# MetaMask Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MetaMask the right Cryptocurrency Wallets solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/237989/MetaMask/reviews

---

MetaMask

4.4 (89)

[View alternatives](https://www.capterra.com/p/237989/MetaMask/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of MetaMask

Ease of use

4.1

Customer Service

3.6

## Pros and Cons in Reviews

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“MetaMask plays well with decentralised websites.“

July 10, 2025

NC

Nathan C

FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“Doesn’t work with bitcoin, could have desktop app“

August 20, 2023

AK

Alexander K

CounsellorMental Health Care, Self-employedUsed the software for: 1-2 years.

“I love that I can keep all of my cryptocurrencies in one convenient location by using MetaMask!“

November 3, 2024

AZ

Ayoub Z

the job makes me always in contact with custumersSecurity and Investigations, 51 - 200 employeesUsed the software for: 1-2 years.

“I didn't like that you need to add the cryptocurrency's manually“

July 20, 2023

SB

Sierra B

ConsumerConsumer Goods, Self-employedUsed the software for: Less than 6 months.

“What I like most about MetaMask is the ability to exchange crypocurrency“

July 24, 2024

DO

David O

COOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I couldn't find a way to swap between chains and for the brief time I tried swapping I lost a little money. but it was nothing compared to the liquidity fees I got with meta mask help (on pancake swap).“

October 4, 2022

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“It’s powerful for Web3-type experiments.“

July 10, 2025

Claudia M

PhD StudentBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“Metamask doesn't allow you to check your NFTs like other wallets (Tron wallet or Phantom).“

August 25, 2022

## Showing most helpful reviews

Showing 1-25 of 89 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Claudia M.  
PhD Student  
Biotechnology  
Used the software for: 2+ years

### "Metamask is the gate to crypto"

August 25, 2022

5.0

Metamask is the main wallet I use to invest and trade in NFTs or crypto. I have plenty other wallets but if someone asks me what to use for BSC, Polygon, ETH, Cronos (any blockchain supported by Metamask) I would recommend it. I have bought cryptocurrencies with credit and debit cards thanks to their integration with Rampak and MoonPay.

Pros

Metamask is amazing. It allows you to access many blockchains by only configuring RPCs. It's incredible because a lot of new blockchains integrate with it and you can take advantage of the rising popularity of some DeFi protocols really fast. I'm really happy with the simplicity yet cutting edge technology.

Cons

Metamask doesn't allow you to check your NFTs like other wallets (Tron wallet or Phantom). It's not a complaint because it's almost perfect, but a nice addition to suggest. Other than that, people need to take care of their private keys and it's not Metamask's fault if they lose their assets.

Switched from

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

Metamask is easier to use and has more development with DeFi and crypto protocols than Trust Wallet. It's more popular.

Review Source

AK

Alexander K.  
Counsellor  
Mental Health Care  
Used the software for: 1-2 years

### "The best digital wallet is MetaMask"

November 3, 2024

5.0

I am a huge fan of MetaMask and use it as my digital wallet for crypto. I have used other digital wallets before and can safely say that none are as good as MetaMask.

Pros

I love that I can keep all of my cryptocurrencies in one convenient location by using MetaMask!

Cons

It was difficult to set up and initially use. It took some getting used to when I first started using it.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

MetaMask is able to hold all of the cryptocurrencies I own. I used to need several digital wallets to hold all my crypto but now I can store them all with MetaMask.

Review Source

TU

Tony U.  
Administrative as  
Accounting  
Used the software for: 1-2 years

### "Stay away from Metamask"

August 28, 2025

1.0

A total disgrace. A total disgrace. A total disgrace.

Pros

Metamask are a joke with no customer services what so ever.

Cons

They cut you off and never can answer any question you ask.

Review Source

SS

Shakib S.  
Technician  
Information Technology and Services  
Used the software for: 2+ years

### "Metamask is the best Wallet I've ever used."

July 12, 2023

5.0

It was a great experience overall.

