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MetaMask

Reviews of MetaMask

4.4 (85)
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Pros

  • I can confidently say that it is one of the best crypto management tools on the market. The most impactful feature for me has been the seamless integration with decentralized applications.

  • The MetaMask is a wonderful app that supports other major crypto assets and is mobile compatible.

  • I am pretty impressed with this software. I am an investor in cryptocurrency, and I trust that MetaMask will keep my coins safe and extremely secure.

  • I enjoy their browser extension and mobile application. What I like best about it is that you can use it for free.

Cons

  • Dependency on browser extensions, which can sometimes be unstable.

  • Unclear Policy of Withdrawal in Mine Pool. Misleading customer service.

  • Awful, was trying to pay for the gas fee in Metaflip to put an NFT for sale and it took me 10 days to do it.

  • I tried using Chrome Browser instead of Safari and still facing the same problem.

Showing Most Helpful

Showing 25 of 85 reviews

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Claudia M. avatar
Claudia M.
Estimator
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 25, 2022

"Metamask is the gate to crypto"

Overall: Metamask is the main wallet I use to invest and trade in NFTs or crypto. I have plenty other wallets but if someone asks me what to use for BSC, Polygon, ETH, Cronos (any blockchain supported by Metamask) I would recommend it. I have bought cryptocurrencies with credit and debit cards thanks to their integration with Rampak and MoonPay.

Pros: Metamask is amazing. It allows you to access many blockchains by only configuring RPCs. It's incredible because a lot of new blockchains integrate with it and you can take advantage of the rising popularity of some DeFi protocols really fast. I'm really happy with the simplicity yet cutting edge technology.

Cons: Metamask doesn't allow you to check your NFTs like other wallets (Tron wallet or Phantom). It's not a complaint because it's almost perfect, but a nice addition to suggest. Other than that, people need to take care of their private keys and it's not Metamask's fault if they lose their assets.

Switched From: Trust Wallet
Reasons for Switching to MetaMask: Metamask is easier to use and has more development with DeFi and crypto protocols than Trust Wallet. It's more popular.
Shakib S.
Team lead
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 12, 2023

"Metamask is the best Wallet I've ever used."

Overall: It was a great experience overall.

Pros: I love how straight forward and easy to use it is.

Cons: It does not connect directly to a bank which make the process a bit longer

Switched From: Coinbase
Reasons for Switching to MetaMask: Metamask is much easier to integrate with third parties.
Sudipta B.
Managing Director
Farming, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
1.0
Customer Service
2.0
Features
1.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 2, 2023

"Unclear Policy of Withdrawal in Mine Pool. Misleading customer service "

Overall: I have participated in meta mask mine pool account and invested $ 18500 . So I got a reward of 2.38 eth . I clicked and system processed. I just clicked to know what it's all about , since it said on top my screen apply your mine pool reward & apply success. So I did .After that 2 days later another msg displayed on my account top screen apply minepool reward 8.8 ETH & apply success....so I clicked. Then my entire wallet balance disappeared. I thought system issue . So waited for 3/4 days. Today when I contacted customer service they said by inadvertently clicking that button apply success I got into a contract that I will fund $ 1,00,000 fresh recharge . Balance I have to do $ 75600 in next 12 days else my ac will be frozen and all my money ie $ 35000 will be forcedly canceled and I will be penniless.I requested them multiple times saying I'm first time user and aged person from agriculture , lives with my pension and done a mistake , since I could not read any such condition . Requested them to speak their seniors / ceos - at least save my principal amount invested , by clicking in mistake what ever profit I made, please take back. I'm a poor and very small miner ...Pl protect my capital and allow me to be a small miner for long term...The customer service point black refused, saying in this cruel society , our company policy is like this and we also need to survive .

Pros: Nothing much being impressive ...system always hangs ..very slow

Cons: Unclear policy for withdrawal...mis- selling by customer service, Customer terms & condition is misleading , subsequent surprise , threats to freeze account , high chances of loosing your hard earn money

Margaret R. avatar
Margaret R.
Marketing Coordinator
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 30, 2022

"Best wallet out there for crypto users"

Overall: I have not run into any problems with MetaMask aside from only being able to access my NFTs on my mobile device. The wallet can be difficult to understand at first, but is easy to navigate once you discover all of the features. Security is the main reason I use MetaMask.

Pros: MetaMask is a versatile software that is compatible with many different platforms. Transactions are always immediate and secure

Cons: You can only see your NFTs on mobile meaning that you have to go on OpenSea or other trading platforms to view the NFTs that are stored in MetaMask.

