# Voxology Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Voxology Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/238423/Voxology

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# 

 Voxology Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Voxology

## What is Voxology?

Voxology is a communications platform that provides dependable communications solutions without the headache. Voxology enables cloud-based communications through a Programmable Voice and Messaging API, SIP Trunking (Termination and Origination), a Phone Number Information Lookup API, and a large inventory of Toll-Free and Local Phone Numbers featuring voice, SMS, MMS, and cnam capabilities. Additional offerings include SIP Registration, Call Recording, Conferencing, and Media Streaming.

## What is Voxology used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Voxology

0.0

VS.

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (965)

Value For Money

0.0 (0)

Value For Money

4.2 (788)

Customer Service

0.0 (0)

Customer Service

4.0 (760)

## Voxology alternatives

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Voxology

Overview

### What company size and specific industries is Voxology built for?

Voxology is designed for businesses of all sizes that need voice, messaging, and other communications services. It fits organizations seeking dependable support, integration guidance, and tailored assistance, rather than a specific industry, making it suitable for companies across sectors with communications needs.

Features and Usability

### What are the key features of Voxology?

Voxology offers VoIP and SIP trunking with call routing, call queues, automatic call distribution, and IVR for call handling. It also includes call recording, transcription, reporting and analytics, real-time monitoring, SMS messaging, chat/messaging, fax management, and third-party integrations for multi-channel communication.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Voxology integrate with?

Voxology integrates with Amazon S3, Amazon Simple Notification Service (SNS), Google Cloud, and IBM Watson Text to Speech. These catalog integrations cover cloud storage, messaging, and speech services, giving Voxology connections to major infrastructure and voice technology platforms used in application and communications workflows.

Getting Started and Support

### What training and onboarding options does Voxology offer?

Voxology provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and feature lookup.

Getting Started and Support

### What customer support options does Voxology offer?

Voxology provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support quality, response times, or helpfulness, so the support experience cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audio/Video Conferencing

Audio/Video Conferencing

Voxology 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audio/Video Conferencing

Distribute/route/connect calls

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Voice conversion to text

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Move files across different systems or networks

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Record the audio of phone conversations for quality assurance purposes

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Place/receive calls through voice over IP connection

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## Pricing

### Starting price

Free trial available

## Integrations

[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[

Amazon Simple Notification Service (SNS)](https://www.capterra.com/p/234274/Amazon-Simple-Notification-Service-SNS/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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