Pros

I love how straight forward and easy to use it is.

Cons

It does not connect directly to a bank which make the process a bit longer

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Metamask is much easier to integrate with third parties.

Review Source

MR

Maggie R.  
Digital Marketing  
Computer Software  
Used the software for: 1-2 years

### "Best wallet out there for crypto users"

March 30, 2022

4.0

I have not run into any problems with MetaMask aside from only being able to access my NFTs on my mobile device. The wallet can be difficult to understand at first, but is easy to navigate once you discover all of the features. Security is the main reason I use MetaMask.

Pros

MetaMask is a versatile software that is compatible with many different platforms. Transactions are always immediate and secure

Cons

You can only see your NFTs on mobile meaning that you have to go on OpenSea or other trading platforms to view the NFTs that are stored in MetaMask.

Switched from

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

Trust Wallet supports fewer platforms than MetaMask but is actually a much simpler tool for those that are just getting started with crypto

Review Source

Bhabishya B.  
Content Writer  
Entertainment  
Used the software for: Less than 6 months

### "Best wallet to store crypto"

February 7, 2022

5.0

The overall experience with MetaMask is great. It's super easy to connect with NFT marketplaces using this software.

Pros

This software is very easy to use. And they even have app and chrome extension which makes it easier to use.

Cons

What I like the least is that I can't store Bitcoin "BTC", on Metamask. It would be great if it was available.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

The UI of MetaMask looks more easy to use and have more settings.

Review Source

BC

Brett C.  
Boss  
Music  
Used the software for: 2+ years

### "MetaMask - web3 digital wallet champion"

November 15, 2025

4.0

"I've taken the plunge and set up my first digital wallet for Web 3. For a while, I've been observing the evolution of the internet and the rise of blockchain technology. I believe Web 3 offers a more democratic and user-centric alternative to the centralized web we're used to. My hope is to use this wallet to support independent creators, participate in decentralized communities, and explore innovative applications built on the blockchain. This isn't just about owning digital assets; it's about being a part of a new paradigm."

Pros

My first digital wallet for web 3. Nowadays I have about 5, but MetaMask often seems the most integrated.

Cons

Gas fees. I can never seem to keep enough ETH in my wallet for transactions and Gas fees. Where does the Gas go to anyway is what I want to know!?

Review Source

MA

Moath A.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "More power to transaction but more caution."

July 10, 2025

5.0

Assisted with learning blockchain pathways and testing smart contract proof of concepts around equipment rental terms.

Pros

MetaMask plays well with decentralised websites. We tried it to the idea of smart-contract-based lease tracking. It’s powerful for Web3-type experiments.

Cons

It’s not user-friendly for beginners, and one wrong click can endanger funds. I wouldn’t feel comfortable letting junior staff use it unsupervised.

Review Source

Patrik F.  
CEO  
Internet  
Used the software for: 2+ years

### "MetaMask reviews"

March 23, 2023

4.0

Metamask was my first choice in 2017 when I became interested in the crypto world and I use this crypto wallet to this day. At that time, there were still few options, but even today, after so many years, MetaMask is one of the popular tools in the crypto world. It is certainly still a good choice even for beginners who are just getting their bearings in the world of crypto.

Pros

It is one of the first cryptocurrency wallets with a historyEasy to use with Android and iOS supportIt offers an extension to the web browsers Google Chrome, Brave, Edge and othersAllows you to create multiple accounts

Cons

It only supports Ethereum (ETH) and ETH-based tokens.

Alternatives considered

[Trezor Wallet](https://www.capterra.com/p/233876/Trezor-Wallet/)

Review Source

Gbenga S.  
Construction manager  
Civil Engineering  
Used the software for: 2+ years

### "Effortless Crypto Management with Metamask"

February 8, 2023

5.0

I would highly recommend Metamask to anyone who is looking for a secure, easy-to-use, and versatile platform for managing their crypto assets. Whether you are a beginner or an experienced crypto user.