Switched From: Trust Wallet
Reasons for Switching to MetaMask: Trust Wallet supports fewer platforms than MetaMask but is actually a much simpler tool for those that are just getting started with crypto
Bhabishya B. avatar
Bhabishya B.
Sales Manager
Entertainment, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 7, 2022

"Best wallet to store crypto"

Overall: The overall experience with MetaMask is great. It's super easy to connect with NFT marketplaces using this software.

Pros: This software is very easy to use. And they even have app and chrome extension which makes it easier to use.

Cons: What I like the least is that I can't store Bitcoin "BTC", on Metamask. It would be great if it was available.

Switched From: Coinbase
Reasons for Switching to MetaMask: The UI of MetaMask looks more easy to use and have more settings.
Sami A.
Software Developer
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 9, 2024

"Wallet for blockchains"

Overall: I use it for personally projects that I want to test. It makes things more easy although there are often issues.

Pros: It is easy to use and the transaction speed is amazing.

Cons: It stores the private key locally which means it's possible for someone to steal it.

Switched From: PAYEER
Patrik F. avatar
Patrik F.
CEO
Internet, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 23, 2023

"MetaMask reviews"

Overall: Metamask was my first choice in 2017 when I became interested in the crypto world and I use this crypto wallet to this day. At that time, there were still few options, but even today, after so many years, MetaMask is one of the popular tools in the crypto world. It is certainly still a good choice even for beginners who are just getting their bearings in the world of crypto.

Pros: It is one of the first cryptocurrency wallets with a historyEasy to use with Android and iOS supportIt offers an extension to the web browsers Google Chrome, Brave, Edge and othersAllows you to create multiple accounts

Cons: It only supports Ethereum (ETH) and ETH-based tokens.

Alternatives Considered: Trezor Wallet
Zack W. avatar
Zack W.
Project Manager
Computer & Network Security, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
2.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 4, 2023

"Metamask Is everyone's favourite wallet "

Overall: Default go to to solve complex connectivity issues.

Pros: It is a default for most communication to show how to connect to Metamask.

Cons: Swap fee sometimes expensive, but who can have no issue regarding Eth fee?

Switched From: MyDPW
Reasons for Switching to MetaMask: Parachain too technical.
Candace S.
Assistant
Fishery, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
2.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 13, 2024

"Very trustworthy wallet"

Pros: I love how they are very strict and private when it comes to your information. I love how i can depend on them to keep my money safe, my lifes information, and most of all i love when i call them for help they answer on the first ring.

Cons: There is nothing i dont like about them. They are absolutely amazing.

zang mballa E. avatar
zang mballa E.
CEO
Civil Engineering, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 20, 2023

"the crypto curator"

Pros: thanks to this wallet I manage to keep my cryptocurrencies as well as NFTs

Cons: I find that this wallet does not allow everyone to understand its various functions.

Verified Reviewer
Torres
Venture Capital & Private Equity, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 17, 2023

"Haba wallet"

Overall: De puis plus de deux ans je fais mes affaires numériques avec metamask.

Pros: Avec Metamask je reste satisfait pour la gestion de mes cryptomonnaies

Cons: Certaint paramètres très cachés et difficile à les utiliser

Reasons for Choosing MetaMask: Pour sans simplicité et sa sécurité
Switched From: Binance
Reasons for Switching to MetaMask: Pour plus de connaissance des logiciels
Verified Reviewer
Ingegnere Biomedico
Computer Software, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 29, 2024

"Un portafoglio molto sicuro !!"

Overall: Mi sono trovato benissimo con Meta Mask, riesco a tenermi al sicuro a 100% il mio portafoglio crypto

Pros: Ha Facilità d'uso, quando ho scaricato MetaMask è spesso elogiato per la sua interfaccia user-friendly, che lo rende accessibile sia agli utenti esperti di criptovalute che ai principianti. L'estensione del browser e l'app mobile offrono un'esperienza intuitiva per la gestione di criptovalute e l'interazione con DApps.

Cons: I problemi tecnici spesso possono derivare dei piccoli bug

David O.
COO
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 4, 2022

"Best crypto wallet"

Pros: I like how you can import any token you want on almost any chain.

Cons: I couldn't find a way to swap between chains and for the brief time I tried swapping I lost a little money. but it was nothing compared to the liquidity fees I got with meta mask help (on pancake swap).

