# TheraPlatform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TheraPlatform Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/238475/TheraPlatform/reviews --- # TheraPlatform Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheraPlatform ## What is TheraPlatform? TheraPlatform is a HIPAA-compliant, all-in-one EMR, telehealth, and practice management solution built for therapists. Trusted by thousands across the U.S., it streamlines clinical and admin workflows so you can focus more on care and less on paperwork. Key features include: • Integrated Telehealth with whiteboard, screen sharing, and apps • Scheduling & calendar management • Customizable note templates + Wiley Treatment Planners • AI Notes – auto-generate and streamline documentation • Paperless intake & consent forms • Outcome measures with auto-scoring/sending • Automated insurance verification • Batch or fully automated claims submission • Auto-pay, invoicing, and client billing • Secure client portal Save time, reduce no-shows, and get paid faster. Try it free for 30 days—no credit card required. ## What is TheraPlatform used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Overall rating Based on 79 user reviews Reviews sentiment Positive 86% Neutral 1% Negative 13% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TheraPlatform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theraplatform.com&name=TheraPlatform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheraPlatform 4.4 (79) VS. [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (79) Ease Of Use 4.4 (821) Value For Money 4.3 (75) Value For Money 4.3 (749) Customer Service 4.2 (76) Customer Service 4.4 (726) ## TheraPlatform alternatives [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/203711/TheraPlatform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.9 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 4.7 (30) 63.33% of 30 reviewers that rated this feature as important or highly important Schedule appointments via a calendar EMR/EHR 4.6 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Create and securely store digital patient records Charting 4.6 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Document Management 4.8 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Electronic Payments 4.6 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services TheraPlatform 100 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Reminders sent via email Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed for the use of occupational therapists Designed specifically for physical therapy practices Must serve psychiatrists/psychiatric practices Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Conduct intake assessments to determine patient health status, medical history, conditions, etc. Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Manage and support multiple locations For practices with multiple providers Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Private client session notes for coaching, therapy, etc. Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create, manage and track all task activities and progression Meet with patients remotely Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters A digital list of items that need to be completed Create treatment plans that document interventions and outcomes to track patient progress Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (79) 4.1 Based on 79 reviews ## Pricing Value for money 4.3 (75) Free Trial [View pricing plan details](https://www.capterra.com/p/203711/TheraPlatform/pricing/) Basic $39.00 Flat Rate,Per Month It includes: - Chat - Compliant Video - Group Session - Unlimited Clients - Unlimited HIPAA Compliant Video - Waiting Room - Scheduling - Documentation - Billing - Unlimited Telehealth Pro $69.00 Flat Rate,Per Month It includes: - 2-Way Screen Sharing - Add-Ons - Billing - Client Portal - Interactive Whiteboard - Resource Sharing With Annotations Resource Library - Scheduling - Session Recording ($0.03 Per Minute) - Therapy Notes - Unlimited Clients - Unlimited HIPAA Compliant Video - Video Sharing - Automated Billing - Insurance Billing - Telehealth Tools Pro Plus $79.00 Flat Rate,Per Month It includes: - 2-Way Screen Sharing - Add-Ons - Billing - Client Portal - Interactive Whiteboard - Resource Sharing With Annotations Resource Library - Scheduling - Session Recording ($0.03 Per Minute) - Therapy Notes - Unlimited Clients - Unlimited HIPAA Compliant Video - Video Sharing - Provider Reports - Interactive Therapy Apps Value for money 4.3 (75) 4.3 Based on 75 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (76) 4.2 Based on 76 reviews ## User reviews Overall rating 4.4 Based on 79 reviews Filter by rating 5(54) 4(14) 3(1) 2(5) 1(5) Mentioned topic Sorted by most recent VG Vanessa G. Licensed therapist Mental Health Care ### "User friendly and simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 26, 2026 Pros It's simple to use and I rarely have any issues with the telehealth feature, which is what I use most often. Clients get automated reminders and can self-schedule, which are very important features to me. Overall it's a good product. Cons Setting up my availability can be a bit tedious, since I might have some changes and if I delete one date of availability, it deletes all future dates as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Karen S. Dyslexia Therapist Primary/Secondary Education ### "Great platform for private practices!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 The tutorials are helpful and relatively quick. I like how there are specific views and guiding documents for different functions of the platform. Pros I love how easy TheraPlatform makes scheduling, communicating with clients, collecting notes and forms, and invoicing. Their secure virtual platform is excellent! Cons The calendar set up takes some getting used to. (It is Monday - Sunday layout versus Sunday to Saturday). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Designer Education Management ### "Streamlined Platform for Telehealth and Practice Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 Overall, my experience with TheraPlatform has been very positive. It has simplified practice management by reducing the need for multiple systems, and it has supported better client engagement through its telehealth tools. While there’s a small learning curve, once you get comfortable, it’s a powerful and efficient solution for therapists looking to streamline their workflow. Pros What I liked most about TheraPlatform is how comprehensive it is—it combines telehealth, scheduling, documentation, and billing all in one place. The video quality for teletherapy sessions is reliable, and the platform is HIPAA-compliant, which gives both providers and clients peace of mind. I also appreciate the interactive tools, such as whiteboards and screen sharing, which make online therapy sessions more engaging. Cons The platform can feel a little overwhelming at first because of the wide range of features. Some areas, like report templates and navigation, could be a bit more intuitive. It may take some time to learn all the functions, especially for providers who are new to digital platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mike A. Owner Food & Beverages ### "TheraPlatform Real review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 8, 2025 TheraPlatform is a strong, cost-effective solution for many solo or small therapy practices, offering: Pros TheraPlatform Is absolutely great for many therapy practices, especially smaller or independent ones, TheraPlatform emerges as a solid, cost-effective choice. It’s particularly strong in telehealth, billing, and offering consolidated tools, with reviewers regularly highlighting its customer support as a standout feature. Cons if you’re managing a larger clinic or need advanced customization, you might want to compare it against alternatives Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Rania A. Bookkeeper Media Production ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 Pros Thera Platform is reliable. It is a great value and their customer service is helpful anytime we need to call in. Cons I dislike the fact that sometimes the reports are hard to pull. The software glitches and needs to be reset. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amin A. Free lancer Program Development ### "All-in-One Platform That Makes Practice Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2025 My overall experience with TheraPlatform has been really positive—it’s convenient having everything in one place, and once I got used to it, it made managing sessions and paperwork so much easier. Great Value for Money with Customizable Features Pros I like that TheraPlatform brings everything together in one place—telehealth, scheduling, documentation, and billing—which makes running sessions and managing my practice much more efficient Cons Overall it’s great, but sometimes it feels a little tricky to navigate at first, and I’ve had the occasional video glitch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kashish G. Product Engineer Computer Software ### "All-in-One Efficient Platform for Therapy Practices." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 Overall, my experience with TheraPlatform has been positive. It streamlines practice management by integrating EHR, telehealth, scheduling, and billing into one platform, making daily tasks more efficient. While there's a small learning curve, the benefits in organization and client management are worth it. Pros I liked that TheraPlatform combines all essential practice management tools-EHR, telehealth, scheduling, and billing-into a single, easy-to-use platform, savingtime and improving efficiency. Cons The limited advanced reporting features and the initial learning curve for customizing templates and settings were the aspects I liked least. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Odukunle A. Mental health staff Health, Wellness and Fitness ### "Good value for money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 25, 2025 I actually thought this was a software with so much hype like some previous ones I had used, but this is different, it’s a niche software that perfectly suits the needs of therapists and has actually gone ahead to think of needs you haven’t envisaged. It is easy to use and actually lets you learn things you didn’t know about. Great job guys. Pros I love the fact that it could take up all the cumbersome part of running my business at a fraction of the cost of delegating it to another company. It is indeed good value for money. Cons I was hoping I can use the platform for another business that I have but it doesn’t just suit perfectly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Emily M. Admin Assistant Mental Health Care ### "Great platform from a patient!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 22, 2025 Pros TheraPlatform is easy to navigate as a patient. I am always able to get into my appointments easily! Cons Sometimes there are bugs when I have therapy, however it could be my own user error. TheraPlatform is always responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Evelin V. Recepcionista Health, Wellness and Fitness ### "TheraPlatform: Balancing Functionality, Usability, and Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2025 Videollamadas estables con herramientas interactivas (pizarra, recursos para terapia, cuestionarios). Gestión de expedientes clínicos, programación de citas y facturación en un solo lugar, e integración con recordatorios automáticos y pagos. Pros TheraPlatform es una solución robusta y completa, ideal para profesionales de salud y clínicas que buscan centralizar teleterapia, gestión de pacientes y facturación en un solo lugar. Cons Puede sentirse “recargado” para quienes solo buscan un sistema de videollamadas simple, además la curva de aprendizaje inicial puede ser moderada. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/203711/TheraPlatform/reviews/) Popular comparisons [Carepatron vs TheraPlatform](https://www.capterra.com/compare/195467-203711/Care-Patron-vs-TheraPlatform)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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