---
title: "MetaMask Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is MetaMask the right Cryptocurrency Wallets solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/237989/MetaMask/reviews/"
page_type: "reviews"
language: "en"
---

MetaMask

4.4 (89)

[View alternatives](https://www.capterra.com/p/237989/MetaMask/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 1st, 2026

# Reviews of MetaMask

Ease of use

4.1

Customer Service

3.6

## Pros and Cons in Reviews

AK

Alexander K

CounsellorMental Health Care, Self-employedUsed the software for: 1-2 years.

“I love that I can keep all of my cryptocurrencies in one convenient location by using MetaMask!“

November 3, 2024

NC

Nathan C

FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“Doesn’t work with bitcoin, could have desktop app“

August 20, 2023

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“MetaMask plays well with decentralised websites.“

July 10, 2025

DO

David O

COOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I couldn't find a way to swap between chains and for the brief time I tried swapping I lost a little money. but it was nothing compared to the liquidity fees I got with meta mask help (on pancake swap).“

October 4, 2022

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“It’s powerful for Web3-type experiments.“

July 10, 2025

Claudia M

PhD StudentBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“Metamask doesn't allow you to check your NFTs like other wallets (Tron wallet or Phantom).“

August 25, 2022

SB

Sierra B

ConsumerConsumer Goods, Self-employedUsed the software for: Less than 6 months.

“What I like most about MetaMask is the ability to exchange crypocurrency“

July 24, 2024

RC

Ricardo C

N/AChemicals, Self-employedUsed the software for: 6-12 months.

“I was ready to cashout and they steal my money 24k usdt,so please everybody be careful they will steal your money like they did me“

April 21, 2023

## Showing most helpful reviews

Showing 1-25 of 89 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Claudia M.  
PhD Student  
Biotechnology  
Used the software for: 2+ years

### "Metamask is the gate to crypto"

August 25, 2022

5.0

Metamask is the main wallet I use to invest and trade in NFTs or crypto. I have plenty other wallets but if someone asks me what to use for BSC, Polygon, ETH, Cronos (any blockchain supported by Metamask) I would recommend it. I have bought cryptocurrencies with credit and debit cards thanks to their integration with Rampak and MoonPay.

Pros

Metamask is amazing. It allows you to access many blockchains by only configuring RPCs. It's incredible because a lot of new blockchains integrate with it and you can take advantage of the rising popularity of some DeFi protocols really fast. I'm really happy with the simplicity yet cutting edge technology.

Cons

Metamask doesn't allow you to check your NFTs like other wallets (Tron wallet or Phantom). It's not a complaint because it's almost perfect, but a nice addition to suggest. Other than that, people need to take care of their private keys and it's not Metamask's fault if they lose their assets.

Switched from

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

Metamask is easier to use and has more development with DeFi and crypto protocols than Trust Wallet. It's more popular.

Review Source

AK

Alexander K.  
Counsellor  
Mental Health Care  
Used the software for: 1-2 years

### "The best digital wallet is MetaMask"

November 3, 2024

5.0

I am a huge fan of MetaMask and use it as my digital wallet for crypto. I have used other digital wallets before and can safely say that none are as good as MetaMask.

Pros

I love that I can keep all of my cryptocurrencies in one convenient location by using MetaMask!

Cons

It was difficult to set up and initially use. It took some getting used to when I first started using it.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

MetaMask is able to hold all of the cryptocurrencies I own. I used to need several digital wallets to hold all my crypto but now I can store them all with MetaMask.

Review Source

TU

Tony U.  
Administrative as  
Accounting  
Used the software for: 1-2 years

### "Stay away from Metamask"

August 28, 2025

1.0

A total disgrace. A total disgrace. A total disgrace.

Pros

Metamask are a joke with no customer services what so ever.

Cons

They cut you off and never can answer any question you ask.

Review Source

SS

Shakib S.  
Technician  
Information Technology and Services  
Used the software for: 2+ years

### "Metamask is the best Wallet I've ever used."

July 12, 2023

5.0

It was a great experience overall.

Pros

I love how straight forward and easy to use it is.

Cons

It does not connect directly to a bank which make the process a bit longer

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Metamask is much easier to integrate with third parties.

Review Source

MR

Maggie R.  
Digital Marketing  
Computer Software  
Used the software for: 1-2 years

### "Best wallet out there for crypto users"

March 30, 2022

4.0

I have not run into any problems with MetaMask aside from only being able to access my NFTs on my mobile device. The wallet can be difficult to understand at first, but is easy to navigate once you discover all of the features. Security is the main reason I use MetaMask.

Pros

MetaMask is a versatile software that is compatible with many different platforms. Transactions are always immediate and secure

Cons

You can only see your NFTs on mobile meaning that you have to go on OpenSea or other trading platforms to view the NFTs that are stored in MetaMask.

Switched from

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

Trust Wallet supports fewer platforms than MetaMask but is actually a much simpler tool for those that are just getting started with crypto

Review Source

Bhabishya B.  
Content Writer  
Entertainment  
Used the software for: Less than 6 months

### "Best wallet to store crypto"

February 7, 2022

5.0

The overall experience with MetaMask is great. It's super easy to connect with NFT marketplaces using this software.

