--- title: "Smartbi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smartbi Software - reviews, pricing plans, popular comparisons to other Dashboard products and more." source_url: "https://www.capterra.com/p/238664/Smartbi/" page_type: "product" language: "en" --- # Smartbi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Smartbi ## What is Smartbi? SmartBi eliminates the hassle of having to manipulate multiple analytical platforms or build your own reports. It's all integrated into one seamless environnement, ready for side-by-side analys. Your data comes to life, as if by magic! Ready-to-use dashboards: Our experts have created efficient, turnkey dashboards, which means you don't have to build them yourself. We've made installation child's play, so you can concentrate on what's important. One place to see them all! At last, you can consolidate all your data sources into a single space, and keep a secure record of your data history. You'll quickly see the benefits of getting the complete picture! Your data speak for themselves: Take control of your business and gain visibility into what's working and what's not. Your data will give you the insight you need to make informed, calculated decisions! ## What is Smartbi used for? [Dashboard](https://www.capterra.com/dashboard-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)[Reporting](https://www.capterra.com/reporting-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$30 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartbi?[Manage this product listing](https://www.g2.com/products/smartbi/claim_requests/new?auto=true) ## Smartbi Overview Updated September 2026 AI summary Smartbi equips organizations of all sizes with tools to create interactive dashboards, visualize data, and monitor key performance indicators across multiple sources. Suitable for business intelligence, reporting, and data visualization needs, it offers customizable reports, ad hoc analysis, and mobile dashboard access. Deployed as a cloud-based solution, it supports access controls, automated reports, and integration with third-party applications. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartbi 4.7 (3) VS. [4.6 (26)](https://www.capterra.com/p/180092/Luzmo/reviews/) Starting Price CA$30 Usage Based, Per Month Starting Price $199500 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (363) Value For Money 5.0 (1) Value For Money 4.4 (306) Customer Service 5.0 (3) Customer Service 4.7 (299) ## Smartbi alternatives [4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Highest Rated [Lebesgue](https://www.capterra.com/p/238852/Lebesgue/) [4.9 (44)](https://www.capterra.com/p/238852/Lebesgue/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238852/Lebesgue/) [Google Marketing Platform](https://www.capterra.com/p/213341/Google-Marketing-Platform/) [4.5 (31)](https://www.capterra.com/p/213341/Google-Marketing-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213341/Google-Marketing-Platform/) ## FAQs about Smartbi Overview ### What company size and specific industries is Smartbi built for? Smartbi is designed for businesses that need marketing, business intelligence, reporting, retail, and data visualization capabilities, especially mid-market and enterprise organizations handling data-driven planning and analysis across commercial and retail operations. Features and Usability ### What are the key features of Smartbi? Smartbi offers dashboard creation, customizable reports, and interactive reports for analytics presentation. It also includes ad hoc reporting, data visualization, KPI monitoring, and real-time analytics. Additional features cover data connectors, multiple data sources, scheduled reports, role-based permissions, and mobile dashboards for access to reporting views. Pricing ### How much does it cost and what fees or limitations are included? Smartbi starts at CA$30 per month for the Par per Source Package, with $30 CAD for each additional source. It also offers a free version and a 14-day free trial. The Unlimited Package costs CA$150 per month and includes unlimited users, all dashboards, and up to 24 months of data history. Integrations ### Which third-party tools and platforms does Smartbi integrate with? Smartbi integrates with marketing, analytics, CRM, and commerce platforms including Google Ads, Google Analytics 360, Google Search Console, Microsoft Advertising, Microsoft Power BI, Pipedrive, Shopify, CallRail, Instagram, Pinterest, Snapchat for Business, TikTok, Twitter/X, Unbounce, and Google My Business Pro Services. Getting Started and Support ### What training and onboarding options does Smartbi offer? Smartbi provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for setup and use, and videos provide visual walkthroughs that teams can review at their own pace. Getting Started and Support ### What customer support options does Smartbi offer? Smartbi provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details are limited in the catalog data, so no user sentiment about response speed or helpfulness is available here. ## Features AI summary Based on 5,238 