# Page 3 | Trend Micro Smart Protection Complete Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Trend Micro Smart Protection Complete Suite the right Threat Intelligence solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/238554/InterScan-Messaging-Security/reviews

---

Trend Micro Smart Protection Complete Suite

4.1 (75)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Trend Micro Smart Protection Complete Suite

## Showing most helpful reviews

Showing 51-75 of 75 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HP

Horacio P.  
Project Manager  
Management Consulting  
Used the software for: 1-2 years

### "A really complete protection suite from a reputable brand."

June 11, 2019

5.0

Antivirus software with a very advance spam/trash blocking feature.

Pros

Featured packet for the price, especially its very effective spam mail blocker. It can be great for small to medium business due to it easy deployment.

Cons

It does not have the best UI, but if you are a tech savvy it will be understandable.

Review Source

NL

Nicole L.  
Owner  
Sporting Goods  
Used the software for: 1-2 years

### "Review of Trend Micro"

March 27, 2019

5.0

Pros

This is just nice for our small business set up and my family members too for computer protection. It is easy to set up, discontinue when replace the new laptop, etc

Cons

I have nothing to disappointed with this software, very happy with it if compare with other tools I tried before.

Review Source

AJ

Amanda J.  
Professional Liability Claims Representative at Sedgwick Management Consulting  
Legal Services  
Used the software for: 1-2 years

### "Trend Micro offer very good Protection on a budget"

March 28, 2022

4.0

I used this program to solely protect my home computers are threats and viruses. It is easy to use and works well in the background. the add and block list is easy to use and helpful to keep out certain threats.

Pros

Offers steady protection against spam, malware, and other threats.

Cons

Does occasionally miss somethings. Perhaps a more frequent system update would fix this.

Review Source

RR

Ruben R.  
IT Desktop Admin  
  
Used the software for: 2+ years

### "TrendMicro makes it very easy to protect all my devices from virus' and malware!"

May 7, 2018

5.0

Pros

TrendMicro is a light-weight, fast AV that does a great job of protecting my devices from harmful websites and files. It's been a part of my arsenal for years.

Cons

I really don't have any cons to share. TrendMicro works great and doesn't bog down my computer like other AV software titles.

Review Source

rzF

romay zuleima F.  
Docente Agregado  
  
Used the software for: 6-12 months

### "excellent to avoid "mailware"!!!"

July 4, 2018

5.0

excellent software for protection

Pros

In my task as researcher I investigate through Internet and check my mails in search of information and the software has been usefulness to protect my equipment from pages or mails that harm my computer. The protection technics are excellent

Cons

In opportunities I have indicated pages and mails that are reliable nevertheless it has marked them like spam

Review Source

CK

Carly K.  
Operations Specialist  
  
Used the software for: 1-2 years

### "Good Quality, Competitive Price"

April 16, 2018

4.0

Pros

Offers good protection against malware and phishing. Also significantly cut down on the amount of spam that I received.

Cons

Review Source

JL

Joshua L.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Great software"

July 25, 2019

5.0

Pros

This software definitely protects your computer from so many things and is easy to deploy and set up across the network.

Cons

If pricing was a little better we would of stayed with this product

Review Source

OM

Orlando M.  
Contabilista  
  
Used the software for: 6-12 months

### "It protects and keeps my PC and mobile device free of virus spyware, malware and Trojans"

June 22, 2018

4.0

Pros

It protects my devices from emerging threats such as viruses, spyware, malware and toyanos; Stops viruses or malware, Trojans, worms and new variants that puts my PC at risk. It offers protection while surfing the web

Cons

By inserting a usb removable memory or an SD does not detect the virus if it has it until you proceed to scan the device

Review Source

AS

Adonis S.  
Pre-Sales Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Very powerful security suite"

April 15, 2019

5.0

Pros

Trend Micro Security Suite empowers our employee to work safely, sharing data and application on any devices in any location. The agent is also remarkable, it does it job without using much resources on our workstations.

Cons

There are a lot of features of these suite. Make sure to explore to fully maximize the system.

Review Source

PR

Phil R.  
Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Better options"

March 28, 2022

3.0

Pros

It has been around for a long time and seems to run in the background well without disturbing others functions.

Cons

Seems to be there are better options available that offer greater protection from threat actors.

Review Source

NM

Nathaly M.  
Administradora  
Education Management  
Used the software for: 1-2 years

### "Very little protection for unwanted mail"

March 12, 2018

3.0

The unwanted emails were blocked.

Pros

It is very easy to use, you can indicate unwanted emails and maintain an updated database, very useful in small businesses

Cons

When it is active in memory, my computer crashes and I have to restart, I can not stop the application and continue my work

Review Source

JV

Jessie V.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "Great For Business"

June 6, 2019

5.0

Pros

This product worked great for multiple businesses that I have used it with. I have had very few issues with the product and its effectiveness.

Cons

It is a large program and sometimes takes a while for updates to download.

Review Source

MJ

Mike J.  
President  
Hospital & Health Care  
Used the software for: 6-12 months

### "Trend Micro Utilization"

October 26, 2018

4.0

It is a great product and would recommend anyone to use it. It works perfectly for my business at this level.

