# tenfold Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about tenfold Software - reviews, pricing plans, popular comparisons to other Identity Management products and more.

Source: https://www.capterra.com/p/238195/tenfold

---

# 

 tenfold Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

tenfold

## What is tenfold?

No-Code Identity Governance & Administration with faster time to value. We ensure the right people have access to the right resources at the right time. tenfold packs a comprehensive IGA toolset into a user-friendly no-code platform. Thanks to its streamlined setup and out-of-the-box application support, tenfold is fully operational in weeks rather than months. User Lifecycle Management: Automate on/offboarding with role-based access profiles. End User Self-Service: Delegate access requests and password resets to data owners within departments. In-Depth Permission Reporting: Gain full visibility into who has access to unstructured data across file servers, Microsoft 365 and beyond. User Access Reviews: Carry out regular access audits and remove outdated access. Separation of Duties: Stop fraud and conflicts of interest by preventing users from holding conflicting privileges.

## What is tenfold used for?

[Identity Management](https://www.capterra.com/identity-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/)

Overall rating

Based on 66 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

$0.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## tenfold alternatives

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (141)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (942)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[3.0 (1)](https://www.capterra.com/p/10022798/Netwrix-GroupID/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/238195/tenfold/alternatives/)

## FAQs about tenfold

Overview

### Which roles and teams benefit most from tenfold?

tenfold is most used by IT administrators, system engineers, and infrastructure teams that manage user accounts, permissions, and directory services. IT leaders and executives benefit from centralized identity governance, audit readiness, and process control, while IAM specialists and support teams use it to streamline provisioning, access changes, and compliance workflows.

Answer based on 66 reviews

Overview

### What company size and industries is tenfold built for?

tenfold is built for midsize businesses first, with 39% of reviewers, and is most common in Information Technology and Services at 26%. It also serves enterprises at 35% and small businesses at 26%, with additional adoption in mechanical or industrial engineering (8%) and health, wellness and fitness (6%), mainly for identity management.

Answer based on 66 reviews

Features and Usability

### What are the key features of tenfold?

tenfold includes core IAM features such as user lifecycle automation for onboarding, mover, and leaver processes, role-based access management, self-service access requests, and approval workflows. Key differentiators include Active Directory and Microsoft 365 integrations, third-party connectors and API access, plus audit reporting, access reviews, and access certification.

Answer based on 24 reviews

Pricing

### How much does it cost and what fees or limitations are included?

tenfold starts at $0.9/per month/per user for the Essentials plan, with Essentials 365 at $1.25/per month/per user and Enterprise priced on request. A free version and free trial are available. Reviewer feedback calls the licensing model transparent and scalable, with some noting fair license costs.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does tenfold integrate with?

tenfold integrates with 12 third-party tools, including Jira, Microsoft Entra ID, OneDrive, Personio, SAP SuccessFactors HCM, Workday HCM, TOPdesk, ServiceDesk, HCL Notes, OpenText GroupWise, Matrix42 Unified Endpoint Management, and Zimbra Collaboration Suite. These integrations span identity management, file storage, HR systems, IT service management, and collaboration.

Answer based on 24 reviews

Getting Started and Support

### What training and onboarding options does tenfold offer?

tenfold provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and Q&A, documentation offers written reference material for later review, and videos provide visual walkthroughs that teams can use for self-paced learning.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does tenfold offer?

tenfold offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Reviewers describe support as quick to respond and able to resolve setup questions promptly, with staff seen as knowledgeable and pleasant to work with. Some users note the system needs little ongoing support after setup.

Answer based on 3 reviews

Features and Usability

### How well does tenfold automate the user lifecycle?

tenfold automates user lifecycle tasks well, especially for onboarding, offboarding, permissions, and approval workflows. IT teams and mid-sized companies value its profiles, HR integrations, and self-service options, though setup can take time and some advanced cases, such as scheduled emails or custom rules, may still require scripting expertise.

