--- title: "HERO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HERO Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/238470/Hero-Software/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # HERO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HERO Software ## What is HERO Software? HERO Software is a cloud-based software with mobile app for craftsmen and service professionals. It connects people, applications, and devices through a unified platform to help companies build quality projects and offer quality service to homeowners. HERO Software lets businesses manage their sales, projects, marketing, and back office through one easy-to-use SaaS solution. ## What is HERO Software used for? [Handyman](https://www.capterra.com/handyman-software/)[Project Management](https://www.capterra.com/project-management-software/)[HVAC](https://www.capterra.com/hvac-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Starting price €109 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HERO Software?[Manage this product listing](https://www.g2.com/products/hero-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HERO Software 4.4 (27) VS. [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €109 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.5 (6,074) Value For Money 4.2 (26) Value For Money 4.3 (4,691) Customer Service 4.5 (27) Customer Service 4.4 (4,484) ## HERO Software alternatives [4.4 (3,042)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,562)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (500)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (2,677)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/238470/Hero-Software/alternatives/) ## FAQs about HERO Software Overview ### Which roles and teams benefit most from HERO Software? HERO Software is most used by tradespeople, field service teams, and small business owners who need to manage jobs from quote to invoice. Project and operations managers use it to coordinate schedules, teams, and documentation, while executives rely on it for workflow visibility, customer management, and smoother day-to-day operations. Answer based on 27 reviews Overview ### What company size and industries is HERO Software built for? HERO Software is built mainly for small craft and field service businesses, with 89% of reviewers from small businesses and 48% from construction. It serves HVAC, plumbing, roofing, and electrical companies, and also appears in renewables and environment and furniture, each representing 7% of reviewers. Answer based on 27 reviews Features and Usability ### What are the key features of HERO Software? HERO Software offers job scheduling, work order management, and rescheduling, plus project planning tools such as Gantt/timeline view, task management, and progress tracking. It also includes estimating, quotes/estimates, billing and invoicing, time tracking, and inventory management, along with CRM, document management, and reporting/analytics. Integrations ### Which third-party tools and platforms does HERO Software integrate with? HERO Software integrates with 2 third-party tools, including lexoffice and Make. Its cataloged connections focus on accounting and automation, with lexoffice listed by both the catalog and reviewer mention. These integrations support data exchange with external business systems and help connect HERO Software to adjacent workflow tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does HERO Software offer? HERO Software provides in person training, live online sessions, webinars, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover topics in a group format, and videos offer self-paced reference material. Answer based on 1 reviews Getting Started and Support ### What customer support options does HERO Software offer? HERO Software provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Reviewers describe support as generally helpful and effective, with issues often resolved quickly, though some users say response times could be more efficient. The support experience appears solid, even if not always fast. Answer based on 3 reviews User interface ### Is HERO Software easy to use? HERO Software keeps daily work easy to follow with a clear interface, simple navigation, and practical project views. Small trade businesses often find it intuitive for scheduling, quotes, time tracking, and task management, though some teams want more flexibility for complex workflows, deeper reporting, and a smoother mobile app experience. Answer based on 10 reviews ## Features AI summary Based on 29,194 Project Management reviews Capterra data shows that buyers of Project Management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) HERO Software includes **Project Time Tracking** and **Project Time Tracking**, giving teams a way to monitor hours spent across projects and keep work tied to time-based reporting. However, it does not offer **Deadline Management**. Instead, it provides other features that reviewers also rate as important, such as **Time Tracking** (**57%**) and **Time Tracking** (**57%**), helping businesses keep visibility into work hours, improve billing accuracy, and manage project effort more effectively. Time Tracking 3.6 