# Emailage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Emailage the right Financial Fraud Detection solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/238206/Emailage/reviews --- Emailage 4.9 (11) [View alternatives](https://www.capterra.com/p/238206/Emailage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Emailage Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carlos S. Director of Legal and Compliance Department. Financial Services Used the software for: 2+ years ### "The most powerfull tool to prevent fraud." November 9, 2018 5.0 Pros \- We can obtain the electronic name of the owner of the email account and compare the information with the one we get from our clients. - We use the emailage score in our internal risk and fraud models. Cons There is a lot of mexican accounts that still don' have enough information. Review Source Response from RELX November 14, 2018 Thank you for the review! VR Verified Reviewer Asset Protection Analyst E-Commerce Retail Used the software for: 2+ years ### "Email verification specialty- recommended" January 6, 2019 5.0 Because they specialize in email verification and are able to confirm business domains as well, it is beneficial. They have been great in communicating back and forth for our onboarding process. Pros Immediate results with easy to read display. Cons Cannot day that there is anything that I do not like. Review Source JG James G. Ceo Financial Services Used the software for: 2+ years ### "Emailage is good but expensive" June 30, 2021 5.0 Good customer service Pros The customer service and ease of integration are great Cons It’s expensive and getting started is laborious. Alternatives considered [Kickbox Email Verification](https://www.capterra.com/p/175436/Kickbox/) Review Source VR Verified Reviewer Group E-Commerce & Online Marketing Manager Financial Services Used the software for: 2+ years ### "A good service" November 2, 2018 5.0 This tool should be a standard for every Fraud prevention unit Pros That the information provided helps us detect fraud patterns Cons Lack of types of users with different permissions Review Source Response from RELX November 13, 2018 We are working on enchainments that will allow for more users and permissions. Stay tuned. VR Verified Reviewer Chief Risk Officer Banking Used the software for: 1-2 years ### "Best option for mail fraud prevention in the market" November 2, 2018 5.0 With EmailAge we have reduced the register from fraudster in our products by more than 50%, we used as one of our main tools to evaluate new customers. Pros The easy to use interface, configuration and overall the continuos update of DB. Easy integration a technical level and great support. Cons Will be great if they have as mobile app for ios and android. Review Source Response from RELX November 13, 2018 We're thrilled you found great value with our Email risk assessment tool. Thank you! VR Verified Reviewer Fraud Prevention Manager Internet Used the software for: 1-2 years ### "Excellent Service" November 13, 2018 5.0 Great experience Pros Emailage allows us to determine if an email is suspicious or most likely associated with one of our customers. Cons Limited data within the accertify portal. It would be nice to see the data in their portal fully in accertify. Also sometimes there seem to be a lot of false negatives. Review Source Response from RELX November 30, 2018 Thank you for your wonderful review, we appreciate your feedback! VR Verified Reviewer Risk Manager Financial Services Used the software for: 6-12 months ### "Email Risk Score" November 6, 2018 5.0 We have experienced great results so far using Risk Scoring. Help us on false positive indicator and prevent frauds. Pros \- Reliability - Ease to use - Great support - Scalable Cons \- Price is a little high per request - Better dashboard Review Source Response from RELX November 13, 2018 Thank you for the great review. We are making improvements to the dashboard. Stay tuned! RM Robin M. Trust & Safety Team Lead Consumer Services Used the software for: 2+ years ### "Recommend" November 5, 2018 5.0 Overall, my team enjoys using Emailage. It's fairly easy and straight-forward to use, and we have seen a significant drop in fraud since implementing it. Pros I like that Emailage use's consortium data to determine fraud, since crowd-sourcing has shown a signification decrease in fraud for smaller marketplaces like ours. Cons I'm disappointed that ThreatMetrix and Emailage severed their relationship, as the two paired together really helped decrease fraud. Review Source Response from RELX November 16, 2018 Thank you for your review! VR Verified Reviewer Chief Compliance Officer Financial Services Used the software for: 1-2 years ### "CEX.IO case" November 2, 2018 5.0 It was with the help of EmailAge we were able to adjust our decision-making system to significantly increase the verification approval rate while maintaining very low fraud to sales ratio. Pros Fast integration, quick API responses of software and unique decision at the market. Cons There has been no any failure during the whole period of cooperation. Review Source Response from RELX November 15, 2018 Thank you for the glowing review. We are thrilled to have you as a customer. VR Verified Reviewer Experto en E-Commerce y Marketing digital Financial Services Used the software for: 2+ years ### "Good Fraud Tool" November 2, 2018 4.0 Pros Easy to use, quick and usefull. It is an esential tool to use daily for a Money Transfer business Cons A little bit more information about the Fraud Score Review Source Response from RELX November 13, 2018 Your customer success manager can provide more insights about the score. Please reach out to them and they will be happy to work with you. ML Marco L. Payments and Fraud Coordinator Leisure, Travel & Tourism Used the software for: 6-12 months ### "Overall decent product" November 13, 2018 5.0 Very good. It helped me reduce manual labor on fraud with minimal risk. Pros It does what it's intended to do very effectively and it's possible to configure the scoring to the customer's needs. It also provides decent reporting and it's easy to use. Cons No major complaints. It could improve by integrating more data for the scoring. For instance, integrate device fingerprint info to tell the customer if the first time an email was used on a specific device and/or how many times it was used. Also, it needs to improve the integration with social networks to get customer data (only one of the social networks linked to my email shows up). Review Source Response from RELX November 30, 2018 Thank you for your review! We appreciate your feedback and are happy to hear about your positive experience. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.