# YouTube Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is YouTube the right Video Hosting solution for you? Explore 913 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237905/YouTube/reviews

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YouTube

4.7 (913)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of YouTube

Ease of use

4.8

Customer Service

4.2

## Pros and Cons in Reviews

Nathaniel H

Process EngineerAutomotive, 10,001+ employeesUsed the software for: More than 2 years.

“For viewers, YouTube functions as both a search engine and an entertainment hub where content on just about any topic imaginable is available with just a few clicks.“

March 19, 2026

TA

Taher A

Software InternComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The compression algorithm takes away too much detail, although it makes streaming faster and loading times shorter, viewing on larger screens does not look nearly as good as other streaming sites.“

May 27, 2025

DM

Dennis M

IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“What i like most about YouTube is that i can Learn New Skills easily on Different education channels, share content and even make money using the YouTube Monetization feature just by creating Engaging Video Content.“

June 22, 2025

VC

Vicente C

Quality TechAutomotive, 201 - 500 employeesUsed the software for: More than 2 years.

“The thing I dislike about YouTube is the recommendations often prioritize sensational Shorts, or clickbait contents reducing effectiveness as a learning tool.“

February 12, 2026

vL

vicky L

Marketing SpecialistConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Being able to archive and make changes after the video is posted also makes a difference and cuts time from having to delete and re-upload.“

January 16, 2026

John O

StudentEducation Management, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“When using youtube for free trial, it usually has a lot of annoying ads that pop up at any time and sometimes appear midwatching.“

February 20, 2026

Hannah K

Vice PresidentMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“AMAZING platform for video sharing, viewing, hosting... Has a wide variety of educational and entertaining content.“

January 11, 2026

AN

Alicia N

TeacherEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“At our school, we do show YouTube videos to our students at times, but surprise ads or inappropriate ads are really hard to avoid. When you’re showing a classroom full of 3rd graders a Science video, the last thing you want to pop up is something like a beer commercial (happened) or worse!“

August 24, 2025

## Showing most helpful reviews

Showing 1-25 of 913 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nava B.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Love YouTube But They Should Cool It with the Ads"

January 26, 2026

4.0

Very good. At this point, I use YouTube more than any other app for video content, for news, to learn new things, and just to pass the time.

Pros

The content on YouTube is so vast I can find a video about literally anything and that makes it easy to learn anything

Cons

The ads are out of control. If I'm not fast enough with the Skip button they will play one ad after another

Review Source

AS

Alexis S.  
Owner  
Retail  
Used the software for: 2+ years

### "Satisfied with YouTube "

February 19, 2026

5.0

Overall I am frustrated with YouTube for the ads but satisfied with everything else. The ads can be tiresome because there is many.

Pros

What I like most about YouTube is the variety of shows, music and creativity that they provide to everyone.

Cons

What I like least about YouTube is the ads. I think there should be no ads or shorter ads that way the listening continues smoothly.

Switched from

[Pandora FMS](https://www.capterra.com/p/151020/Pandora-FMS/)

I switched apps to give me a better variety in music.

Review Source

KJ

Karan J.  
Legal secretary  
Legal Services  
Used the software for: 2+ years

### "False allegations, won't let you adequately defend yourself."

April 10, 2025

1.0

I got a notification saying my accoun t was permanently cancelled. I appealed and 15 minutes later thay came back saying they have looked at my account "carefully" and they found it breaches their policy. I know for a fact that I did not commit the offence they accused me of and there is no way to appeal the denial of the appeal. Even in a court of law, you are told what you are accused of and provided the evidence and allowed to defend yourself. YouTube are a lw unto themselves. They took my money for premium membership, cancelled my account and instead of doing the right thing and refunding my money, I had to request it from them.

Pros

They offer a premium service so you don't have to watch ads

Cons

They delete your account and make accusations against you but won't give you evidence of your supposed crimes.

Review Source

Nathaniel H.  
Process Engineer  
Automotive  
Used the software for: 2+ years

### "YouTube - World's Largest Free Online Video Sharing"

March 19, 2026

5.0

YouTube is a video sharing platform that hosts everything from music videos and educational content to vlogs, product reviews, and live event coverage. YouTube creators can build channels, monetize their content, and reach global audiences without traditional media gatekeepers. For viewers, YouTube functions as both a search engine and an entertainment hub where content on just about any topic imaginable is available with just a few clicks.

Pros

What I like most about YouTube is quite simple. There is so much content housed on YouTube that just about any topic you can think of has tons of content related to it uploaded on YouTube. I like tackling projects myself whenever possible, so I especially like using YouTube for how-to videos.