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Scheduling 4.5 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.5 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Management 4.8 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Customer Database 4.3 (11) 36.36% of 11 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. HERO Software 99 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Operations: Facilitates the efficient and centralized management of earthworks business operations. - CAD Tools: Computer aided design to create precision drawings or technical illustrations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial: Specialized for organizations who focus on commercial projects and processes - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electrical Estimating: Estimating software designed for electrical businesses - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Field Service Management: Manages and dispatches work orders, allocates assets and resources, manages contractors, and schedule jobs - For HVAC Companies: Software designed specifically for HVAC companies - For Plumbing Industry: Serving plumbing industry professionals - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - HVAC Estimating: Estimating software designed for HVAC businesses - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Material Ordering: Generate and send material orders from estimates directly to suppliers - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Photo Capture: Capture photos for any type of use case - Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly. - Plumbing Estimating: Estimating software designed for plumbing companies - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Accounting: Manage and track financials on a project-to-project basis - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Rescheduling: Manage the rescheduling of appointments - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Takeoff: Measure digital plans to calculate labor and materials needed - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Views: Create customized project views for internal and external purposes (eg: for customers). - Visual Assemblies: Displays a graphical view of a build assembly to visualize which portion of the project you're estimating - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (27) 4.2 Based on 27 reviews ## Pricing Value for money 4.2 (26) Free Trial [View pricing plan details](https://www.capterra.com/p/238470/Hero-Software/pricing/) HERO OS €109.00 Per User,Per Month HERO OS Plus €289.00 Per User,Per Month HERO Select €59.00 Per User,Per Month Value for money 4.2 (26) 4.2 Based on 26 reviews ## Integrations [ Make](https://www.capterra.com/p/154278/Integromat/)[ lexoffice](https://www.capterra.com/p/182953/lexoffice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (27) 4.5 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 27 reviews Filter by rating 5(17) 4(7) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent Sadaf Yusuf M. HOD Education Management ### "Effortless Trade Project Coordination" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 6, 2026 It provides a reliable, highly organized structure for small trades and construction crews. It keeps field teams perfectly synced. Pros Instantly displays real-time team coordination and project milestones. Centralizes day-to-day administrative tasks, saving massive office time. Cons Lacks advanced layout customization and deep analytics tools. Certain specialized project features carry a minor learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bhawna D. Tech support Computer Software ### "Hero software review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 10, 2026 Overall, HERO Software provides a solid and convenient experience for managing work and keeping projects organized. It is easy to navigate and offers useful tools for improving productivity. Pros HERO Software has a clean, user-friendly interface and makes it easy to manage tasks, projects, and workflows in one place. The platform is well organized and helps improve efficiency. Cons Some features can take time to learn, and certain customization options could be more flexible. Other than that it’s great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Meenu R. PTM Medical Devices ### "Must try Hero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 Seriously my overall experience is very good with this.as its name describes it’s like itself a HERO. Everyone should try this once will love it. Pros This very good software for centralized employee information in one system.its is very good for tracking time and attendance.its very good for managing payroll integration to reduce manual work. Cons I don’t find anything I don’t like about it.its very very good and make our life easy and we no need to do manual work.so everyone should try this app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Data Analyst Information Technology and Services ### "User-Friendly Tool for Day-to-Day Project Management with Some Limitations in Advanced Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2026 Overall, my experience with HERO Software has been positive. It is easy to use and helps streamline project and