# JioChat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is JioChat the right Team Communication solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/238375/JioChat/reviews

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JioChat

4 (16)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of JioChat

Ease of use

3.8

Customer Service

4.3

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Bandaru S.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Best communication application"

March 31, 2023

4.0

The overall experience with jio chat is very well. We can easily connect with your loved onces. It will send messages even the signal is low.

Pros

In this we can easily interact with your friends and family. In this we can share images and attachments in the chat box. It provides best audio and video calling.

Cons

It having very minor issues. Very thing is well. The interface and graphics are little bit low.

Review Source

CP

Chandrakeerthan P.  
student  
Higher Education  
Used the software for: 1-2 years

### "Best for voice and video calls."

February 17, 2023

4.0

My overall experience with Jio chat is awesome and i recommend everyone use jiochat.The services are free for all the jio users.The user interface is very beginner friendly and easy to set up.we can follow any channels in jiochat.The audio and video conferencing quality is very great.

Pros

The best feature about Jiochat is that it provides best quality in video calls/conference.The interface of Jiochat is easy to setup and friendly for the first time users.We can follow channels in Jiochat which makes this application to be more liked.

Cons

The Jio chat application has some security and privacy issues.The Jio Chat service is only applicable for Jio users only.Sometimes the application lags.These are some things which should be updated.

Switched from

[Messenger Bot](https://www.capterra.com/p/206418/Messenger-Bot-App/)

Because of lees features in messenger i got switched to Jiochat.

Review Source

JS

Jatin S.  
Self employed  
Computer Software  
Used the software for: 1-2 years

### "Change your messaging experience by using JioChat"

December 30, 2023

3.0

Pros

This is a good platform and no doubt somehow is similar to other apps but we can't see any advertisements on this platform like the other platforms and we can do a good quality video chat better than the giant players like Whatsapp.

Cons

There are not too much people on the jiochat and that's why only it feels to less interested to use. Because you can't find every person on the platform to whom you want to chat. This is the only cons of this platform.

Review Source

JV

Jagadeesh V.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Best features of jio chat"

December 13, 2022

4.0

It has highly updated message features like stickers and emojis of latested things. And other interesting are in the available.

Pros

It is most simplest platform and highly secured and these can be used for chat and it is totally free. These can be used to jio chat to other chating services.

Cons

It only applicable for jio customers only using this feature that but it is very nice service.

Switched from

[Common Message Processor (CMP)](https://www.capterra.com/p/80850/Common-Message-Processor-CMP/)

When compared to these can have best features for messaging.

Review Source

Ganisetti U.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Best communication application"

February 28, 2023

4.0

The jio chat application is most useful and provides best chat and a good video and voice chats. They are having wide range of features. We can easily communicate with family and friends

Pros

Jio chat is easy to download and use, it is better than other apps. Jio chat is used for chat with friends and family members. Jio provides high speed of data and voice, it is useful for voice calls and video calls.

Cons

The user interface and the graphics is not good. The application having loading issues. Overall the experience is good.

Review Source

Alekhya H.  
Clinical investigator  
Hospital & Health Care  
Used the software for: 6-12 months

### "A new chatapp"

February 27, 2023

5.0

Even though it has very good features like good call and video quality and lot of chat options . The app has to get rid of its annoying bugs and lags and the user should not only limited to jio users

Pros

It's channel following ption and getting their updates is a cool feature. It also provide bigger channel strength compared to its competitors like whatsapp and Snapchat.It has very good call and video quality

Cons

There are lot of bugs and it is quite lag some times. Another thing is it only works free with jio users.

Review Source

Abhilash C.  
Graphic designer  
Graphic Design  
Used the software for: 6-12 months

### "A messenger from jio"

February 28, 2023

3.0

Even though it has many features and functionality the bugs and lags makes the app unattractive if they fix it should be a very good app

Pros

It has high bandwidth which provides very good call and video quality .It also has so many features like creating a channel, following a channel getting their updates ets .

Cons

The app should develop very much. There are too many bugs and lags occasionally.it is also limited to jio users.