Cons

Having been a YouTube viewer since it's inception, there are two main cons that I can think of. First is the increase in advertisements over the years. I understand why they need to be there to continue to allow YouTube to be free for users, but it can still get a little annoying. Second is the fact that for many years, audio would pause on a mobile device when you left your YouTube screen or your screen went to sleep. Now, I understand you can pay for a premium account to eliminate this issue. But to me, I think that should be a free feature.

Review Source

Trinidad F.  
Autonomous Remote Assistant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "YouTube for Everyone!"

February 26, 2026

5.0

Overall my experience with Youtube has been positive and exciting! Last year I upgraded to Youtube Premium for my family and I and we absolutely love it!

Pros

YouTube is probably my favorite and most used website. Between Youtube and YouTube Music I think it accounts for at least 50% of my activity online. YouTube has so many great aspects!

Cons

Youtube has very few drawbacks in my experience. I've noticed some lag and glitches from time to time but it's not consistent. And its probably due to bandwidth especially considering there's so many users on the website at the same time. Also, the ads for free usage can be excessive at times.

Review Source

CA

Celicourt A.  
Student  
E-Learning  
Used the software for: 2+ years

### "Helpful and informative,with some distractions."

January 28, 2026

4.0

My overall experience with Youtube has been very positive. It’s an excellent platform for learning, getting news, and discovering content, even though ads and distractions can sometimes be an issue.

Pros

What I like most is that Youtube offers endless free content for learning and staying informed,and it’s very easy to use.

Cons

What I like least about Youtube is the frequent ads and how easy it is to get distracted by unrelated content.

Review Source

AT

Anthony T.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "YouTube is amazing "

February 18, 2026

5.0

I use the app virtually every day since I adore it. YouTube has everything, including movies, podcasts, and cookery tutorials. I also really enjoy watching the shorts on YouTube. I believe that everyone in my vicinity utilises YouTube, which is fantastic.

Pros

I adore YouTube. It's one of the simplest and most fundamental apps that you can't live without. You can watch anything and everything on YouTube with this app, and the majority of the content is free. YouTube offers a variety of features, including audio, subtitles, easy uploading, and varying quality. It is wonderful software for both content makers and the watchers. Never really had a problem with YouTube thus never used customer service.

Cons

To be honest, YouTube's advertisements are the most annoying feature. However, the premium function can be used to get rid of it.It's a little annoying, but not a huge deal.

Review Source

Simon S.  
Development and engineering, design and creative, internship and entry roles  
Information Technology and Services  
Used the software for: 2+ years

### "Fun and easy video app"

March 10, 2026

4.0

My experience with YouTube is good. It is fun and helps me watch and shares videos. Videos are clear and look good. Support helps if i have a problem.

Pros

I like YouTube because it is easy to use. I can watch many videos and learn new things. I can upload my own videos. It has good features like playlists and subtitles. It is free.

Cons

Sometimes there are too many ads. Some videos are blocked in my country. The app can be slow sometimes.

Review Source

CK

Crouse K.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "YouTube is replacing TV in this modern days"

March 11, 2026

5.0

YouTube is a very nice video streaming app for me since I have been using it. It has a very good quality videos with a lot of beautiful features like Link with TV,background play, Transcript etc…. It is very good for video hosting and video editing too.

Pros

I so much like YouTube for the fact that it is very easy to use as it has a beautiful and friendly user interface. I also like the fact that it produces good quality videos which makes it more fun to watch. I also like as it has Link With TV features which makes watching videos so attractive. I like the fact that their customer service is so

Cons

One of the thing I don’t like about YouTube is the presence of too much of annoying ads .An Improvement would be appreciated. YouTube can also find addictive.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 2+ years

### "Almost all content"

February 20, 2026

4.0

Pros

Allow me ease of acces to educational, entertainment and information videos whether it is tutorials lectures or documentaries.

Cons

When using youtube for free trial, it usually has a lot of annoying ads that pop up at any time and sometimes appear midwatching.

Review Source

UF

Umar F.  
Manger  
Marketing and Advertising  
Used the software for: 6-12 months

### "YouTube review "

June 15, 2025

5.0

YouTube has been a big part of my daily routine — whether I’m looking for entertainment, tutorials, or just background music. It’s my go-to platform for learning new skills, especially with tech and DIY videos that are easier to follow than reading articles. The algorithm usually recommends what I like, but sometimes it leads me down rabbit holes that waste time. I enjoy the variety, but I do wish there were fewer ads. Overall, it’s a powerful, free resource — as long as you use it wisely.

