# HERO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HERO Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/p/238470/Hero-Software --- # HERO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HERO Software ## What is HERO Software? HERO Software is a cloud-based software with mobile app for craftsmen and service professionals. It connects people, applications, and devices through a unified platform to help companies build quality projects and offer quality service to homeowners. HERO Software lets businesses manage their sales, projects, marketing, and back office through one easy-to-use SaaS solution. ## What is HERO Software used for? [Handyman](https://www.capterra.com/handyman-software/)[Project Management](https://www.capterra.com/project-management-software/)[HVAC](https://www.capterra.com/hvac-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% Starting price €69 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HERO Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hero-software.de/&name=HERO Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HERO Software 4.3 (23) VS. [4.6 (5,724)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €69 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (23) Ease Of Use 4.5 (5,675) Value For Money 4.0 (22) Value For Money 4.3 (4,314) Customer Service 4.4 (23) Customer Service 4.4 (4,117) ## HERO Software alternatives [4.5 (3,482)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (2,203)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/238470/Hero-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.4 (14) 28.57% of 14 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.3 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.8 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Database 4.3 (11) 36.36% of 11 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Work Order Management 4.7 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Quotes/Estimates 4.1 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers HERO Software 92 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Data is backed up automatically to prevent data loss Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Create, manage, and send invoices or bills to customers Computer aided design to create precision drawings or technical illustrations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Specialized for organizations who focus on commercial projects and processes Centralized database of stakeholders and their contact information such as names, address, phone number etc. Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Estimating software designed for electrical businesses Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Software designed specifically for HVAC companies Serving plumbing industry professionals Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Estimating software designed for HVAC businesses Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Track, manage, and standardize customer rates for services performed by technicians Store information about leads or contacts and track, manage and nurture them throughout the sales process Schedule predetermined or ad hoc maintenance services and labor requests Generate and send material orders from estimates directly to suppliers Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Manage and support multiple locations Ability to handle several projects simultaneously Capture photos for any type of use case Estimating software designed for plumbing companies Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Manage the rescheduling of appointments Process of planning, scheduling and executing the optimal and effective use of human capital across projects Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Displays a graphical view of a build assembly to visualize which portion of the project you're estimating Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (23) 4.1 Based on 23 reviews ## Pricing Value for money 4.0 (22) Free Trial [View pricing plan details](https://www.capterra.com/p/238470/Hero-Software/pricing/) HERO Core €69.00 Per User,Per Month HERO Copilot €209.00 Per User,Per Month Value for money 4.0 (22) 4.0 Based on 22 reviews ## Integrations [ Make](https://www.capterra.com/p/154278/Integromat/)[ lexoffice](https://www.capterra.com/p/182953/lexoffice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (23) 4.4 Based on 23 reviews ## User reviews Overall rating 4.3 Based on 23 reviews Filter by rating 5(13) 4(7) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent GW Georg W. Operations Manager Renewables & Environment ### "Solide Basis, aber in der Anwendung oft frustrierend" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 18, 2025 Die Software deckt grundlegende Anforderungen ab, ist aber in einigen zentralen Bereichen zu unflexibel und träge für wachsende oder komplexere Handwerksbetriebe. Mit gezielten Verbesserungen könnte sie deutlich praktikabler werden. Pros Die Oberfläche ist grundsätzlich übersichtlich gestaltet und für kleinere Betriebe gut geeignet. Die grundlegenden Funktionen wie Zeiterfassung und Angebotsübersicht sind solide umgesetzt. Cons Die Angebotsmaske ist leider wenig flexibel – individuelle Anpassungen oder komplexere Positionen lassen sich nur schwer umsetzen. Subunternehmen kann ich nicht direkt einplanen, was für unseren Ablauf essenziell wäre. Zudem ist das Erstellen von To-Dos extrem mühsam und wenig intuitiv. Reasons for choosing HERO Software Hat den umfassendsten eindruck gemacht.