---
title: "SanCCS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SanCCS Software - reviews, pricing plans, popular comparisons to other Call Center products and more."
source_url: "https://www.capterra.com/p/238049/SanCCS/"
page_type: "product"
language: "en"
---

# 

 SanCCS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SanCCS

## What is SanCCS?

The SanCCS Call Center Solution provides a range of features to enhance customer satisfaction, including omnichannel integration, live monitoring, co-browsing, and video calling. Setting up call center software today is easy and can be done both on-premise and through hosting. These solutions allow you to effectively manage and monitor phone calls, streamlining processes for seamless business operations.

## What is SanCCS used for?

[Call Center](https://www.capterra.com/call-center-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Customer Service](https://www.capterra.com/customer-service-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$18

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SanCCS?[Manage this product listing](https://www.g2.com/products/sanccs/claim_requests/new?auto=true)

## SanCCS Overview

Updated September 2026

AI summary

SanCCS offers call center and contact center solutions for businesses of all sizes, providing tools for automatic call distribution, CRM integration, call monitoring, recording, and scripting. With capabilities for multi-channel communication, predictive dialing, and AI Copilot, it supports both inbound and outbound operations. SanCCS is available on cloud and multiple device platforms, enabling flexible deployment and management.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SanCCS

5.0 (6)

VS.

[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$18

Per User, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.6 (1,769)

Value For Money

4.8 (6)

Value For Money

4.6 (1,519)

Customer Service

4.7 (6)

Customer Service

4.7 (1,538)

## SanCCS alternatives

[4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

[4.5 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169505/Zoho-Desk/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

[View all alternatives](https://www.capterra.com/p/238049/SanCCS/alternatives/)

## FAQs about SanCCS

Overview

### What company size and specific industries is SanCCS built for?

SanCCS is designed for organizations across education, institutions, healthcare, hotels, BPOs, call centers, the auto industry, government, tour and travel, transport, restaurants, food chains, finance, banking, and NBFCs, making it suitable for businesses and institutions of many sizes in these sectors.

Features and Usability

### What are the key features of SanCCS?

SanCCS offers call center management, automatic call distribution, predictive dialer, IVR, call routing, call recording, and call transcription. It also includes CRM, help desk management, multi-channel communication, real-time reporting, access controls/permissions, and workflow management for handling customer interactions and support operations.

Pricing

### How much does it cost and what fees or limitations are included?

SanCCS starts at $18 per user per month for both SanCCS Cloud Hosted Call Center Software and SanCCS (Call Center Software). The base plan includes multiple dialing mode, automated call distribution, IVR, live monitoring, and CRM. In the second plan, marked modules such as Quality Module, Omni Channel Integration, Co-Browsing, and Video Calling have additional fees.

Integrations

### Which third-party tools and platforms does SanCCS integrate with?

SanCCS integrates with 6 third-party platforms for customer support and CRM workflows: Freshdesk, HubSpot CRM, Kapture CX, LeadSquared, Salesforce Platform, and Vtiger CRM. These catalog integrations connect SanCCS to help desk and sales systems used for case tracking, lead management, and customer data.

Getting Started and Support

### What training and onboarding options does SanCCS offer?

SanCCS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for users reviewing features and setup steps.

Getting Started and Support

### What customer support options does SanCCS offer?

SanCCS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response speed or helpfulness cannot be assessed here.

## Features

AI summary

Based on 3,851 Call Center reviews

Capterra data shows that buyers of call center software rank the following features as their top priorities:

-   **Call Center Management** (**48%** of reviewers rated this feature as critical)
-   **Call Logging** (**44%**)
-   **Call Monitoring** (**44%**)

SanCCS supports all three of the features reviewers rate highest: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses manage daily call center operations, keep accurate records of customer interactions, and review agent performance and call quality, allowing teams to improve service consistency and respond to customer needs more effectively.

Call Center Management

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Logging

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Monitoring

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Reporting/Analytics

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Automatic Call Distribution

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

SanCCS 145 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agent Interface: Agents can view and manage all customer requests and interactions.
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Auto-Dialer: System that automatically dials calls
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Automatic Call Distribution: Distribute/route/connect calls
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Blended Call Center: A call center that both makes and receives calls
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Disposition: Track and report on call outcomes
- Call List Management: Manage and track all past and future calls.
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Reporting: Track and report on all incoming and outgoing calls
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders
- Call Scripting: Provide agents with a typical response for common call subject matter
- Call Tagging: Highlight specific time marks for annotation and review purposes
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Transcription: Voice conversion to text
- Call Transfer: Transfers live calls to other agents
- Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.
- Callback Scheduling: Schedules callback times
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID
- Chat/Messaging: Communicate using direct chat or messages within the system
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Deployment Management: Manage the processes involved when making the application ready for use
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Device Management: Maintenance and upkeep of physical and/or virtual devices
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- FCC Compliance: Federal Communications Commission (FCC) compliance
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- For MSPs: Intended to be used by managed service providers
- FTC Compliance: Federal Trade Commission (FCC) compliance
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- Inbound Call Center: A call center that primarily receives calls, typically customer service focused
- Inbox Management: Organize, prioritize, and manage incoming communications
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems
- IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Language Detection: Identify different languages
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Manual Dialer: Agents choose who to call and when
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Language: Manage and support multiple languages
- Multiple Data Sources: Allows users to manage data from a number of sources
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
- Outbound Call Center: A call center that primarily makes calls, typically sales focused
- Patch Management: Install software updates and bug fixes remotely
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Policy Management: Create, manage, and track policies and procedures within an organization
- Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview
- Predictive Analytics: Predict future data based on historical data sets
- Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers
- Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Automation: Automatically handle routine, repetitive tasks and processes without the need for manual intervention
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Text to Speech: Turns text into natural sounding speech
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Chat: Chat with your counterparts over the video in real time
- Voice Mail: Computer-based system that allows users to send and receive voice messages
- Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Website Integration: Seamlessly integrates with 3rd party websites
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Management: A set of processes to optimize the productivity of its employees