Switched From: Luno
Reasons for Switching to MetaMask: I moved to a different country.
Verified Reviewer
Entrepreneur
Venture Capital & Private Equity, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2022

"Sacré Metamask"

Overall: Avec Metamask j'arrive à stocker mes actifs en toute quiétude et en toute liberté. Les frais de transfert sont abordables. C'est vraiment formidable

Pros: Le niveau de sécurité maximal, la rapidité de l'envoi et réception

Cons: Metamask n'est adapté à tous les téléphones. Et j'aimerais également que le nombre de 12 mots de sécurité augmente jusqu'à 24. Aussi, la signature de transaction est également importante pour la sécurité du compte

Kelly W.
SOuth hampsted
Government Relations, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2023

"Metamask greatness"

Overall: my overall experience with metamask is great. it has helped me do my crypto transactions in the speed of light. it is much faster than any other. I really recommend metamask .download now

Pros: i most like thta metamask has really quick transactions so i can get more done faster.

Cons: theres not really any way that helps you learn more how to use the app.

Andrea C.
Trader
Accounting, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 24, 2023

"METAMASK Recensione Italiana"

Overall: Non ho un azienda; ma grazie a Metamask posso cambiare portafoglio e crypto in autonomia e velocità.

Pros: La possibilità di usarlo come una semplice estensione di Google chrome.

Cons: La ‘difficoltà’ nell’imparare ad usarlo, ai tempi, da autodidatta.

William M. avatar
William M.
Manager
Apparel & Fashion, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 16, 2023

"Ideal Software for Exchanging Cryptocurrency &minting Nfts"

Overall: Overall I believe MetaMask to be the best software for Crypto Exchange and Minting NFTs.

Pros: Very accessible to the public and campanies is a free to use software and software applications can be used on different devices at once

Cons: Make sure you don't forget your 12 letter phrase because you might not be able to access your crypto wallet

Matteo T. avatar
Matteo T.
COO
Machinery, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 31, 2022

"Cryptowallet con blockchain Ethereum"

Overall: Uso MetaMask da oltre un anno, da quando ho acquistato la criptovaluta OVR, e funziona regolarmente.

Pros: Ho installato MetaMask per poter acquistare e gestire una criptovaluta specifica (OVR) su suggerimento del founder della criptovaluta stessa.

Cons: All’inizio per i non addetti ai lavori è un po’ criptico (guarda caso!), comunque con alcune indicazioni si riesce a fare tutto e ad oggi l’unico inconveniente rilevato è che a volte devo riavviare l’app per avere il refresh della valutazione in $ del portafoglio.

Daniel M.
Accountant
Accounting, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 12, 2023

"Excellent "

Pros: This is the best application to use for trading, storing and for swapping in cryptocurrency business..I recommend people to use this application for good and ease business.

Cons: Their gas fee is very hight and expensive.

Elzbieta U.
Owner
Arts and Crafts, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2022

"Easy to use wallet for all your digital assets"

Overall: It was very easy to set up and use, I feel that my digital assets are safe

Pros: it is easy to use even if you don't have much experience, works on all devices

Cons: everything works perfect, no issues s far

Karabo L.
Self employed
Food Production, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2022

"Metamask review"

Pros: It allows you to send and receive all kinds of currency

Cons: I feel as though you should be allowed to customise your own profile but other than that its great

Awais Ahmad G. avatar
Awais Ahmad G.
Digital Executive
Marketing and Advertising, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 9, 2022

"Best Crypto wallet in the World right now"

Overall: Its the best wallet you can have right now

Pros: It is fast, smooth, easy to use and has many good functionalities that are soon people will get to know when web3 becomes more familiar term

Cons: Mobile and browser-sync is really bad. You cant have it resolved. It should be resolved as soon as possible

Juan F. avatar
Juan F.
Multimedia Production Specialist
Outsourcing/Offshoring, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 25, 2024

"My Crypto Wallet"

Pros: It is simple to install on any device and to star using it in minutes.

Cons: For the moment, I have no issue with it.

Cristian A.
CEO
Hospitality, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 15, 2022

"Top Wallet for NFT and Tokens"

Pros: ITs very complete and secure ; you can do and storage very good and it feels that your assets are secure with them. They are very very secure and they will do anything to keep your coins safe; you need to know your phrase and keep it secure.

Cons: It will be good they have a channel where you can learn anything and what metamask can do

Switched From: Trust Wallet
Verified Reviewer
Writer, Informatics Stdent
Writing and Editing, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
2.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 25, 2022

"Good crypto wallet for advanced users"

Overall: overall is a good and safe wallet

Pros: Good wallet to store crypto and for developers

Cons: Not easy to for beginners, sees phrase is too long