning purposes and I use it almost on a daily basis for various kind of things.

Pros

It is easy to share my content with the world and gain clients for business or followers for spreading knowledge.

Cons

It is quite difficult to get viewers and followers and stand out with interesting content to attract interested people.

Review Source

DA

Donald A.  
Graphic Designer  
Graphic Design  
Used the software for: 1-2 years

### "My great experience on Youtube"

January 8, 2026

5.0

YouTube is one of the best video streaming platforms. It works excellently since I have been using it. It has good quality videos with so many awesome features .

Pros

\- YouTube possesses so many beautiful features - It has great video quality - It is excellent in content management - it is very easy to use - It has incredible video hosting - They have one of the best customer service - Availability of background play - Great value for money

Cons

\- Bugs issues - Too much of irrelevant ads - Copyright problems - Demonetization problems - Bringing down of content without proper investigation

Review Source

CH

Cylei H.  
Graphic Design  
Broadcast Media  
Used the software for: 2+ years

### "All about YouTube"

December 26, 2025

5.0

My experience with YouTube has been great overall. It is a great value for money and great community.

Pros

What I like most about YouTube Is Its content. YouTube has many Interesting videos and features. It Is very easy to use and the video quality is great.

Cons

What I like least about YouTube is how sometimes the video tends to load slow. Another thing I don’t really like is how much ads there are.

Review Source

Sanjay S.  
Director  
Entertainment  
Used the software for: 2+ years

### "Review of Youtube."

May 5, 2025

5.0

Overall my experience with Youtube has been good so far and I hope it gets better in the future.

Pros

The best thing I like about Youtube is its popularity and its reach to everyone, common and special. Though there are several other video streaming platforms for creators, but all others are either not so famous globally or it is not possible for every creator to fulfill their conditions. If we talk from the viewer's point of view, then the content of any small or big creator from around the world can be easily viewed here. The best thing in this, I feel, is that we can also customize the video resolution as per our requirement and watch it.

Cons

As a creator, the thing that annoys me about YouTube is their copyright policy. It is true that we cannot use someone else's music in our videos, if we do, we will get a copyright claim. But if we shoot and upload a video in which someone has played a song in the background, then I think the creator who shot it is not at fault. That creator should not be given copyright or a very minor claim should be made on it. On the other hand, from the point of view of the audience, I do not see any shortcomings in YouTube.

Review Source

KG

Kristen G.  
Spray tan artist  
Consumer Services  
Used the software for: 2+ years

### "Recommend to all"

January 21, 2026

5.0

Love YouTube! Great for creating all types of content. Easy to use and get a lot of feedback from users

Pros

Love YouTube for content creation and streaming videos. Very helpful to get your content out and seen by many

Cons

No cons of YouTube. Sometimes it glitches but doesn’t happen often. Very easy to use and views by many

Review Source

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