Pros

It runs seamlessly in the background. It also provides notifications when there is a malicious attachment to an email or website. It will remove it before it affects your computer. I dont have to do anything other than set it up originally then I forget about it.

Cons

There is nothing that I dont like about this software!!!

Review Source

Yaroslav G.  
Tecnico de Seguridad Laboral  
  
Used the software for: Less than 6 months

### "Allows a complete management against threats"

June 10, 2018

5.0

In my case I did not like it, put my pc slow

Pros

\-Permit security in the management and storage of data, facilitating the mobility of information, between terminals, mobiles, usb and emails. -Bylink to the system by filtering the incoming mail. -It is easy to install and its execution is automatic. -I see it ideal as a corporate application, for its multiple levels of protection in the handling of information.

Cons

\-I see it as a corporate program. - Tends to require the use of more resources making the PC slow - False positives are presented, meriting manual use.

Review Source

Alfredo N.  
technical support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great application"

October 17, 2019

2.0

great application, it works great for me so far.

Pros

Great encryption application, very secure

Cons

not user friendly, Setting it up could be difficult

Review Source

VR

Verified Reviewer  
Graduate Assistant  
Education Management  
Used the software for: 6-12 months

### "Used as antivirus when received for free"

November 24, 2019

4.0

Trend Micro did the job when I was able to use it for free. I did not end up paying to renew the subscription because it did not appear to beat the competition in terms of blocking certain types of malware.

Pros

The antivirus protection came with my laptop after a purchase from Best Buy. It seemed to do the job and I did not have any issues with the computer.

Cons

It appears to be an average antivirus software. According to some articles, Trend Micro did not block some malware that others were able to.

Review Source

JG

Jonathan G.  
System Administrator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Trend Micro Smart Protection Complete Suite"

September 30, 2019

5.0

I found the software to do everything an AV software should, along with the ability to remotely monitor and configur agents.

Pros

Cloud based AV software that works better than what im currently running. Quick speedy installation, small lightweight package that allows constant monitoring.

Cons

The config was a little tricky but was able to pull it off with some tech support. Once up and running, it was easy to maintance and update.

Reason for choosing Trend Micro Smart Protection Complete Suite

Quick, Cheaper, Reliable

Review Source

VR

Verified Reviewer  
Social Media Coordinator, Web designer  
Education Management  
Used the software for: 1-2 years

### "Easy to use! "

October 16, 2018

5.0

Pros

I really love the protection that the Trend Micro company offers for all types of computers. They have a long legacy of protection and stand by their product.

Cons

The product has no cons and easy to deal with.

Review Source

GS

Gianna S.  
Independent Consultant  
  
Used the software for: Less than 6 months

### "Removes unwanted mail"

March 16, 2018

3.0

Pros

I like that I can add what mail is unwanted to the list so it knows what to filter and can be continuously updated.

Cons

The user interface is not user friendly in the least. It is hard to learn where things are and even when you do some of the things I use the most often are multiple steps to get to instead of just a click away to make it more expedient.

Review Source

KF

Khang F.  
Digital Marketing Officer  
  
Used the software for: 6-12 months

### "Great but time wasting"

March 8, 2018

3.0

Pros

It does a great job in filtering the messages and defending the client. Allow system administrator to monitor client status.

Cons

The user interface is a painful experience. You might need to spend some time on the first time you setting up the software and use the software.

Review Source

RD

Ric D.  
Custom Interface Specialist  
Computer Software  
Used the software for: 1-2 years

### "Trend Micro Enterprise is a complete security suite."

April 24, 2015

3.5

Pros

The centralized policy management offers enterprise wide protection across gateways, mail servers, file servers, and endpoints. The software is easy to install and deploy in a mixed platform environment.

Cons

It lacks some of the advanced configuration and VPN security that I would have liked to have had. The Firewall protection was very basic.

Review Source

Sayed Munir N.  
Engineer  
  
Used the software for: 6-12 months

### "InterScan Messaging Security Review"

April 19, 2018

5.0

Pros

Like the most of the products, specially the DDI to scan the incoming mails for trojans, Virus, malware, etc

Review Source

DD

Douglas D.  
Internet Director/webhost  
  
Used the software for: 6-12 months

### "Does what it says but has drawbacks"

July 31, 2018

3.0

Pros

Smart Protection provides multiple layers of protection. Installation is simple and almost automatic. Allows administrators and users to add unwanted emails to the "block list" Alert system is nice.

Cons

Our major drawback would be the amount of resources the program uses, really slows pc down. It doesn't have the most friendly user interface.

Review Source

EJ

Erin J.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Trend Micro Review"

August 28, 2019

5.0

Trend Micro is helping keep devices safe and running efficiently

Pros

Provides great protection for my computer from negative websites or malware. Allows me to know I am secure on my device

Cons

I thought it had too many popups at first, but I learned how to change the settings to adapt to my liking

Review Source

VR

Verified Reviewer  
Video Game Tester  
  
Used the software for:

### "uses a ton of resorces on your PC. Not worth it."

June 1, 2018

1.0

Pros

It seems to work and scan your PC. But other than that, many other programs will do the same without the slowdown.

Cons

a ton of different trend micro items showed up. Our computers became much slower and it used a lot of PC resources.

Review Source

Similar Products

Featured