task management effectively. While it covers day-to-day operational needs well, there are some limitations in advanced customization and reporting for more complex use cases. Pros HERO Software is very intuitive and easy to use, which makes it simple to manage projects and daily tasks efficiently. It also provides a good overview of workflows and helps improve team coordination. Cons Some limitations include a lack of advanced customization options and reporting depth. It can also feel less flexible when handling more complex workflows or scaling to larger project needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Georg W. Operations Manager Renewables & Environment ### "Solide Basis, aber in der Anwendung oft frustrierend" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 18, 2025 Die Software deckt grundlegende Anforderungen ab, ist aber in einigen zentralen Bereichen zu unflexibel und träge für wachsende oder komplexere Handwerksbetriebe. Mit gezielten Verbesserungen könnte sie deutlich praktikabler werden. Pros Die Oberfläche ist grundsätzlich übersichtlich gestaltet und für kleinere Betriebe gut geeignet. Die grundlegenden Funktionen wie Zeiterfassung und Angebotsübersicht sind solide umgesetzt. Cons Die Angebotsmaske ist leider wenig flexibel – individuelle Anpassungen oder komplexere Positionen lassen sich nur schwer umsetzen. Subunternehmen kann ich nicht direkt einplanen, was für unseren Ablauf essenziell wäre. Zudem ist das Erstellen von To-Dos extrem mühsam und wenig intuitiv. Reasons for choosing HERO Software Hat den umfassendsten eindruck gemacht.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2025 Hallo Georg, vielen Dank für Ihr ehrliches Feedback. Wir freuen uns, dass HERO Ihre grundlegenden Anforderungen erfüllt. Gleichzeitig nehmen wir Ihre Kritik zur Flexibilität und Performance sehr ernst und sind für konkrete Verbesserungsvorschläge unter support@hero-software.de für Sie erreichbar. Wir arbeiten stets daran, die Software mit dem ehrlichen Feedback unserer Kunden noch weiter zu optimieren. Beste Grüße Ihr HERO Team Om Prakash P. Civil Engineer Construction ### "Efficient Project Management with a Steep Learning Curve: HERO Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2025 Overall, HERO Software is efficient and reliable, though it has a slight learning curve at the start. Pros HERO Software offers a clear interface, strong project management tools, and efficient workflow tracking, making it easy to manage construction projects from planning to execution. Cons Some features feel overly complex at first, and occasional updates can disrupt the usual workflow or cause minor bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Roland S. Anlagenmechaniker SHK Construction ### "Ich bin anspruchsvoll und zufrieden" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 Ich bin so zufrieden das ich mich sogar registriert habe um eine bewertung abzugeben....Das will was heisen Pros Ich kann es auf jedem gerät verwenden ohne irgendetwas installieren zu müssen. Cons Die übersicht beim Angebot/Rechnungen schreiben. Es ist gut genug, könnte aber besser sein. Switched from [Labelwin](https://www.capterra.com/p/214697/Lablelwin/) Label läuft nur auf windows pc´s und mit aufwendiger installation. man braucht auf´m pc ne sql datenbank usw.... Alternatives considered [PDS Vista](https://www.capterra.com/p/46051/Vista-HRMS/) Reasons for choosing HERO Software cloudbasierte lösung https://pds.de/impressum Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS RYAN S. OPERATION SPECIALIST Computer Hardware ### "Product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2025 my overall experience is nice I really can appreciate the app Pros this is a great software program and it has many functions Cons i do not like how the information is presented on website Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Alexander N. Handwerker Construction ### "Umfassende Lösung mit hervorragender Benutzerfreundlichkeit" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 31, 2023 HERO Software bietet eine umfassende Lösung für Handwerksbetriebe mit einer intuitiven Benutzeroberfläche und einer Vielzahl von Funktionen. Pros Die Benutzerfreundlichkeit und die nahtlose Integration verschiedener Funktionen machen HERO Software zu einer großartigen Lösung für Handwerksbetriebe. Cons Das Preis-Leistungs-Verhältnis könnte besser sein, und einige Funktionen könnten noch weiter verbessert werden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Philipp R. Handwerker Construction ### " Effizient und Benutzerfreundlich" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2023 HERO Software hat sich als ausgezeichnete Lösung erwiesen, einfach zu bedienen und effizient in der Abwicklung von Aufträgen und Angeboten. Pros Die selbsterklärende Benutzeroberfläche, schnelle Suche nach Artikeln und die Möglichkeit zur Preisanalyse sind besonders beeindruckend. Cons Da der Kunde HERO noch nicht vollständig nutzt, gibt es derzeit keine konkreten Mängel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/238470/Hero-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [monday AI Work Platform vs HERO Software](https://www.capterra.com/compare/147657-238470/monday-com-vs-Hero-Software)