# HotWax Commerce Omnichannel Order Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HotWax Commerce Omnichannel Order Management Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/238389/Omnichannel-Order-Management-Solution/pricing

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 HotWax Commerce Omnichannel Order Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

HotWax Commerce Omnichannel Order Management

## What is HotWax Commerce Omnichannel Order Management?

HotWax Commerce is a cloud-based Omnichannel Order Management system that helps retailers to sell more and deliver fast by implementing omnichannel solutions such as Same-Day Buy Online Pick Up In Store (BOPIS), Buy Online Return In Store (BORIS), Ship From Store, and Pre-Orders.

## What is HotWax Commerce Omnichannel Order Management used for?

[Distribution](https://www.capterra.com/distribution-software/)[Order Management](https://www.capterra.com/order-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HotWax Commerce Omnichannel Order Management

0.0

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (1,082)

Value For Money

0.0 (0)

Value For Money

3.8 (844)

Customer Service

0.0 (0)

Customer Service

3.8 (1,012)

## HotWax Commerce Omnichannel Order Management alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Highest Rated

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

[4.5 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

[4.5 (157)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

API

Application programming interface that allows for integration with other systems/databases

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Data Import/Export

Import and export data to and from software applications

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Inventory Management

Track and manage inventory levels to maintain proper supply

HotWax Commerce Omnichannel Order Management 25 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

Import and export data to and from software applications

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Set up routing rules that connect sales channels with warehouses to minimize order processing time

Track orders throughout the fulfillment process

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Generate or print labels that contain shipping information for packages

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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