# Priiize Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Priiize the right Gamification solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/238755/Priiize/reviews

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Priiize

4.8 (13)

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Last updated March 13th, 2026

# Reviews of Priiize

Ease of use

4.5

Customer Service

5.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Erika H.  
Marketing Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "This tool motivated and helped us retain our employees during peak season"

December 16, 2021

5.0

See above. Wonderful experience. Thank you, \[SENSITIVE CONTENT\]!

Pros

Priiize has been an excellent tool to work with. Not only were we able to fully customize the tool for a campaign, but we created seprate accounts for each of our offfices (~60) that they were able to locally manage. As a franchise organization, that was crucial - and our offices were easily able to learn this new tool because it was so intuitive. Even though our initial 7-week campaign is done, it has proven successful by motivating and helping us to reward our employees - while also engaging our franchise offices. Best of all was the support from \[SENSITIVE CONTENT\] - it was absolutely unparalleled. He created video tutorials, responded quickly to emails from our franchise offices, worked with developers to come up wtih solutions to any issues, was extremely responsive - and really was the icing on the cake. Many of our offices plan to continue using and directly paying for this tool post-campaign, as it has so many applications - and we are considering another system-wise campaign with this tool in the future. Can't say enough positive things about this tool and our experience.

Cons

A few of the reports (ex: downloading opt in or winner reports) don't include all info (ex: they pull names from Google, but not FB - or something along those lines - so not all necessary columns appear in download). Updating the date so not European dates (and in some places they are, others they aren't, so consistent & not confusing). Appreciate the solution to winners disappearing, but would be better if that didn't happen. =)

Reason for choosing Priiize

The product was more customizable, more intuitive and better for our franchise office model.

Review Source

EC

Estee C.  
Board Member  
Education Management  
Used the software for: Less than 6 months

### "Fabulous Company!"

December 11, 2024

5.0

Really positive experience! Will use them again for school fundraisers.

Pros

Priiize is a fabulous company to work with. \[sensitive content hidden\] was so hands on and helpful. I have never had a more positive customer experience!

Cons

Nothing! It was so great working with them on our school raffle.

Review Source

VR

Verified Reviewer  
Event Manager  
Financial Services  
Used the software for: 1-2 years

### "Great Option for Events"

February 4, 2022

4.0

Customer service is 100% on point. Every call or email was answered within moments.

Pros

Setup is fairly quick and easy to understand. Customizable and testable. Fun for participants!

Cons

Prizes actually being randomized and spread evenly. I have to monitor the prizes on the back end very closely to ensure that all prizes are not claimed right away. I had to open up prize options every hour otherwise they were all gone in the fist hour. Ended up costing the company a thousand more to get more prizes for the rest of the event since they were gone so quickly when we were not monitoring. Even with lots of loser cards. Sometimes it allows winners higher than our allotted winner count. So again had to purchase more prizes or tell folks there was an error and they did not win.

Reason for choosing Priiize

Easy of setup and in practice the QR codes work amazing and is fun for our employees!

Review Source

KP

Kate P.  
Stewardship & Engagement Partner  
Human Resources  
Used the software for: Less than 6 months

### "Interactive Employee Gaming & Engagement"

December 29, 2021

5.0

It was fun, and easy. I couldn't have created or event managed such an experience on my own. I was able to customize and tailor the entire design and images to match our holiday and branding theme. My co-workers think I'm a tech genius who created the app (even though I said it was a service). Lastly, the \[SENSITIVE CONTENT\] of Priiize \[SENSITIVE CONTENT\], was instrumental in my decision to purchase this app. Who knew I'd have direct access to him and all his support? He explained everything, and also listened and acknowledged other elements I'd hope to see added to the app. His follow-up throughout the start-up and first execution was top notch. Thank you!

Pros

We recently hosted our first off-site holiday party for employees in over a decade. We also have many new employees over the last 2 years, so I was looking to shake things up and show everyone a good time. I offered 3-rounds of the game (under 1 campaign) to offer enough prizes and chances for everyone to win at least once. I was able to specify the game date and hourly times available for scratching, which helped to pace the game nicely over the 3 hour party. Everyone thoroughly enjoyed the game and claiming their holiday prize at the party. I plan to find more ways to execute this game to help boost engagement, fun, and employee satisfaction at our compan

Cons

The claim process is a bit confusing. Some people saw that they won and neglected to "claim" the prize through their phones. We could see they won on their phone (onsite), but couldn't see their names on the Priiize management dash if they hadn't fully claimed the prize. Some felt this extra step was tedious, as it didn't serve their purpose, but rather my needs for tracking and reporting. Also, some phones (not iPhones) struggled to work with the QR code scanning. If I'd known, I would have created a shortened URL for them to type in instead. Now I know.