Pros

I can confidently say that it is one of the best crypto management tools on the market. The most impactful feature for me has been the seamless integration with decentralized applications. It is incredibly easy to use and has made managing my crypto assets a breeze. The user interface is intuitive, and the ability to securely store and manage multiple assets within a single platform has been a game changer.

Cons

There is one aspect that I find a bit cumbersome - the manual process of adding other networks such as Optimism or Binance, and FTM. While I understand the need for security and the extra step to add these networks, it would be much more convenient if the process could be automated or simplified.

Review Source

CS

Candace S.  
Assistant  
Fishery  
Used the software for: 2+ years

### "Very trustworthy wallet"

June 13, 2024

4.0

Pros

I love how they are very strict and private when it comes to your information. I love how i can depend on them to keep my money safe, my lifes information, and most of all i love when i call them for help they answer on the first ring.

Cons

There is nothing i dont like about them. They are absolutely amazing.

Review Source

VR

Verified Reviewer  
CEO  
Online Media  
Used the software for: 1-2 years

### "Un portafoglio molto sicuro !!"

May 29, 2024

5.0

Mi sono trovato benissimo con Meta Mask, riesco a tenermi al sicuro a 100% il mio portafoglio crypto

Pros

Ha Facilità d'uso, quando ho scaricato MetaMask è spesso elogiato per la sua interfaccia user-friendly, che lo rende accessibile sia agli utenti esperti di criptovalute che ai principianti. L'estensione del browser e l'app mobile offrono un'esperienza intuitiva per la gestione di criptovalute e l'interazione con DApps.

Cons

I problemi tecnici spesso possono derivare dei piccoli bug

Review Source

VR

Verified Reviewer  
Entrepreneur  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "Sacré Metamask"

December 7, 2022

5.0

Avec Metamask j'arrive à stocker mes actifs en toute quiétude et en toute liberté. Les frais de transfert sont abordables. C'est vraiment formidable

Pros

Le niveau de sécurité maximal, la rapidité de l'envoi et réception

Cons

Metamask n'est adapté à tous les téléphones. Et j'aimerais également que le nombre de 12 mots de sécurité augmente jusqu'à 24. Aussi, la signature de transaction est également importante pour la sécurité du compte

Review Source

MV

Marta V.  
Myself  
Computer Networking  
Used the software for: 2+ years

### "Great for OGs could improve for everyone else "

May 24, 2023

5.0

Been using MM since I started in crypto about 3 years ago. I still use it on a daily basis but I feel for probably the wallet with highest number of users it could be doing more

Pros

It interacts with most protocols and defi projects, it is the “OG” way. Chain support is great as well

Cons

Bad UI/UX. Super expensive gas fees. Slow a lot of times. It is not an easy product for newbies or mainstream use

Review Source

Andrés C.  
Administrador  
Ranching  
Used the software for: 1-2 years

### "Tu crypto a tu manera"

December 1, 2022

5.0

Facilita la custodia personal de los fondos, siendo segura, y al mismo compatible con prácticamente todas las aplicaciones centralizadas y descentralizadas.

Pros

Su integración con un amplio rango de aplicaciones descentralizadas permite aprovechar todo el potencial de tus cryptomonedas y NFTs, en lugar de solo almacenarlas. Es intuitiva y fácil de usar, además de contar con tutoriales que tratan los problemas más comunes. Segura

Cons

Algunas configuraciones avanzadas podrían estar mejor explicadas dentro de la aplicación, para evitar recurrir a tutoriales externos.

Review Source

aE

ahmed E.  
video editing teacher and video editor  
Animation  
Used the software for: 2+ years

### "The best wallet for transferring cryptocurrencies"

June 25, 2023

5.0

so good

Pros

It is very safe, easy and fast to use...

Cons

nothing at all its the best wallet in the world

Review Source

SA

Sami A.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Wallet for blockchains"

January 9, 2024

5.0

I use it for personally projects that I want to test. It makes things more easy although there are often issues.

