---
title: "Quality Manager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Quality Manager Software - reviews, pricing plans, popular comparisons to other Quality Management products and more."
source_url: "https://www.capterra.com/p/238641/Quality-Manager/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Quality Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Quality Manager

## What is Quality Manager?

HealthStream Quality Manager transforms quality management by bringing survey readiness, quality improvement, performance monitoring, risk identification, and regulatory compliance into one centralized solution.

## What is Quality Manager used for?

[Risk Management](https://www.capterra.com/risk-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Quality Manager alternatives

Highest Rated

[4.9 (71)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (123)](https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Quality Manager

Overview

### What company size and specific industries is Quality Manager built for?

Quality Manager is designed for healthcare organizations of all sizes, especially hospitals, long-term care centers, rehab therapy providers, skilled nursing facilities, assisted living communities, and similar care settings. It fits providers that need quality management support across clinical and residential healthcare operations.

Features and Usability

### What are the key features of Quality Manager?

Quality Manager offers compliance management, compliance tracking, and quality control, plus audit management, audit trail, and assessment management. It also includes CAPA, issue management, risk assessment, risk scoring, approval process control, alerts and notifications, reporting and statistics, dashboards, and document coding and control.

Getting Started and Support

### What training and onboarding options does Quality Manager offer?

Quality Manager provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup with a trainer, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced learning and feature lookup.

Getting Started and Support

### What customer support options does Quality Manager offer?

Quality Manager provides Email/Help Desk, FAQ/Forum, and Phone Support. These channels let users send questions, search common answers, or speak directly with support staff. No reviewer feedback about support experience is available here, so support quality, response times, and helpfulness cannot be assessed from user comments.

## Features

AI summary

Based on 2,611 Quality Management reviews

Capterra reviewers highlight these as the features buyers focus on most when choosing quality management software:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

Quality Manager includes **Quality Control** and **Compliance Management**, giving teams the tools to monitor product standards and stay aligned with regulatory requirements. However, it does not include **Document Management**. Instead, the product offers other highly valued capabilities, such as **Change Management** (**45%**) and **Corrective and Preventive Actions (CAPA)** (**46%**), helping businesses track process updates, address quality issues, and maintain more consistent operations.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Quality Manager 25 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Visualization: Graphical representation of data
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Prioritization: Arrange tasks based on the level of priority or urgency
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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