# MetaMask Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MetaMask Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Wallets products and more.

Source: https://www.capterra.com/p/237989/MetaMask

---

# 

 MetaMask Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MetaMask

## What is MetaMask?

MetaMask is a crypto wallet software that also serves as a gateway to blockchain applications. The software offers features such as swap tokens, approvals, slippage protection and many more.

## What is MetaMask used for?

[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)

Overall rating

Based on 89 user reviews

Reviews sentiment

Positive

88%

Neutral

7%

Negative

6%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MetaMask

4.4 (89)

VS.

[### Zengo](https://www.capterra.com/p/241372/ZenGo/)

[4.7 (167)](https://www.capterra.com/p/241372/ZenGo/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (89)

Ease Of Use

4.7 (167)

Value For Money

4.3 (75)

Value For Money

4.5 (156)

Customer Service

3.6 (70)

Customer Service

4.5 (151)

## MetaMask alternatives

[OKX Wallet](https://www.capterra.com/p/10006928/OKX-Wallet/)

[4.6 (40)](https://www.capterra.com/p/10006928/OKX-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006928/OKX-Wallet/)

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[Binance](https://www.capterra.com/p/252490/Binance/)

[4.4 (221)](https://www.capterra.com/p/252490/Binance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252490/Binance/)

Highest Rated

[1inch Wallet](https://www.capterra.com/p/10002803/1inch-Wallet/)

[4.9 (32)](https://www.capterra.com/p/10002803/1inch-Wallet/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10002803/1inch-Wallet/)

[View all alternatives](https://www.capterra.com/p/237989/MetaMask/alternatives/)

## FAQs about MetaMask

Overview

### What problems does MetaMask solve?

MetaMask solves the friction of managing crypto across exchanges, browsers, mobile devices, and decentralized apps by giving users one wallet for storing assets, swapping tokens, sending payments, and connecting to NFT and DeFi platforms. Crypto investors, NFT traders, and Web3 users benefit most from faster setup, safer self-custody, and simpler blockchain access.

Answer based on 28 reviews

Overview

### Which roles and teams benefit most from MetaMask?

MetaMask is most used by founders, executives, freelancers, and blockchain-focused technical users who need secure access to Web3 tools. Business leaders use it to manage digital assets and decentralized transactions, while developers and independent professionals rely on it to test applications, connect wallets, and interact with NFT and DeFi platforms.

Answer based on 89 reviews

Overview

### What company size and industries is MetaMask built for?

MetaMask is intended for cryptocurrency, with most reviewers coming from small businesses at 89% and the largest industry share in Marketing and Advertising at 7%. It also appears in Information Technology and Services and Civil Engineering, each at 6%, and is used primarily for cryptocurrency wallets.

Answer based on 89 reviews

Features and Usability

### What are the key features of MetaMask?

MetaMask includes core wallet features like cryptocurrency storage, sending and receiving, plus transaction signing and real-time asset tracking. Reviewers also highlight its browser extension and mobile app, multi-network configuration, dApp integrations, and security controls such as recovery phrase access and wallet management for tokens and NFTs.

Answer based on 33 reviews

Overview

### How good is MetaMask as a crypto wallet?

MetaMask works well as a crypto wallet for Web3 access, token storage, and connecting to decentralized apps. Many beginners, traders, NFT users, and developers like its broad blockchain support and hardware wallet options, but some find fees high, NFT viewing limited, and hot-wallet security dependent on careful key management.

Answer based on 27 reviews

Integrations

### Which third-party tools and platforms does MetaMask integrate with?

MetaMask integrates with Trust Wallet, Binance, OpenSea, Kucoin, Polygon, 1inch Wallet, Phantom, and CAKE. Reviewer mentions center on crypto trading, wallet connections, NFT marketplaces, and blockchain networks, showing support across exchange platforms, decentralized wallets, and Web3 services commonly used for transfers, trading, and asset management.

Answer based on 23 reviews

Getting Started and Support

### What customer support options does MetaMask offer?

MetaMask provides FAQ/forum and a knowledge base for support. Users often rely on self-service help, and sentiment is mixed: some find guidance useful, while others report confusion, frustration, or difficulty getting timely help when account or fund issues arise.

Answer based on 6 reviews

Security

### How does MetaMask handle data security and access control?

MetaMask uses a recovery phrase, with reviewers citing 10-, 12-, and 15-word phrases, plus fingerprint and password protection in the app and transaction signing. Users often describe it as secure for storing crypto and NFTs, but some report phishing, malware exposure, hacking concerns, blocked accounts, and difficult recovery if security words are lost.

Answer based on 33 reviews

Features and Usability

### Is MetaMask easy to use for beginners?

MetaMask feels straightforward for many users once setup is complete, especially for basic wallet tasks and dApp access. Beginners, hobby investors, and developers often find the browser extension and mobile app clear enough, but first-time crypto users can still find onboarding, seed phrases, network settings, and transaction prompts confusing.

Answer based on 23 reviews

## Pricing

Value for money

4.3 (75)

Value for money

4.3 (75)

4.3

Based on 75 reviews

## Support, customer service and training options

Customer Service

3.6 (70)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (70)

3.6

Based on 70 reviews

## User reviews

Overall rating

4.4

Based on 89 reviews

Filter by rating

5(56)

4(22)

3(6)

2(1)

1(4)

Mentioned topic

Sorted by most recent

Gianpaolo G.