Pros

1\. Free to Use Anyone can watch videos, upload content, and create a channel without paying. 2. Massive Audience Reach Over 2 billion logged-in users monthly – ideal for creators, businesses, and influencers. 3. Monetization Options Creators can earn money through ads, memberships, Super Chats, and merchandise shelves. 4. Educational Content From DIYs to university lectures – a huge library of learning material. 5. Entertainment Variety Movies, vlogs, music, gaming, podcasts – all types of entertainment in one place. 6. Community and Engagement Likes, comments, polls, and livestreams allow for interaction and feedback. 7. Searchable and Shareable Easily find content and share it across platforms.

Cons

1\. Ad Overload Free content often comes with multiple or unskippable ads. 2. Algorithm Pressure Creators must constantly produce engaging content or risk losing visibility. 3. Copyright Strikes Strict policies can lead to video takedowns or channel demonetization. 4. Misinformation Not all content is reliable—misleading videos can spread quickly. 5. Mental Health Impact Negative comments, comparison, and burnout can affect creators and viewers alike. 6. Addictive Nature Endless scrolling and recommendations can waste time or disrupt productivity.

Review Source

DrK

Dounia rekia K.  
Self employed  
Consumer Electronics  
Used the software for: 2+ years

### "Review about youtube "

May 20, 2025

5.0

My overall experience with YouTube has been mostly positive. It’s a powerful platform that offers a wide variety of content—from entertainment and music to education and news. The ability to learn new skills, stay updated, or simply relax with a video anytime is a major advantage. However, the frequent ads and occasional low-quality or misleading content can be frustrating. Still, with the right subscriptions and viewing habits, it remains one of the most useful and engaging platforms available which is a great app

Pros

It has content for everyone its available for all ages and interests also you can watch a huge variety of videos for free.

Cons

Frequent interruptions, especially without a Premium subscription also there are some videos that get removed or muted due to copyright claims

Review Source

Sanjay S.  
Director  
Entertainment  
Used the software for: 2+ years

### "Review of Youtube."

May 5, 2025

5.0

Overall my experience with Youtube has been good so far and I hope it gets better in the future.

Pros

The best thing I like about Youtube is its popularity and its reach to everyone, common and special. Though there are several other video streaming platforms for creators, but all others are either not so famous globally or it is not possible for every creator to fulfill their conditions. If we talk from the viewer's point of view, then the content of any small or big creator from around the world can be easily viewed here. The best thing in this, I feel, is that we can also customize the video resolution as per our requirement and watch it.

Cons

As a creator, the thing that annoys me about YouTube is their copyright policy. It is true that we cannot use someone else's music in our videos, if we do, we will get a copyright claim. But if we shoot and upload a video in which someone has played a song in the background, then I think the creator who shot it is not at fault. That creator should not be given copyright or a very minor claim should be made on it. On the other hand, from the point of view of the audience, I do not see any shortcomings in YouTube.

Review Source

GJ

George J.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "My awesome experience on YouTube"

January 23, 2026

5.0

My experience on YouTube has been amazing. It has a lot of interesting features .I like as it is educational, relaxing. It has good quality videos with latest videos. It's just that ads is needed to be fixed.

Pros

\- I like as it is so affordable - YouTube is very easy to use - I like as it has a very good quality videos - Reels are always fun to watch - It has a lot of helpful and interesting feature - I like the feature " Link with TV " - It is very efficient in hosting videos

Cons

\- I don't like as their customer support team is diffult to reach out to - Ads is always disturbing while watching movies

Review Source

kV

kiptoo V.  
Clinical medicine  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "KIPTOO YOUTUBE REVIEW"

March 5, 2025

4.0

YouTube offers diverse content, educational resources and global connectivity but comes with ads, misinformation and privacy concerns. its an engaging yet sometimes addictive platform balancing creativity, monetization and community engagement.

Pros

1)vast content library it offers vast variety of videos for education and for fun purposes 2)free to access i don't have to pay to access YouTube content 3)monetization opportunity creators earn money from their content 4)algorithm based recommendations helps user discover new contents tailored to their interests 5)offline viewing allows you to download videos and view them offline

Cons

1)misinformation it is used to spread fake news sometimes 2)addictive endless stream of content leads to screen time addiction 3)data concerns they collect data for targeted ads raising privacy concerns 4)comment section toxicity negative comments or harmful ones leads to cyberbullying 5)inappropriate content despite moderation they still can be found

Review Source

LA

Leandro A.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Youtube review"

November 23, 2025

5.0

Good overall . But advertisements are very annoying , sometimes I consider to switch to another platform

Pros

Great audio visual source.Almost unlimited amount of resources fast and reliable.I use it daily .Good experience overall

Cons

Constant and annoying advertisments all the time .There are ways to get rid of them .Sometimes they appear too frequently

Review Source

JA

Joe A.  
Cyber secretary,IT specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "My experience on YouTube"

June 23, 2025

5.0

My experience on YouTube has been a good one. YouTube has been my favorite streaming platform. It has so many user friendly features. I enjoyed spending my time on YouTube ! .

