# ServiceMate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServiceMate Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more. Source: https://www.capterra.com/p/238530/ServiceMate --- # ServiceMate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceMate ## What is ServiceMate? ServiceMate is the new job management system specifically designed for domestic Appliance Engineers. Not only managing staff and all aspects of your business, ServiceMate is capable of generating reports, invoices and quotes with the click of a button while keeping all your business admin information in one place such as Parts, customer details, audit logs and much more. ## What is ServiceMate used for? [Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £59 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://about.servicemate.app&name=ServiceMate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceMate 3.0 (1) VS. [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price £59 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.7 (9,240) Value For Money 2.0 (1) Value For Money 4.5 (6,911) Customer Service 3.0 (1) Customer Service 4.6 (6,208) ## ServiceMate alternatives [4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Scheduling 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Real-Time Notifications 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-Time Reporting 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics Skills Tracking 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee skills, competencies, training & qualifications Vacation/Leave Tracking 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time Workflow Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks ServiceMate 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Track and manage schedules and meetings via an integrated calendar Alter the layout and content of reports Import and export data to and from software applications Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Predict labor requirements based on past and present data/trends Organize and manage the accomplishments and development of employees or performance of applications or systems Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Track and manage sick leave time Track employee skills, competencies, training & qualifications Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Free Trial Basic £59.00 Flat Rate,Per Month Value for money 2.0 (1) 2.0 Based on 1 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DM Daniel M. Owner Building Materials ### "Servicemate review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 July 14, 2025 My experience with ServiceM8 has been largely positive, especially for a small service-based business. It’s incredibly user-friendly, with a clean and intuitive interface that made it easy to get started. The mobile app is particularly strong on iOS — it allowed our field staff to quote, schedule, and invoice jobs directly from their phones, which really improved our workflow and customer response times. The automation features, like reminders and follow-ups, reduced a lot of the manual admin work and helped us look more professional to clients. Online booking, live job tracking, and job histories made our day-to-day operations smoother and more transparent. However, there were some limitations. The reporting tools are fairly basic, and we had to use a few paid add-ons to unlock features that felt like they should be standard — like recurring jobs and advanced forms. Also, the Android app is very limited, which made it hard for teams using mixed devices. Pros Easy-to-Use Interface, Powerful Job Scheduling & Dispatching, Mobile-First Design, Automation & Workflows. Cons Limited Android App Functionality, Basic Scheduling Features, Dependence on Add‑Ons and Reporting & Customization are Limited. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/) [SortScape](https://www.capterra.com/p/147236/SortScape/) Reasons for choosing ServiceMate Was doing a trail between different applications Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)