# JioChat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about JioChat Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/238375/JioChat

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# 

 JioChat Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

JioChat

## What is JioChat?

JioChat is a messaging and video calling app for Android and iOS devices. Users can send text messages, make voice and video calls, and share media with contacts. The app supports group chats and video calls with up to 500 participants. JioChat also features branded channels, video stories, and conference rooms for group video chats.

## What is JioChat used for?

[Team Communication](https://www.capterra.com/team-communication-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for JioChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jio.com/&name=JioChat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### JioChat

4.0 (16)

VS.

[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (16)

Ease Of Use

4.6 (22,658)

Value For Money

4.2 (11)

Value For Money

4.5 (15,231)

Customer Service

4.3 (13)

Customer Service

4.4 (13,493)

## JioChat alternatives

[4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (13,570)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[View all alternatives](https://www.capterra.com/p/238375/JioChat/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audio Calls

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Ability to make voice calls within the system

File Sharing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Mobile Access

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Chat

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Video Conferencing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Group Messaging

Group messaging lets multiple people carry on a group conversation

JioChat 7 features

Ability to make voice calls within the system

Public or private sharing of digital files such as documents, audio/video, images, and more

Group messaging lets multiple people carry on a group conversation

Access software remotely via mobile devices

Engage in direct, instant messaging with customers, users, etc.

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Features

3.6 (16)

3.6

Based on 16 reviews

## Pricing

Value for money

4.2 (11)

Free Version

Basic

₹0.00

Value for money

4.2 (11)

4.2

Based on 11 reviews

## Support, customer service and training options

Customer Service

4.3 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (13)

4.3

Based on 13 reviews

## User reviews

Overall rating

4.0

Based on 16 reviews

Filter by rating

5(3)

4(10)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

Jatin S.

Self employed

Computer Software

### "Change your messaging experience by using JioChat"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 30, 2023

Pros

This is a good platform and no doubt somehow is similar to other apps but we can't see any advertisements on this platform like the other platforms and we can do a good quality video chat better than the giant players like Whatsapp.

Cons

There are not too much people on the jiochat and that's why only it feels to less interested to use. Because you can't find every person on the platform to whom you want to chat. This is the only cons of this platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Ishwinder S.

Municipal council

Government Administration

### "Good application for Jio users"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

October 22, 2023

About jio chat application experience over all good

Pros

Good application Jio chat easy to chat free Jio to jio

Cons

I like jio chat application because easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bandaru S.

Student

Higher Education

### "Best communication application"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 31, 2023

The overall experience with jio chat is very well. We can easily connect with your loved onces. It will send messages even the signal is low.

Pros

In this we can easily interact with your friends and family. In this we can share images and attachments in the chat box. It provides best audio and video calling.

Cons

It having very minor issues. Very thing is well. The interface and graphics are little bit low.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ganisetti U.

Student

Higher Education

### "Best communication application"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 28, 2023

The jio chat application is most useful and provides best chat and a good video and voice chats. They are having wide range of features. We can easily communicate with family and friends

Pros

Jio chat is easy to download and use, it is better than other apps. Jio chat is used for chat with friends and family members. Jio provides high speed of data and voice, it is useful for voice calls and video calls.

Cons

The user interface and the graphics is not good. The application having loading issues. Overall the experience is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Abhilash C.

Graphic designer

Graphic Design

### "A messenger from jio"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 28, 2023

Even though it has many features and functionality the bugs and lags makes the app unattractive if they fix it should be a very good app

Pros

It has high bandwidth which provides very good call and video quality .It also has so many features like creating a channel, following a channel getting their updates ets .

Cons

The app should develop very much. There are too many bugs and lags occasionally.it is also limited to jio users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chaitanya g.

Associate software test engineer

Information Technology and Services

### "Jio chat"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 28, 2023

This app is good but not good as it's competitors.

Pros

We can easily contact with the care and very easy to use. This app is inexpensive compared to other apps.

Cons

This app need to work on bugs and on the website too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alekhya H.

Clinical investigator

Hospital & Health Care

### "A new chatapp"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 27, 2023

Even though it has very good features like good call and video quality and lot of chat options . The app has to get rid of its annoying bugs and lags and the user should not only limited to jio users

Pros

It's channel following ption and getting their updates is a cool feature. It also provide bigger channel strength compared to its competitors like whatsapp and Snapchat.It has very good call and video quality

Cons

There are lot of bugs and it is quite lag some times. Another thing is it only works free with jio users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Chandrakeerthan P.

student

Higher Education

### "Best for voice and video calls."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 17, 2023

My overall experience with Jio chat is awesome and i recommend everyone use jiochat.The services are free for all the jio users.The user interface is very beginner friendly and easy to set up.we can follow any channels in jiochat.The audio and video conferencing quality is very great.

Pros

The best feature about Jiochat is that it provides best quality in video calls/conference.The interface of Jiochat is easy to setup and friendly for the first time users.We can follow channels in Jiochat which makes this application to be more liked.

Cons

The Jio chat application has some security and privacy issues.The Jio Chat service is only applicable for Jio users only.Sometimes the application lags.These are some things which should be updated.

Switched from

[Messenger Bot](https://www.capterra.com/p/206418/Messenger-Bot-App/)

Because of lees features in messenger i got switched to Jiochat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jomy L.

Asst Professor

Education Management

### "Overall Feedback"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

January 12, 2023

It can be an alternate for Whatsapp .

Pros

Jio Chat has a afeature wherein an organisation can request for a Chat Channel Exclusively which can be moderated by an admin and which has a very big capacity compared to Whatsapp

Cons

Ease of Use - It has too many features which makes it compicated for users - USers want a simple dash board which has only chat to direct;y connect rather than navigate through different layers to do simple things

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Student

Chemicals

### "Jio chat- messaging and video calling app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 13, 2022

My overall experience with jio chat is great. It allows me to collect with my friends and relatives. It is easy to use, with powerful UX/UI and is free of cost.

Pros

1\. It is a great app to chat with your friends and relatives. 2. It is user friendly with easy UX/UI. 3. It is free of cost.

Cons

1\. It lags sometimes.2. Sometimes it takes a long time to sync your contacts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/238375/JioChat/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)