Answer based on 16 reviews

Features and Usability

### How good is tenfold for process automation?

tenfold handles process automation effectively for account management, access requests, approvals, and recertification. IT administrators, support teams, and larger organizations like the clear interface, self-service tools, and flexible integrations, but some teams find certain workflows slow, documentation uneven, and company-specific customizations harder than expected.

Answer based on 15 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.3 (34)

88.24% of 34 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

User Provisioning

4.7 (31)

87.10% of 31 reviewers that rated this feature as important or highly important

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Access Controls/Permissions

4.4 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Secure Login

4.3 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

Self Service Portal

4.4 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Reporting/Analytics

4.3 (24)

95.83% of 24 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

tenfold 31 features

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Alter the layout and content of reports

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

A chronological record of actions or occurrences within a network, software, or process

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Online portal through which end users can access the system, manage tasks, or obtain information

Enable end users to request access or request changes to their account privileges

Set up connections to third-party platforms to improve business processes

Store, modify, and track user accounts and access in a centralized directory

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (66)

4.4

Based on 66 reviews

## Pricing

Value for money

4.3 (64)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/238195/tenfold/pricing/)

Essentials

$0.90

Per User,Per Month

It includes:

-   User Lifecycle Management
-   End User Self-Service
-   Approval Workflows
-   Permission Reporting
-   User Access Reviews
-   Separation of Duties

Essentials 365

$1.25

Per User,Per Month

It includes:

-   User Lifecycle Management
-   End User Self-Service
-   Approval Workflows
-   Permission Reporting
-   User Access Reviews
-   Separation of Duties
-   Microsoft 365 Integration

Value for money

4.3 (64)

4.3

Based on 64 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Personio](https://www.capterra.com/p/158622/Personio/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[

Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (64)

4.6

Based on 64 reviews

## User reviews

Overall rating

4.5

Based on 66 reviews

Filter by rating

5(40)

4(23)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JS

Jan S.

IT-Systemadministrator

Mechanical or Industrial Engineering

### "Extrem anpassungsfähig und entlastet die IT durch Self-Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2025

Unser Unternehmen wächst immer weiter und hat viele Administratoren dazugewonnen. Eine einheitliche Infrastruktur und einheitliche Prozesse sind inzwischen essenziell, nicht nur wegen Audits, sondern auch wegen der Administrierbarkeit. Mit Tenfold ist das klar geregelt und technisch einwandfrei umgesetzt.

Pros

Tenfold ist ein sehr modulares System, das sich auch an komplexe Unternehmensstrukturen individuell anpassen kann. Wir haben unseren kompletten Benutzer-Lifecycle-Prozess mit Tenfold auf Basis unserer globalen Struktur darstellen können. Zusätzlich konnten wir die IT tatsächlich durch viel Self-Service, zum Beispiel für Führungskräfte, entlasten.

Cons

Die Einarbeitung und Implementierung kostet viel Zeit und Diskussion mit verschiedenen Fachabteilungen. Der Support ist aber über Ihr eigenes Ticketsystem gut erreichbar und hilft schnell aus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jannis M.

Systemadministrator

Mechanical or Industrial Engineering

### "Komplex aber Vielversprechend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 20, 2025

Tenfold wurde eigentlich für die Verwaltung unseres Fileservers angeschafft, durch die vielen Möglichkeiten welche es bietet verwenden wir es mittlerweile zur Erstellung von unterschiedlichen Benutzerkonten, zuweisen von Rechten und Gruppen und den Selfservice für die Anwender

Pros

Wir haben durch Tenfold den Zugriff auf unser AD auf ein Minimum beschränkt. Die Benutzeroberfläche ist sehr leicht zu bedienen, und es können unterschiedliche Gruppen für Support, Administration und Anwender für unterschiedliche Rechte erstellt werden. Außerdem gibt es ein riesiges Automatisierugspotenzial

Cons

Die Ersteinrichtung ist sehr Komplex, und braucht viel Know How, ohne Berater ist es schwer das ganze Potenzial auszuschöpfen. Außerdem sind die Einstellungsmöglichkeiten teils sehr verschachtelt

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Martin S.

