# Trend Micro Deep Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trend Micro Deep Security the right Cloud Security solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/238491/XGen/reviews

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Trend Micro Deep Security

4.4 (24)

[View alternatives](https://www.capterra.com/p/238491/XGen/alternatives/)

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Last updated December 14th, 2025

# Reviews of Trend Micro Deep Security

Ease of use

4.3

Customer Service

4.1

## Pros and Cons in Reviews

JE

Jhon E

Network and Security EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“On the other hand, the possibility to protect our Linux systems with a wide variety of components (protection for Web servers, file systems, Logs, ETC) has been of great help to us in the administration and protection of our systems.“

July 6, 2021

Lasantha T

Manager Financial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Deep security can cater small, medium and large scale enterprises with its centrally managed simple and easily manageable console. “

September 26, 2020

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sarah M.  
Software Engineer  
Information Services  
Used the software for: 1-2 years

### "Excellent protection platform"

September 15, 2019

4.0

As far as I am concerned with this product I would always encourage it team because of providing me a great opportunity to secure my platform. I really like the way in which it integrates with different useful applications that I use on daily basis.

Pros

I chose this program because it provides advanced level services for protecting our systems. Anti-hacking ability of this product is wonderful, so nobody can hack my system that is a huge help for me. So, it’s a good intuitive for all in terms of having a secure environment in their workplace.

Cons

It does nothing bad even this product doesn’t allow me to download any virus containing website or application into my system because it always notifies me before any downloading procedures.

Review Source

SV

Sebnem V.  
Senior Security Specialist  
Financial Services  
Used the software for: 2+ years

### "Advanced “Deep Security”"

March 10, 2020

5.0

We protect and secure our all physical, virtual and cloud systems against virus, malware, spam etc. with Trend Micro Deep Security. Also ease of use is the best feature.

Pros

We implemented and integrated Deep Security easily. Our administrators like the ease of use. The product compatible with all server types, so we don’t need to separate licensing models. Other Trend Micro products are easy to use with central management. Trend Micro Deep Security provides real-time, high-performance scanning, so we can be protected against attacks instantly and also scanning is fast.

Cons

There is no major disadvantage of this product. May be we can say that reporting module can be improved. Also price of product is higher than other products.

Alternatives considered

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

Reason for choosing Trend Micro Deep Security

We compare all the products with small PoC. We chose Trend Micro because it has a lot of best features than others.

Review Source

VR

Verified Reviewer  
Manager  
Financial Services  
Used the software for: 2+ years

### "Next Generation deep security solution"

September 26, 2020

3.0

It provides layers of defence covering virtual and cloud environments. Good and stable solution. Deep security can cater small, medium and large scale enterprises with its centrally managed simple and easily manageable console. Administrative workload is less once deployed properly. Simple dashboards make it easy to monitor the network and it provides total visibility over the network. Less cpu and memory consumption makes computers less stressed during real time and on demand scan.

Pros

Antivirus is stable and has a better alerting mechanism. Dashboards are simple. Virtual patching is an advanced option which cannot be seen in most solutions. It can apply security controls automatically to protect from zero day vulnerabilities. Less cpu and memory consumption.

Cons

Not satisfied with the support level they are providing. Also antivirus signatures are poor and didn’t detect most of the malwares. Dashboards are not comprehensive and need to improve. Reports also have very limited options and need to improve reporting.

Review Source

KR

Kiran R.  
Vulnerability Assessor  
Computer & Network Security  
Used the software for: 1-2 years

### "Comprehensive Review of Trend Micro Deep Security"

February 8, 2025

5.0

Pros

I like most about Automated security management that has automated patching, policy based protection and virtual patching. The centralized management provides single dashboard for managing security policies across our organisation. Threat intel is very strong by Trend Micro, as they fetch from global trend micro network and helpful in defensive against new threats.

Cons

It is a bit complex to configure some settings at initial and policies. Nothing apart from that at this point.

Review Source

IM

Ilario M.  
ICT Infrastructure Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "A good tool for old systems"

February 16, 2025

4.0

Good tool for old operating systems, offer less integration and capabilities compared to ApexOne, but good enough to use in legacy systems.

