# Page 2 | Trend Micro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Trend Micro the right Cybersecurity solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/238490/Deep-Security-Smart-Check/reviews

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Trend Micro

4.3 (63)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Trend Micro

## Showing most helpful reviews

Showing 26-50 of 63 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Technical Support  
Information Technology and Services  
Used the software for: 2+ years

### "Trend Micro"

November 2, 2018

5.0

Pros

We use this for our computers in work and we have yet to have any issues. The spam protection is some of the best I have seen. I have had issues where some of my applications have been blocked due to them thinking it is malware but their customer support team quickly aided with this.

Cons

When scanning it does slow your PC considerable but this can be schedules for out of hours which ensures this isn't an issue.

Review Source

Saad I.  
T24 Technical Analyst  
Banking  
Used the software for: 6-12 months

### "Protect Your Enterprise Network From Viruses"

July 14, 2021

4.0

Our Bank's Information Security department recently implemented Trend Micro for email communication with external vendors and within the network and the overall experience so far has been a positive one.

Pros

Trend Micro offers a complete integrated environment for detecting malwares and viruses over your enterprise network. Its installed on client side but the beauty of it reporting all malware detections to the web based server component, allows efficient reporting of data through the web console. It provides protection against range of multiple spywares and password deciphering tools.

Cons

There could be a potential of load on the client system during a heavy scanning process.

Review Source

MC

Maor C.  
IT Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "Trend Micro Review"

October 5, 2023

3.0

Pros

Fast, administrator tool looks good and well

Cons

No notification for alerts or malware functionsNot user friendley,

Alternatives considered

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Review Source

Kevin M.  
Manager  
  
Used the software for: 1-2 years

### "Had issues with it staying running and often times would need restarted"

February 1, 2018

3.0

Pros

Blocks spam like it should when it is working, hides in the background so you don't have to worry about it annoying you like McAfee or Norton.

Cons

Would stop working randomly, would need rebooted quite often. After some updates though, it seems like it has been working fine.

Review Source

Kenneth S.  
owner  
  
Used the software for: 6-12 months

### "It's a great cyber security program. Keeps my devices protected"

February 7, 2018

5.0

It has kept my computers and devices free of viruses and problems.

Pros

It does a great job keeping my devices free and clear of viruses, malware, ransomware, or hacking attempts. I also really like that it includes protection for my Android phone for no extra cost.

Cons

The only thing I could think of is it doesn't quite have all the custom features that some of the other antivirus programs have.

Review Source

Paul Henry T.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "All in one endpoint security with XDR capabilities"

June 4, 2024

4.0

Pros

It is a cost-effective solution that has a lot of features and capabilities for its price.

Cons

Nothing I dislike about the product. It is an excellent choice for security of endpoints.

Review Source

Deborah S.  
HR Manager - Learning and Development  
Information Technology and Services  
Used the software for: 2+ years

### "TrendMicro for safety"

June 9, 2021

5.0

Pros

I use TrendMicro in my personal laptop; when I bought my laptop several years ago, the tech gurus recommended it. I have since used it on other devices (bought more licenses). It's easy to use and does exactly what I want it to do.

Cons

The only con is that it's not as well-known as other software, but as long as it does the job, I'm OK with that.

Review Source

CJ

Chris J.  
IT Admin  
Information Technology and Services  
Used the software for: 6-12 months

### "We use Trend Micro (Business Security Services) and it does a pretty good job of securing our networ"

May 10, 2018

4.0

Feels like it does a pretty good job of monitoring our business network without over-taxing system resources.

Pros

Trend Micro was very easy to install on our client computers, both locally & remotely. It doesn't seem to have a lot of overhead that would drain system resources. It is has a good monitoring control panel via a web interface, and was not too expensive when purchasing in bulk for all of our users. A very solid corporate AV.

Cons

It seems like Trend Micro doesn't quite have a finished product yet - but is close. It performs well in monitoring but seems to lack some specific tuning of the scans and functions, like watching for PUP (potentially unwanted programs) installs like some free AV's will even do.