Pros

It is easy to use and the transaction speed is amazing.

Cons

It stores the private key locally which means it's possible for someone to steal it.

Review Source

KW

Kelly W.  
SOuth hampsted  
Government Relations  
Used the software for: 2+ years

### "Metamask greatness"

May 23, 2023

5.0

my overall experience with metamask is great. it has helped me do my crypto transactions in the speed of light. it is much faster than any other. I really recommend metamask .download now

Pros

i most like thta metamask has really quick transactions so i can get more done faster.

Cons

theres not really any way that helps you learn more how to use the app.

Review Source

VR

Verified Reviewer  
Freelancer  
Arts and Crafts  
Used the software for: 1-2 years

### "Metamask wallet"

September 28, 2022

5.0

Great experience

Pros

Easy to use Extension to all kind of used browsers Little and extended view Organization Security Instant and total clarity and details of all the transactions

Cons

Sometimes it is a bit slow on some browsers but still the best for me

Review Source

MD

Martin D.  
Real Estate Broker  
Real Estate  
Used the software for: 1-2 years

### "The best decentralized wallet for cryptocurrencies"

September 28, 2022

5.0

Pros

It allows me to have my cryptocurrencies stored in a decentralized way, that is, I really have the crypto, not as it happens with the exchanges that they have the crypto and you have to trust. It is also very good that I can connect directly with almost all the play to earn games and exchange almost any crypto by connecting to other exchanges through its versatile and adapted interface. In addition, shipments have very low fees

Cons

This wallet does not give the possibility of staking with the crypto, that is, it only allows crypto to be stored safely and with immediate availability to send to any exchange or play games, but without generating any type of passive income as is obtained in other decentralized wallets

Review Source

mN

moremi N.  
director  
Civil Engineering  
Used the software for: 6-12 months

### "Lost Funds review"

June 22, 2022

3.0

i just hope people can read this review and be very careful before using meta mask because there is phishing cyber attacks so my experience with this app has been terrible and emotionally frustrating, people please be aware of meta mask even the support team can not help

Pros

there is totally nothing good about meta mask unless you want to throw away your cryptos, The secret phrase will not return you tokens to your wallet, they will ask for private key which you wont have so be very careful when using the wallet.

Cons

there is little transparency and honestly the app is like one big scam where your cryptos can disappear from your wallet,

Review Source

sK

saed K.  
Designer  
Design  
Used the software for: Less than 6 months

### "Group future "

November 12, 2022

1.0

Pros

Interface good enough feeling strong but not.

Cons

Nothing I liked with this. Just block me because I tried to add my deposit from my account and they told me you tried many times.

Review Source

SA

Saheed A.  
Analyst  
Management Consulting  
Used the software for: 6-12 months

### "Remarkable MetaMask"

June 30, 2022

4.0

The MetaMask is a wonderful app that supports other major crypto assets and is mobile compatible.

Pros

This software is free to download and easy to navigate for beginners to the Ethereum wallet. It allows users to purchase ether (ETH) for use on different Ethereum Dapps.

Cons

One con about this application is the process of generating the recovery phrase and storing it for future use.

Review Source

JAdB

José Alvaro de B.  
Interpreter/translator  
Translation and Localization  
Used the software for: Less than 6 months

### "Hope you never need to use it"

January 14, 2023

1.0

Awful, was trying to pay for the gas fee in Metaflip to put an NFT for sale and it took me 10 days to do it!

Pros

Nothing - I am forced to use this product and it is terrible! It feels like they'd rather you didn't use it.

Cons

Everything - in particular the lack of clear sequencing and display of results.

Review Source

TB

Tommaso B.  
Student  
Education Management  
Used the software for: 6-12 months

### "One of the best cryptowallets"

September 17, 2022

4.0

Pros

It is completely free and quite easy to use

Cons

There isn't a desktop app for neither windows nor macOS

Review Source

Similar Products

Featured

## Related categories

[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)