IT Consutant

Computer & Network Security

### "Seit 5 Jahren sehr gute Erfahrung mit Tenfold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2025

Ich verwende Tenfold bei mehreren Kunden (zwischen 800 und 8000 User) seit 5 Jahren. Mir gefällt die einfache klare Bedienung und dass das System laufend mit sinnvollen neuen Funktionen weiter entwickelt wird. Als ich mit Tenfold begonnen habe, gab es z.B. noch keine User Lifecyclephasen. Heute könnte ich mir nicht mehr vorstellen ohne diese die Prozesse der Kunden so einfach und elegant umsetzten zu können. Auch die Anbindung an Microsoft Entra ist einfach zu konfigurieren und funktioniert wunderbar. Tenfold sollte in keiner Firma mit mehr als 50 Usern fehlen!

Pros

Die einfache Bedienung über Web Browser. Weiters ist es ganz einfach, über Powershell oder Groovy das System um eigene Funktionen und Code zu erweitern.

Cons

Dass erstellte Ressourcen nicht einfach aus einem Test-/Devsystem exportiert und in einem Produktivsystem wieder importiert werden können.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Martin A.

System Engineer

Information Technology and Services

### "IAM-Tool mit gefühlt unendlichen Automatisierungsmöglichkeiten"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 17, 2025

Ich arbeite nun seit fast 2 Jahren mit Tenfold und habe es in den verschiedensten Umgebungen in Betrieb genommen. Tenfold bietet ein gefühlt unzählige Anzahl an Möglichkeiten einen User Lifecycle zu automatisieren. Insbesondere die Last von den IT-Abteilungen zu nehmen. Es erfordert doch einiges an Zeit und "Hirnschmalz" aber wenn mein einmal den Dreh raus hat sieht man sehr schnell das enorme Potenzial hinter dem Produkt.

Pros

Einfach Anbindung an Fremdsysteme wie M365, AD, Exchange, div. Plugins (Matrix, Personio, etc.) Die einfach Visualisierung von Überberechtigungen und Missständen in der Umgebungen. Und ganz besonders die Möglichkeiten gefühlt jede Situation automatisieren zu können.

Cons

Die Dokumentation müsste dringend überarbeitet werden. Diese ist oft sehr überladen und unübersichtlich. Man sollte in Betracht ziehen die GUI in Zukunft etwas Benutzerfreundlicher zu machen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Andreas E.

Senior System Engineer

Information Technology and Services

### "Sehr gute nutzfreundliche IAM- Lösung mit Self Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 4, 2025

Das Arbeiten mit der Anwendung mehr sehr viel Spaß, um so länger man mit der Applikationen arbeitet um so mehr Ideen kommen auf um neue Workflows ins Tenfold zu integrieren und das tägliche Arbeiten der Endanwender zu erleichtern und die Vergabe von Berechtigungen zu beschleunigen.

Pros

Ich habe schon mit einigen IAM- Tools gearbeitet aber mit Tenfold erhält man aus meiner Sicht die beste und eine sehr nutzerfreundliche IAM- Lösung mit integriertem Self Service und eine große Bandbreite an Schnittstellen.

Cons

Um so länger man mit Tenfold arbeitet, an um so mehr Stellen stellt man fest das Tenfold noch etwas verbesserungsbedürftig ist. Oft fehlt es nur an kleinen Einstellungsmöglichkeiten um Tenfold auf firmeneigene Bedürfnisse zu konfigurieren. Jedoch kann man hier Feature Requests eröffnen und wenn mehrere Kunden ähnliche Anfragen stellen stellt Tenfold auch ohne zusätzliche Kosten neue Features und Verbesserungen bereit.

Switched from

[daccord](https://www.capterra.com/p/232325/daccord/)

Tenfold allgemein mehr essenzielle Funktionen und Daccord Optik 2000er

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Reto S.

IT-Leiter

Health, Wellness and Fitness

### "Top IAM für kleinere und mittelgrosse Unternehmen."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2025

Bisher sehr positive allgemeine Erfahrung mit Tenfold gemacht. Zuweisungen zur Ressourcen geht sehr schnell und einfach.