Review Source

VR

Verified Reviewer  
Adjunct Professor E-Discovery  
Higher Education  
Used the software for: Less than 6 months

### "I tried Trend Micro as a potential Internet security solution."

May 1, 2018

3.0

Pros

I have tried a lot of Internet security solutions. I recently decided to switch from the company I had been using for a while and Trend Micro was one of the many companies I tried. I liked most the company's reputation. I had heard of them for years and have seen the product in many stores. Also, they seem to consistently be one of the top rated solutions.

Cons

I personally found that Trend Micro was a little bit slow and that it did not offer all of the features I wanted. Had I not compare it with other products I would likely have found it to be okay. I just ended up finding something that I preferred a little bit more.

Review Source

Fred B.  
Director of Managed Services  
  
Used the software for: 2+ years

### "Average Anti-virus"

March 13, 2018

3.0

Pros

The cost is the best thing about Trend Micro. We have several clients that trust it and the overall quality is pretty good for the money.

Cons

Nothing about Trend Micro is cutting edge in the world of security. It's great for that safety net type of protection but feels dated compared to other offerings in the space.

Review Source

WA

Wakkas A.  
Security Consultant  
Information Services  
Used the software for: 1-2 years

### "Review of Trend Micro"

February 22, 2023

4.0

Pros

Trend Micro Antivirus is a great solution to protect the devices from Known and Unknown Advance Threats. It uses Artificial Intelligence and Machine Learning to protect the devices. Trend Micro don't only depend on the Signature, even it can detect unknown and Zero day attacks.

Cons

If Trend Micro team can improve the GUI then it would be great. Otherwise there is nothing which I don't like.

Review Source

Matt E.  
Network Architect  
Consumer Services  
Used the software for: 6-12 months

### "Great Anti-virus"

June 5, 2018

4.0

Pros

Trend Micro is a great antivirus for money. It has a lot of features and very easy to use. Not to mention it actually catches viruses.

Cons

Canceling service can be a pain, as no one likes to loose customers. They could use better customer service when those times come.

Review Source

EO

Eduardo O.  
Facility Manager  
  
Used the software for: 2+ years

### "Great antivirus!"

April 19, 2018

5.0

Pros

The ease of use. Quick installation. I like the fact you can install in up to 5 machines! Give you the option to install in your mobile device as well! Would recommend to friends and family!

Cons

Takes a while to scan... I had to manually update a few times. The full scan option takes way too long.. wish it was a bit faster.

Review Source

TW

Tina W.  
Admin Assistant  
Executive Office  
Used the software for: 2+ years

### "Simply the best security solution out there"

October 6, 2018

5.0

Pros

I have been using Trend Micro products to protect my PC, MAC, cell phone, tablets for years. Very easy to use. They've never let me down. Never gotten any viruses or had any issues. They keep all my devices safe for a reasonable price.

Cons

No issues at all, it always works excellent.

Review Source

BK

Berke K.  
Operations Coordinator  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Our server and mailing accounts are safe"

April 17, 2021

4.0

Pros

We are using trend micro for our server and email security. it consistently blocks the risky mails and gives us report on regular basis. We can choose to release or block that email manually.

Cons

We are very satisfied with trend micro services and habe nothing negative about it.

Review Source

Orlando M.  
Contabilista  
  
Used the software for: 6-12 months

### "Comfortable and Excellent Antivirus"

July 13, 2018

5.0

Protection of my laptop and desktop PC from malware, trojans, worms and variants. In some cases I have blocked pages so that my minor children do not enter unwanted pages or suitable for their age

Pros

Trend Micro is highly effective in protecting against threats from Trojans, worms and their variants, spyware, malware, and against phishing; offers a real protection. It is handled without difficulty thanks to a simple presentation

Cons

The problem for the Spanish-speaking user may be that this Antivirus is only available in English. In some cases, it detects as a threat to secure software

Review Source

KW

Kate W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great internet security software"

December 7, 2018

5.0

Good value for money, can choose from a varied number of items you want protected. Can also protect your phones as well as your computers. Easy to use and set up. User friendly.

