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Email Hippo

Reviews of Email Hippo

4.6 (13)
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Showing 13 of 13 reviews

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Artur S.
CRM Architect
Information Services, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2021

"One of the best email validation services worldwide"

Overall: my overall experience with Email Hippo started almost three years ago when i was tasked to implement the omni channel CRM campaigns to support aggressive business growth ambitions. i found out that they have been selected and implemented to run email validation for all newly registered users and the setup was incorrect, basically the service was not being done properly and i did not know that so i thought that time that this service should be replaced as inefficient asap. however when i found out that it was not the fault of Email Hippo as i basically implemented the integration and repeated the validation but that time on my side (in the new selected CRM/CDP platform) and managed to reduce the bounce rate from like 10% to less than 1%. still i thought that this initial selection should be reevaluated and compared with the rest of such services on the market. because basically at that time we validated the new emails on our backend (faulty configuration) and on my side (as part of the service scenario in CRM/CDP) while setting up the integration and validation on my side i got in touch with Email Hippo team and really liked their real customer-centric approach, i told them frankly that i will run the tests and compare them with the rest to select the best option for business. and that i did, i selected another provider and set up the a/b test for the whole month to find out who is better in validation. and Email Hippo won with flying colours by predicting much better.

Pros: i liked the most their precision of validation because after all we as businesses want the only thing - to increase and maintain the highest deliverability possible to have the highest reach. Email Hippo has very complex algorithms to investigate the emails and look at practically all possible features and run all possible check ups to define whether it is worth sending or better not. and their prediction they are one of the best and i am saying that because i always run the a/b tests and select the better validation service judging by their performance.

Cons: so far so good i cannot say that i am somehow disappointed or ever have been.

Alternatives Considered: SendGrid and Mailgun
Reasons for Choosing Email Hippo: when i joined the team Email Hippo had already been selected and implemented. however the implementation was not done correctly, to be honest it was not doing its job entirely as it was only conducting the domain check and because of the huge list of exclusions it really did not help with keeping the bounce rate at bay. so when i found out that it was Email Hippo that was doing validation i was firmly convinced to find the replacement for them asap as the huge bounce rate was the biggest obstacle for me to implement the new CRM/CDP platform and set up and launch massive CRM campaigns to support business in delivering the ambitious plans. however i found out that the problem was not with the provider but in the faulty configuration. i managed to redo the implementation but before that i actually had run the a/b test on my side to compare Email Hippo with the other email validation service. and Email Hippo provided us with much better prediction and precision in evaluating the new emails. therefore i asked our backend to redo the integration and we actually switched to v3
Verified Reviewer
Owner
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 3, 2021

"Keep your email list up-to-date and clean with Email Hippo."

Overall: This tool has been around for many years and has built a good reputation. I've tried a few competitors and I think Email Hippo stands the test. Results were more or less as accurate as other tools I've tried. There aren't many restrictions, so that's good if you have large lists. Documentation is present if you wish to learn more about the processes used for email verification. This is important to me, to fully understand what your results mean, so you can make your own judgement after reviewing your verification results. I would certainly recommend you sign up for free and check out how the tool looks. The on-boarding is smooth and you learn while you're getting to know the tool.

Pros: This tool has the standard features that email verification tools have plus a few nice extras. I like the high limits for uploading .csv lists, you can literally upload of list of a few hundred thousands emails. Some other tools force you to split your list into smaller parts, Email Hippo doesn't. You get enough statistics to get a clear picture of your overall list health and you can then filter your results and download them.

Cons: Compared to other tools, I think the interface can be improved, so that I can find everything faster. A more modern UI can certainly help. When it comes to bulk email verification this tool is great, so I don't mind too much about this negative aspect. It's about the results after all.