Pros

Solid engine for security risks, low maintenance activities

Cons

Few integration with other TrendMicro products

Review Source

VR

Verified Reviewer  
Cyber security manager  
Banking  
Used the software for: 2+ years

### "Trend micro deep security"

October 7, 2021

5.0

Pros

We provide Trend micro deep security product with antivirus and ids security features of our virtual machines on vmware, our virtualization product, without installing on the virtual machine. In addition, it is a useful product that can be used in advanced features such as firewall and waf.

Cons

I had a problem with the vmware infrastructure once while using the product, we continue to use the vendor by solving the issue.

Review Source

VR

Verified Reviewer  
Environmental Field Technician  
Oil & Energy  
Used the software for: 2+ years

### "Computer Security"

June 5, 2019

5.0

Pros

Been using Trend micro for 10 plus years. Has come a long way in keeping the user updated about security measures being taken to keep your data and files safe and secure.

Cons

Not much negative to say about something protecting your software and hardware from malware

Review Source

VR

Verified Reviewer  
IT Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Complete protection that takes care of everything for us"

August 6, 2018

4.0

Pros

It can accurately detect, prevent or remove any spam, malware or virus to ensure that our physical, virtual, and cloud systems are well-protected and secure at all times. It scans every hard disc and usb drive and sends you a report every month. Many outbreaks and problems have been averted because of this software, so it gives us a huge relief to have it. It’s so easy to use that our system administrator just had to set it and forget it and it took care of the rest. Update rollouts and monitoring can be done in a single dashboard, so it’s very convenient.

Cons

Full-system scans can take a considerable amount of time and can slow down the machine a lot. However, it is optional and the administrator can just schedule it when the systems are not in use.

Review Source

VR

Verified Reviewer  
Senior System Engineer  
Banking  
Used the software for: 2+ years

### "Good security"

May 9, 2019

5.0

Pros

Trend micro is one of the best security software I've ever used. it is both secure and protects computers from running.

Cons

I did not have a bad experience about the application.

Review Source

VR

Verified Reviewer  
MIS Manager  
Telecommunications  
Used the software for: 2+ years

### "Security solution for ESX environment"

December 13, 2018

4.0

Pros

everything control at console end. no end user involvement required

Cons

poor help desk support. can take a few days to respond for a simple issue.

Review Source

JE

Jhon E.  
Network and Security Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Very useful and easy to manage"

July 6, 2021

5.0

Overall the experience has been very good: very good attention in terms of technical support and commercial issues. We had the on-premises version and now we are moving to the cloud. In both cases the deployment of the product was simple and with very good support from the seller. We feel very comfortable with the purchase of the product as it meets the needs for which we acquired it (virtual patches for legacy systems and security reinforcements).

Pros

It is very interesting and useful for us to be able to protect our legacy operating systems through a "virtual patch". In other words, we really liked the possibility of protecting the system without the need to physically install a Windows update. On the other hand, the possibility to protect our Linux systems with a wide variety of components (protection for Web servers, file systems, Logs, ETC) has been of great help to us in the administration and protection of our systems.

Cons

They can improve in the documentation of each component that the product has. For example, provide more information to decide whether or not to enable a feature (or how to optimize it).

Review Source

BF

Bruce F.  
IT Admin  
Education Management  
Used the software for: 2+ years

### "Good AV tool with some bonuses"

December 20, 2019

4.0

It was good and can not really complain about it all as it did its job.

Pros

It was a low profile and very good av tool. Never had a problem installing or deploying it to users. The active scanning did not add much overhead to the system. Had a bonus MDM solution included.

Cons

The management system had a dated interface and very few software updates other than virus definitions.

Review Source

PB

Pavan B.  
Assistant System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Best AV for use"

March 8, 2023

4.0

Pros

we are using Trend Micro Deep Security since last 2 year.it is easy to use and it console is helpful to all thing in on screen.

Cons

Easy to use and found required Trend Micro Deep Security Agent smoothly.

Review Source

Catherine B.  
Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent deep security solution"

August 26, 2019

4.0

It is an excellent product that provides user friendly services. I like the way it works and keep secure our company.