Review Source

VR

Verified Reviewer  
Marketing intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Messaging application with lots of features"

April 29, 2022

4.0

The overall experience with jio chat is good. Video calling or audio calling experience is also good and smooth.

Pros

Things I like best about this platform is that it has many features and things which are not available in or are different in WhatsApp. Such as we can follow channels (BBC, job and many more channels) Jiochat. We can also use this platform to chat with others also to conduct video calls or conference calls. The overall quality of calls is good in this platform.

Cons

There is not much to dislike about this platform but one thing I can says they are too many features in this platform and its not always good to have much more.

Review Source

VR

Verified Reviewer  
IT SUPPORT  
Information Technology and Services  
Used the software for: Less than 6 months

### "Chat and video calling platform by Jio ."

June 23, 2022

5.0

Overall experience is good but the company need to work on bugs of application as well as the should work on privacy issues of users who used their applications .

Pros

The video quality and messaging features is good . It is also free to use for Jio users.

Cons

The application has too many problems and bugs which makes it hard to use.Also i have privacy issues with Jio chat because it ask too many unnecessary access from our device which is not good.

Review Source

VR

Verified Reviewer  
Student  
Chemicals  
Used the software for: Less than 6 months

### "Jio chat- messaging and video calling app"

December 13, 2022

4.0

My overall experience with jio chat is great. It allows me to collect with my friends and relatives. It is easy to use, with powerful UX/UI and is free of cost.

Pros

1\. It is a great app to chat with your friends and relatives. 2. It is user friendly with easy UX/UI. 3. It is free of cost.

Cons

1\. It lags sometimes.2. Sometimes it takes a long time to sync your contacts.

Review Source

IS

Ishwinder S.  
Municipal council  
Government Administration  
Used the software for: Less than 6 months

### "Good application for Jio users"

October 22, 2023

4.0

About jio chat application experience over all good

Pros

Good application Jio chat easy to chat free Jio to jio

Cons

I like jio chat application because easy to use

Review Source

JL

Jomy L.  
Asst Professor  
Education Management  
Used the software for: 2+ years

### "Overall Feedback"

January 12, 2023

3.0

It can be an alternate for Whatsapp .

Pros

Jio Chat has a afeature wherein an organisation can request for a Chat Channel Exclusively which can be moderated by an admin and which has a very big capacity compared to Whatsapp

Cons

Ease of Use - It has too many features which makes it compicated for users - USers want a simple dash board which has only chat to direct;y connect rather than navigate through different layers to do simple things

Review Source

VR

Verified Reviewer  
Trainee Marine Engineer  
Shipbuilding  
Used the software for: Less than 6 months

### "Indian Social Media Platform "

June 8, 2022

4.0

Had a good experience using JioChat , will definitely recommend it to my colleagues.

Pros

Easy to use , user friendly interface, Free to use , Consumes less battery, good audio and video quality .

Cons

Sometimes the app crashes itself so the company should work on that

Review Source

VR

Verified Reviewer  
Social media manager  
Education Management  
Used the software for: Less than 6 months

### "messenger with chant and video capability"

June 4, 2022

4.0

Will not recommend to people to use it as it has many bugs and asks for lot of unrelated permission in mobile device

Pros

\- Many good features available to use which are not available in whatsapp and snapchat. - We can create our own channel and people can follow us.

Cons

\- Jio chat has too many bugs which is very irritating - It asks for too many permission which is not good for a messenger platform

Review Source

VR

Verified Reviewer  
Principal Software Development Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Jio Chat Experience"

June 10, 2022

5.0

The overall experience was good . it has some unique features.

Pros

1\. They have lots of channel to get info 2. The stories feature is awesome loved it 3.I can call or video call someone 4. Conference is also great

Cons

1\. It is not much popular , so much friends and family using it 2. Need to improve the Ui

Review Source

CG

Chaitanya G.  
Associate software test engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Jio chat"

February 28, 2023

4.0

This app is good but not good as it's competitors.

Pros

We can easily contact with the care and very easy to use. This app is inexpensive compared to other apps.

Cons

This app need to work on bugs and on the website too.

Review Source

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