Dashboard reviews Capterra data shows that buyers of dashboard software rank the following features as their top priorities: - **Dashboard Creation** (**49%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Workflow Management** (**58%**) Smartbi supports **Dashboard Creation** and **Reporting/Analytics**, so teams can build dashboards and track performance data in one place. However, it does not include **Workflow Management**. Instead, it offers other important capabilities that reviewers also value, including **Access Controls/Permissions** (**48%**), **Data Visualization** (**45%**), and **Data Import/Export** (**44%**). These features help businesses control data access, present insights clearly, and move information between systems, allowing teams to make informed decisions and manage reporting more efficiently. Reporting/Analytics 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Visualization 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Data Import/Export 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Multiple Data Sources 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Data Connectors 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect to big data sources Smartbi 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Functions/Calculations: Perform various mathematical calculations using the data - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - Interactive Reports: Edit and personalize data view as needed - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Mobile Access: Access software remotely via mobile devices - Mobile Dashboards: View and present dashboard on mobile devices - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Private Dashboards: Share dashboard screen within private user groups - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/238664/Smartbi/pricing/) Par per Source Package CA$30.00 Usage Based,Per Month It includes: - Pay only for connected sources - Access to all compatible dashboards - Up to 5 users - Personalized support and training - Up to 24 months of historical data - First 14 days free - No commitment - \+ $30.00 CAD/month per additional source Unlimited Package CA$150.00 Usage Based,Per Month It includes: - Connect all the sources you need - Access to all our dashboards - Unlimited users - Personalized support and training - Up to 24 months data history - The first 14 days are free - No commitment Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NC Nathalie C. Vp marketing Food & Beverages ### "Commentaire d’un utilisateur! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 7, 2024 L’intégration de Smartbi a permis de centraliser toutes les informations pertinentes et d’y avoir accès en quelques clics . au-delà d’avoir un portrait de la situation en temps réel, cela nous sauve beaucoup de temps et permet d’être réactif en situation critique. Pros La possibilité de consulter les tableaux de bord au quotidien sur mon application mobile et d’avoir en quelques minutes la vision de la performance de l’entreprise sans avoir à ouvrir, et fermer différents rapports d’analyses envoyés par courriel. N’étant pas une personne des IT, j’appréci beaucoup la simplicité d’utilisation de l’outil et de la puissance et du détail des informations que je peux aller chercher. Cons Honnêtement, je n’ai pas grand-chose à redire, peut-être que parfois il pourrait y avoir une meilleure optimisation de l’application mobile car par moment les informations dans le tableau de bord sont décalées Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2024 Merci Nathalie pour votre commentaire. Vous faites bien de nous relever ces informations concernant l'utilisation mobile, nous allons nous pencher dessus. À trés bientôt. MB Manuela B. Conseillère Marketing Construction ### "Conseillère Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2024 Excellente. J'aime beaucoup la plateforme car elle est très conviviale. J'utilisais Google analytics avant. Pros En sélectionnant une donnée dans un graphique, une mise à jour des graphiques associés est faite en fonction de ma sélection. Ainsi, j'ai accès à des informations très précises. L'analyse des données est très ''user-friendly''. Je peux copier-coller les graphiques pour mes présentations. La plateforme est facile à utiliser. Cons Je trouve dommage de ne pas avoir mes données de mes campagnes Linkedin Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 8, 2024 Thank you for taking the time to give your opinion of the SmartBi platform! LinkedIn campaigns can be analyzed via the Omnichannel dashboard by connecting a LinkedIn Ads account; we're working on making this information simpler and on developing a report exclusive to LinkedIn Ads! YP Yannick P. Conseiller Online Media ### "Très bon outil!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 6, 2024 Pros La simplicité de l'utilisation de l'outil m'apparait ce qui se démarque le plus Cons Je n'ai pas vraiment trouvé d'inconvénients à Smartbi Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2024 Thank you Yannick 🤝 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.