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2025 Hallo Georg, vielen Dank für Ihr ehrliches Feedback. Wir freuen uns, dass HERO Ihre grundlegenden Anforderungen erfüllt. Gleichzeitig nehmen wir Ihre Kritik zur Flexibilität und Performance sehr ernst und sind für konkrete Verbesserungsvorschläge unter support@hero-software.de für Sie erreichbar. Wir arbeiten stets daran, die Software mit dem ehrlichen Feedback unserer Kunden noch weiter zu optimieren. Beste Grüße Ihr HERO Team Om Prakash P. Civil Engineer Construction ### "Efficient Project Management with a Steep Learning Curve: HERO Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2025 Overall, HERO Software is efficient and reliable, though it has a slight learning curve at the start. Pros HERO Software offers a clear interface, strong project management tools, and efficient workflow tracking, making it easy to manage construction projects from planning to execution. Cons Some features feel overly complex at first, and occasional updates can disrupt the usual workflow or cause minor bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Roland S. Anlagenmechaniker SHK Construction ### "Ich bin anspruchsvoll und zufrieden" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 Ich bin so zufrieden das ich mich sogar registriert habe um eine bewertung abzugeben....Das will was heisen Pros Ich kann es auf jedem gerät verwenden ohne irgendetwas installieren zu müssen. Cons Die übersicht beim Angebot/Rechnungen schreiben. Es ist gut genug, könnte aber besser sein. Switched from [Labelwin](https://www.capterra.com/p/214697/Lablelwin/) Label läuft nur auf windows pc´s und mit aufwendiger installation. man braucht auf´m pc ne sql datenbank usw.... Alternatives considered [PDS Vista](https://www.capterra.com/p/46051/Vista-HRMS/) Reasons for choosing HERO Software cloudbasierte lösung https://pds.de/impressum Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS RYAN S. OPERATION SPECIALIST Computer Hardware ### "Product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2025 my overall experience is nice I really can appreciate the app Pros this is a great software program and it has many functions Cons i do not like how the information is presented on website Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Alexander N. Handwerker Construction ### "Umfassende Lösung mit hervorragender Benutzerfreundlichkeit" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 31, 2023 HERO Software bietet eine umfassende Lösung für Handwerksbetriebe mit einer intuitiven Benutzeroberfläche und einer Vielzahl von Funktionen. Pros Die Benutzerfreundlichkeit und die nahtlose Integration verschiedener Funktionen machen HERO Software zu einer großartigen Lösung für Handwerksbetriebe. Cons Das Preis-Leistungs-Verhältnis könnte besser sein, und einige Funktionen könnten noch weiter verbessert werden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Philipp R. Handwerker Construction ### " Effizient und Benutzerfreundlich" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2023 HERO Software hat sich als ausgezeichnete Lösung erwiesen, einfach zu bedienen und effizient in der Abwicklung von Aufträgen und Angeboten. Pros Die selbsterklärende Benutzeroberfläche, schnelle Suche nach Artikeln und die Möglichkeit zur Preisanalyse sind besonders beeindruckend. Cons Da der Kunde HERO noch nicht vollständig nutzt, gibt es derzeit keine konkreten Mängel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Thomas B. Handwerker Construction ### "Flexibles und leistungsstarkes Werkzeug für Handwerksbetriebe" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 31, 2023 HERO Software hat unsere Arbeitsabläufe erheblich verbessert und uns dabei geholfen, effizienter zu arbeiten. Pros HERO Software ermöglicht uns einen reibungslosen Workflow und bietet eine breite Palette von Funktionen für Handwerksbetriebe. Cons Der Kundensupport könnte effizienter sein, und die Preise könnten etwas niedriger sein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jannik J. Handwerker Construction ### "Effiziente Lösung mit Raum zur Verbesserung" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 30, 2023 HERO Software ist eine solide Lösung, die unsere Anforderungen erfüllt, aber Raum für Verbesserungen bietet. Pros HERO Software bietet eine nutzerfreundliche Oberfläche, umfangreiche Funktionen und eine mobile App für einfache Verwaltung. Cons Das Preis-Leistungs-Verhältnis könnte besser sein, und einige Funktionen könnten noch weiterentwickelt werden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Edmund W. Handwerker Construction ### "Herausragende Software für betriebliche Effizienz" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 30, 2023 HERO Software hat unsere Erwartungen übertroffen und uns dabei geholfen, unsere Abläufe zu optimieren. Die umfangreichen Funktionen und die soliden Leistungen haben einen positiven Eindruck hinterlassen. Pros Die HERO Software überzeugt durch herausragende Gesamtqualität und eine beeindruckende Palette von Funktionen, die unsere betriebliche Effizienz gesteigert haben. Besonders hilfreich sind die intuitive Benutzeroberfläche und die nahtlose Integration von Terminplanung und Angebotserstellung. Cons In einigen seltenen Fällen gab es kleinere Probleme bei der Benutzerfreundlichkeit, insbesondere bei der mobilen App. Der Preis könnte für kleinere Unternehmen möglicherweise eine Hürde darstellen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sandro G. Handwerker Construction ### ""Effiziente Lösung für betriebliche Abläufe"" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 30, 2023 HERO Software bietet eine solide Lösung für die Verwaltung unserer Abläufe. Während die Benutzerfreundlichkeit einige Anpassungen erfordert, sind die Funktionen und der Kundensupport überzeugend. Die mobile Zugänglichkeit und die Terminplanung sind besonders nützlich. Obwohl der Preis etwas höher ist, rechtfertigt die Leistung den Investitionswert. Pros HERO Software hat unsere betrieblichen Prozesse optimiert, insbesondere in der mobilen Datenerfassung und Terminplanung. Der Kundensupport ist hervorragend und bietet schnelle Hilfe. Cons Die Benutzerfreundlichkeit könnte verbessert werden, und der Preis ist etwas hoch im Vergleich zu einigen Mitbewerbern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/238470/Hero-Software/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)