--- title: "CargoAi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CargoAi Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/238018/CargoAi/" page_type: "product" language: "en" --- # CargoAi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CargoAi ## What is CargoAi? Industry’s fastest growing digital enabler, CargoAi is shaping and connecting the freight landscape through innovation. Led by industry experts, the company offers a complete ecosystem of digital solutions to drive frictionless procurement, payment and sustainability. CargoAi brings best-in-class technology standards, an ability to execute and a completeness of vision to transform the freight industry. With its latest product, CargoWALLET, CargoAi brings a technology-first freight payment solution to expedite global, secure and instant payments to 150+ countries and 47 currencies. CargoAi is headquartered in Singapore with teams in all continents. It is also a member of CargoTech, whose mission is to be the one-stop-shop for digital transformation in the air cargo industry. ## What is CargoAi used for? [Freight](https://www.capterra.com/freight-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CargoAi?[Manage this product listing](https://www.g2.com/products/emphasys-software-emphasys-back-office/claim_requests/new?auto=true) ## CargoAi Overview Updated September 2026 AI summary CargoAi offers cloud-based freight software for small and midsize businesses, providing tools for managing shipments, rates, quotes, and waybills. The platform supports freight operations with shipment tracking, scheduling, and real-time notifications, and includes options for API and EDI integrations. International forwarders can use its web interface to coordinate shipping activities efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CargoAi 5.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (53) Value For Money 5.0 (1) Value For Money 4.2 (49) Customer Service 5.0 (1) Customer Service 4.4 (52) ## CargoAi alternatives Highest Rated [Cargoson](https://www.capterra.com/p/228964/Cargoson/) [4.8 (53)](https://www.capterra.com/p/228964/Cargoson/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228964/Cargoson/) [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [View all alternatives](https://www.capterra.com/p/238018/CargoAi/alternatives/) ## FAQs about CargoAi Features and Usability ### What are the key features of CargoAi? CargoAi offers API and EDI connectivity for freight operations, international forwarders, and shipping management. Key features include quotes and estimates, rate management, booking management, shipment tracking, waybills, scheduling, route management, status tracking, real-time monitoring, and real-time notifications. Getting Started and Support ### What training and onboarding options does CargoAi offer? CargoAi provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does CargoAi offer? CargoAi provides email/help desk support, an FAQ/forum, and chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,030 Freight reviews Capterra data shows that buyers of freight software rank the following features as their top priorities: - **Shipping Management** (**44%** of reviewers rated this feature as critical) - **Transportation Management** (**50%**) - **Quotes/Estimates** (**48%**) CargoAi includes **Shipping Management** and **Quotes/Estimates**, giving teams the tools to manage shipments and prepare pricing details more efficiently. However, it does not offer **Transportation Management**. Instead, it provides **Shipment Tracking** (**45%**), which still covers an important buyer priority by helping businesses monitor freight movement and shipment status in real time, allowing teams to stay informed and respond faster to delivery updates. Shipping Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Quotes/Estimates 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Shipment Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases For Freight Operations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Intended to be used by freight brokers and logistics companies Rate Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage CargoAi 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - EDI: Transfer of data from one computer system to another - For Freight Operations: Intended to be used by freight brokers and logistics companies - International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Sales Computer Software ### "Perfect ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2024 Pros visual, booking process, customer support, sales tools and rates Cons rates grid (lack of colours for me, and for my PC quality) Switched from [WebCargo](https://www.capterra.com/p/10013830/WebCargo/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.