Pros

Die Übersichtlichkeit und der Umfang der möglichen Connectoren. Man findest sehr schnell was man sucht, die Anordnung der Menus ist logisch aufgebaut.

Cons

Dass man nach einer Personensuche immer wieder neu über die Suche einsteigen muss, um weitere Personen zu suchen.

Alternatives considered

[HelloID](https://www.capterra.com/p/178560/HelloID/)

Reasons for choosing tenfold

Preis und Leistungsumfang ist bei Tenfold optimaler für unsere Bedürfnisse.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Raoul B.

IAM Consultant

Information Technology and Services

### "Beste on premises IAM Lösung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

Ich liebe diese Lösung, weil wir extrem schnell productiv sein können. Wir können viel konfigurieren und haben trotzdem die Möglichkeit snippet zu benutzen

Pros

Ist sehr einfach zu bedienen/konfigurieren Self Service ist selbsterklärend Die Plugins erlauben eine schnelle Integration

Cons

Ist nicht alles umsetzbar - Business Rolle vs Technische Rolle, Verschartelung Delegierung Profile werden leider in Reports nicht ausgegeben

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Furkan B.

Head of Marketing

Computer & Network Security

### "Reliable, Scalable, and Partner-Friendly IAM Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2025

Our overall experience has been excellent. As a distributor, we’ve onboarded multiple resellers who were able to quickly understand the solution and successfully position it with their customers. The learning curve is low, training materials are comprehensive, and the tenfold partner team is highly engaged. Our customers love the transparency it brings to user and access management, and the licensing model is transparent and scalable. tenfold is a future-proof choice in the IAM space.

Pros

The intuitive user interface and powerful automation capabilities stand out the most. From a partner perspective, tenfold is extremely easy to position and sell — the value proposition is clear, and the platform addresses real-world IAM challenges like user lifecycle management, permission visibility, and compliance. Integration with Microsoft systems is seamless, and deployment is smooth. We also appreciate the outstanding partner support and commitment from the tenfold team.

Cons

There is very little to criticize. Occasionally, more specialized customer use cases may require customizations, but even in those situations, the tenfold team is quick to support us with solutions or workarounds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jonas H.

Head of IT

Electrical/Electronic Manufacturing

### "Tenfold sehr zu empfehlen!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 3, 2025

Wir nutzen Tenfold nun gut seit 6 Monaten und sind äußerst zufrieden. Es sind bisher keinerlei Probleme in Bezug auf die Funktionalität aufgetreten. Das System ist sehr wartungsarm und bedarf nur wenig Betreuung

Pros

Wenn das System einmal eingerichtet wurde, erleichtert es einem den IT-Alltag um ein wesentliches. Vor allem im Bezug auf Berechtigungen. Hier ist Tenfold den Windows eigenen Features um Welten voraus. Eine klare Empfehlung meinerseits.

Cons

Es gibt zwar eine sehr ausführliche Dokumentation, nur leider lässt sich daraus nicht all zu viel ableiten, wodurch man wieder auf Dienstleister seitens Tenfold zurückgreifen muss. Abgesehen davon gibt es kaum bis keine Nachteile.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Christina H.

Geschäftsführerin und Senior Consultant

Information Technology and Services

### "Praxistaugliches Access & Identity Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2025

Ich arbeite mit tenfold schon seit Jahren. Früher hatte ich es selbst bei meinem ehemaligen Arbeitgeber eingeführt. Später habe ich in der Beratung immer wieder tenfold bei meinen Kunden angetroffen. Das Produkt hat sich super entwickelt und der Fokus ist immer noch der Richtige - einfach einzuführen und praxistauglich für den Mittelstand

Pros

Das es im Vergleich zu anderen Produkten dieser Art ein echt praxistaugliches, intuitives und schnell einzuführendes Tool ist. Genau die richtige Flughöhe!

Cons

Ich habe an dem Tool nichts Wesentliches gefunden, an dem ich etwas fundiertes auszusetzen hätte....

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/238195/tenfold/reviews/)

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Popular comparisons

[Okta vs tenfold](https://www.capterra.com/compare/119653-238195/Okta-vs-tenfold)