---

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We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

4.8 (6)

[View pricing plan details](https://www.capterra.com/p/238049/SanCCS/pricing/)

SanCCS Cloud Hosted Call Center Software

$18.00

Per User,Per Month

It includes:

-   Multiple Dialing Mode
-   Automated Call Distribution
-   Multilevel IVR
-   Seamless Intregration
-   Skill Based Routing
-   Live Monitoring
-   Dynamic Agent CRM
-   Click To Call
-   Quality Module
-   Omni Channel Integration
-   Co-Browsing
-   Video Calling

SanCCS (Call Center Software)

$18.00

Per User,Per Month

It includes:

-   Multiple Dialing Mode
-   Automated Call Distribution
-   Multilevel IVR
-   Seamless Intregration
-   Skill Based Routing
-   Live Monitoring
-   Dynamic Agent CRM
-   Click To Call
-   Quality Module
-   Omni Channel Integration
-   Co-Browsing
-   Video Calling

Value for money

4.8 (6)

4.8

Based on 6 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[

LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[

Kapture CX](https://www.capterra.com/p/266354/Kapture/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (6)

4.7

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PA

Piyance A.

Digital Marketing Executive

Computer Software

### "Reliable, User-Friendly & Value for Money Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 12, 2025

San Softwares provides a value-for-money, reliable, and scalable solution backed by exceptional customer support. Highly recommended for businesses looking to streamline operations and deliver superior customer experiences.

Pros

We’ve been using SanCCS for over a year, and the experience has been excellent. The software is simple to implement, user-friendly, and highly efficient for managing customer communication and internal operations.

Cons

A few improvements in the design and admin panel, along with adding some AI features, could make the experience even better.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PL

Priyanshu L.

Director

Transportation/Trucking/Railroad

### "SanCCS Review: Excellent Functionality with UI Enhancement Opportunities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2024

Pros

At Happy Holidays, we appreciate SanCCS for its user-friendliness, seamless omnichannel integration, and effortless connection with our immigration CRM. This has improved our lead follow-up process and enabled smoother client interactions across various platforms, enhancing our service delivery. SanCCS has effectively streamlined our operations, becoming an essential tool for our team.

Cons

At Happy Holidays, we appreciate SanCCS's functionality but find its interface and color theme outdated. Improving the UI could enhance user experience and make navigation more intuitive for our team.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ST

Sudhanshu T.

General Manager

Information Technology and Services

### "SanCCS in Customer Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2024

Pros

This software offers an exceptional solution for those seeking top-tier customer experiences and prompt attention to their business-related service or support needs. With its capabilities to facilitate both outgoing and incoming calls seamlessly, it ensures efficient communication. The tech team of SAN software is highly experienced and always ready to experiment new things. Recently they have integrated SANCCS with one of our ML and AI Partner to provide AI enabled customer experience with high accuracy. I highly recommend this software to anyone seeking effective call management solutions for their day-to-day business operations.

Cons

Minor Enhancement in UI required but acceptable.

Reasons for choosing SanCCS

Excellent customer support, ready for new developments and experiments to deliver more, cost friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mrinal S.

Co-Founder

Internet

### "Amazing tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2024

1\. Good Support from the company during and after onboarding. 2. UX is good and it is user friendly. 3. Simple to implement. 4. MIS reporting is very useful for management.

Pros

1\. Call management feature is very interesting which helped us to monitor and assess quality. 2. Integration is easy with our in house CRM, WhatsApp , Email and SMS.

Cons

Everything is good but still some feature in admin panel need to improve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Pankaj T.

Propritor

Computer Networking

### "Value for Money Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2024

Perfect solution at a nominal cost, it gives every flexibility to the user to mold the CCS according to their requirement. Not to forget in a nominal cost.

Pros

Features are good and support is excellent...and the Management listens to their clients n act on their requirements to the satisfactory level. The personal level support makes the user feel more confident

Cons

Missing out on some AI features which they can implement in their solution to get the lead in the market

Switched from

[Ameyo](https://www.capterra.com/p/85852/Ameyo/)

Support and high Customization Charges . Every small little changes comes under customization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Puneet V.

Director

Automotive

### "Positive Review for San Softwares Private Limited"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 17, 2024

Overall, I highly recommend San Softwares Private Limited to any business looking for reliable dialer and ERP solutions. Thank you for your excellent products and service! Warm regards, Puneet Verma

Pros

I've been using the dialer and Veda ERP software from San Software’s Private Limited From last 6 years now, and I must say, I'm thoroughly impressed. These tools have significantly streamlined our operations and enhanced our productivity. The dialer is incredibly efficient, making communication with clients seamless, while the Veda ERP software has revolutionized our business processes, providing us with valuable insights and empowering better decision-making.

Cons

What sets San Softwares Private Limited apart is not just the quality of their products, but also their exceptional customer support. Any time I've had an issue or a question, their support team has been quick to respond and resolve it, ensuring minimal disruption to our workflow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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