--- title: "Datto SaaS Defense Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Datto SaaS Defense Software - reviews, pricing plans, popular comparisons to other Email Security products and more." source_url: "https://www.capterra.com/p/238179/Datto-SaaS-Defense/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Datto SaaS Defense Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Datto SaaS Defense ## What is Datto SaaS Defense? SaaS Defense is an advanced threat protection and spam filtering solution that detects unknown malware threats at first encounter across the Microsoft 365 collaboration suite. SaaS Defense’s data-independent technology was developed by world-class security experts to stop zero-day threats, proactively defending against malware, phishing, and business email compromise (BEC) attacks that target Microsoft Exchange, OneDrive, SharePoint, and Teams. ## What is Datto SaaS Defense used for? [Email Security](https://www.capterra.com/email-security-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Datto SaaS Defense?[Manage this product listing](https://www.g2.com/products/datto-saas-defense/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Datto SaaS Defense 4.0 (3) VS. [4.2 (755)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price Contact vendor Starting Price $15 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.1 (1,171) Value For Money 4.0 (3) Value For Money 4.0 (993) Customer Service 4.0 (3) Customer Service 3.7 (919) ## Datto SaaS Defense alternatives Highest Rated [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (1)](https://www.capterra.com/p/250406/Heimdal-Email-Security/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/247907/Agari-Brand-Protection/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars ## FAQs about Datto SaaS Defense Overview ### What company size and specific industries is Datto SaaS Defense built for? Datto SaaS Defense is designed for managed service providers (MSPs) that protect and manage SaaS environments for their clients. It is aimed at service businesses rather than a specific industry sector, making it a fit for MSPs of different sizes that support organizations using cloud-based applications. Features and Usability ### What are the key features of Datto SaaS Defense? Datto SaaS Defense includes API access, an activity dashboard, and real-time monitoring for email security oversight. It also offers threat protection, spam analysis, spam blocker, spam quarantine, and email attachment protection, plus alerts and escalation, fraud detection, two-factor authentication, and whitelisting and blacklisting controls. Getting Started and Support ### What training and onboarding options does Datto SaaS Defense offer? Datto SaaS Defense provides webinars, documentation, and videos to help teams get started. Webinars support live or scheduled instruction, documentation offers written reference material for setup and feature guidance, and videos provide visual walkthroughs for learning product functions at a pace suited to the user. Getting Started and Support ### What customer support options does Datto SaaS Defense offer? Datto SaaS Defense provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 1,078 Email Security reviews Capterra reviewers highlight these as the features buyers care about most when choosing Email Security software: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) Datto SaaS Defense includes **Email Attachment Protection** and **Threat Protection**, helping businesses screen harmful files and detect malicious activity before it reaches users. However, it does not offer **Threat Response**. Instead, it provides **Spam Blocker** (**51%**), which can help reduce unwanted messages and lower inbox risk, giving teams better control over email threats and helping businesses maintain safer day-to-day communication. Email Attachment Protection 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Spam Blocker 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Alerts/Escalation 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Reporting/Analytics 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Spam Analysis 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Analysis and detection of spam-related traffic Spam Quarantine 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Datto SaaS Defense 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Email Attachment Protection: Provides protection against malicious attachments. - Fraud Detection: Identify and prevent suspicious activity - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.0 (3) Value for money 4.0 (3) 4.0 Based on 3 reviews ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(2) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CT Colten T. Backup Specialist Information Technology and Services ### "Awesome review!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2024 Overall, I've enjoys SaaS defense quite a lot! Pros Easy to onboard and the UI is fairly intuitive! Cons The google workspace onboarding still has a legacy UI that confuses some clients with its use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Malith W. Senior Systems Consultant Information Technology and Services ### "A Few Reasons to Like Datto SaaS over the rest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2023 In overall, I am very satisfied with their product line. Instead of adopting to use multiple solutions to protect different modules of the M365 suite, a one stop, but a robust solutions is much more worthy. I highly appreciate the support provided by their support teams 24x7 Pros Datto SaaS Defence is a one stop solution for MSPs to protect Microsoft 365 applications, including Exchange, OneDrive, SharePoint, and Teams in the modern world. I like their pro-active protection. Majority of the organizations use M365 Services and the same reasons makes them vulnerable for wide-spread attacks. So, as MSPs we need to always provide our clients a robust solutions to stay ahead of the lead. Cons Can't think of a real feature to dislike. The only think I can think of is the price, but again, its not a feature to like or dislike. Reasons for choosing Datto SaaS Defense Datto SaaS has more features bundled into than being just another backup solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ravi B. CEO Computer & Network Security ### "The word: False Positive The outcome: Massive labor costs" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 September 8, 2023 Would not use again. Labor costs too high no automation to speak of and even the allow rules make noise. Pros The image AI tools and explosion testing tools are very cool looking Cons So noisy it makes 30 page invoices for our customers, non-granular reporting and alerting means we get alerts for matched rules to allow email through, alerts for "bad mail" and once we review it has no way to mark it reviewed so labor costs are through the roof on this product. Reasons for choosing Datto SaaS Defense the AI image tools and explosion tools looked good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.