# Cendyn CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cendyn CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/237930/Cendyn-CRM/alternatives

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# 

 Cendyn CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Cendyn CRM

## What is Cendyn CRM?

Cendyn CRM enables hoteliers to drive direct bookings, elevate guest connections, and maximize profitability, all while building stronger relationships with your guests for unprecedented success. Boost brand visibility and drive bookings Drive brand awareness and direct bookings on your website using digital marketing channels such as Meta, Google, and Metasearch. Expand your reach across all channels Leverage audiences across all your marketing channels (email, SMS, WhatsApp, Facebook and more) for a consistent and strategic approach. Centralize and unify your data with a CRM & CDP Consolidate data into a single source for unified marketing consent and brand compliance using a CRM powered by a CDP to harmonize information. Create a tailored loyalty experience Offer unique experiences for loyal returning guests by offering a personalized experience on your website.

## What is Cendyn CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cendyn CRM

0.0

VS.

[4.5 (4,462)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (4,363)

Value For Money

0.0 (0)

Value For Money

4.3 (3,497)

Customer Service

0.0 (0)

Customer Service

4.4 (3,506)

## Cendyn CRM alternatives

[4.4 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about Cendyn CRM

Overview

### What company size and specific industries is Cendyn CRM built for?

Cendyn CRM is designed for enterprise hotels, multi-property hotels, and multi-brand hotels. It is built for larger hospitality organizations that need customer relationship management across multiple locations or brands, rather than small businesses or general-purpose industries.

Features and Usability

### What are the key features of Cendyn CRM?

Cendyn CRM offers contact management, lead management, and interaction tracking for customer records and activity history. It also includes campaign management, email marketing, marketing automation, and segmentation for targeted outreach, plus customizable email templates, reporting/analytics, data import/export, drag-and-drop tools, and third-party integrations.

Integrations

### Which third-party tools and platforms does Cendyn CRM integrate with?

Cendyn CRM connects to over 40 integrations for hospitality operations, including Agilysys LMS, Amadeus, Cendyn Loyalty, Cenium Hospitality ERP, Clock PMS, Cloudbeds, GuestRevu, Hapi, HotSoft PMS, Hotelogix, Little Hotelier, and Maestro PMS.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

Manage, organize, and store contact information

Data Import/Export

Import and export data to and from software applications

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Email Marketing

Create and send email blasts/campaigns

Email Templates

Pre-made examples and templates for emails

Cendyn CRM 11 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track interaction history by documenting conversations for contacts

Automate workflows and trigger campaigns based on customer actions

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

## Pricing

### Starting price

Free trial not available

## Integrations

[

RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[

Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[

Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[

Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[

Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[

WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[

roommaster](https://www.capterra.com/p/13824/roomMaster/)[

Frontdesk Anywhere](https://www.capterra.com/p/84709/Frontdesk-Anywhere/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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