Review Source

DD

Doug D.  
VP of Marketing  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Fantastic Platform that Made a Positive Difference!"

December 16, 2021

5.0

Our franchisees and workers were very excited about the program. Most importantly, it helped our employee recruitment and retention. And the customer support from Priiize was truly phenomenal. If any of our corporate team members or franchisees had questions, they were available to address right away - which is very rare and welcome in today's business environment.

Pros

It was extremely easy to set up across our entire nationwide system with over 70 locations. The Priiize platform was customizable to ensure consistency with our brand elements.

Cons

There were literally no elements we didn't like. Keep up the great work!

Review Source

MR

Matt R.  
Senior Manager Internal Controls - Sales  
Financial Services  
Used the software for: Less than 6 months

### "Simple and fun way to manage games for clients"

December 16, 2021

5.0

This has been a slam dunk for us. Easy to use, no issues and our customers have enjoyed playing.

Pros

It is easy to use. \[SENSITIVE CONTENT\] is incredibly helpful.

Cons

I would love a direct integration with a gift card of prize provider to eliminate manually submitting reward winners.

Review Source

AD

Afua D.  
Diversity Inclusion & Belonging Program manager  
Online Media  
Used the software for: Less than 6 months

### "Low lift, High Impact - Strongly Recommend "

February 1, 2022

5.0

My experience was so positive.\[SENSITIVE CONTENT\] was available to answer my questions, which made me feel so supported and confident in using priiize. And the campaign was a HUGE success and made a great impact with our employees. I will be telling everyone I know about Priiize!

Pros

The software was really intuitive. The Ux on this software was phenomenal, and that's coming from someone with minimal software skills.

Cons

N/A. Everything exceeded my expectations

Review Source

JB

Jessica B.  
Coordinator, Corporate Marketing  
Publishing  
Used the software for: 1-2 years

### "Great to use for virtual events! "

February 4, 2022

5.0

\[SENSITIVE CONTENT\] has really thought through the development of the Priiize platform. Extremely easy to customize and pull reports. We haven't run into any technical issue that \[SENSITIVE CONTENT\] wasn't able to troubleshoot-he is also always available! Response time is impeccable.

Pros

Platform is extremely easy to use and customize

Cons

I'd prefer to have the option to not send an email to winner and send one on our own time.

Review Source

DH

Danielle H.  
Training Systems Manager  
Biotechnology  
Used the software for: 6-12 months

### "Great value and easy implementation"

December 16, 2021

4.0

Happy with the product for some short term sales training incentives. Was a fun way to engage the team.

Pros

Easy to use with a fairly intuitive interface. Great prize for what we needed. Love that it's mobile friendly and can be quickly implemented

Cons

Customization and prize set up screens could be a little confusing at times but overall able to accomplish what was needed without a lot of effort.

Review Source

MW

Matt W.  
Creative Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Awesome platform! Huge engagement driver for us. "

December 17, 2021

5.0

Fantastic experience.

Pros

This is a very well thought out platform. Compared to other digital scratch off platforms we considered for an employee engagement effort, PRIIIZE is much easier to use and implement. Other platforms are extremely arduous to use.

Cons

As a franchise business, it was tricky working out how to make so many separate accounts, but \[SENSITIVE CONTENT\] and the team at PRIIIZE worked with us side by side to figure it out. Our franchisees loved the tool and will continue to use it.

Review Source

MM

Meg M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Fun Easy and Productive"

December 16, 2021

5.0

Increased sales, increased interaction

Pros

This software allows me to customize my deals, and allows my customers a fun way to shop! My sales increase every time I use the scratch off!

Cons

It meets my needs, and needs nothing else for me

Review Source

HB

Hope B.  
Human Resources  
Construction  
Used the software for: Less than 6 months

### "Fun for all and easy to use!"

December 16, 2021

5.0

It was a new and refreshing idea that got the employees engaged and excited.

Pros

This was easy to set up and implement and if I had questions I had a direct line to customer support.

Cons

Not anything that I could think of! It worked so easily that there was not anything about it to dislike!

Reason for choosing Priiize

It was low cost if the idea did not go over with the staff, it was easy to set up and easy for all to have access to it.

Review Source

BB

Becki B.  
Marketing & Event Manager  
Information Services  
Used the software for: Less than 6 months

### "Lots of fun"

February 8, 2022

4.0

Support is terrific and very responsive. Very willing to provide flexibility.

Pros

Delivery is easy using the link, like that we can customize and brand the imagery and even the coin used to scratch off

Cons

Takes a bit of time to customize and get all the fine print dealt with appropriately.

Review Source

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