# 2 Step Reviews Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 2 Step Reviews Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/238517/2-Step-Reviews/alternatives --- # 2 Step Reviews Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 2 Step Reviews ## What is 2 Step Reviews? A review capture platform that helps businesses capture, manage, and share reviews on a unified interface. Main features and benefits: - Automated review request reminders - Real-time alerts for 1, 2, and 3-Star Reviews - Auto-responses to 4 and 5-Star Reviews - Local competitor analysis - Team leaderboard - Dedicated Customer Success Manager - An easy to use app and web dashboard - Social media review sharing - Facebook - Twitter - LinkedIn ## What is 2 Step Reviews used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 2 Step Reviews?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://2stepreviews.com&name=2 Step Reviews) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 2 Step Reviews 5.0 (3) VS. [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.9 (1,201) Value For Money 5.0 (3) Value For Money 4.8 (832) Customer Service 5.0 (3) Customer Service 5.0 (837) ## 2 Step Reviews alternatives [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month [4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Response Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Notification 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Notifies a business when a review is left Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data SMS Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities 2 Step Reviews 19 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assembly of graphs and charts for visualizing and tracking statistics/metrics Observe and track the demand, usage, progress or quality of a system, product, or user Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/) ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BB Brody B. Project manager Construction ### "Fantastic using for your company’s reviews " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2022 Pros How simple it is to leave a review, and show to potential customers Cons I don’t have any complaints, it’s a great software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT allison t. office Director Public Safety ### "2 Step Reviews - Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2021 This company is amazing always there when i have a question and has helped Grow my business beyond my expectations . Pros So Easy to use and keeps us on point love it. Cons nothing not to like super easy to use totally transparent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA David A. Desktop support Banking ### "2 Step Reviews gets reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2021 They are fast to respond when we reach out to them. Onboarding and implementation were very easy. Pros The ease of use. The app and the web version are very easy to use and understand Cons Everything looks good here. Noting to add. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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