Pros

This software is very easy to use. And they even have app and chrome extension which makes it easier to use.

Cons

What I like the least is that I can't store Bitcoin "BTC", on Metamask. It would be great if it was available.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

The UI of MetaMask looks more easy to use and have more settings.

Review Source

BC

Brett C.  
Boss  
Music  
Used the software for: 2+ years

### "MetaMask - web3 digital wallet champion"

November 15, 2025

4.0

"I've taken the plunge and set up my first digital wallet for Web 3. For a while, I've been observing the evolution of the internet and the rise of blockchain technology. I believe Web 3 offers a more democratic and user-centric alternative to the centralized web we're used to. My hope is to use this wallet to support independent creators, participate in decentralized communities, and explore innovative applications built on the blockchain. This isn't just about owning digital assets; it's about being a part of a new paradigm."

Pros

My first digital wallet for web 3. Nowadays I have about 5, but MetaMask often seems the most integrated.

Cons

Gas fees. I can never seem to keep enough ETH in my wallet for transactions and Gas fees. Where does the Gas go to anyway is what I want to know!?

Review Source

MA

Moath A.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "More power to transaction but more caution."

July 10, 2025

5.0

Assisted with learning blockchain pathways and testing smart contract proof of concepts around equipment rental terms.

Pros

MetaMask plays well with decentralised websites. We tried it to the idea of smart-contract-based lease tracking. It’s powerful for Web3-type experiments.

Cons

It’s not user-friendly for beginners, and one wrong click can endanger funds. I wouldn’t feel comfortable letting junior staff use it unsupervised.

Review Source

Patrik F.  
CEO  
Internet  
Used the software for: 2+ years

### "MetaMask reviews"

March 23, 2023

4.0

Metamask was my first choice in 2017 when I became interested in the crypto world and I use this crypto wallet to this day. At that time, there were still few options, but even today, after so many years, MetaMask is one of the popular tools in the crypto world. It is certainly still a good choice even for beginners who are just getting their bearings in the world of crypto.

Pros

It is one of the first cryptocurrency wallets with a historyEasy to use with Android and iOS supportIt offers an extension to the web browsers Google Chrome, Brave, Edge and othersAllows you to create multiple accounts

Cons

It only supports Ethereum (ETH) and ETH-based tokens.

Alternatives considered

[Trezor Wallet](https://www.capterra.com/p/233876/Trezor-Wallet/)

Review Source

Gbenga S.  
Construction manager  
Civil Engineering  
Used the software for: 2+ years

### "Effortless Crypto Management with Metamask"

February 8, 2023

5.0

I would highly recommend Metamask to anyone who is looking for a secure, easy-to-use, and versatile platform for managing their crypto assets. Whether you are a beginner or an experienced crypto user.

Pros

I can confidently say that it is one of the best crypto management tools on the market. The most impactful feature for me has been the seamless integration with decentralized applications. It is incredibly easy to use and has made managing my crypto assets a breeze. The user interface is intuitive, and the ability to securely store and manage multiple assets within a single platform has been a game changer.

Cons

There is one aspect that I find a bit cumbersome - the manual process of adding other networks such as Optimism or Binance, and FTM. While I understand the need for security and the extra step to add these networks, it would be much more convenient if the process could be automated or simplified.

Review Source

cR

christ R.  
Product Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Metamask is the most efficient web 3.0 decentralised wallet to store your assets"

November 24, 2022

5.0

As a new blockchain developer and web 3.0 enthusiasts, I have been using metamask for almost 2 years, I mainly use it for storing some of my crypto assets and regularly swap one token to another token cross blockchain network (mostly from Ethereum to BSC). I also frequently use the goerli network on metamask as the main testnet network to test my solidity smart contract. My overall experience with metamask has been positive due to its advanced functionalities which facilitated all I need while present them in easy to use and simple form for the users.

Pros

From the perspective of new blockchain developer who use metamask frequently to interact with my solidity smart contract, I would say what I like the most from metamask is the availability of many different network not only limited to ethereum. In my opinion, this particular feature is extremely helpful for people who regularly conduct transaction cross blockchain network. In addition to that, I also really appreciate the availability of test network such as goerli and rinkeby which assisted me so much during the smart contract development process before the smart contract is being deployed to the mainnet.

Cons

Sometimes the transaction takes a while, perhaps due to my internet connection stability and the user interface still could be improved especially for the token swap functionality.

Reason for choosing MetaMask

I chose Metamask since it provides many different blockhain networks, including but not only limited to Ethereum, Polygon, Avalanche, BSC, etc, however Phantom is only available for Solana whilst Auro is only available for Mina.

Review Source

Jean S.  
Jean  
Information Technology and Services  
Used the software for: 2+ years

### "Jean walllet"

December 8, 2022

5.0

Pros

Dans ce logiciel personnellement je sens en sécurité en l'utilisant car les options sont très simples et visibles ceux qui facilite d'ailleurs l'utilisant en plus de cela les monnaies ou cryptomonnaies listé sont vraiment très rassuré de part leurs projets et la performance des personnels ou employés.