Pros

\- Its background play feature - It is totally free - Quality videos - Its wide selection of content - Its “ Link to Smart TV “option

Cons

\- Risk of misinformation - Too many ads some of the time - Copyright - Inappropriate contents - It can be addictive

Review Source

AN

Alicia N.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Helpful tool but ads are out of control! "

August 24, 2025

5.0

Over all, I would say it’s just nice to have such a great resource that offers many types of videos for many reasons. From science videos, how to’s, music, classroom tools and resources and so on!

Pros

Very easy, useful, and helpful for everything I need. It is nice that most things are free with ads.

Cons

That inappropriate ads can’t be avoided when showing to kids. At our school, we do show YouTube videos to our students at times, but surprise ads or inappropriate ads are really hard to avoid. When you’re showing a classroom full of 3rd graders a Science video, the last thing you want to pop up is something like a beer commercial (happened) or worse!

Review Source

aA

adel A.  
Consumer Services  
Consumer Services  
Used the software for: 2+ years

### "The best app ever YouTube"

March 17, 2025

5.0

YouTube is a great site for me in terms of learning. It has helped me a lot in gaining more information and is an essential source of knowledge and spreading knowledge. Many thanks for the continuous work of the work team to make YouTube a clean and free environment for users.

Pros

I like the clarity, quality of the video, speed, and ease of use for the user. Creating a channel on YouTube is like education. I personally learn a lot from YouTube.

Cons

Some advertisers don't like me much and it's hard to get more followers.

Review Source

DM

Dennis M.  
Senior Frontend Engineer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "What is YouTube? A Social Network, Video Platform or is there More?"

June 3, 2025

5.0

I really love using YouTube as a Video Sharing App, Social Network and a search Engine. YouTube has Numerous videos and education content from all avenues thereby learning any skill becomes an easy task. Furthermore, as a social network, i get to like, subscribe and comment on videos of creators or businesses that i like keeping me updated at all times. Overall, I highly rate YouTube and i give it a Solid rating of 10/10 would highly recommend to all.

Pros

What i love most about YouTube is the Creator Economy Platform. Any person can make money via Super Chats, memberships, Brand Deals and Ads and this can become a full-Time Job.

Cons

Everything about YouTube Is great. There is nothing that i dislike about YouTube as the largest video sharing platform.

Review Source

SP

Stuart P.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Multipurpose tool"

July 23, 2025

5.0

I watch most days for work and pleasure. Work is often research based, competitor analysis and the like. But then also background music or tutorials.

Pros

It is constantly evolving and adapting to demand and culture. I like the recommendations engine as it rarely disappoints.

Cons

Sometimes you can get stuck in a content bubble if you happen to watch the same kind of content often.

Review Source

예원 이.  
Student  
Entertainment  
Used the software for: 2+ years

### "My experience as a YouTube user."

April 16, 2025

5.0

It is good application for watching videos and also uploading videos. My overall experience on it was good.

Pros

1.What I like the most is that they display the videos that I might like through the algorithm. 2. I can also be a content creator easily by just uploading videos.

Cons

Advertisement appears too often no matter of the length of the video. It also even disturb me watching videos.

Review Source

MD

Mwangi D.  
Senior UX Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Is YouTube the Best Video Sharing Platform on the Market Today? Lets find Out"

August 14, 2025

5.0

Pros

Everything about YouTube is Amazing. I can watch educational content and learn new skills. Additionally i can upload content that i can get paid too

Cons

There is nothing that i dislike about YouTube. Its a Great Video Sharing Platform and i recommend it to other people as well.

Review Source

TG

Thomas G.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "My review about YouTube"

July 27, 2025

5.0

YouTube has been my favorite streaming platform for a while. I always enjoy watching videos and streaming live on it . It possesses good quality videos. However too much of ads is needed to be worked on

Pros

\- Its good quality videos -Live streaming is super good - Its fantastic video subtitles - Superb features e.g “connect with smart Tv “ feature etc - Its video hosting is extraordinary - It is easy and smooth to use - Its fantastic customer support team - It serves as source of revenue for me and other users.

Cons

\- Too many ads as it may find annoying most of the time - Unavailability of background play sometimes

Review Source

VK

Virginia K.  
Information Technology Manager  
Computer Software  
Used the software for: 2+ years

### "My Outstanding and Remarkable Experience with YouTube. "

August 6, 2025

5.0

Pros

YouTube allows me to enjoy watching videos and my favorite channels that I have subscribed. Again, I can easily share videos with others using YouTube. It's possible to live stream videos with YouTube.

Cons

It's one of my favorite platform although Ads can be disrupting and annoying when watching videos using YouTube.

Review Source

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