Alternatives Considered: EmailVerifier
Dana S. avatar
Dana S.
Marketing
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 20, 2018

"Good email verification service"

Overall: Good service to use for email marketing

Pros: Free 100 on signup it's really a good start, also your interface it's very easy to use. Can upload multiple files and all results realtime - great

Cons: I notice that the results for domains AOL and HOTMAIL are not 100% correct if I verify with another service I got other results

Vendor Response

By Email Hippo on August 13, 2018
Hi Dana, thank you for the review, this will be really helpful to other marketers. Those AOL / Hotmail addresses...mail-server responses can differ from time to time - any queries on your lists please send them through to our support guys. We give a money-back guarantee!
Armen M.
Director, Digital products
Retail, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2021

"Great product, great results"

Overall: Honestly, nothing negative. Even if we have a 5 hour difference, the team is responsive, knowledgable and very empathetic.

Pros: Very easy to use and integrate with. Great dashboard. Inexpensive.

Cons: Dashboard on the portal could use some additional features for more granular reporting, not a deal break though.

Switched From: Informatica MDM & 360
Reasons for Switching to Email Hippo: Cost and ease of use
Alex F.
CEO
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 13, 2021

"Help us start a better experience"

Overall: Very satisfied using Email Hippo for 5 years.

Pros: Email validation, via Hippo Score, give us a reliable way to accept or discard emails.

Cons: Sometimes the validations is too strong. For example, I wouldn't like do discard emails because it's inbox is full, but it's not possible to configure this.

Reasons for Choosing Email Hippo: Better compliance for companies.
Yaniv N.
Senior Master Data Management Consultant
Retail, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 16, 2021

"Amazing experience with Email Hippo "

Overall: AMAZING

Pros: The ease of use and the customer support which is AMAZING !!!!!!

Cons: nothing !

Reasons for Choosing Email Hippo: best product out there!
José Luis E. avatar
José Luis E.
ING system
Computer & Network Security, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 27, 2019

"The best tester "

Pros: I try this website and all test result with 100 % of exatly. I recomnet this site.

Cons: Need more oprotunites to test online free version.

Vendor Response

By Email Hippo on July 8, 2019
Hi Jose, thank you for the review and for sharing our 100% hit rate.
Leandro P.
Innovation Leader
Computer & Network Security, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 17, 2021

"Email Hippo is a great tool and solution for our forms"

Pros: Flexibility and the ease of use this software has. Also, the reliability that email hippo provides is amazing.

Cons: Domain validation sometimes does not work in certain domains other than Gmail, Outlook, etc.

Kathleen H.
President
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 13, 2021

"Email HIppo is one of our core add-on softwares"

Pros: I found Email Hippo years ago. My team uses the software whenever a client asks us to use one of "their" email lists. This helps us make sure we don't get banned by email campaign software providers and saves us a lot of time trying to undo having the account flagged. Highly recommend this software. It's an essential part of our offerings for Email Campaigns.

Cons: I don't have any cons. We like the software and its features.

Verified Reviewer
CMO
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 18, 2022

"Nice email verification tool"

Overall: Overall experience was good.

Pros: Easy-to-use interface, great feature that gives details about an email address and verifies if the address is safe to email.

Cons: Sometimes the emails turn out to be unverified and the email gets bounced.

Attila B.
CEO
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Value for Money
2.0
Reviewer Source
Source: Capterra
September 27, 2023

"Nutzlos"

Overall: Teuer, nutzlos. Ich bereue es gekauft und integriert zu haben.Wir werden bald zu einem anderen Anbieter wechseln.

Pros: Finde keine. Funktioniert eigentlich überhaupt nicht.

Cons: Funktioniert eigentlich kaum. Erkennt die meisten wegwerf email domains nicht.

Reasons for Choosing Email Hippo: Damals schien es das Beste zu sein.
Cherish G.
VP
Marketing and Advertising, 51-200 employees
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 17, 2017

"Love Email Hippo"

Overall: Made qualifying leads and validating emails so easy. The only time I ever had an issue I reached out to them and their customer service was one of the best I've ever interacted with. Awesome company!

Pros: Easy to use, makes my life easier, can do multiple lists at once

Cons: Occasionally it takes a little longer to finish my lists than I would like but it has become faster

Eric L.
Senior Marketing Analyst
Computer Games, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 22, 2021

"Great Service and Fast Response"

Pros: Our account specialist was able to split and bulk clean our contact list for us. It'd be a very labor intense process if that option wasn't available given the size of our contact list.

Cons: It's a tiny bit pricy but overall good value.