Web Development

Design

### "Best Crypto wallet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

April 7, 2026

Utilizzo giornaliero di gestione di varie applicazioni e mi sono sempre trovato benissimo, dopo un attacco di backdoor sono stato costretto a rifare un altro account dove attualmente sto molto attento a cosa scarico ed ai vari phishing

Pros

La facilità di utilizzo ed il fatto che sia ben integrato nel browser e soprattutto che nel mondo web3 sia sempre supportato

Cons

Spesso i malware vanno a colpire sempre Metamask e forse qualche prevenzione in più sui blocchi dovrebbe esserci

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brett C.

Boss

Music

### "MetaMask - web3 digital wallet champion"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

November 15, 2025

"I've taken the plunge and set up my first digital wallet for Web 3. For a while, I've been observing the evolution of the internet and the rise of blockchain technology. I believe Web 3 offers a more democratic and user-centric alternative to the centralized web we're used to. My hope is to use this wallet to support independent creators, participate in decentralized communities, and explore innovative applications built on the blockchain. This isn't just about owning digital assets; it's about being a part of a new paradigm."

Pros

My first digital wallet for web 3. Nowadays I have about 5, but MetaMask often seems the most integrated.

Cons

Gas fees. I can never seem to keep enough ETH in my wallet for transactions and Gas fees. Where does the Gas go to anyway is what I want to know!?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TU

Tony U.

Administrative as

Accounting

### "Stay away from Metamask"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 28, 2025

A total disgrace. A total disgrace. A total disgrace.

Pros

Metamask are a joke with no customer services what so ever.

Cons

They cut you off and never can answer any question you ask.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Moath A.

Operations Manager

Construction

### "More power to transaction but more caution."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 10, 2025

Assisted with learning blockchain pathways and testing smart contract proof of concepts around equipment rental terms.

Pros

MetaMask plays well with decentralised websites. We tried it to the idea of smart-contract-based lease tracking. It’s powerful for Web3-type experiments.

Cons

It’s not user-friendly for beginners, and one wrong click can endanger funds. I wouldn’t feel comfortable letting junior staff use it unsupervised.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Alexander K.

Counsellor

Mental Health Care

### "The best digital wallet is MetaMask"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 3, 2024

I am a huge fan of MetaMask and use it as my digital wallet for crypto. I have used other digital wallets before and can safely say that none are as good as MetaMask.

Pros

I love that I can keep all of my cryptocurrencies in one convenient location by using MetaMask!

Cons

It was difficult to set up and initially use. It took some getting used to when I first started using it.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

MetaMask is able to hold all of the cryptocurrencies I own. I used to need several digital wallets to hold all my crypto but now I can store them all with MetaMask.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Michel G.

Directeur

Mechanical or Industrial Engineering

### "Détournement d'argent"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 7, 2024

Pros

Trés aleatoire voir ci dessous les inconvénients.

Cons

MetaMask permet à des faussaires de détourner de l"argent, j'ai été victime d'une fraude de 77500 €, probablement passée en monnaie fictive, code certainement faux #GUMI7764. La Police de Cergy et mon avocat Sturbois Nachef sont au courant mais rien ne vient. Le faussaure me réclame 9600 € pour me restituer l'argent, sur les conseils de la police et de mon avocat je n'ai rien donné. Cordialement Guilloteau

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sierra B.

Consumer

Consumer Goods

### "Confusing "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

July 24, 2024

Pros

What I like most about MetaMask is the ability to exchange crypocurrency

Cons

What I like least is not being able to set an actual password and needing to have 15 different words for your pass code.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Candace S.

Assistant

Fishery

### "Very trustworthy wallet"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

June 13, 2024

Pros

I love how they are very strict and private when it comes to your information. I love how i can depend on them to keep my money safe, my lifes information, and most of all i love when i call them for help they answer on the first ring.

Cons

There is nothing i dont like about them. They are absolutely amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

CEO

Online Media

### "Un portafoglio molto sicuro !!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 29, 2024

Mi sono trovato benissimo con Meta Mask, riesco a tenermi al sicuro a 100% il mio portafoglio crypto

Pros

Ha Facilità d'uso, quando ho scaricato MetaMask è spesso elogiato per la sua interfaccia user-friendly, che lo rende accessibile sia agli utenti esperti di criptovalute che ai principianti. L'estensione del browser e l'app mobile offrono un'esperienza intuitiva per la gestione di criptovalute e l'interazione con DApps.

Cons

I problemi tecnici spesso possono derivare dei piccoli bug

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

CEO

International Affairs

### "A Eviter absolument"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 11, 2024

Me sert pour un portefeuille de NFT Mais je vais utiliser autre chose

Pros

J'ai essayé, j'ai vu, je m'en vais ! C'est null comparé a phemex par exemple

Cons

Piratage de vos crypto très facile, Je me suis fait piraté, du coup j'ai piraté un autre compte pour me rembourser. Aucune sécurité

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/237989/MetaMask/reviews/)

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Popular comparisons

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