Pros

Trend Micro Deep Security is a valuable application to ensure server condition in this logical universe of innovation helps the organization's systems and devices from un-expected malware and spyware.

Cons

The customer support system of this application is a little bit weaker and response level is not that much good enough to solve my issues.

Review Source

Aaron H.  
Administrator  
Education Management  
Used the software for: Less than 6 months

### "Great Security Software"

July 28, 2019

5.0

Trend Micro is trusted to keep our computers safe in a dangerous online world. Each computer has Trend Micro on it and we feel very comfortable with it.

Pros

Trend Micro was very easy to install. The staff was very supportive as was the help found on the website. I will definitely keep using Trend Micro.

Cons

The only con that I had was that the packaging was a little confusing. I purchased the software from a retail store and found the packaging to be difficult. Not bad though!

Reason for choosing Trend Micro Deep Security

Trend Micro was very recommended and I have not been disappointed.

Review Source

AK

ANIL K.  
Jr software engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Protect your software with apex"

April 27, 2020

3.0

Automatic scanning really helps me a lot, easy to find, and virus in newly plugged drives and scan website too.

Pros

Easy to scan the overall system and applications. easy to keep track of the system by seeing logs. automatic scanning option

Cons

Nothing as of now, It has been a really a good experience in using Trend Micro Deep Security to secure my system.

Review Source

AL

Alexandre L.  
IT  
Information Technology and Services  
Used the software for: 2+ years

### "Trend Micro Review"

August 15, 2019

4.0

Pros

Fast, Easy to use, a lot of options for searching. reliable.

Cons

can't detect OfficeScan for Desktop in a seperated view.

Review Source

AD

Aykan D.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Virtual Machine Security"

March 15, 2019

5.0

Pros

virtual patching HIPS very good properties and excellent experience.

Cons

no more least about this software, all is well.

Review Source

Chase S.  
IT Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "LOVE IT!"

May 6, 2020

4.0

Honestly, Trend Micro works with you day by day if they need to. Best AV out there.

Pros

One of the best thing about these guys at Trend Mirco is they stay innovating. They have an advance AI learning cloud that looks at each file and scans it. Really robust.

Cons

There can be a lot of false positives at time when you use installers that use x-copy. However, it doesn't completely delete it, it isolates it in it's own container.

Review Source

VR

Verified Reviewer  
Analyst  
Oil & Energy  
Used the software for: Less than 6 months

### "Protection for VMware"

May 5, 2019

5.0

Pros

We use Trend Micro Deep Security in our data center to protect virtual environments. The Trend Micro solution integrated very well into our environment. The system is very efficient.

Cons

Trend Micro Deep Security is very difficult to use even for experienced IT engineers. The documentation needs improvement.

Review Source

SD

Sahm D.  
ITM  
Hospitality  
Used the software for: 1-2 years

### "Trend Micro Deep Security"

October 11, 2020

5.0

Pros

Good Antivirus detection product. I like the alerting capabilities.

Cons

The policy management is little bit difficult.

Review Source

SF

Sharifah F.  
Student  
Education Management  
Used the software for: 6-12 months

### "Worked good for my computer"

February 27, 2021

4.0

Pros

This app is very easy to use and it has some pretty useful features too. It is also not very expensive and quite affordable too.

Cons

What I dislike about this software is it lags my laptop like crazy. It also runs deep antivirus scan but very very slow.

Review Source

JD

Julia D.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "top-notch anti-virus offering machine learning feature"

October 29, 2019

5.0

Innovative solution offers top-notch antivirus and antimalware protection, highly recommended as it detects all fresh malware.

Pros

Offers comprehensive anti-malware protection with high reliability when used for surfing online or playing games. It is basically a powerful engine that stands to detect both known and newly created cyber threats, including sophisticated forms of malware.

Cons

Although it is a powerful tool and does it job it has a high impact on the system and is resource consuming.

Review Source

RI

Richard I.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Security trouble solution "

December 22, 2021

5.0

Pros

Ease of use , automated scans , settings and options.

Cons

It wasn’t free , not really a complaint.

Review Source

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