--- title: "Sigma Voice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sigma Voice Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/238654/Sigma-Voice/" page_type: "product" language: "en" --- # Sigma Voice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sigma Voice ## What is Sigma Voice? Sigma Voice is an automated calling and mass texting software. The web-based platform allows users to easily set up and send voice broadcasts or bulk SMS messages to large contact lists. Key features include call scheduling, real-time delivery reports, text-to-speech technology, and answering machine detection. Sigma Voice aims to help organizations efficiently communicate urgent messages or reminders to customers, students, patients, and other audiences. ## What is Sigma Voice used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[IVR](https://www.capterra.com/ivr-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sigma Voice?[Manage this product listing](https://www.g2.com/products/sigma-voice/claim_requests/new?auto=true) ## Sigma Voice Overview Updated September 2026 AI summary Sigma Voice offers businesses of all sizes a cloud-based auto dialer platform designed to manage customer communications efficiently. Covering categories such as auto dialer, customer engagement, and IVR, it features call recording, routing, transfer, and analytics, along with options like answering machine detection, text to speech, and real-time reporting. Deployment supports multiple operating systems and web access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sigma Voice 4.0 (1) VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $100 Usage Based Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (3,420) Value For Money 0.0 (0) Value For Money 4.4 (2,806) Customer Service 0.0 (0) Customer Service 4.5 (2,990) ## Sigma Voice alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Sigma Voice Overview ### What company size and specific industries is Sigma Voice built for? Sigma Voice is designed for organizations in the church and senior living sectors, making it a fit for religious institutions and care communities of different sizes. The product targets these specialized environments rather than a broad range of general business industries. Features and Usability ### What are the key features of Sigma Voice? Sigma Voice includes IVR for automated call handling, plus auto-dialer, call routing, call transfer, and call recording for voice workflows. It also offers answering machine detection, call disposition, call list management, call scheduling, caller ID, text to speech, voicemail, and reporting/analytics with real-time reporting. Getting Started and Support ### What training and onboarding options does Sigma Voice offer? Sigma Voice provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos give teams a self-paced format for learning the product. Getting Started and Support ### What customer support options does Sigma Voice offer? Sigma Voice offers email/help desk and phone support. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and common issues cannot be assessed from user comments. ## Features AI summary Based on 699 SMS Marketing reviews Not all auto dialer products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Auto-Dialer** (**61%** of reviewers rated this feature as critical) - **Lead Management** (**49%**) - **Call Logging** (**46%**) Sigma Voice supports **Auto-Dialer**, which gives teams a direct way to place outbound calls more efficiently. However, it does not include **Lead Management** or **Call Logging**. Instead, it offers **Call Recording** (**53%**) and **Call Routing** (**46%**), two related features that can help teams review conversations and direct calls to the right agents. Together, these capabilities help businesses handle call activity more effectively while giving teams better visibility into conversations and call flow. Answering Machine Detection Screen and filter calls that get sent to voicemail inboxes/answering machines Auto-Dialer System that automatically dials calls Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Call Recording Record the audio of phone conversations for quality assurance purposes Sigma Voice 16 features ### All Features - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - Auto-Dialer: System that automatically dials calls - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Contact Management: Manage, organize, and store contact information - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Text to Speech: Turns text into natural sounding speech - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Basic $100.00 Usage Based, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FO Fongelos O. Réalisateur audiovisuel Media Production ### "Sigma Voice est merveilleux 🤩" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 4, 2023 Pros Possibilité de modifier la voix et le timbre vocal, puis c'est compatible avec plusieurs appareils Cons Un peu difficile au niveau de la régulation de grain d'audio et le style de voix faudrai revoir ça Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.