Cons

Dans le cadre de la récupération des NFTs la procédure me paraît très souvent complexe dans metamask et c'est pour le moment la seule partie qui me fatigue dans l'utilisation du logiciel.

Review Source

oscar M.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Si no usas Metamask estás viviendo en el pasado"

December 9, 2022

5.0

Uso metamask desde hace mucho y es la herramienta más usada si usas Ethereum o cualquier otra cripto basada en Ethereum

Pros

Metamask te abre una ventana a las criptomonedas y a Blockchain.Y no hablo desde un punto de vista económico, Metamask no solo te permite comprar o intercambiar criptomonedas sino que te permite usarlo para conectarte a herramientas.Aunque no te gusten las criptomonedas deberías de saber usarlo

Cons

La usabilidad todavía no es la mejor del mundo. El mundo del blockchain es difícil y todavía usarla no es sencillo. Pero es un esfuerzo que merece la pena

Review Source

CS

Candace S.  
Assistant  
Fishery  
Used the software for: 2+ years

### "Very trustworthy wallet"

June 13, 2024

4.0

Pros

I love how they are very strict and private when it comes to your information. I love how i can depend on them to keep my money safe, my lifes information, and most of all i love when i call them for help they answer on the first ring.

Cons

There is nothing i dont like about them. They are absolutely amazing.

Review Source

MLC

Mathonan Lébé C.  
Marvin  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Condewallet"

January 13, 2023

5.0

J'utilise ce logiciel c'est pour acquerir plus d'expérience dans le domaine .

Pros

Ce qui m'a le plus plu avec ce logicile c'est sa capacité a interagir avec les autres logiciels de transactions.

Cons

Pas tellement mais je solliciterais que les confectionneurs pour encore plus de sécurité.

Review Source

AZ

Ayoub Z.  
the job makes me always in contact with custumers  
Security and Investigations  
Used the software for: 1-2 years

### "good and secured"

July 20, 2023

4.0

it helped me grow my assets and secure them from being stalled

Pros

I liked that it's the most secured way to save my crypto's and that it's so easy to use

Cons

I didn't like that you need to add the cryptocurrency's manually

Review Source

PE

Precious E.  
Community Manager/Builder  
Computer Games  
Used the software for: 2+ years

### "Best Crypto Wallet"

February 21, 2023

5.0

My experience with this app has been seamless over the year.

Pros

The feature I love the most about metamask is the chrome extension. I am able to approve transactions easily, as well as send and receive crypto.

Cons

I think metamask is really at it's best and I don't have any features that I don't like. It also even gives a pop-up notification after any transaction.

Review Source

NC

Nathan C.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good options as crypto storage for beginners "

August 20, 2023

5.0

Pros

Easy for beginners that want to hold Ethereum and similar cryptos

Cons

Doesn’t work with bitcoin, could have desktop app

Review Source

zmE

zang mballa E.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "the crypto curator"

December 20, 2023

4.0

Pros

thanks to this wallet I manage to keep my cryptocurrencies as well as NFTs

Cons

I find that this wallet does not allow everyone to understand its various functions.

Review Source

DM

Daniel M.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Excellent "

February 12, 2023

5.0

Pros

This is the best application to use for trading, storing and for swapping in cryptocurrency business..I recommend people to use this application for good and ease business.

Cons

Their gas fee is very hight and expensive.

Review Source

KL

Karabo L.  
Self employed  
Food Production  
Used the software for: 6-12 months

### "Metamask review"

May 23, 2022

5.0

Pros

It allows you to send and receive all kinds of currency

Cons

I feel as though you should be allowed to customise your own profile but other than that its great

Review Source

EU

Elzbieta U.  
owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Easy to use wallet for all your digital assets"

May 17, 2022

5.0

It was very easy to set up and use, I feel that my digital assets are safe

Pros

it is easy to use even if you don't have much experience, works on all devices

Cons

everything works perfect, no issues s far

Review Source

KM

Kt M.  
Life coach  
Alternative Medicine  
Used the software for: 6-12 months

### "Better than others yet still lacking"

January 19, 2022

4.0

Pros

Ease of setup and how it has the integration of browser functionality.

Cons

Cross platform integrity. Lack of support or detailed user manuals.

Review Source

AS

Aleksandrs S.  
Senior Business Analyst  
Broadcast Media  
Used the software for: 1-2 years

### "MetaMask is your safest free crypto wallet"

October 18, 2022

5.0

not easy to install, but looks safe and relievable

Pros

it has enough of youtube videos to help you with installation and usagecan be integrated with multiple Crypto platforms

Cons

it's a complex installation, so it's better to ask someone to help rather to do it yourself

Review Source

TB

Tommaso B.  
Student  
Education Management  
Used the software for: 6-12 months

### "One of the best cryptowallets"

September 17, 2022

4.0

Pros

It is completely free and quite easy to use

Cons

There isn't a desktop app for neither windows nor macOS

Review Source

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