Pros

Great at protecting my PC as I have never had any issues

Cons

I have not come across anything that I don't like about this software!

Review Source

Ilia T.  
Business Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "End user review of Trend Micro"

October 7, 2021

5.0

Pros

I am commenting on this antivirus as an end user. From my experience in installing and using this software is that it was super easy to do. I don't know how good it is compared to other anti virus products out there however along with it being user friendly I feel like it's super light weight on my PC and while I do notice the scans sometimes it doesn't interfere with other processes and only reminds me that my end point is protected.

Cons

I don't really notice anything that I don't like about it. I guess it's a good thing that it hasn't really been put to the test!

Review Source

SR

Sandeep R.  
Quality Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Underrated anti virus tool that has plethora of features"

April 29, 2021

4.0

Trend micro is must required tool to keep systems clean and run smoothly. Its perfect in many ways. Despite its flaws, trend micro is the best in market.

Pros

Trend micro is easy to install and has many features that helps systems be safe and secure. It is fast, secure and reliable. It has lots of features that protects the system from any kind of malware or threats. It scans the system regularly without any interference to the user. We can schedule the scan and it doesn't seem to miss.

Cons

Updates are not regular. It gets updated once in a very long time. No support for browsers. UI is bit outdated.

Review Source

SD

Sandipan D.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Fast and easy to use but needs improvement "

July 15, 2021

4.0

Overall, its a good software for personal use as you donot have very sensitive data on your laptop always, but professionaly , you need more for your security.

Pros

First of all, it does not eat up RAM like some other softwares and also virus detection is almost good always. Its easy to use and also you need less interaction with the software.

Cons

The major is that, it does not have a huge virus detection as Norton. Secondly, the reporting is not upto the mark, it misses many details. It says N/A on all categories.

Review Source

BW

Bruce W.  
BC Mgr  
Retail  
Used the software for: 2+ years

### "Outstanding"

October 12, 2018

5.0

Pros

One of the few security apps that I have felt that I have gotten my money's worth

Cons

Haven't found one yet. Did lots of research on the product and am very happy.

Review Source

eW

elaine W.  
freelance writer  
Writing and Editing  
Used the software for: 1-2 years

### "Good protection"

June 7, 2021

5.0

TrendMicro is reasonably priced and keeps me informed about threats to my PC. I like that I can use it on multiple devices.

Pros

It automatically scans my computer for viruses and other problems.

Cons

The notifications are a bit redundant and too frequent. However, it's reassuring that it is always on the lookout for issues.

Review Source

Chase S.  
IT Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "DETECTS ALMOST ANYTHING. "

December 5, 2019

5.0

Pretty awesome piece of software. Detects anything I threw at it.

Pros

Trend Micro is pretty awesome at picking up almost everything our IT team has thrown at it. I've tried to throw about 30 different ransomware software pieces at it and it detected all of them.

Cons

The biggest con is their AWFUL pricing model and catalog. Their catalog is way to huge and it confuses administrators and sysadmins.

Review Source

JK

Jay K.  
Director of Youth Ministry  
Religious Institutions  
Used the software for: 1-2 years

### "Trend Micro review"

September 26, 2018

4.0

It is keep me protected and I enjoy that.

Pros

I personally like the spam protection, I love that it sends me an email asking if I approve a sender or an email.

Cons

I think that at times it can feel a bit archaic, But I do not feel that it is a bad thing either

Review Source

Fabiana P.  
Graphic Designer  
  
Used the software for: 6-12 months

### "is the best security software"

June 26, 2018

5.0

With Trend Micro I can have more security. It has a lot of help on any PC to detect and scan.

Pros

100% recommended, without a doubt it is the best security software. When finishing the configuration it is very easy to use it.

Cons

I wish the configuration did not take so long, for the rest I have no complaints about this software.

Review Source

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